Trusted Agent profile · Sudbury · Suffolk

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HouseSimple Sudbury reviews

4.1

★★★★★ Great

1,734 reviews across 1 platform

Skyview House, Sudbury, Suffolk, CO10 2YA

HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.

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4.1 / 5

1,734

Reviews on Google

This office

Reviews

Every review we hold for the Sudbury office, from every platform, shown as written. First names only.

1/5

Google

Dreadful experience. Hard to get in touch and were constantly told they negotiator would call back and no contact for days after our offer was accepted.

Charlie · 2 September 2023

Agent replied · 31 December 2023

Good morning Charlie, thanks for getting in touch. I am sorry to hear you feel let down by the service and that you struggled to get in touch with your Negotiator. So that I can locate the file and see where things have gone wrong, I need a … More

5/5

Google

Strike sold my property for free. They were there from beginning to end. I was very impressed with the service and would highly recommend you to use them. I saved myself around £1500.

Tartanjock · 4 February 2023

Agent replied · 31 December 2023

Thanks for taking the time to review us. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! All the best, Aneeqah. … More

1/5

Google

Absolutely terrible service was told a viewing was booked, received confirmation email on it too but nobody turns up and when you call them they turn around and say we didnt comfirm it. Jokes

Ulas · 31 December 2022

Agent replied · 31 December 2023

Hi Ulas, thanks for getting in touch. I'm sorry to hear your viewing didn't go ahead. I'd like to locate your file and see where things went wrong. Can you please get in touch on 0333 103 8390 or email info@strike.co.uk with the property address and the best contact number for yourself. All the best, Charlotte.

5/5

Google

I would like to congratulate Lisa of strike estate agents for their brilliant work for helping us purchases a property, and we was taken care of and looked after every step of the process.

Noshaba · 31 December 2022

Agent replied · 31 December 2023

Hi Noshaba, I’m so glad you had a great experience with Lisa. … More

1/5

Google

Postponed the valuation on the morning it was supposed to happen. Didn't show up to the rescheduled valuation. I left a voicemail for the guy who didn't show-up and never heard back. … More

Gavin · 31 December 2022

Agent replied · 31 December 2023

Hi Gavin, Thanks for getting in touch. We're really sorry to hear you feel let down by the … More

5/5

Google

My husband and I have had such an easy and FREE experience with Strike. Hats off to Leigh Rutter and Barry Rylance for steller service. Can't recommend this company enough for first time buyers.

M · 31 December 2022

Agent replied · 31 December 2023

Hi Rose, I’m so glad you had a great experience with Leigh and Barry. We love hearing … More

1/5

Google

Very poor service so far. Accepted a quote for conveyancing and paid the £30 deposit. My account manager forgot to accept this, 4 weeks further down the line then accepted a different … More

Andy · 31 December 2022

Agent replied · 31 December 2023

Hi Andy, Thanks for getting in touch. We're really sorry to hear you feel let down by the … More

2/5

Google

Currently trying to buy a house listed with strike and it feels like because we aren't using their solicitors or their broker or their survey team we are getting silence from them!! … More

Andrea · 31 December 2022

Agent replied · 31 December 2023

Good morning Andrea, Thanks for getting in touch, I'm sorry to hear you're experiencing a delay. I've … More

5/5

Google

It's not the first property that we've sold through Strike. Very impressed with efficiency and the whole process. Best 21st century online estate agent. Professional and reliable!

Lili · 3 August 2023

Agent replied · 31 December 2023

Thank you so much for taking the time to write a review Lili. We’re always happy to hear from our customers, but this really made our day. Thanks again, Charlotte.

5/5

Google

Excellent experience from start to finish. We went with the hosted viewings package and they were absolutely brilliant. Can't fault Strike, we highly recommend them to everyone.

Sophie · 3 August 2023

Agent replied · 31 December 2023

Thanks for taking the time to review us, Sophie. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! Thanks again, Charlotte.

5/5

Google

Strike and their whole team have been brilliant. Easy to use service via the app. Friendly staff who aren't pushy or too "salesman-ish". Kept me updated and answered questions quickly and clearly.

Isaac · 6 March 2023

Agent replied · 31 December 2023

Thanks, Ike, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, Charlotte.

5/5

Google

We are so glad we came across Strike through a friend's recommendation and couldnt have been hapoy about the whole expirience we have had dealing with Strike throughout the process. … More

Tejas · 6 March 2023

Agent replied · 31 December 2023

Thanks, Tejas, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, Charlotte.

5/5

Google

Sold my house in less than a week with Strike - for FREE! It was so easy, a valuer came round the house and talked us through the process and then someone came to take photos and it was ready in a few days. We had loads of viewings booked through the app and managed to sell the house for over asking price in less than a week. It was also really exciting for the offers to come through the app. We had been quoted around £5k by another estate agent so to be able to do it for free was amazing - would defo recommend.

Alice · 16 October 2020

1/5

Google

I'm at the beginning of my process of selling my house during a national lockdown and there some extremely worrying features of this online estate agency. 1) When the seller is organising their own viewings, strike DON'T ask for YOUR … More

Sadie · 31 December 2021

Agent replied

Good evening Sadie, Thank you for your feedback. We will share your review with your account manager and ask them to reach out to you to discuss how best to use the portal and to expand on what you may expect in terms of checking proof of funds and the way in which we validate our offers. We have an entire team dedicated to this, so please rest assured that this is something that will be thoroughly looked into for you. Please remember to stay safe in these unprecedented times with every viewing you consider and we look forward to finding you a suitable buyer for your home soon. Kind regards, The team at Strike

5/5

Google

Absolute amazing assistance received from Jenna and Jessica alike. Would not have been able to do it without them. Super helpful, thorough and always thinking of the customer to get them the best deal! Cannot recommend enough. All for free! … More

Michelle · 31 December 2021

Agent replied · 31 December 2023

Hi Michelle, I’m so glad you had a great experience with Jenna and Jessica. We love hearing … More

5/5

Google

I was very pleasantly surprised with the professional service I received form Strike and sold my house quickly. With it being a free service I was quite skeptical, but the service I recieved exceeded my expectations. The online strike hub … More

DARRIN · 31 December 2021

Agent replied · 31 December 2023

Hi Darrin, I just wanted to say thank you for taking the time to share your experience … More

1/5

Google

From day one sounded great full of promises , we sold house in early March appointed personnel who were apparently were going to help us,great at first then once on the books, no contact, complained then appointed someone else still … More

Wayne · 31 December 2021

Agent replied · 31 December 2023

Good Morning Wayne, Thanks for reaching out. I'm sorry to hear you feel let down by our service. The … More

5/5

Google

Great free service. From beginning to end . Constantly in contact , always helpful, friendly. Libby S was one of the great team that dealt with our sale. All very professional.

Gail · 5 April 2023

Agent replied · 31 December 2023

Hi Gail, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! We'll be sure to pass your feedback to Libby! All the best, Charlotte.

5/5

Google

Jody S. was assigned to our negotiation and purchase process. He was a pleasure to work with - made the process as easy and seamless as possible. Highly recommend

Javaid · 4 June 2023

Agent replied · 31 December 2023

Hi Javaid, I’m so glad you had a great experience with Jody. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.

1/5

Google

Our house is reasonably priced for the area and decorated to a high standard after a series of recent total room renovations. On the remortgage we just completed the value of our house was what was it was priced at with Strike. So not a … More

N · 31 December 2020

Agent replied · 31 December 2023

Good afternoon Nathan! We would like to thank you for sharing your experience with us and hope to rectify some of the issues you've been facing whilst on the market. Please kindly reach out to your Strike point of contact or to our customer … More

5/5

Google

Everyone that I have spoken to at House Simple has been fantastic, it is like a ray of sunshine when the phone is answered. Every one has been so helpful and fill me with confidence. … More

Jo · 1 January 2018

5/5

Google

Dear Management of Strike Estate Agents, My purchasing transaction of a property in BD5 has successfully now completed today on 12/01/2023. Therefore, I take this opportunity to extend my heartiest … More

Muhammad · 4 February 2023

Agent replied · 31 December 2023

Thank you so much for taking the time to write a review. We’re always happy to hear from our customers, but this really made our day! We’re so glad you got to see what Strike is all about and we’ll be sure to pass your feedback along to … More

5/5

Google

Fantastic service from Strike - I sold my house at a much higher price than what other estate agents proposed, and the whole process was super smooth and pleasant. Would certainly recommend it!

Alberto · 31 December 2022

Agent replied · 31 December 2023

Hi Alberto, I just wanted to say thank you for taking the time to share your experience … More

5/5

Google

I used to be an Estate Agent in the 90's and people buy people. They buy on their own but the real test of a good agent is after their purchase … More

Tim · 31 December 2022

Agent replied · 31 December 2023

Hi Tim, Thank you so much for taking the time to write a review. We’re always happy to … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.

Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.

Negotiator Awards by year, 2014 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about HouseSimple Sudbury

Has HouseSimple won any awards?

Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.

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