Trusted Agent profile · Sudbury · Suffolk

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HouseSimple Sudbury reviews

4.1

★★★★★ Great

1,734 reviews across 1 platform

Skyview House, Sudbury, Suffolk, CO10 2YA

HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.

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4.1 / 5

1,734

Reviews on Google

This office

Reviews

Every review we hold for the Sudbury office, from every platform, shown as written. First names only.

1/5

Google

If you choose NOT to use strikes legal services they will do diddly squat to work with you to get a fair price, regardless of the seriousness of structural issues pointed out in a survey! … More

Susan · 31 December 2022

Agent replied · 31 December 2023

Good morning Susan, Thank you for getting in touch. I'm sorry to hear you feel let down by the … More

5/5

Google

Lesson Baker worked really hard for us to make our house move as smooth as possible, very helpful getting answers and updates for us. We are very pleased that we chose strike and would definitely recommend them.

Victoria · 31 December 2022

Agent replied · 31 December 2023

Hi Victoria, Thank you so much! We love hearing from happy customers, so thanks for taking … More

1/5

Google

WOW.....avoid this company at all costs. 7 months into a Conveyancing transaction and still not completed. No valid reason. Having to chase the Estate Agent and Conveyancer 2-3 times a day to get generic responses. AWFUL SERVICE.

Rebecca · 31 December 2022

Agent replied · 31 December 2023

Hi Rebecca, Thanks for reaching out. I'm really sorry to hear there has been a delay in your … More

1/5

Google

The mortgage brokers at strike are absolutly terrible. Ended up contacting lenders directly and getting far more sense from them and far less hassle. If you've bought with them at least avoid the brokers at all costs.

Ricky · 31 December 2022

Agent replied · 31 December 2023

Good morning Ricky, Thanks for getting in touch. I'm really sorry to hear you feel let down by the … More

5/5

Google

I am very satisfied with strike they did an exceptional job selling my house it only took a week.They were professional and friendly and helpful. The sale went through without any problems i cant thank them enough

Barbara · 31 December 2022

Agent replied · 31 December 2023

Hi Barbara, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.

1/5

Google

Fantastically responsive company when initially getting your listing. I had some minor issues with communication after my property was listed. Then a sale was negotiated through the companies messaging system, not their online … More

Georgia · 6 March 2023

Agent replied · 31 December 2023

Hi Georgia, thanks for reaching out. I'm sorry to hear the service wasnt upto scratch. I'd be keen to locate the file and see what happened here so can you please get in touch on 0333 103 8390 or email info@strike.co.uk with the property … More

5/5

Google

We're first time buyers and used Strike's advisory services - because we knew very little about buying a house! The first time we spoke to our Mortgage Advisor Steph, she told us "no question is a stupid question" - and from that moment … More

Louis · 31 December 2021

Agent replied

Hi Louis, Thank you so much for getting in touch with your feedback. We really appreciate it and will ensure your comments are passed on to the team! All the best, The team at Strike.

1/5

Google

As a potential buyer, I found Strike to be unprofessional and uncommunicative. They failed to provide any updates for my offer even when they assured me that they would, and I had to chase them several times just to be told that another … More

Liv · 31 December 2021

Agent replied

Good evening Liv, Your feedback means a lot, and we're really sorry to hear that you’ve had a bad experience whilst placing an offer with us. Should you see another property listed in the future that you would like to know more about, please be sure to get in touch and we will do everything possible to ensure your future engagement with Strike is a five star one. Kind regards, The team at Strike

5/5

Google

Barbara won my trust from the first minute of our first appointment. She explained everything with much detail and she clearly changed the way I was seeing things as a first time buyer. She was always there to advice me and most importantly … More

Stavroula · 31 December 2021

Agent replied · 31 December 2023

Wow, Stavroula, thank you so much! We love hearing from happy customers, so thanks for taking the time to reach … More

5/5

Google

Shannon Wiggins has kept me informed of the progress of my purchase on a regular basis. She has been an absolute star and certainly much more help to me than my own estate agent

Susan · 5 April 2023

Agent replied · 31 December 2023

Hi Susan, I’m so glad you had a great experience with Shannon. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.

5/5

Google

Michael and Emma were both really communicative and made (what could have been) quite a stressful process feel really straightforward. I’m really grateful for their effort and strongly recommend Strike’s mortgage and protections service!

Jessica · 19 December 2020

5/5

Google

Great agents knowledgeable, contactable and professional. Kept me informed throughout the whole process. Highly recommended definitely be using again.

Mark · 28 March 2024

Agent replied · 25 August 2024

Thanks for taking the time to review us Mark. All the best Charlotte

1/5

Google

Be careful, they'll sell their grandma as long as they get a better offer than the previous offer on their Grandma. Companies like this give estate agents a bad name. You get what you pay for.

Matt · 31 December 2022

Agent replied · 31 December 2023

Good afternoon Matt, Thanks for getting in touch. I'm sorry to hear you're not happy with the … More

5/5

Google

I used strike Mortgage team, Mrs Bhavini Shah and Janine. The duo helped and kept us in loop all the time. I am going to use their help again. Really good service and helpful. Well done.

Arun · 31 December 2022

Agent replied · 31 December 2023

Hi Arun, I’m so glad you had a great experience with Bhavini and Janine. We love hearing … More

1/5

Google

I've been bombarded with emails from Strike. No unsubscribe option. Contacted them through website, but the emails just keep coming even though I never asked to be contacted, meaning they unlawfully hold my details. Be careful

Girts · 31 December 2022

Agent replied · 31 December 2023

Hi Girts, I'm sorry to hear you havent been able to unsubscribe from our mailing list. So … More

1/5

Google

When I sent proof of address and DIP I recieved absolutely no acknowledgement that these documents were received. We also recieved no assurances that these documents would be disposed of in a confidential manner. … More

Russell · 31 December 2022

Agent replied · 31 December 2023

Good morning Russell, Thanks for reaching out. I'm sorry to hear you feel let down by our service. So … More

5/5

Google

Sally and Jay from Strike have been extremely helpful throughout the process of acquiring a mortgage. Always available to answer any questions and very knowledgeable and friendly. Excellent value too compared to other brokers. Would recommend.

James · 31 December 2022

Agent replied · 31 December 2023

Hi James, I’m so glad you had a great experience with Sally and Jay. We love hearing from … More

5/5

Google

Lauren and Charlotte have been nothing less than fantastic throughout the entire mortgage process. They are supportive, knowledgeable, understanding, engaging, thoughtful and really great at their jobs. They have made a complex and at … More

Colin · 31 December 2022

Agent replied · 31 December 2023

Hi Colin, I’m so glad you had a great experience with Lauren and Charlotte. We love … More

5/5

Google

We’ve just had a very positive experience using strike. The service is completely free to sell your home so I think you need to be prepared to be pro active as you’re very much in the driving seat. However the online platform is really good and you feel fully in control of viewings, questions and offers everyone I dealt with was really helpful. We did the viewings ourself which meant we got to meet everyone so when offers came in we knew their circumstances etc. Richard, our negotiator, was invaluable in the final days as we did best and final offers - Keeping us well informed and being fair and communicative to all the interested parties. Would recommend the additional £500 marketing pack for 3D tour, photos, floor plan and premium listing on Rightmove - was money well spent on our opinion.

Ben · 11 April 2021

5/5

Google

Yasamin and the team made our house purchase much less stressful than we imagined it would be! They have been very efficient and informative at every step and kept us up to date throughout.

Danielle · 16 October 2020

2/5

Google

Website not up to date, saw a property for sale while out driving a few days ago and it was not online, called the office and they had no idea about the house. Very strange as we would have been interested in buying it!

Clair · 31 December 2021

Agent replied · 31 December 2023

Hi Clair, Thanks for getting in touch. I'm sorry there has been an issue locating the … More

5/5

Google

The modern way to sell your property. Loved the online portal/app putting seller in control, however this obviously may not suit everyone. Someone always available at the end of the line to answer a query by phone. Most certainly value for money for us.

Simon · 31 December 2021

Agent replied · 31 December 2023

Thanks for taking the time to review us, Simon. We’re trying to make moving easier, for everyone, and we’re so glad you decided … More

1/5

Google

Very Poor Service. Lack of understanding on the sales process. Team are friendly but essentially do not know how the sales process works. As an investor Stike have been very difficult to deal with. In my experience this is the first time … More

Harry · 31 December 2021

Agent replied

Good morning Harry! Thank you for the feedback you have provided about your journey so far. We are sorry to hear you feel your transaction is taking slower than you expected. We have successfully located your details on our system and will ask for a member of the sales team to take a look over everything and update you accordingly. Again, please accept our deepest apologies. Kind regards, The team at Strike

1/5

Google

We have gone for a purchase that they advertised, offer accepted, from that they onward pushed us a lot, asked to upload lods of documents (which we are not so doubtful now- no other estate agent asked those) . Pushed for marketing … More

Chamara · 31 December 2021

Agent replied · 31 December 2023

Good Morning Chamara, Thank you for getting in touch. I'm sorry to hear you've had a negative … More

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Awards

Industry awards

HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.

Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.

Negotiator Awards by year, 2014 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about HouseSimple Sudbury

Has HouseSimple won any awards?

Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.

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