Trusted Agent profile · Sunbury On Thames · Surrey
★★★★★
721 reviews across 1 platform
22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF
Part of Dexters, see every office.
Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 721 reviews on 1 platform, including 721 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.
5/5
GoogleCallum has been excellent... working so hard to find the right property for fussy customers like us.
Dear Mohammed, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI was amazed by the service and professional acumen of Fadi Jibrail during my interaction with him as a customer. He has offered excellent service, demonstrated knowledge of the property market and the area and understood our requirements through active listening. From inquiry to viewing a property to further steps happened very fast. I was particularly delighted by his continuous communication, updates and professional attitude.
Dear Moin, We really appreciate you taking the time to leave such lovely comments about Fadi. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe are still in the process of finding a property, however our experience of Dexters Sunbury and specifically Fadi has been awesome. Fadi and his team have been very helpful, speedy and knowledgeable and I am sure we will find the property of our dreams soon.
Dear Laila, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Sunbury Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleThe whole team at Dexters have been great but have to give credit to Jake. He has been so friendly, accommodating and flexible. Nothing seems to be too much trouble. He will work to suit your needs even if this means starting early/finishing late. You never feel rushed or pressured in his presence. He is also excellent at communicating and will answer any emails/calls very quickly. As a first time buyer he has been so approachable, giving honest opinions and puts you at ease through the daunting process. We have recently started dealing with Savanna too, although we haven’t met her in person, she also seems very friendly and accommodating. She goes above and beyond to resolve any worries as swiftly as possible and keeps you in the loop with regular emails/calls. Would highly recommend Dexters and would not hesitate to use them again in the future. Thankyou Jake and Savanna!PositiveResponsiveness, Quality, Professionalism
Dear Amy, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Sunbury office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleLuke and the team are very professional and have been a pleasure to deal with. Great communication and very responsive to any questions and queries we had. Would recommend using Dexters.
Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleLuke Boyd from Dexter's Sunbury We worked with Luke to find a property. After viewing many properties with other Estate Agents, Luke was able to deliver the specs that we needed. He also takes the initiative to follow up with conveyancers …
Dear Andriy. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI would like to share my experiences of trying to find a property with Dexters. Whilst I haven't been successful yet, I would like to acknowledge Callum Gibbons for helping me relevant properties and showing me around them. He is very knowledgeable and it is clear that he is very passionate at helping others find the right home for them.
Dear Harry, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleTo buying a house Callum is the best he’s been very nice and helpful person all the time highly recommend him
Dear Ibrahim, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWe have been working with Luke for the purchase of a property in Sunbury. He is very professional, friendly and keeps us up to date with all communication related to this purchase. Will be recommending to others. Thanks Luke
Dear Katie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleI was recommended Dexter's Sunbury because of their professionalism and they did not disappoint. I found Fadi and Luke polite, professional and down to earth. They know their job inside out and they are great communicators which makes dealing with them really easy.
Dear James, Thank you for taking the time in providing such lovely comments about Fadi and Luke in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
5/5
GoogleDexters Sunbury Estate Agents found us our dream home. Nick, Fadi, Luke & the rest of the team did everything they could to find us exactly what we wanted. They excelled in support and follow up to provide us with what we were looking for. They really are the best estate agent in my opinion, so if you are looking to find a property round here, I highly recommend getting in touch with them!
Dear Michael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI cannot fault the excellent service I have received from Dexters in Sunbury. Fadi and the team have been very professional and efficient in arranging viewings and have helped me to find the right house to buy. All in all a very positive experience.
Dear Simonie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Sunbury Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleVery good experience of Dexters Sunbury. In particular Fadi. Highly professional, prompt to appointments and easy to deal with. A huge thank you to the team for all of their help. I would definitely recommend Dexters and in particular the Sunbury branch.
Dear Danielle, Thank you so much for the fantastic feedback, the team at Sunbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleDexters have always provided me with a very efficient and professional service. Fadi is a skilled negotiator and has a very thorough knowledge of the local market. I would definitely recommend Fadi and his team as the local agent to use on any transaction.
Dear Jane, We are delighted to read that our Sunbury Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleI’ve been dealing with Fadi recently for the purchase of our first new home. He has been brilliant to deal with, always very professional, friendly and provides us with regular updates. Highly recommend Fadi and the rest of the Sunbury office to others!! Great team!
Dear Lauren, I would like to take this opportunity to thank you for posting your review. All feedback is important to us and we really appreciate your positive comments in regards to Fadi and the team at our Sunbury Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleHave had a really positive experience viewing through Dexters by Callum Gibbons. He is very responsive and helpful with any issue before and during the process, can't say enough about how responsive and genuinely helpful. Far better experience than other estate agents, cannot recommend enough.
Dear Meng, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleNick and the team did a sterling job selling our property. The team were friendly, professional with excellent communication throughout. Their extensive local knowledge resulted in huge amounts of viewings, meaning our property sold quickly. Thank you!PositiveProfessionalism
Dear Simon, Thank you for your kind words regarding our Sunbury office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat experience with the team at Dexters Sunbury. They made the process less stressful and have been very informative throughout. Fadi was a great help! I would definitely use them in the future. Thank You for everything!PositiveProfessionalism
Dear Sigita Thank you for taking the time in providing such lovely comments about Fadi in our Sunbury office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleWe have used Nick and his team several times over the last few years. Each occasion they have been professional, courteous and extremely helpful. A big shout out to Fadi who made the selling/buying process simple and non-stressful. Would highly recommend Dexter's Sunbury
Dear Michele, Thank you for taking the time to write a review about the great service you received from our Sunbury Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWe had a great experience with Dexters in Sunbury. Fadi was extremely helpful and professional. He was always available to answer our questions and went out of his way to take the stress out of buying.I couldn’t recommend Dexter’s highly enough. Thank you.
Dear Alex, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleSince our offer has been accepted on our property Luke has been in contact and keeping us updated on the process. He is very efficient and always happy to help. So Thank you Luke, keep up the good work.
Dear Sophie. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleExcellent friendly service. Charlotte has been kind and patience whilst we complete on our first property. She has been a translatir between the solicitors and so far it has been relatively painless! Would reccomend their services for anyone looking to sell or buy.
Dear Claire, I wanted to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleAmazing service. Special thanks to Fadi Jibrail who has made it possible to complete the House purchase while keeping best interest of both parties. I will strongly recommend Fadi for him being best estate agent I ever met and for his trust worthiness.
Dear Raheel, Having read your review, we would like thank you for your feedback about our Sunbury Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
Googleunbeatable customer service provided by Fadi Jibrail manager and charlotte jordison sale support manager Very Friendly and very professional. Offering extra miles. Helping and supporting above all expectations all the way from booking viewing until having key in hand. Thanks Fadi,Charlotte,all team.
Dear Fadi, Thank you very much for your great review regarding our Sunbury Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
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Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.
