Trusted Agent profile · Sudbury · Suffolk
Verified
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
1/5
GoogleNita wasted my time by doing a valuation through video call then never gave me a value and ignored subsequent messages and two calls to strike customer support. The way she asked to verify my ID is to WhatsApp it to her and then to go silent is not only unprofessional but worrying to say the least.
Good morning Emily, We are sorry to hear that you are yet to hear back from your representative … More
5/5
GoogleI was a first-time buyer, and the agents from Housesimple/Strike made the whole process really easy and straightforward for me. Apart from suggesting the best solicitors and explaining the steps I had to undertake to buy the property, they … More
5/5
GoogleExceptional, I was a little nervous at first, but very easy, great service you can get hold of them anytime. Easy to use, and great value for money. They will change how houses are bought and sold, once you've used them you would use anyone else.
Thanks, Dominic, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, Charlotte.
5/5
GoogleApart from a stroppy sales assistant... it has been a wonderful experience. They have gone over and above what I expected from any estate agents. Definitely went the whole mile to put right any misunderstandings. Would recommend
Hi Richard, thanks for your review! We're glad to hear that you had a wonderful experience with us. We strive to go above and beyond for our customers, so it's great to know that we exceeded your expectations. We always aim to address any misunderstandings and make things right. Thank you for recommending us! If you ever need any further assistance, please don't hesitate to reach out to our customer service team. Have a great day! All the best, Charlotte.
5/5
GoogleI would just like to say a big Thank You to House Simple. I spoke to Joe Branch who was very efficient and very helpful in getting my property on line and live within 2 hours of me speaking to him. I would definitely recommend this service to my friends.
5/5
GoogleThey all worked hard to make this work for us dealing with difficult cult and and in some cases obstructive situations. Shona often worked hard to get this to completion doing far more than some of the other agents.
Hi Robert, I’m so glad you had a great experience with Shona. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleJust a note to say 'thank you' to Ben Childs. He helped me through the the negotiation part of selling my house. Ben kept me informed along the way and I felt that I was in very good hands. He made sure that I was happy with the pace of … More
5/5
GoogleWe were getting a little behind with our purchase until i was passed over to Mae Lake and she worked wonders for us, she managed to get things back on track and i am so grateful to her a massive thanks to all at strike. great job.
Hi Lynn, I’m so glad you had a great experience with Mae. We love hearing from happy customers, so we’ll be sure to pass your feedback along! Thank you, Aneeqah.
1/5
GoogleTerrible viewing booking system. Im half way to a viewing when I realise they never sent the address. I call and they suddenly mention to me that the property id sold STC and they wont be carrying out the viewing. I booked on monday and the … More
Good morning Kamair, Thanks for getting in touch. I'm sorry to hear there has been some … More
1/5
GoogleAgent cant do viewvings, so I did my own pictures etc etc. then he had last week a funeral, coudnt do anything, and this week is sick on the way to hospital. already wasted 1 week on them, no view no advert no estimation, but messages … More
Hi Laurentiu, I'm sorry to hear you feel let down by the service. I'd like to locate your file and see what we can do to set it right. Can you please get in touch on 0333 103 8390 or email info@strike.co.uk with some more information, including the property address. All the best, Charlotte.
5/5
GoogleTo cut the the point, Toni and Jemma from the mortgage advisor team have been beyond great. They were always on hand to help, answer questions (no matter how stupid), quick to reply, and even answer the phone when needed. I'll be recommending them to anyone who listens.
Hi Christian, I’m so glad you had a great experience with Toni and Gemma. We love hearing from … More
4/5
GoogleLast few weeks before my exchange got completed. Jody from strike was brilliant. He took out my file and helped me with the rest while others were just useless with their work. Jody used to update me very often and keep me up to date first … More
Hi Natalia, I’m so glad you had a great experience with Jody. We love hearing from happy customers, so we’ll be sure to pass your feedback … More
1/5
GoogleI had buyers who were supposed to buy my property and I was advised following a valuation it was under the price offered, I had asked them to appeal which strike said they couldn’t do so I asked they speak with my financial advisor about it … More
Good afternoon Abigail, Thank you for getting in touch. I'm sorry to hear you feel let down by the … More
4/5
GoogleIt’s a long journey that finally ended well. Lots of calls from Strike from the beginning to the end of the process. Initially it seems like a pressure on me due to my busy schedules but I later understood that it’s for our own good as … More
Hi Jude, I’m so glad you had a great experience with Jacqui. We love hearing from happy … More
2/5
GoogleDon’t use their solicitors, loads of extra fees on top of the original quote - some £40 bank transfer fee & £174 expedition fee (just to complete on time even though we both used the same solicitors!) Also had to to wait 2 days to receive … More
Hi Darren, Thank you so much for taking the time to share your thoughts. We're so glad to hear you enjoyed using Strike, but will be sure to take your feedback about our recommended conveyancers on board. We know that listening to our … More
1/5
GoogleThe property 20 Asthill Grove Coventry CV3 6HP sold on September and your for sale sign still on there and your stuff Gorgina send us to view the house by appointment but ring me to lat before appointment for canceling appointment and I missed her call and we went there so your organization is rubish mate.
Good morning Davood, Thanks for getting in touch. I'm sorry to hear you feel the service hasn't been … More
5/5
GoogleIt was a pleasure dealing with Strike's personnel. Everyone was so professional and efficient. I loved that staff were available on any day at any time. The on line platform was so easy to use and I always knew what was happening. No waiting around for offices to open. Using Strike saved us thousands of pounds.
Hi Meg, Thank you so much for taking the time to write a review. We’re always happy to … More
1/5
GoogleAVOID AVOID AVOID!!! One of the worst companies I have ever dealt with. I bought a flat through strike (through some miracle we completed) they were completely useless for both me as the buyer and for the seller. You will never speak to … More
Good afternoon T, thanks for getting in touch. I am sorry to hear you feel let down by the service from Strike. I'd like to locate the file and see where things went wrong. Can you please get in touch on 0333 103 8390 or email … More
5/5
GoogleI had a pleasure to buy the house through Strike. I was very lucky to work with Mae Lake who was very supportive from day one. She kept me updated about any progress/ movement and did it much better and quicker than my solicitor … More
Thank you so much for taking the time to write a review Magda. We’re always happy to hear from our customers, but this really made our day. I’m so glad you had a great experience with Mae, we’ll be sure to pass your lovely feedback and … More
1/5
GoogleDue to strike misinforming in black and white about documents being expedited when they had not as a third party they made our sale fall through and cost us in legal fees can only assume they put a house on the market that wasn't sellable … More
Good morning Jaz, Thanks for getting in touch. I'm sorry to hear you feel let down by the service. … More
1/5
GoogleHow can you operate so unprofessionally , I have made an appointment to view the property and drove half an hrs and when I turn up your employee couldn't have access as it was not booked properly. you wasting people time. I would not recommend your company.
Hi Mah Kaz, Thanks for taking the time to get in touch, we’re really sorry that things haven’t progressed as you hoped and we know how frustrating this can be. Would you be able to email info@strike.co.uk with the property details along … More
1/5
GoogleStrongly advise against using this agent if you are looking to sell your property. Yes the advert does go onto Rightmove and all the other big websites. But the phone number on the advert does not work!!!! I've had my advert on for over 1 … More
Hi Daniel, Thanks for getting in touch. We were experiencing some technical difficulties … More
1/5
GoogleGood experience with Adam the local lister. Staff elsewhere - useless. Been asking for 8 days now for the property we're buying to be marked as sold. Sent all the proof, which they agree is acceptable, 8 whole days ago. Holding up the whole chain's conveyancing process.
Hi Nicky, Thanks for getting in touch. I'm sorry to hear you feel let down by the service. … More
5/5
GoogleEasy to work with, The website and app were great and having direct contact with the buyer helped move things along quicker. Customer service was great and true to their word it was entirely free. No hard sell on the products they refer. I would definitely recommend.
Hi Matt, We love hearing from happy customers, so thanks for taking the time to reach … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 20182018 1 Silver The Negotiator Awards 2018 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 1 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
