Trusted Agent profile · Sudbury · Suffolk
Verified
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
1/5
GoogleAfter trying to organise a viewing for over a week the house we wanted was sold to someone else. We got an email and text confirmation that a viewing request was sent to the vendor but heard nothing so called them and they confirmed they … More
Hi Faye, Thank you for getting in touch. I'm sorry to hear you feel let down by the … More
1/5
GoogleI wouldn’t recommend this estate agents. As a first time buyer I thought will be a straight forward. After second offer on property I have tried contact negotiator to find out if my offer has been accepted or not. Unable to speak with him I … More
Good morning Andrzej, May we kindly request you get in touch with your contact details via info@strike.co.uk and we will help arrange for you to be contacted at a time that suits you to obtain an update. Kind regards, The team at Strike
5/5
GoogleMy advisor, Clair, was really helpful and very patient with me. As a first-time buyer, I had lots of questions and she answered them all and made me feel at-ease and supported throughout the process.
Hi Rebecca, I’m so glad you had a great experience with Clair. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleI have had pleasant experience with Strike. It was easy and effortlessly from the registration to the viewing itself. Professional, helpful and efficient.
Thanks for taking the time to review us, Albena. All the best, Shona.
5/5
GoogleMy experience with House Simple has been excellent, notably Matthew Ling who dealt with my whole house purchasing process. Im a first time buyer so getting my very own house was very daunting. However, Matthew always kept me at ease, … More
5/5
GoogleGreat service from start to finish. Have just sold my property even in these difficult times. Neshane my account manager was outstanding and such a lovely person to deal with.
Hi Paul, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.
5/5
GoogleVery happy with my purchase through Strike. I have been kept informed of all developments by Jenny Applesamy throughout - she has gone above and beyond to help. Keep up the good work Jenny. Regards, Mrs Hodge
Thanks for taking the time to review us, Mrs Hodge. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! We'll be sure to pass your feedback on to Jenny. Thanks again, Charlotte.
5/5
GoogleWayne thank you very much for making this remortgage come true, I do appreciate your great effort and hard work. You are a star and great in your job. Thank you once more and God bless your work.
Hi Ogo Chum, I’m so glad you had a great experience with Wayne. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Helen.
5/5
GoogleBrilliant. The service from start to finish has been very impressive and I would encourage anyone selling their house to use them. Every person you speak with is professional and friendly, if you need to call, … More
Hi Emma, Thank you so much for taking the time to write a review. We’re always happy to … More
5/5
GoogleAbsolutely brilliant start to finish! Strike called and emailed at every point during the purchase and offered free mortgage advise which was a massive help during the current situation! The mortgage advisor I would definitely recommend … More
Hi Julie, I just wanted to say thank you for taking the time to share your experience of … More
5/5
GoogleDifficult sale made easier through the good services of strike. Second time I have used them. Very professional and nice people to deal with. Shona Rooney and her colleagues did a very good job for us.
Hi Ron, I’m so glad you had a great experience with Shona. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
2/5
Googlewho would let someone keep showing potential buyers around a house that is already sold stc? that poor man who knows nothing about why there happens to be a 'sold' sign in the garden. My husband drove from wales to scunthorpe for a viewing … More
Hi Tracy, Thank you for your feedback. … More
1/5
GoogleThis estate agent wanted my email address as a condition of viewing a property, which I refused. I will give them my name, address and phone number, but not my email address as they will then spam me. The appointment was being confirmed by … More
Hi John, Thanks for getting in touch. I'm sorry to hear you feel let down by the service. … More
5/5
GooglePainless, and preferred by both us as the seller and the buyers who came to view our property. No unnecessary fees, no agents that know nothing about the property. We were able to manage the process and communicate with buyers seamlessly through the platform. Highly recommend.
Hi George, Thanks for taking the time to review us. We’re trying to make moving easier, for … More
5/5
GoogleWe didn’t choose Strike for their low fees (that was just a happy bonus!), but because we wanted to control how we sold our house. Strike’s ‘buffet style’ option meant we could pick and choose what services we wanted to pay for, and which … More
Wow, Kayleigh, thank you so much! We love hearing from happy customers, so thanks for taking the time to reach out. All the best, The team at Strike.
5/5
GoogleI found Strike very easy to use. The staff were very professional, knowledgeable and friendly and always there to help. My sale went very smoothly and I would definitely use them again.
Thanks for taking the time to review us, Lynne. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! All the best, Charlotte.
1/5
GoogleAbsolotely diabolical from beguinning to end. Inexperienced, unhelpful, obnoxious and generally completely clueless 'agents'. 'Managers' are even worse. How they have won awards I don't know. No communication, no help or guidance, no … More
Good morning Tiffeny, thanks for getting in touch. I am really sorry to hear you feel let down by the service. We understand how stressful the buying process can be and will ensure you feedback is passed along. I know a member of the … More
5/5
GoogleDespite not purchasing a property through Strike (I did have a viewing on one of their properties), they were still happy to give me free mortgage advice and sort out my application process which was a great weight off my shoulders. They were very efficient, quick and responsive and the team of James, Jon and Claudia worked really well and were always on hand (whatever the time) to give me constant updates on the application and fix any potential issues. I couldn't recommend them enough and will certainly use them in the future now when coming to market my property or remortgage as they have shown that their customer service is exemplary!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHi ,i had a dealing to buy house with strike . We very happy with their servicse. They are very helpful. Specially thanks to CINDY CELE and thanks to all team for fast service.
Hi Deep, I’m so glad you had a great experience with Cindy. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
1/5
GoogleVery unresponsive missed a call from their sales negotiator Jenny banks about a property so called back at 2pm. Spoke to guy who said she on a call do you want me to put you on hold or her to call you back, said either really but he could … More
Hi there! We are very sorry to hear of your feedback regarding your experience with us so far. We would be grateful if you could reach out to us at info@strike.co.uk to discuss this further, so we may help look into this for you. Thank you in advance!
5/5
GoogleSold my property with strike, lesson was my sales progress or and he went above and beyond for me and the sale. Thank you so much
Hi Chantel, I’m so glad you had a great experience with Leeson. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleExcellent service Claire wheeler did an amazing job to take the pressure off when dealing with very difficult buyers. I would highly recommend strike 👌 …
Hi Jayne, I’m so glad you had a great experience with Claire. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
1/5
GoogleWe had a truly awful experience with strike. They ended up costing us thousands of pounds. DO NOT USE THEM. Avoid this company at all costs. You are passed from person to person, calling … More
Good morning Nick, thanks for getting in touch. I'm sorry to hear you feel let down by our service. I'd be keen to locate your file and see where things went wrong. If you can please call 0333 103 8390 or email info@strike.co.uk with the … More
1/5
GoogleDiabolical service. Trying to arrange a survey with a sales progessor, called May, who is rude, talks over you and says yes to answers three times and then says no I wouldn't have done that. … More
Good afternoon Alex, Thanks for getting in touch. I'm really sorry to hear you feel let down by the … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 20182018 1 Silver The Negotiator Awards 2018 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 1 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
