Trusted Agent profile · Sudbury · Suffolk

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HouseSimple Sudbury reviews

4.1

★★★★★ Great

1,734 reviews across 1 platform

Skyview House, Sudbury, Suffolk, CO10 2YA

HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.

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4.1 / 5

1,734

Reviews on Google

This office

Reviews

Every review we hold for the Sudbury office, from every platform, shown as written. First names only.

1/5

Google

Awful company, they harass, bully and say you are lying, even when they realise they were wrong they dont apologise, avoid them like the plague. They are god awful to buy from. There are no fees because they haven't got a clue what they are doing.

Emma · 23 January 2021

Agent replied

Good afternoon Emma! Thank you for sharing your feedback. We take accusations such as this very seriously and would like to welcome you to elaborate on your points further with a member of our sales team. May we kindly request you tell us a little more about your experience by emailing us at info@strike.co.uk where we assure you your concerns will be addressed and looked into further. Take care for now.

5/5

Google

We have found the team at Strike to be professional and friendly and have enjoyed working with them during our sale. They provided timely and relevant communication throughout. Very pleased, indeed.

Michael · 6 March 2023

Agent replied · 31 December 2023

Hi Michael, thanks for getting in touch. We love hearing from happy customers and we're so pleased you found the service friendly and professional. If there is anything else we can do to help in the future, please let us know. All the best, Charlotte.

1/5

Google

Please Read about 'PPL Solicitors or premier property solicitors' before you go for strikes branded solicitors, as they are the same, they run under a different name email wise, when dealing with properties from strike. if you read reviews … More

Alex · 31 December 2021

Agent replied · 31 December 2023

Good Morning Adam, Thank you for getting in touch and sharing your feedback. I'm really sorry to … More

1/5

Google

I would highly recommend to stay away. It may appear appealing due to it being a free service, however it’s not worth it! I was buying a property via strike, every time I spoke to the company I was … More

Lucy · 31 December 2021

Agent replied · 31 December 2023

Hi Lucy, Thanks for reaching out. I'm sorry to hear you feel let down by the service. … More

1/5

Google

Started out great but it only takes one bad apple: a very unprofessional, poorly-trained employee (a so-called 'sales progressor') who couldn't be bothered to even try and disguise her lack of interest in her job. My buyers had withdrawn … More

Tinabrandt1 · 31 December 2021

Agent replied · 31 December 2023

Hi Tina, Thanks for reaching out. I'm really sorry to hear you feel let down by the … More

5/5

Google

I have dealt with several staff. All have been good - polite, helpful. The three things I like most about Strike are :- 1. Anytime you call them, they ALWAYS answer the phone - there is always a human … More

Cath · 31 December 2021

Agent replied

Thanks for taking the time to review us, Cath. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! Thanks again, The team at Strike.

5/5

Google

We sold with STRIKE - no fee - no fuss just excellent customer service. The whole experience was stress-free. Great service, very responsive and would highly recommend. We also used Strike conveyancing which was also a great experience from … More

Laura · 31 December 2021

Agent replied · 31 December 2023

Hi Laura, Thank you for taking the time to share your experience selling with Strike. We … More

1/5

Google

Our offer had been accepted we were pleased and submitted all our documents, booked our mortgage appointment, booked solicitors, everything was in place. I phoned up the estate agent to let them know I have my mortgage appointment tomorrow … More

Kayum · 31 December 2021

Agent replied

Good afternoon Kayum, Thank you for getting in touch with your feedback. I'm sorry to hear you aren't happy with the service you have received in regards to your recent offer. I am struggling to locate your details on the system so ask if you would like to discuss this further please give our team a call on 0333 103 8390 or alternatively email us some more information to info@strike.co.uk and we can get in touch. Kind regards The team at Strike

5/5

Google

We received help with our mortgage from Strike. James was our first point of contact and he was extremely detailed about whole process. … More

Mohammad · 31 December 2021

5/5

Google

Each step of the sale had an appointed agent, all of whom were very knowledgeable and helpful and made contact with us immediately to introduce themselves. Even when we had issues with the buyer the team were incredibly helpful. … More

Daniel · 31 December 2021

Agent replied · 31 December 2023

Hi Daniel, I just wanted to say thank you for taking the time to share your experience … More

5/5

Google

makosi was the most lovely genuine honest lady so helpful and understand cound not thank u enaf wish u all the very best thanks so much again from anisha

Anisha · 5 May 2023

Agent replied · 31 December 2023

Hi Anisha, I’m so glad you had a great experience with Makosi. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.

5/5

Google

Mortgage Service I'll give a 5-star review for the mortgage service received, which was faultless. Steve proactively managed the whole process from start to finish and secured … More

Duncan · 5 May 2023

Agent replied · 31 December 2023

Hi Duncan, Thank you so much for taking the time to share your thoughts. We're so glad to hear you enjoyed using Strike Financial Services, but will be sure to take your feedback about our general admin on board. We know that listening to … More

5/5

Google

Simplicity, good communication, friendly helpful staff. Could not edit photos for some reason on my device, however a few emails later the problem was resolved. A big thanks to Joe Branch for his help.

Christopher · 29 July 2019

5/5

Google

Very nice helpful staff, they have the answer to all my questions. Would recommend to anybody looking for a new property or selling the property as well. Thank you Chloe for all your help.

Rosie · 29 July 2019

5/5

Google

Good experience. House went live for sale quickly - used our own photos and so the service was literally completely free and we sold our house in the first week.

Geoff · 2 December 2020

4/5

Google

Overall good service. Lots of reminders about other links and services they offer but found them fine if you decline these. Good value

Lisa · 2 October 2023

Agent replied · 31 December 2023

Thanks for taking the time to review us, Lisa. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! All the best, Charlotte.

5/5

Google

Good service all round, from all members of the conveyancing team and estate agents. Kept up to date throughout the process and all my queries responded to very quickly. Would definitely recommend.

S · 31 December 2022

Agent replied · 31 December 2023

Hi Sharron, Thank you for sharing your rating! … More

1/5

Google

AVOID!!!!! Client of mine had the offer accepted by them and the application fully successful when they came back to the client after 3 weeks that there was another person … More

Bogumila · 31 December 2022

Agent replied · 31 December 2023

Good Morning Bogumila, Thank you for getting in touch. I'm really sorry to hear you feel let down by … More

5/5

Google

My house sold less than 24 hours after listing. It sold at the full asking price, and the Strike valuation was £10-15K above the three other established local estate agents. … More

Craig · 31 December 2022

Agent replied · 31 December 2023

Hi Craig, Thanks for taking the time to review us! We’re trying to make moving easier, for … More

5/5

Google

I sold my property through strike and got the full market value within days. The new property I purchased was also free strike and it all went through no problems. … More

Christopher · 31 December 2022

Agent replied · 31 December 2023

Hi Christopher, Thank you for getting in touch and sharing your review! We're so pleased to hear … More

1/5

Google

Well giving this one star is compliment, because since we paid our money for professional photography for our property not heard a thing from Jodie who valued our property. Before … More

Jon · 31 December 2022

Agent replied · 31 December 2023

Hi Jon, I’m really sorry to hear that you haven’t had a good experience. I have located your file and will raise this with a manager for them to look into for you. If there’s anything I can do in the meantime please let me know. All the best, Helen.

5/5

Google

Recantly purchased a property through strike. Easy to get hold of easy to use there online services we was appointed leeson baker who helped us every step of the way. … More

Nathan · 31 December 2022

Agent replied · 31 December 2023

Thanks so much for reaching out! We’re so glad to hear you loved going on Strike. … More

5/5

Google

I usually don't write reviews, but I thought it could be very helpful to people that are looking for a reliable mortgage advisor (as I was a few weeks ago). … More

Davide · 31 December 2022

Agent replied · 31 December 2023

Good morning Davide, Thank you so much for reaching out and sharing your review! We love to hear from … More

5/5

Google

Six months and numerous interactions with Strike later - I can say I've been really pleased with their service. Strike facilitated the sale of the house I wanted to buy. … More

Rachel · 31 December 2022

Agent replied · 31 December 2023

Hi Rachel, I’m so glad you had a great experience with Leeson. We love hearing from happy … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.

Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.

Negotiator Awards by year, 2014 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about HouseSimple Sudbury

Has HouseSimple won any awards?

Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.

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