5/5
GoogleThe experience and level of professionalism we received from both Kirst and Tom exceeded expectation. They had both been very informative, constantly helpful and always available … More
Trusted Agent profile · Sudbury · Suffolk
Verified
HouseSimple Sudbury reviews
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Reviews
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
Google5/5
GoogleAn all round fantastic service. We worked specifically with Charlotte and Ioni. They were super helpful, caring, kind, professional and persistent (with our lender where needed). I would highly recommend them to anyone. Thank you so much for your help. We are so grateful.
Agent replied · 31 December 2023
Wow, Samantha, thank you so much! We love hearing from happy customers, so thanks for taking the time to reach out. We'll be sure to pass your feedback along to Charlotte and Ioni. … More
1/5
GoogleVery disappointed with the service I have received from this company. Viewed a property with them in July, placed an offer but was outbid. Which I was not too bothered about as that's the nature of the property market, especially at the … More
Agent replied · 31 December 2023
Hi Edenlndia, Thank you for getting in touch. I'm really sorry to hear you feel let down by … More
5/5
GoogleI couldn't of had a better experience with Strike. Me and my partner were first time buyers and strike were so helpful and kind and guided us through the whole process, making things so much easier and less stressful. I couldn't recommend them more!
Agent replied · 31 December 2023
Hi Ellie, Thanks so much for reaching out! We’re so glad to hear you loved going on … More
1/5
GoogleWhilst the concept is good, with free fees etc it shows you really can’t replace people unless you have good systems in place. By purchasing the photo package it doesn’t really give you any further benefit. As the saying goes pay peanuts … More
Agent replied
Good morning Martyn, Thank you for getting in touch. I’m really sorry if you’ve found there’s been a lack of communication. We know that communication is key to the selling process, so I can only apologise. We know that listening to our customers is the best way to make moving better for everyone, so i'll ensure your feedback is passed on. If there’s anything I can do in the meantime please let me know on 0333 103 8390. All the best, Charlotte.
5/5
GoogleAll staff from the company have been more than helpful with every aspect!! Dharminder and Shona Rooney have both been amazing, extremely helpful, fast at responding and helping, nothing is too much trouble!
Agent replied · 31 December 2023
Hi Kirsty, I’m so glad you had a great experience with Dharminder and Shona. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleHad a really good experience selling with Strike. They gave me regular updates and always happy to help if I called them. Not pushy at all with additional services. Would definitely recommend.
Agent replied · 31 December 2023
Hi Sarah, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.
1/5
GoogleMy partner I and were looking to buy a house and found one that we liked, upon making an offer and having it accepted we expected the house to be taken off the market which had been discussed. Sarah who was agent we were dealing with was … More
Agent replied
Good afternoon Sam! We are so sorry to hear you lost out on a potential purchase as a result of a higher offer being put forward. Please may we assure you that the vendor's wish to proceed with another purchaser was not our decision and certainly hope that in the future this would not prevent you from returning to Strike. The property in question will of course be coming off the market but should you spot any other suitable listings, we would love to hear from you. Until then, our best wishes for the future and we look forward to hearing from you again soon.
5/5
GoogleTotally happy with the service provided from Strike from beginning to end. Top class communication & unbeatable price.
Agent replied · 25 August 2024
Thank you for taking the time to review us Sally. We love hearing from happy customers. Thanks, Charlotte
5/5
GoogleStrike have been amazing from start to finish! My sales progressor, Jacqui Felton has always kept me up to date with the sale and was always there if I had any questions. … More
Agent replied · 31 December 2023
Hi Petra, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! We’ll be sure to pass your feedback along to Jacqui. Thanks again, Aneeqah.
5/5
GoogleIn my experience the approach Strike takes works really well. In my opinion a great opportunity to save on some of the costs of moving. The team at Strike (Millie etc) were always really helpful.
Agent replied · 31 December 2023
Hi Andrew, I’m so glad you had a great experience with Millie. We love hearing from happy … More
5/5
GoogleNeshane Govender is my account manager, she is so helpful and friendly. I hope my house will sell soon!
5/5
GoogleJenny, ,is a competent sales proggeser with a can do attitude great communication skills. I must not forget an effective listener she does what she says. I have given her top marks. Great work Jenny.
Agent replied · 31 December 2023
Hi John, I’m so glad you had a great experience with Jenny. We love hearing from happy … More
1/5
GoogleUSELESS CUSTOMER SERVICE, this company fails on every level. No one calls you back after leaving messages. No one knows whats happening when you call and give you bad information about your progress. … More
Agent replied · 31 December 2023
Good morning, Thanks for getting in touch. I'm sorry to hear you feel let down by our service. … More
5/5
GoogleThis is me using strike financial services for the second time & I can't be any more happier with the service provided by Ms Bhavini & Ms Sophie throughout the Mortgage application process. … More
Agent replied · 31 December 2023
Thank you so much for taking the time to write a review. We’re always happy to hear from our customers, but this really made our day. … More
1/5
GoogleI wouldn’t recommend this estate agents. I had an offer accepted yesterday and they have constantly being trying to sell me something or some service every time I ring and being very pushy. They made an assumption about my circumstances of … More
Agent replied
Good afternoon Jess, Thank you for your recent feedback. We understand our colleague Sam has since been back in touch with you to discuss your experience further. Please feel welcome to contact us on 0333 103 8390 should you have any further questions about how to put yourself in the most proceedable position possible or if there's anything more we can do to help you. Kind regards, The team at Strike
5/5
GoogleExcellent service from start to finish. Great communication - regular weekly updates. True to their,word it was completely free of charge. With no hard sell to buy additional services.
Agent replied · 31 December 2023
Thanks, Marjorie, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, Charlotte.
1/5
GoogleBooked in a valuation...didn't expect that I would be the one showing the agent around via a Zoom call then sending him the details of my property.Cancelled the appointment!
Agent replied · 31 December 2023
Good morning Julie, thanks for getting in touch. I am sorry to hear you feel let down by the service. I'd be keen to understand your rating in a little more detail. If you could please get in touch on info@strike.co.uk or 0333 103 8390 with some specific feedback and your contact information one of the team can get in touch to discuss. If there is anything else I can do to help in the meantime, please let me know. All the best, Charlotte.
1/5
GoogleDelayed our completion for the agreed date as their solicitors trying to get last minute money from the seller. Dragged their feet through the whole process. Advertised a house being freehold when it was in fact leasehold. Glad to never have to deal with them again.
Agent replied
Good afternoon Sarah, Thank you for your feedback. I’m sorry to hear this hasn't been a positive experience, Buying a home is a stressful time and we want to do everything we can to make it easy for you. I’d love to understand more about what went wrong here and if we can fix it. I'm struggling to locate your details on our system so if you would like to discuss this further please give a member of our team a call on 0333 103 8390 or alternatively send your contacts details in to info@strike.co.uk King regards The team at Strike
1/5
GoogleVery Poor customer service. Shavan HUNG UP when i asked to speak to a manager after getting contradictory stories about a staff member leaving!!
Agent replied · 31 December 2023
Good afternoon George, thanks for getting in touch. I am sorry to hear you feel let down by the service provided by a member of our team. I'd be keen to locate the call and see where things went wrong. Can you please email info@strike.co.uk … More
5/5
GoogleGreat all round service from start to finish, from Danny doing the valuation to Leeson then taking us to completion. The service was excellent.
Agent replied · 31 December 2023
Hi Leslie, I’m so glad you had a great experience with Danny and Leeson. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleA good experience, sold my house for free with Strike. They offer the same service as a high street estate agent without the astronomical fees.
Agent replied · 31 December 2023
Hi David, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.
5/5
GoogleI found the staff of this company to be efficient and professional at all stages of the selling process. Their website is easy to navigate and it is easy to contact the correct person by telephone if required. And they always call back when they say they will!
Agent replied · 31 December 2023
Hi Eileen, Thank you for reaching out and sharing your review! We love hearing from our … More
5/5
GoogleI found Strike to be a very professional company. Thier communication is of a very high standard.
Agent replied · 25 August 2024
Hi Stephen, we love hearing from happy customers, so thanks for taking the time to reach out. All the best, Charlotte
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 2018
2018 1 Silver The Negotiator Awards 2018 winners
- SilverThe Negotiator Awards 2018: Marketing Campaign of the Year
2016 1 Gold The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: Online Agency of the Year
2015 1 Gold The Negotiator Awards 2015 winners
- GoldThe Negotiator Awards 2015: Online Agency of the Year
2014 1 Gold The Negotiator Awards 2014 winners
- GoldThe Negotiator Awards 2014: Online Agency of the Year
Source: The Negotiator Awards winners lists, as published, linked by year.
Want HouseSimple to help?
Tell us what you need and we'll pass your enquiry to HouseSimple and up to three other top-rated agents near Sudbury.
Want every enquiry from this page to come to you only? Upgrade to View Agents
Questions about HouseSimple Sudbury
Has HouseSimple won any awards?
Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
