Trusted Agent profile · Sudbury · Suffolk
Verified
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
GoogleJames took the time to answer all the questions that I had as a first time buyer and I am very grateful for his patience! He talked us through everything clearly and made me feel comfortable with the process. Thank you to the team. :)
Hi Ami, I’m so glad you had a great experience with James. We love hearing from happy … More
1/5
GoogleI’m grateful that I have read these reviews now. The lady I spoke to about ten minutes was belligerent, talked over you when you asked for an answer to specific questions, and was untruthful when asked the same question again a few minutes … More
Good morning Robert, Thanks for getting in touch, I'm sorry to hear you feel let down by the service. … More
5/5
GoogleSiobhan at strike was very helpful as our sales progressor. The sale took longer than expected but that was to no fault of Siobhan as the delay was due to solictors and the land registry in relation to the previous sale transaction. She … More
Hi Lisa, Thanks for taking the time to review us. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! Thanks again, The team at Strike.
1/5
GoogleWorst agency I've ever dealt with. The sale of the house lasted 9 months and it was with great difficulty that they managed to sell all the necessary documents .... where the customer for the house was in 3h ..... money withdrawn without … More
Good morning, Thanks for taking the time to reach out. We always try to make sure that all of … More
1/5
GoogleAbsolutely disgusted at this company. Wish I could give zero stars. I was a buyer using Strike and I can honestly say it was the WORST experience. I made an offer that was accepted, I sent all the necessary documents and organized the … More
Good afternoon Lilia, Thank you for getting in touch. I'm really sorry to hear you feel let down by … More
2/5
GoogleLucky to get two stars I’ll be honest. Myself and my partner have had several different members of staff handling our move. The amount of times we tried call and email it went straight to voicemail or an automated message. Being asked to … More
Good morning Alex, thanks for reaching out. I'm really sorry to hear you feel let down by the communication. We understand … More
5/5
GoogleFeedback for Ellie Stanyer. I Just want to say a big thankyou to you for everything you have done. Your help and input has been faultless. I greatly appreciate all your time and effort for dealing with both my sale and purchase. Thankyou so much
Hi Neil, I’m so glad you had a great experience with Ellie for both your sale and … More
1/5
GooglePut simply, the worst company I have ever dealt with for anything, ever. This is the first negative Google review I have left for a company but Strike truly deserve it. More importantly, I think it's important to let sellers and buyers know … More
Good afternoon Matthew, Thanks for reaching out. I'm really sorry to hear you felt let down by our … More
1/5
GoogleIt is an understatement when I say the quality of service was horrible during our process. First, the team was pushing us very hard to get their own solicitors and mortgage advisors. They made it impossible to put an offer without having a … More
Good afternoon Valentina, Thanks for getting in touch. I'm sorry you felt your experience with us was … More
1/5
GoogleI am currently buying a property via Strike and the seller is selling via Strike also. At first they couldn't do enough as they wanted me to purchase their products I.e mortgage and other products which I obtained and this was done swiftly. … More
Hi Elaine, Thanks for getting in touch. I'm sorry to hear you feel let down by the … More
5/5
GoogleI cannot fault the help I have received from Strike. Communication has been amazing and they have went above and beyond when at times solicitors did not seem to move matters along. I am more than satisfied with the help the team and … More
Hi Tracey, I just wanted to say thank you for taking the time to share your experience of … More
1/5
GoogleFrom start to finish, the service I received was appalling. Initially I was assigned a manager to deal with my account but it was almost impossible to speak to the same person twice. I was always promised that someone would return my call … More
Hi Lynds, I’m really sorry if you’ve found there’s been a lack of communication. We know that communication is key to the selling process, so I can only apologise. Would you be able to email info@strike.co.uk with the property details … More
5/5
GoogleA great service from start to finish. When they say, "Sell your home for free!" I had my doubts, but they were right. As long as you don’t mind doing some legwork yourself. Like, taking photos, drawing a floor plan and arranging viewings, … More
Thanks, Denis, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! … More
4/5
GoogleI was helped along by Lisa Motloung. Due to various issues, it wasn't until nearer the end of a very drawn out process that Strike/Lisa really got involved, but once they did, things started moving on the legal/buying side. Smooth process … More
Hi Patrick, I’m so glad you had a great experience with Lisa. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleReally appreciated the ease of getting our property online and the use of the Strike app. This made us feel more in control of the process. It also felt Strike also were great at negotiating on our behalf and included our opinions well.
Hi Lloyd, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.
5/5
GoogleSecond time selling with Strike using basic package and sold quick both times. First viewers bought and got price i wanted. Agent did not undervalue to get a quick turnaround. Have and would recommend
Good afternoon Louise! Thanks for your review, we're thrilled to hear that you had a positive experience selling with our basic package. It's great to know that you sold quickly both times and that the agent didn't undervalue your property. We appreciate your recommendation and hope to assist you again in the future. All the best, Charlotte.
4/5
GoogleOn the whole our experience with House Simple has been good, trying to get to speak to your dedicated adviser can be a little tricky, but who ever answers the phone is always willing to help and try their best to help you. The latter part … More
5/5
GoogleFrom start to finish, we received a stunning service from Purple Bricks, the staff are all professional & friendly, the bonus is we saved thousands thank you!
Thank you for your review Cindy. I will pass this onto our colleagues at Purplebricks. Thanks Charlotte
1/5
GoogleCreated an online portal/account with my data without my consent. Have been requesting to have this wiped for well over a month now, and they have still not done this. Multiple members of their staff are ignoring this request. DO NOT USE … More
Good Morning Tommy, Thanks for getting in touch. I'm sorry to hear you're struggling with your … More
5/5
GoogleNothing but praise for Strike polite efficient staff. Whilst I had to take my house of the market because of my personal circumstances. Strike organised several viewings within less than 24 hours. If my circumstances change I would have no hesitation in using Strike.
Hi Pat, Thanks so much for reaching out! We’re so glad to hear you loved going on … More
5/5
GoogleStrike sold our home for free in just a few days and the service has been impeccable! All staff are so friendly, helpful and hard working and they couldn’t do enough for us. Strike you were brilliant, I would definitely recommend all their services.
Hi Angela, I just wanted to say thank you for taking the time to share your experience of … More
1/5
GoogleThis company does not care about ethic or up hold any morals in regards to fair and honest business. They moved the “cut off” time/date numerous times to get higher offers. After doing this I was still the highest bidder however they … More
Good Morning Johanan, Thank you for getting in touch. I'm really sorry to hear you feel let down by … More
5/5
GoogleThis is the second time I have used Strike for my house sale and was very happy with the service delivered again. Particular mentions go to Beth-Anne Rowley and Lucy Harris who went above and beyond to help push my sale through. Many thanks
Thank you so much for taking the time to review us. I’m so glad you had a great experience with Beth-anne and Lucy. … More
5/5
GoogleJenny Applesamy stepped in to follow up and drive the extension request on my mortgage offer after months of the offer sitting in no-man’s land between the solicitor and the broker, due to the offer not reaching my solicitor. She kept all … More
Hi Lodi, I’m so glad you had a great experience with Jenny. We love hearing from happy customers, so we’ll be sure to pass your feedback … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 20182018 1 Silver The Negotiator Awards 2018 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 1 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
