Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
★★★★★ 1/5
Google*Update* - Now at almost 22 weeks and STILL no progression with sale or any idea of exchange date, let alone completion. Even though our 'Conveyancer' told our onwards purchase 12 days ago, that she was receiving answers to the final … More
Hannah · 31 December 2022
Agent replied · 31 December 2023
Hi Hannah, I’m so sorry to hear this was a stressful experience for you, and I can only apologise. I want to learn more and see what we can do to set it right. Would you be able to email info@strike.co.uk with the property information so I … More
★★★★★ 1/5
GoogleAbsolute garbage from the start, right up to the point where I finished it. Their inexperience and lack of judgement certainly shows through. Yes it's a free service yet they absolutely bombard you with phone call after phone call and email … More
Daniel · 31 December 2022
Agent replied · 31 December 2023
Hi Daniel,
Thanks for getting in touch. I know you have spoken to members of the team … More
★★★★★ 5/5
GoogleThe team at Strike are professional and courteous and nothing is too much trouble for them. Even after your house has sold they continue to support you. You would not think this service is free. We have moved house many times now and never had an estate agent service so professional. Well done Strike!
Robert · 29 June 2021
Agent replied
Hi Robert,
I just wanted to say thank you for taking the time to share your experience selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about!
Thanks again,
The team at Strike.
★★★★★ 5/5
GoogleNick Lodge provided an excellent service by keeping me informed and making sure everything went smoothly! The sellers were very slow at responding however Nick Lodge and colleagues continue to help to chase the solicitor and and the seller until completion.
Tobs · 6 March 2023
Agent replied · 31 December 2023
Hi Tobs, I’m so glad you had a great experience with Nick. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
★★★★★ 1/5
GoogleFrom the first day of the offer being accepted, the strike solicitors proved to be incoherent, incompetent and unresponsive throughout the entire progress of allegedly 3 months that was extended to 6 months for no reason we have been … More
Samra · 6 March 2023
Agent replied · 31 December 2023
Good morning Samra, thanks for getting in touch. I am sorry to hear you experienced a delay during the conveyancing process. I'd like to locate your file and take a look to see where things went wrong. Could you please get in touch on … More
★★★★★ 5/5
GoogleI found the whole process flawless I was kept up to date my viewing where managed by you and I was informed by email, text and online even when the first sale fell through you had my property back on the market in days and was sold at the … More
Angela · 31 December 2021
Agent replied · 31 December 2023
Thanks for taking the time to review us, Angela.
We’re trying to make moving easier, for everyone, and we’re so glad you decided … More
★★★★★ 5/5
GoogleSell your property for free!!! I have to say I was on the fence with this concept but It’s been easy ! If you have a good camera, upload your own pictures, strike created the write up and floor plan for Free!!! It was on right move within a … More
Sam · 31 December 2021
Agent replied
Hi Sam, I just wanted to say thank you for taking the time to share your experience selling with Strike.
We love hearing from happy customers and we’re so glad you got to see what Strike is all about!
All the best,
The team at Strike.
★★★★★ 2/5
GoogleYou get what you pay for really - if you have a property which basically sells itself, and you don't need to quickly get in touch with your agent ( you have to go through a call centre, and there is often a queue) then Strike are fine. If … More
Jess · 31 December 2021
Agent replied
Good morning Jess,
Thank you for your feedback.
We are delighted you are having a pleasant experience so far. Please feel welcome to call us anytime should you require an update and if there are any additional comments you wish to leave as feedback, please kindly email info@strike.co.uk
Kind regards
The team at Strike
★★★★★ 5/5
GoogleStrike (more specifically, Claire) was fantastic. Selling your home is apparently one of the most stressful exercises; not only did Strike's business model make it simple, but Claire’s approach also made the whole process stress-free. … More
Patrick · 4 July 2023
Agent replied · 31 December 2023
Hi Paddy, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! We'll be sure to pass your feedback to Claire. All the best, Charlotte.
★★★★★ 5/5
GoogleCannot fault jodie swartling .kept us in the loop .phoned us as soon as any enquiries came through kept us updated on the sale of our property and also in the property that we are buying .10 /10 for us
Debbie · 5 April 2023
Agent replied · 31 December 2023
Hi Debbie, I’m so glad you had a great experience with Jodie. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
★★★★★ 3/5
GoogleThis is an internet and telephone based service and I was initially impressed by my valuer and the process of getting the property listed, and then getting the viewings and offers through the sales negotiator. Unfortunately the same … More
Denise · 5 April 2023
Agent replied · 31 December 2023
Good morning Denise, thanks for getting in touch. I'm really sorry to hear you feel the service wasn't upto scratch. We always want our customers, buyer and sellers, to have a great experience however if this wasn't the case for you I can … More
★★★★★ 5/5
GoogleHelen at strike was so very helpful- she was the best person I dealt with at Strike by a million miles- quick responses and always available to respond to any queries and goes above and beyond to provide assistance
Jack · 5 May 2023
Agent replied · 31 December 2023
Hi Jack, I’m so glad you had a great experience with Helen. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
★★★★★ 5/5
GoogleLibby, the young lady that helped my , tirelessly, through the sale was excellent. She kept everything simple and easy to understand but most of all she did it with a real personal touch, a real asset to STRIKE.
Joe · 5 May 2023
Agent replied · 31 December 2023
Hi Joe, I’m so glad you had a great experience with Libby. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
★★★★★ 3/5
GoogleHarry Lawrence, customer service, was very helpful when I was struggling to access the system. I would like to thank him for his patience and assistance. I do feel the online system needs to be more user friendly but fortunately Harry was a diamond
Nicola · 29 July 2019
★★★★★ 5/5
GoogleI spoke with Jack O this evening who really went the extra mile to help me. It's outstanding the service I'm receiving from House Simple at such a low price. Jack was particularly helpful sorting out my ad, advising on the order of photos … More
Katy · 1 January 2018
★★★★★ 5/5
GoogleI feel so lucky using HouseSimple to sell my property, the service I receiving is amazing, especially the sales Progression team, I can't thank Gigi Chan enough for her support over the last few months , I do not think that we could achieve … More
Yan · 1 January 2018
★★★★★ 5/5
GoogleFive stars awarded mostly because our sales progressor, Eleanor Tudor, went well above and beyond to ensure that our purchase went through during a very testing period, working incredibly hard on our behalf to ensure the sale was completed in time.
Craig · 4 February 2023
Agent replied · 31 December 2023
Hi Craig, I’m so glad you had a great experience with Eleanor. We love hearing from happy customers, so we’ll be sure to pass your feedback along! Thank you, Aneeqah. … More
★★★★★ 1/5
GoogleAbsolutely disgusted at this company. Wish I could give zero stars. Have taken my elderly mothers money, took my mothers house off the market saying she didn’t have a electricity certificate even though they did it from their office so … More
Jodie · 31 December 2022
Agent replied · 31 December 2023
Good afternoon Jodie,
Thanks for getting in touch and i'm sorry you feel let down by the service. We … More
★★★★★ 1/5
GoogleStrike promote themselves as a free to use estate agent. As a buyer, I question whether they are either free to use or an estate agent.
Strike do indeed provide a free basic service, however, they make their money by … More
River · 31 December 2022
Agent replied · 31 December 2023
Good morning River,
Thanks for getting in touch. I'm sorry to hear you feel let down by the service. … More
★★★★★ 1/5
GoogleCompletely unprofessional. They take days to come back to me. They failed to provide adequate service and used a company without the proper insurance to do a damp and timber report making the whole thing void delaying my property purchase … More
David · 31 December 2022
Agent replied · 31 December 2023
Good morning David,
Thanks for getting in touch. I'm sorry to hear you feel let down by the service. … More
★★★★★ 5/5
GoogleI can't understand how other estate agents are actually still in business when Strike are offering the same service for free. Good communication from all staff involved with our sale. Saved us a small fortune in estate agency fees. Everyone … More
Malc · 31 December 2022
Agent replied · 31 December 2023
Hi Malc,
I just wanted to say thank you for taking the time to share your experience of … More
★★★★★ 5/5
GoogleDelene Thank you for your quick responses, focused on each client details, trying her best to explain and get answers from my solicitors, no more words you are the best professional who worker on my sale from Strike group.
Well done Delene.
Luzia · 31 December 2022
Agent replied · 31 December 2023
Hi Luzia, thanks for getting in touch and sharing your rating! All the best,
Charlotte.
★★★★★ 5/5
GoogleMore just a review of Heather Bartlett-Izzard in her sales progression role than Strike as whole. She was very helpful in chasing solicitors/agents in the chain. She gave us frequent updates of the situation and was always willing to help … More
Jonathan · 31 December 2022
Agent replied · 31 December 2023
Hi Johnathan,
I’m so glad you had a great experience with Heather. We love hearing from happy … More
★★★★★ 1/5
GoogleBlimey. It’s like an estate agent, if you ordered from wish . Com - worst service I’ve ever experienced. Absolutely zero helpful contact through the buying process. Took ages and had to relentlessly chase emails that were duly ignored, or … More
Tarrant · 31 December 2022
Agent replied · 31 December 2023
Good morning Tarrant,
Thanks for getting in touch. I'm sorry to hear you feel our service wasnt upto … More
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