Trusted Agent profile · Sudbury · Suffolk

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HouseSimple Sudbury reviews

4.1

★★★★★ Great

1,734 reviews across 1 platform

Skyview House, Sudbury, Suffolk, CO10 2YA

HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.

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4.1 / 5

1,734

Reviews on Google

This office

Reviews

Every review we hold for the Sudbury office, from every platform, shown as written. First names only.

1/5

Google

PLEASE DONT LIST YOUR HOME WITH THEM THEY ARE SO RUDE! Estate agent is super rude I can't imagine how many people they are putting off viewing with them I certainly wouldn't be viewing with them again even if they had my dream home! See … More

Gulten · 31 December 2022

Agent replied · 31 December 2023

Good morning Gulten, Thanks for getting in touch. I'm sorry to hear you feel let down by the service. … More

5/5

Google

When I saw a sign saying sell for free I thought there must be a catch however having completed our sales process I can confirm we sold for free it was trouble-free being able to arrange our own appointments take our own photographs and yet … More

Fiona · 31 December 2022

Agent replied · 31 December 2023

Hi Fiona, I just wanted to say thank you for taking the time to share your experience selling with Strike. … More

5/5

Google

Jonathan at Strike been very helpful and great to find our first mortgage. I am very happy with the service I received from him, he helped us in every stage of our mortgage process and got us a very good deal. Thank you very much. Highly recommended.

Amir · 31 December 2022

Agent replied · 31 December 2023

Hi Amir, Thank you so much for reaching out! We love hearing from happy customers, so … More

1/5

Google

Tried to get in touch to arrange a viewing and told them I have my own broker and approved AIP but they rejected me and instead arranged an appointment with one of their advisors "to having a chat and helping you find the right mortgage … More

Brânduşa · 31 December 2022

Agent replied · 31 December 2023

Good morning Brandusa, Thank you for reaching out! I'm really sorry to hear you feel the service wasn't … More

5/5

Google

So far, so much better than good! We thought we'd give Strike a go, thinking we could revert to a more traditional estate agent if needed. But so far, I have no regrets and nothing but praise for Strike. Alan, our valuer, was brilliant and … More

Andrea · 31 December 2022

Agent replied · 31 December 2023

Good morning Andrea, Thank you so much for taking the time to write a review. We’re always happy to … More

4/5

Google

We are purchasing a house marketed by Strike so haven't had an awful lot to do with them, however it was easy to settle the agreed sale, then through to progressions where we had a few people dealing with the sale until we were "given" … More

MissY · 31 December 2022

Agent replied · 31 December 2023

Hi there, I’m so glad you had a great experience with Shannon. We love hearing from happy … More

2/5

Google

While the idea of a free service appeals, my house was overvalued by £75,000 ( by a contracted out valuer service they say ) and I had to drop the price after a week to my original planned price. This meant that prospective buyers suspected … More

Jan · 31 December 2022

Agent replied · 31 December 2023

Hi Jan, Thanks for getting in touch. We're sorry to hear you weren't happy with your … More

1/5

Google

I don’t know where to start with Strike! We tried to buy a house through them and it was an absolute disgrace. Whenever we contacted them to get an update we spoke to a different person each time who knew nothing about the property updates. … More

Hannah · 31 December 2022

Agent replied · 31 December 2023

Hi Hannah, Thanks for reaching out. I'm really sorry to hear you feel let down by the … More

1/5

Google

It's so easy to list with Strike but be warned you get what you pay for. I have been emailing my sales progressor regarding the sale of our property though strike since June 7th without any response, it is now September 9th. When you call … More

Rebecca · 31 December 2022

Agent replied · 31 December 2023

Hi Rebecca, Thanks for getting in touch. Im sorry to hear there has been a breakdown in … More

5/5

Google

Strike provided an excellent service including the use of their site, Zoopla and Rightmove to advertise my property. They even had a for sale board erected for me and didn't charge me a penny. I was able to sell my property completely free of Estate Agency fees

Wayne · 31 December 2022

Agent replied · 31 December 2023

Hi Wayne, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.

3/5

Google

We chose Strike because of the price and we were fully expecting it to be a lower level of service than more traditional estate agents, but we were still a bit disappointed. We ultimately feel like we got a good price and our buyer has … More

Steven · 31 December 2022

Agent replied · 31 December 2023

Hi Steven, thanks for reaching out and sharing you review. I'm sorry to hear you feel let down by the service. We are trying to change the way people move home and to do that we have a dedicated team member to support you during each step, … More

1/5

Google

We decided to go ahead with a property purchase advertised in grantham on garden close, after few offers, we accepted the offer seller and strike put forward but waited for a month to get sales memo which was after several emails and call … More

Abhi · 6 March 2023

Agent replied · 31 December 2023

Good morning Abhi, thanks for getting in touch. I am really sorry to hear you feel let down by the service we provided during your purchase. I'd like to locate the file and see if there is anything we can do. Can you please email … More

1/5

Google

I'm not one to usually write bad reviews, but I believe this is highly necessary because it could prevent others from getting burnt. Me and my husband are first time buyers and we've had a horrible first experience of buying a house WITH … More

NayshaD · 6 March 2023

Agent replied · 31 December 2023

Good morning Naysha, thanks for reaching out. I'm really sorry to hear your purchase has fallen through. I am keen to locate the file and see where things went wrong. Can you please email info@strike.co.uk with the property address and a … More

5/5

Google

Extremely happy with Strike so far. From first contact to 'Sold Subject to Contract" in less than 3 weeks. First viewing booked within 15 minutes of the listing going live and an acceptable offer from the first people to see it.

Weybrook · 4 July 2023

Agent replied · 31 December 2023

Thanks, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, Charlotte.

1/5

Google

This estate is useless. They put us in contact with their "specialist mortgage advisor" who booked an appointment time with us. He then didn't bother to call at the specified time, but sent a message later saying he'd call next day...but … More

Richard · 5 May 2023

Agent replied · 31 December 2023

Hi Richard, thanks for getting in touch. I'm sorry to hear your appointment didn't go ahead. I'd like to locate the file and ensure your feedback is passed along to the correct member of management. If you could please email … More

5/5

Google

Had a valuation with agent Abbey...answered all my questions with good information given about Strike and my property, I also agreed with the valuation ...I am looking to list the property with Strike soon.

Martin · 24 December 2023

Agent replied · 31 December 2023

Hi Martin, I’m so glad you had a great experience with Abbey. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.

5/5

Google

I spoke to Nikki Perry, I asked her so many difficult and awkward questions, but she went out of her way to ensure that she got the answers to me, and more than exceeded my expectations in regards to the timeframe in regards to getting me that info.

Kash · 29 July 2019

5/5

Google

Estate agency for free - game changer! I thought it was too good to be true but I was pleasantly surprised how it turned out. A bit of a communication problem at one point but they ironed that out and everything progressed nicely. Got asking price after a few weeks on the market and saved myself about £5000 on estate agency fees. Thanks Housesimple!

Andrew · 29 July 2019

Agent replied

Thanks so much for your feedback - so pleased we could help you sell your home.

1/5

Google

I have lots of properties and this agent is the worst I ever come across. They never come back to you as promised and each time you call them, it as if they have never heard about you. There is no allocated person and they just push you … More

Sveta · 1 January 2018

5/5

Google

The overall service we’ve had from strike has been outstanding and better still - completely free. We can’t thank Chloe Warnes enough for finding us the perfect mortgage and the most suitable insurance. We’ll definitely be using Strike for any future sales.

Megan · 24 April 2021

1/5

Google

Appalling. Started by being passed around a bunch of different agents when I had my offer accepted, and got pressured and almost tricked to use them as my solicitors. Took ages to get them to back off and just get the process started. … More

Nico · 4 February 2023

Agent replied · 31 December 2023

Hi Nico, thanks for reaching out. I'm sorry to hear you feel let down by our service. We want all of our customers, buyers and sellers, to have a great experience but if that wasn't the case for you I can only apologise. I'd like to locate … More

1/5

Google

Very unprofessional service, We have been trying to offer the full asking price for a property which they are selling but it has now been 4 days since we called them and still nobody has called us back despite several phone calls. If we … More

Stuart · 31 December 2022

Agent replied · 31 December 2023

Good morning Stuart, Thanks for reaching out. I'm sorry to hear there has been a delay in getting … More

1/5

Google

Well if anyone is thinking of using strike then from my experience please don't what a joke the only agent that couldn't be bothered to actually view the property to give us a valuation. The agent done a video call walkaround of the house … More

John · 31 December 2022

Agent replied · 31 December 2023

Hi John, Your feedback means a lot, and I’m really sorry to hear that you’ve had a bad experience. I have found your file and will have a look into this for you. If there’s anything we can do in the meantime just let us know. All the best, Helen.

5/5

Google

Terri came to visit our home in Bolton ..she's FAB fab fab, she was super enthusiastic.. payed attention to detail , listened and spent time going over every detail. We are waiting for some personal news but if its positive we will defo be … More

Lisa · 31 December 2022

Agent replied · 31 December 2023

Hi Lisa, I just wanted to say thank you for taking the time to share your experience of selling with Strike. I’m so glad you had a great experience with Terri. We love hearing from happy customers and we’re so glad you got to see what … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.

Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.

Negotiator Awards by year, 2014 to 2018

Source: The Negotiator Awards winners lists, as published, linked by year.

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Questions about HouseSimple Sudbury

Has HouseSimple won any awards?

Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.

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