Trusted Agent profile · Sudbury · Suffolk
Verified
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant experience throughout. Very helpful and as stress free as it can be made. Nothing was to much trouble and when something was needed that requiring doing it was done straight away. Great communication and I can’t thank them highly … More
Thank you so much for taking the time to write a review. We’re always happy to hear from our customers, but this really made our day. … More
5/5
GoogleMy experience as a potential buyer was excellent. They called me and emailed regularly to keep me update rather than having to chase them (which was a very refreshing change after dealing wtih most other estate agencies). The online portal … More
Hi Richard, Thank you so much! We love hearing from happy customers, so thanks for taking … More
1/5
GoogleThe conveyancer they push you to, Premier property lawyers, Elongated the sale by 4/5 months due to not completing actions and simply leaving everything unless I pressured them into it. Woeful responses to emails and almost led the sale to … More
Good morning Andrew, thanks for reaching out. I'm really sorry to hear you feel let down by the service from our conveyancing team. I will ensure your feedback is passed along. If there is anything else I can do to help in the meantime, please let me know. All the best, Charlotte.
5/5
GoogleStrike have been fabulous from start to finish! From Lincoln who was my first point of contact at valuation and then Makhosi - always accessible, efficient and true to their word. Highly recommend for a stress free sale 😊 …
Hi Jo, I’m so glad you had a great experience with Makhosi. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
1/5
GoogleCar and window salesman in disguise. Strike. you really are a massive embarrassment to the industry. This process requires care and attention from dedicated people. Strike are driven by corporate profits, service is an after thought. Do not trust these "salesman". Really good at marketing, pathetic when it comes to doing the legal work.
Good evening J, We hope to look into your review further. Could you please share with us your contact information and the details of the property you are reaching out to us about and we will be sure to take a deeper look into your comments. Kind regards, The team at Strike
1/5
GoogleAs a potential buyer very poor service. No response to any of my emails. When my offer was declined which was well above asking price I had an email and text to say to listen out for phone as needed to discuss . I did this and noone … More
Good morning Sue, Please accept our deepest apologies that you were yet to hear back from your … More
5/5
GoogleI did my own video fir my property and it was literally free to sell and they all were amazingly helpful I can barely believe it was free and I went with their solicitors too feeling that as it was free I wanted them to get at least … More
Hi Lucy, Thank you so much for reaching out and sharing your review! We love hearing from … More
2/5
GoogleService started off really quick but then the communication was poor our sale has taken 16 weeks so far and no sight of it being any time soon. It just seems that there are just emails being sent back and forth. All we have done is try and … More
Hi Joanne, Thanks for getting in touch, I'm sorry to hear you feel let down by our service. … More
5/5
GoogleReceived a very good service from strike, they sold my property very quickly, all the Staff involved were very helpful and professional, also a lot cheaper than high street estate agents, I highly recommend using them.
Thanks, Mark, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, Charlotte.
5/5
GoogleI used the estate agent services and couldn't recommend them more, the experience was seamless and great value. Customer service was fantastic from start to finish. Jody from the sales progression team really helped to keep things moving quickly.
Hi Maddy, I’m so glad you had a great experience with Jody. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
1/5
GoogleDo not use. They are a contact centre with automated processes. We bought a house using an actual in-person traditional solicitor with the seller used Strike and their associated Premier Property Lawyers service. On day 1 Strike attached … More
Good afternoon Matthew, Thanks for getting in touch. I'm really sorry to hear you feel let down by the … More
5/5
GoogleFrom a buyers perspective I found Strike to be a professional, organised and friendly company. Anytime I phoned they were more than happy to accomodate my queries and it was easy to get through to the relevant people. … More
Thanks for taking the time to review us. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! We really appreciate your lovely feedback. All the best, Aneeqah. … More
5/5
GoogleI chose Strike's hosted viewing package (£754) to sell my first property. I was drawn in by the 0% commission and modern site/app. Every person I met along the way was kind, helpful, and dealt with things quickly. … More
Thank you so much for taking the time to write a review Caitlan. We’re always happy to hear from our customers, but this really made our day. We'll be sure to pass your feedback along to - Tom, Jade, Nat and Carol. Thanks again, Charlotte!
1/5
GoogleI’m at the very early stages of attempting to purchase a property through Strike and it’s already proving to be a nightmare. Reiterating what others have said - no consistent line of communication, conflicting information and the icing on … More
Hi Kirsten, Thanks for getting in touch. I'm sorry to hear you feel let down by the service. … More
5/5
GoogleIoni and Charlotte have been incredible throughout my process so far. No matter how many questions I have, they are both onboard to answer and assist. They have both continuously acted professional and supportive. I have really enjoyed the … More
Hi Aim, I’m so glad you had a great experience with Ioni and Charlotte. We love hearing … More
5/5
GoogleThe team at Strike have been great, really helpful as first time buyers to explain the process. We could contact them anytime and they would respond promptly, nothing was to much trouble. Thank you for helping us buy our first home.
Hi Allan Thanks for taking the time to review us. We’re trying to make moving easier, for … More
1/5
GoogleIn practice Strike's way of working appears to be great but unfortunately in reality it fails when you are dealing with sellers who are incompetent and completely inexperienced in selling. We had our offer accepted and the process begin … More
Hi Chris, Thanks for taking the time to get in touch, we’re really sorry that things haven’t progressed as you hoped and we know how frustrating this can be. I have not … More
5/5
GoogleWe were first time buyers and we have problems with understanding English very well but the team were very helpful patient and explained everything in detail. The process was not long even though most of the things were restricted due to Covid. We are looking forward to get another house with them
Hi Natasha, Thanks so much for taking the time to write a review. We love hearing from our customer and are so pleased we were able to help. Thanks again, The team at Strike.
5/5
GoogleFree to sell your house, very helpful staff from start to finish. Would recommend if happy doing your own photographs and viewings which I was, house sold on first viewing. No issues so far
Hi Charlotte, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.
5/5
GoogleI can't praise them enough. I sold my house for free and also used the legal service they recommend which meant that I paid no estate agent fees at all. I thought it sounded too good to be true at first but after realising how it works … More
Hi Luisa, I just wanted to say thank you for taking the time to share your experience selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! Thanks again, The team at Strike.
1/5
GoogleI recently view a property the agent advertised. Offer we have given accepted by the vendor and we have been keep on pushing to buy many of the products the agent sell and it was a constant push . And within a week we provided all the … More
Hi Piyumi, I'm really sorry to hear you have had a negative experience with us. I am going … More
5/5
GoogleAmazing! They were fab when we sold our house - we had viewings booked up immediately, everything was handled through the app and the staff along the way were beyond helpful. Julie our negotiator was so patient with us and really helped us get the best price we could.
Hi Laura, Thank you for taking the time to share your experience selling with Strike. We … More
5/5
GoogleHello, we are very grateful to all the staff for the quality service and punctuality, thank you very much for helping us buy our cozy home! I hope this is not the last purchase! Kind regards Maryna Butenko
Thanks for taking the time to review us, Tanya. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! Thanks again, Charlotte.
5/5
GoogleVery helpful service, especially for a first time buyer. Kirsty and Allie were very responsive and no question was left unanswered. They both offered excellent advice in regards to our property and the mortgage process was very easy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 20182018 1 Silver The Negotiator Awards 2018 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 1 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
