Trusted Agent profile Β· Sunbury On Thames Β· Surrey

Dexters Sunbury On Thames reviews

β˜…β˜…β˜…β˜…β˜… Excellent

721 reviews across 1 platform

22 Thames Street, Sunbury On Thames, Surrey, TW16 6AF

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Dexters's office in Sunbury On Thames, Surrey, at 22 Thames Street, is rated 4.9 out of 5 across 721 reviews on 1 platform, including 721 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Dexters won in 2026.

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4.9 / 5

721

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sunbury On Thames office, from every platform, shown as written. First names only.

5/5

Google

It has been an absolute pleasure to deal with Fadi and his team at Dexter’s Sunbury from day one. Their service and attention to detail is first class and they have consistently gone out of their way to assist us wherever possible.

Harry Β· 1 October 2019

Agent replied Β· 30 September 2023

Dear Harry, Having read your review, we would like thank you for your feedback about our Sunbury Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Fadi went the extra mile for my all my viewings and kept me fully in the loop all the way to offer. Thoroughly recommend πŸ‘ …

Claire Β· 8 November 2024

5/5

Google

Nick and the team at Dexters have been absolutely fantastic with the sale of our property and support on our onward. Considering how busy the office is, the team are always responsive to both calls and emails. Recommend!

Paul Β· 8 December 2020

Agent replied

Dear Paul. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We are really happy and impressed with the services of Dexters Sunbury. All the team are professional and friendly especially Fadi and Charlotte have been very helpful in whole process. We highly recommend Dexters Sunbury team and also wish them good luck.

Shafiq Β· 29 July 2019

Agent replied

Dear Shafiq, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Purchased my first home and Michal made it a great experience. He was very helpful and in his absence his colleagues were aware of everything which made the whole process simple and stress free. Keep up the good work and Thank you.

Fadi Β· 29 July 2019

Agent replied

Dear Fadi, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Sunbury Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Our local agent Danielle was a fantastic level headed interface between buyer and seller and provided constant useful feed back. Would recommend Danielle and Dexter’s.

Simon Β· 4 December 2022

Agent replied Β· 30 September 2023

Dear Simon, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

had the pleasure of meeting callum on a viewing, he was very professional, attentive and knowledgeable . arrived at agreed time, i look forward to dealing with him in the future

Dave Β· 22 February 2026

5/5

Google

Recently bought/sold a house locally with Dexters Sunbury. We accepted an offer within a week and got the house we wanted. Callum dealt with a lot of the admin, arranging visits and access to premises and even took time out on a Sunday to assist us with the property - big thanks to him and the rest of the team for getting us our dream home!

Paul Β· 2 July 2023

Agent replied Β· 30 September 2023

Dear Paul, Thank you for taking the time to leave a wonderful 5 star Google review. Callum will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It has been an absolute pleasure to deal with Fadi and his team at Dexter’s Sunbury from day one. Their service and attention to detail is first class and they have consistently gone out of their way to assist us wherever possible.

A Β· 17 March 2019

Agent replied

Dear Harry, Having read your review, we would like thank you for your feedback about our Sunbury Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dear Callum first time I used Dexter Sunbury I was very impressed with the service you provided.you was professional and helpful you was very interested to listen to what type of property's I would be interested in so you could bear in mind for the future. I found it very easy to talk to you.

E Β· 29 February 2024

Agent replied Β· 30 March 2024

Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and Callum and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Excellent service from Callum Gibbons-Senior Sales Consultant from Dexters Sunbury office through my 2nd house searches. I have been highly impressed by the attentive and professional level of service provided by Callum Gibbons. He listens to the customers and provide honest option if any information needed. I will highly recommend him and Dexters. Thank you

Rahul Β· 29 February 2024

Agent replied Β· 30 March 2024

Dear Rahul, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Sunbury office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

We had a wonderful experience with Dexters, although the sale fell through at the very last moment, as the sellers changed their mind and decided to stay put. We worked closely with Callum Gibbons, who I couldn't recommend more. He's involved in moving things fast and he's a true professional. We've had great communication from him, regular updates and support. We really appreciate it all!

Veronica Β· 2 July 2023

Agent replied Β· 30 September 2023

Dear Veronice, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very Pleased with the service received. All the staff are very supportive and understanding. I have been kept informed and updated during the whole process. Highly recommended!!! Fadi was super supportive with everything from first viewing to completion and after...Thanks you Fadi

Gill Β· 1 October 2018

Agent replied Β· 30 September 2023

Dear Guramrit, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very Pleased with the service received. All the staff are very supportive and understanding. I have been kept informed and updated during the whole process. Highly recommended!!! Fadi was super supportive with everything from first viewing to completion and after...Thanks you Fadi

Mr Β· 19 September 2018

Agent replied

Dear Guramrit, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Fadi was amazing in the whole process of buying the property. He has been very helpful and responsive to all communications. Charlotte also on the legal side of things has been fantastic.PositiveResponsiveness, Professionalism

Richard Β· 24 August 2021

Agent replied

Dear Richard. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Throughout this process there has been very good, honest and helpful communication. Special mention to Fadi, Luke & and all those who helped with viewings, especially Janet, who gets a special mention from my mother in law.

Mark Β· 30 September 2020

Agent replied

Dear Mark, Thank you so much for the fantastic feedback, the team at Sunbury are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

Very Pleased with the service received. All the staff are very supportive and understanding. I have been kept informed and updated during the whole process. Highly recommended!!! Fadi was super supportive with everything from first viewing to completion and after...Thanks you Fadi

GS Β· 1 April 2018

Agent replied Β· 30 March 2024

Dear Guramrit, I am writing to say thank you for your kind comments about the service you received from our Sunbury Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Tarlok Punihani and family highly recommend Dexters as estate agents for their professional, efficient , reliable and transparent services

Samir Β· 28 July 2025

Agent replied Β· 26 September 2025

Dear Samir, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Did multiple house viewings with Jake T, he was extremely smart professional and informative. I never felt pressured or awkward as I have in the past looking around other property’s. I had many unusual and specific questions to which he had the answers and emailed further updates. I was helped with the vision of the room in terms of furniture and left feeling very happy and confident. Overall very impressed with this service will look for properties via them again.PositiveProfessionalism

Louise Β· 24 August 2021

Agent replied

Dear Louise. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

We were looking for a local agent to sell our house so we decided to invite Dexters round for a valuation . Nick came round and was very professional and honest about what we could achieve, so we went with them. Then he sent the whole team round( Fadi,Jake & Luke ) to Familiarise themselves with the house, which is a good idea. The house went live on Monday and we had an offer by Thursday. Mostly been dealing with Fadi who has been Responsive and helpfull with any Queries we might of had so far.PositiveResponsiveness, Professionalism

G Β· 24 August 2021

Agent replied

Dear Gerland, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I would thoroughly recommend the Dexters team in Sunbury. They have all been very professional and efficient, as well as friendly and approachable - and patient with me in the rather daunting task of selling my home of 29 years. I was able to accept a firm offer in less than a week of the house going on the market, and although not quite there yet, things are well under way and I have every faith in the abilities of Nick, Fadi, Luke and Jake to reach a successful conclusion on my behalf. It is a pleasure to deal with such a great group, and Luke's communication skills and helpful advice have been very reassuring.

Denise Β· 23 July 2021

Agent replied

Dear Denise, Thank you for your review, and mentioning your experience with Nick, Fadi, Luke and Jake in our Sunbury office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I called Fadi personally to help me find a house because he was so fantastic when we had bought our last house 6 years ago. At that time he had worked really hard to find what we wanted and this time he made sure that I had found a house and had my offer accepted within 3 working days. I sent him an email on Sunday night and had a house by Wednesday. I know I was lucky but it was also because Fadi really listened to what I wanted and made sure that he fulfilled the brief. He called me consistently and made sure that I could view the houses as soon as possible. He will always be my first port of call if I need to find a property.PositiveResponsiveness, Quality, Professionalism

Marla Β· 22 June 2021

Agent replied Β· 21 June 2024

Dear Marla, It’s great to hear that you have had a brilliant experience with our Sunbury office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We are currently in the process of selling and buying through Dexters. When we put our house on the market we were so thrilled to see how fast Dexters were working to get buyers in. They worked so efficiently that we had buyers booked in straight away and our house was under offer within 10-12 days. Unfortunately our buyer fell through but Dexters were there straight away to get new buyers in and again we were under offer within just over a week. I cant fault Luke, Fadi, Nick or anyone at Dexters Sunbury. They have worked so hard. They have kept us informed with everything and helped us find our new home.PositiveProfessionalism

Alison Β· 22 June 2021

Agent replied Β· 21 June 2024

Dear Alison. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I have recently put my house on the market with Dexters in Sunbury, the service has been entirely professional from the initial valuation with Nick, to the photo taking process and the visit of the team members prior to the house going on the market. I was impressed by how personable and enthusiastic the team was to sell the house and that must have shined through as we many viewings organised within a matter of hours of the house going on the market. As we received offers from potential buyers, Fadhi in particular, walked us through in detail helping us to make the right decision. This proved helpful as we achieved a price above asking. Thanks to the team at Dexters for providing great a service and more importantly achieving an above expectations result.PositiveProfessionalism

Keith Β· 22 June 2021

Agent replied Β· 21 June 2024

Dear Keith. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

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Questions about Dexters Sunbury On Thames

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, Sunbury On Thames won Platinum; Dexters, Hampton won Platinum; Dexters, Twickenham won Platinum; Dexters, Isleworth won Platinum; Dexters, St Margarets won Platinum; Dexters, Teddington won Platinum; Dexters, Richmond won Platinum; Dexters, Hackney won Gold.

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