Trusted Agent profile · Sunbury On Thames · Surrey
★★★★★
721 reviews across 1 platform
22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF
Part of Dexters, see every office.
Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 721 reviews on 1 platform, including 721 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
5/5
GoogleThank you Hannah It was very nice to meet you and we love the way you treated us.
Dear Rajdeep, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Sunbury Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFadi was great, very professional at all times and very helpful in dealing with a difficult chain!
Dear Joanne, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFadi was extremely courteous helpful and very well informed and knowledgeable. Thank you for your time .
Dear Roberto, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
Googlecurrently working with luke to purchase a house has been great, he's been very responsive and quick to take things from one party to another. Only issue i have with Dexters is their policy not to take the property i was buying down from right move after my offer had been accepted, but isn't something Luke has control.PositiveResponsiveness
Dear Jeremy, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Louise Smith Customer Relations Team
5/5
GoogleAfter dealing with our purchase in a friendly and professional way, they proved indispensable in constructing the chain and arranging the exchange. When there was a long delay in the transfer of funds, their manager spent two hours chasing the solicitors and eventually succeeded - after sales service in action!
Dear Peter, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleImpressed with Dexters Sunbury. Spoke to Victoria on the phone who gave me lots of useful information
Dear Will, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWe recently sold and purchased a property from Dexter. The whole team were extremely professional and friendly. Nothing was too much trouble and they kept us updated through the whole process. Their knowledge and expertise was outstanding. A massive thank you to: Charlie, Fadi, Charlotte and Nick for your help and support, we really appreciate everything you did for us. I would highly recommend Dexters.
Dear Anji, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Sunbury Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleCallum explained the process in professional manner, very helpful throughout always answering any questions providing with positive attitude.
Dear Raman, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleDexters Sunbury have been more than fantastic with my house sale & purchase, i really felt they helped me out in every single way. All the team have been more than professional, polite & patient. They kept me updated, which for me was the most important thing which made the whole process allot less stressful. Thank you Dexters...PositiveQuality
Dear Joanna. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleReally helpful staff. Specially Hannah was very helpful and friendly. Provided all necessary details on time.
Dear Ishani, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFadi is brilliant - never gives up and works so hard for his clients. Thank you!!
Dear Bridget, Having read your review, we would like thank you for your feedback about our Sunbury Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe have been very impressed with Dexters in Sunbury. Fadi, Nick and Charlotte handled our sale with professionalism and worked really hard for us - they really know the Sunbury and wider market well, we couldn't have done it without them. As well as that, they are super friendly and a pleasure to deal with, which makes the whole process a lot nicer! Can't thank you enough!
Dear Clare, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.
5/5
GoogleGreat Service. Fadi was excellent in communicating with the buyer and seller to conclude the deal.
Dear Gerard, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleExcellent and friendly service. Luke has been a great help throughout.
Dear Jon, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI bought a house in Sunbury from Dexters with Fadi. He was excellent at handling what turned out to be a complex purchase. If we sell the house I'll be contacting Dexters for sure.
Dear Richard, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery professional estate agents with great people working there. Fadi and Hannah were excellent!
Dear Paul, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWe are extremely satisfied with the services we received and the people who took care of us.
Dear Yusuf, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleExcellent service was provided to help me get my dream house, especially Fadi Jibrail who is the sales manager was very very helpful through out the stages of purchase. Dexters in my point of view is one of the best estate agents especially the team in Sunbury
5/5
GoogleRecently popped into Dexters Sunbury as I am looking for my first property. I must say I was very impressed by Georgia who talked me through the process in a professional and friendly manner. It made me feel a lot more comfortable about the whole thing. I would highly recommend anyone looking to join the property ladder to make the visit. 5 stars!!
Dear Ryan, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleVery helpful office, Charlie & Nick were very efficient for our first purchase of a house!
Dear M Burdett, I am writing to say thank you for your kind comments about Charlie and Nick at our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleI have never met an agent as nice and professional as Nick. He contacts us even several times a day and keeps pushing forward to make a buy / sell transaction as best and as soon as possible. At the same time is very nice and polite. His help is invaluable, especially for first-time buyers.PositiveResponsiveness, Professionalism
Dear Tola, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleThe team was really helpful and especially Georgia who was really informative. & knowledgeable.
Dear Gerard, We appreciate you taking the time to submit your review regarding the service you received from our Sunbury Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleThey were very helpful on spot, arranging good time for viewing, great communication, very professional and friendly staff in particular Mr Fadi Jibrail, highly recommended this company
Dear Wis, Thank you for your kind comments regarding Fadi and the office and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleGreat service and skilful negotiations by Fadi and the team at Sunbury Dexters.
Dear Servander, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
