Trusted Agent profile · Sudbury
★★★★★
251 reviews across 2 platforms
22 - 24 Market Hill, Sudbury, CO10 2EN
William H Brown's office in Sudbury, at 22 - 24 Market Hill, is rated 4.7 out of 5 across 251 reviews on two platforms, including 249 Google reviews rated 4.7.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
GoogleWith this being my first experience of moving by myself the process seemed quite daunting . But the lettings team at William H Brown Sudbury have made it very easy and the help from Lois Foster along the way has been invaluable .
Many thanks for your outstanding 5* review and thanks for leaving us your kind words regarding your experience with our Sudbury branch Bradley. Best wishes, Lucy, Customer Relations.
4/5
GoogleInitially we were somewhat disappointed with the service, but things got better later, we got a few viewings. Once we had sold subject to contract, Lisa was appointed to chase everything including various solicitors and other estate agents. She rang us every week with a progress report , more if necessary and even pestered our solicitor for information. Without Lisa it would have been three stars Lisa deserves five stars.
5/5
GoogleGreat agent handled our apartment sale really well
Thank you for your kind review! We take pride in providing exceptional service to our clients. It was a pleasure handling your apartment sale and we're glad you are happy with the outcome. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe cannot explain how well the Sudbury branch has dealt with myself and my partner. They have been nothing but so extremely helpful, anything we needed they done it. They went above and beyond to help us. With our stressful situation they made it so easy! If you are looking to rent a property I highly recommend Josh and Brenna!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe bought our first home from W H Brown. Lisa, our sales progression manager at William H Brown was fabulous. She kept us fully updated (frequently being quicker and more informative that our own solicitors), was professional and friendly and made the whole process as stress free as could be. From a vendor side, would recommend without hesitation.
Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleMe and my partner recently began letting a property with William H Brown and have been working very closely with Lois who has been beyond helpful, I struggle quite severely with anxiety and she has done everything she could to help make the move as smooth as possible I couldn’t recommend her enough.
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleLisa recently dealt with the sale of our property and she could not have worked any harder than she did. She held our hands all the way through, kept us informed at all times and went the extra mile. Would highly recommend William H Brown as they do give a spot on service with a friendly personal touch. Many thanks to them and especially Lisa
5/5
GoogleOur home is managed by Liam Cleeton in the Property Management Department of WHB, and we could not be happier with the service we get. He is always quick to respond to emails, provide updates, and make arrangements. We live in a Victorian house which seems to require a lot of TLC, and we always get "service with a smile". Thank you Liam for all your help!
5/5
GoogleWas Recently Shown around a property by Lois. She was extremely helpful, knowledge and professional. She is the reason i will be returning to William H Brown for any further business. An asset to the team⭐️
Brad-lee, thanks for your great 5* review! Best regards, Lucy, Customer Relations Team
5/5
GoogleBig thanks to Eleanor Churchlow! I have worked with her on multiple properties and was always impressed. They will go above and beyond to ensure your property is let. As an experienced landlord I would highly recommend using William H Brown.
4/5
GoogleLois and Nicole are very professional and efficient. They found tenents for our properties and were excellent at keeping us informed of progress and quick to action any queries we had. I will certainly be using them again for my lettings.
5/5
GoogleAn incredible 5 star and more to Lois Foster of William H Brown. She has been really helpful to my partner and I throughout the whole process of renting an accommodation in Sudbury. We can’t thank you enough for your help. From Obed and Abigail
Many thanks Abigail Ansah for leaving us your excellent 5* review. Best wishes, Lucy, Customer Relations.
1/5
GoogleThis branch are great at getting you to pay your money at the beginning of your tenancy, but at the end of a tenancy, when your property has been flooded and you need your deposit urgently to pay for a new home, they don’t want to acknowledge you. Absolutely disgusting!
Hello, please contact us via complianceresidential@sequencehome.co.ukwith full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleLois and Matthew at the Sudbury branch have been a great help in finding me a property to rent. They have both been really helpful so far, and responsive with emails and following up with phone calls.
Thank you for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe have just sold our mothers house through Lauren Elliott at WHB and have been very happy with everything from the marketing to keeping us informed of viewings etc. Looking forward to finally moving on now, and wish to thank the whole team for all their efforts on our behalf.
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleLois Foster helped us with our move to perfect home in a new area, she accommodated our every need and silly question making the whole experience a breeze. Couldn’t Be more grateful!! Thank you Lois!!!!! :)
5/5
GoogleI have used William H Brown several times and have no hesitation in recommending them. Both Lois and Lauren are extremely helpful and attentive. It’s nice to feel so well looked after
It’s really lovely to read another 5* review and recommendation Rebecca. Many thanks, Lucy, Customer Relations.
5/5
GoogleLisa dove has been our rock throughout out this process, as anyone that knows moving house is very stressful . She has excellent communication skills , fast to response to emails and always touch base by phone , very friendly professional Ella and lee
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEbony Tait from the Sudbury branch was extremely helpful when I met her to view a property, she was very thorough and has a lovely manner. I’ll be pleased to meet with her again at any further viewings. Nicola
Thank you for your excellent 5* review and kind words of our dedicated team Nicola. Kind regards, Lucy, Customer Relations.
5/5
GoogleOne week ago I called William H Brown to book a viewing for a house. I spoke with Dan who not only booked the viewing but managed to get me booked in for an appointment with the mortgage advisor the same day. Within this one week period Dan and Tom have both managed to help me get further viewings, an offer accepted and start all the necessary paperwork. They're both fantastic and so accommodating. Couldn't be happier that they're the ones helping me through this process!
4/5
GoogleI have had a great experience so far with William H Brown. I have dealt with trainee negotiator Daniel Mumford who has always been very quick to respond to queries and very pleasant to deal with. I’m sure he has a bright future with the team. I have also found Tom very helpful and professional to deal with and although we didn’t use his services this was down to timing and circumstance and existing arrangements. We are still in the middle of the process of course but they have my confidence as we progress.
5/5
GoogleHaving just rented a property through William H Brown Sudbury I can’t recommend them enough. Lois and Ellie in the rental team were amazing. They were so approachable, friendly and professional making the whole experience simple and pain free. I was kept up to date the whole way through the process and both of them were more then happy to answer any questions I had. A nice little welcome pack from them both when I picked up the keys was a bonus as well. Highly recommend. Thank you both.
5/5
GoogleLois and Matt are really professional and their customer service is extremely good. They are always available to address any queries we have throughout the process.
Many thanks for the fantastic 5* review Matthew. Kind regards, Lucy, Customer Relations.
5/5
YellGlemsford
Excellent service again from W H Brown, with outstanding communication, making buying through them so easy. Lisa Dove makes the tasks so easy with weekly updates unlike other Estate agents which you have to keep chasing. So good at her job and credit to herself, take out the stress of buying and selling. This is second property through W H Brown which Chloe Thomas sold to our family, always polite and great credit with way she presents the viewing properties keeping us up to date, so much so that my son has now brought through W H Brown as we wouldn't dream of using another Estate Agent in Sudbury area. Thanks again to everybody at W H Brown but especially to Lisa and Chloe, keep up the terrific work ladies.
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