Trusted Agent profile · Sudbury · Suffolk
Verified
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
GoogleMy purchase is still underway but I felt the need to do a special mention at this time for Shannon Wiggins who is constantly supported me. She is always proactively chasing things up and super friendly when I'm in need of an update. So glad to have her helping me through the process.
Hi Lyndsey, I’m so glad you had a great experience with Shannon. … More
1/5
GoogleThe most useless bunch of incompetant people in one company. I completed 6 weeks ago amd they still only just contacted me about handing over the keys to the new property. Myself and the seller emailed them and called them many many times but they could not be bothered to resolved the issue
Good morning Hakan, Thanks for getting in touch. I'm sorry to hear there was a breakdown in … More
5/5
GoogleBrilliant service from Strike from start to finish. We used some of their services (Conveyancing, Mortgage Broker) but not others and felt no pressure to go with Strike for everything. We were constantly updated and just like a normal estate agent, they were on hand to assist throughout the process. Very highly recommended!!
Hi Alex, … More
5/5
GoogleAmazing service. Had weekly check ins with Joe Bignell who was great with explaining the ins and outs of a mortgage. Then got passed over to Josh Legrand who was great and found us a good mortgage and explained the pros and cons of each … More
Hi Asad, I’m so glad you had a great experience with Joe and Josh. We love hearing from … More
5/5
GoogleShona R, has been absolutely wonderful a real credit to your team. She has answered every phone call, worked on her days off and gone out of her way to mediate the sale of my house. She never failed to carry out any question or query i had. … More
Hi Charlotte, I’m so glad you had a great experience with Shona. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleThe best agent I've ever dealt with. They really went above and beyond every step of the way and I have recommended Strike to everyone thinking of selling. After dealing with high street agents who are not available at the weekends and are … More
5/5
GoogleI am a first time buyer and Jemma and Tom have been so incredibly helpful, patient and lovely. Have already recommended them to friends looking at buying this summer, but would genuinely recommend them to anyone looking at starting the mortgage / buying process. 10 / 10 :)
5/5
GoogleIt’s a great way to sell your property. I found the Strike team to be efficient and friendly. It is a new approach and Strike seem to have got it pretty much right. l will definitely use them and their solicitors again.
Hi Elizabeth, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.
1/5
GoogleAbsolutely terrible. Daughter had the misfortune to buy a house being sold by Strike. They tried bullying her into using all their services even to sending out a valuer for the mortgage. She had her own solicitors and mortgage adviser but … More
Good morning Hazel, thanks for getting in touch. I am sorry to hear your daughter feels let down by the service from Strike. I'd be keen to locate the file and see where things went wrong. If you could please get in touch on 0333 103 8390 … More
5/5
GoogleAfter a bit of a rocky start at the beginning I can honestly say as soon as Leeson took over everything has been great! Nothing was to much trouble for him and he was such a big help when things where being delayed. He is such an asset to … More
Hi Lyndsey, I’m so glad you had a great experience with Leeson. We love hearing from happy customers, so we’ll be sure to pass your feedback along to him! Thank you, Aneeqah.
1/5
GoogleBooked a valuation on a vacant property for 8:00am Saturday. I had to wake up at 06:30 to travel here.Didn’t show or have the decency to let me know that they will not be arriving….avoid these guys and go to a professional high street estate agent who show up and communicate cancellations!!!
Good morning Jay, Thanks for getting in touch. I'm sorry to hear there was a breakdown in … More
2/5
GoogleReceived a call today from yourselves for a viewing on a property and oh my word I have never felt so annoyed about trying to view a house! I just wanted to view a house, and it turned into some sales call into trying to get me to use your … More
Hi Sherrie, Thanks for taking the time to reach out. We always try to make sure that all of … More
1/5
GoogleI am 5 months down the line on a chain free sale and we still are not exchanged/completed. Every time we call strike we get told someone is looking into it - and then we have to chase again. I feel like I have been the agent in this process … More
Hi Samantha, Thanks for reaching out. I'm really sorry to hear you're experiencing a delay. … More
5/5
GoogleI was advised by Elaine West and Lizzie Penny throughout the process of buying my new property in West London. They were very prompt in answering all my queries and I was able to secure an excellent mortgage as well as property and personal protection insurance. I would highly recommend their services.
Hi Arvind, I’m so glad you had a great experience with Elaine and Lizzie. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Jade
5/5
GoogleStrike have been a pleasure to work with from start to finish. Helen Noonan in the sales progression deserves to be singled out for excellent customer service and single handedly bringing our sale to completion. She went over and above expectations day in and out.
Hi Alex, I’m so glad you had a great experience with Helen. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleThe price is very competitive compared to other estate agents. They responded quickly and if there were any issues during the process I could contact them and resolve it. My rented property sold in about 5 weeks above the asking price. I would use them again.
Hi Marjan, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.
1/5
GoogleThe chat-bot on their site is infuriating when trying to find out more info and their phone number is "disconnected or not in service" when rung. Talk about falling at the first hurdle, I was strongly thinking about to using them but this is enough to put me off straight away.
Hi Mike, Thanks for getting in touch. We were experiencing some technical difficulties … More
1/5
GoogleI was a buyer using Strike and I can honestly say it was the worst experience I have had viewing and making an offer. It was a complete miracle the offer I made was accepted, this was only down to the point that I gave the vendor my direct … More
Hi Chris, Thanks for getting in touch. I'm sorry to hear the service hasn't been upto … More
1/5
GoogleI would give nil stars if possible , my property should have been completed today and I heard nothing , I had to spend 20 minutes on the phone until I got through to someone only to be told that my solicitor was not there again !, when I … More
Hi Angi, Thanks for getting in touch. I'm sorry to hear you feel let down by the service. So that we can locate the file and see where things went wrong I need a bit more information, including a property address. If you could email this … More
5/5
GoogleJoanna helped us apply for our first mortgage and was very helpful and reassuring throughout this process. She helped us make the application before the interest rate increase which meant we were able to get the best deal available. She helped the process feel easy for us as first time buyers.
Hi Natalia, I’m so glad you had a great experience with Jo. We love hearing from happy … More
5/5
GoogleAmazing service & great staff would highly recommend, only 6 weeks between sold & exchange, down south are taking 5 months upwards for sales, special thanks to makhosi & Eleanor Bateman for there hard work we couldn't have done it without them. Kind regards Mr & Mrs l & a parsons
Thanks for taking the time to review us, Leah. We’re trying to make moving easier, for everyone, and we’re so glad you decided … More
1/5
GoogleLast week tried to book three viewings in total around Liverpool. They dont like to book you viewing if you are a cash buyer! They are trying to sell you out a mortgage offer! Once I told them that I am not interested to mortgage as I am a … More
Good morning Umut, thanks for getting in touch. I'm sorry to hear there has been a breakdown in communication whilst trying to book a viewing with us. So that I can take a look and see whats gone wrong here can you please get in touch on … More
5/5
GoogleIt was a pleasure to work with STRIKE which helped me to sell my house. We only communicate over the phone or mail but everything went smoothly from the beginning to the end. Always there for me to help, answer the question or resolve the problem. I would always recommend them to my family or friends. Well done STRIKE!
Hi Magdalena, I just wanted to say thank you for taking the time to share your experience … More
2/5
GoogleArranged a viewing through strike and for most of the time the person on the phone was pushing to speak to their mortgage advisor, despite being told that a mortgage was in place and wanted to view the property first. Person on the phone … More
Thanks for taking the time to reach out Henrietta. We always try to make sure that all of our customers, buyers and sellers, have a great experience, so I'm sorry if your initial impressions of Strike weren't positive. I'd love to locate … More
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HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 20182018 1 Silver The Negotiator Awards 2018 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 1 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
