Trusted Agent profile · Sunbury On Thames, Surrey
★★★★★
707 reviews across 1 platform
22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF
Part of Dexters, see every office.
Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 707 reviews on 1 platform, including 707 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
5/5
GoogleFriendly and Welcoming estate agents at the Dexters Sunbury branch! The staff were extremely helpful when I asked for some advice on the local market. Will definitely be recommending to all!
Dear Leanne, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleIt was a positive experience. Hannah was very helpful.
Dear Amramanjari, Having read your review, we would like thank you for your feedback about our Sunbury Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe have been extremely pleased with the effort of the team in finding a character house for us. Fadi has provided excellent service and support throughout our search, gaining a quick understanding of our requirements and finding a number of properties for us to view. We couldn’t have asked for more and would highly recommend to others.
Dear Gary, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleExcellent team behind dexters - Luke, Gary and Nick driving this purchase forward every step of the way, guiding and helping me with a challenging process. I would not have been able to exchange without their support. Thank you again dexters team!
Dear Josh, It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent sale and purchase service from the team, lead by Fadi in particular. Couldn't be happier with the proactive, thorough service throughout.
Dear Daniel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
Google100% recommended. Fadi was most helpful with my search.
Dear Tom, Thank you for your review regarding your experience with our Sunbury Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleVery pleased with Fadi's support, he understands what we're looking for in a property and looking to help us finding the right one.
We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Fadi. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleI am very pleased with the service Michael and the rest of the team at Dexter’s have provided so far. They are proactive and keep me informed of progress. I am sure this will continue until the job is complete. Thanks, I would recommend to others to use Dexter’s if you want a professional job done.
Dear Terry, We greatly appreciate you putting aside the time to submit a review about our Sunbury Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
1/5
GoogleCallum Gibbons the worst estate agent I have dealt with. Never again with dexters.
I am concerned to read your comments but am unable to identify you on our database. Please do contact me directly with further details and we will then look into this for you with the Director of the office . Kind regards, Asma, Customer Relations Team
5/5
GoogleI had withdrawn the property from the market some time ago when using another agent failed to find a buyer. Re-marketed it through Dexters and what a difference! Really professional and responsive service, communicate well and clear advice when needed. Not cheap but wouldn't hesitate to recommend!PositiveResponsiveness, Professionalism
Dear Richard. I was delighted to read the comments in relation to our Sunbury office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleHave used this estate agents for well over a year searching for our ideal home. Fadi couldn't have been more helpful during our viewings.
Dear Ian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDuring difficult times caused by lockdown, Nick Fadi & the rest of the staff showed diligence, patience, tenacity & professionalism, After three failed offers, we finally succeeded in selling at the fourth attempt, so if anyone wonders why you need a good Estate agent, look no further than this friendly team.
Dear Duncan, We are delighted that you took the time to leave such a fantastic review which the Sunbury team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleMet Fadi Jibrail just a week ago and found the property already, offer accepted! Perfect and fast service! Thank you!
Dear Marius, Thank you for your kind comments regarding Fadi and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
5/5
GoogleI have sold two houses through Dexters and wouldn’t use anyone else. They are head and shoulders above their competitors, they have the client base to get many viewings booked in which ultimately results in a quick sale for the price you want to achieve. Very impressed by them!
Dear Marie. We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleVery impressive. Great customer by Callum. Not just only give you the info about the property you enquire but also give you an options of the similar.
Dear Rizwan, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleLuke found us the perfect buyer for our house, he has kept us up to date, and been supportive and helpful throughout the process. He has a positive professional attitude and nothing is too much trouble and we would recommend him and Dexters Sunbury.PositiveResponsiveness, Professionalism
Dear Hilary. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleWe are currently purchasing through Dexters dealing primarily with Luke who has communicated excellently and has been pushing the purchase along swiftly! Will definitely use again when we come to sell in the future.
Dear Peter, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleCallum and Nick have been very helpful and friendly with my valuation on my property and been very supportive in answering all my questions.
Dear Mishy, Thank you for taking the time to leave a lovely review regarding Callum and Nick. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJust finalised my first buy, Fadi has an expertise in his field and guided me accurately throughout my journey with him. Great knowledge and outstanding customer service.
Dear Parmeet, Thank you for taking the time to leave a wonderful 5 star Google review. Fadi will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI had a pleasure to deal with Callum & his team His hard work , communication and follow up was great
Dear Nadia, Thank you for your kind comments regarding Callum, his team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleVery welcoming and helpful guys. Printed out some forms for me without bother or charge. Will definitely go to them again.
Dear Jack, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThank you so much for your Mr Fadi. He is the best one with great experience and knowledge. Would definitely recommend him when you get there. Top guy 👌.
Dear Elbek, It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleNot only did Mike Karon show me around one of the best houses I’ve seen in quite a long search but he was also very helpful in introducing me to some of the best bits of Sunbury. He even offered to run for the bus for me! Thank you, Mike.
Dear Sarah, We are really pleased to read your positive review regarding the service from our Sunbury Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleOur agent Luke Boyd got us a quick turnaround and great price on our flat and was able to help us find an ideal new home in the space of a week, great customer service.
Dear Harry, thank you for taking the time to leave a 5* review for Luke and the team in our Sunbury office. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dexters's Sunbury On Thames office has 707 reviews across 1 platform: 707 on Google.
Dexters Sunbury On Thames is rated 4.9 out of 5 across all 707 reviews, and 4.9 out of 5 on Google from 707 reviews.
Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
Dexters Sunbury On Thames, 22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF.
