Trusted Agent profile · Sudbury · Suffolk
Verified
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
GoogleStrike made the process of buying a property very easy, and always kept me informed with weekly updates.
Thanks for taking the time to review us, Collin. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! All the best, Charlotte.
5/5
GoogleMakoshi has been fantastic, worked very hard with us chasing this with PPL and finally got it done.
Hi Pankaj, I’m so glad you had a great experience with Makoshi. We love hearing from happy … More
5/5
GoogleJody Swartling was great, kept us upto date all the way through
Thanks, Steve! We’ll be sure to pass your feedback along to Jody. Thanks again, Charlotte.
5/5
GoogleJacqui Felton was very good, kept us up to date with what was going on.
Thanks, Jade! We’ll be sure to pass your feedback along to Jacqui. Thanks again, Charlotte.
1/5
GoogleVery unresponsive missed a call from their sales negotiator Jenny banks about a property so called back at 2pm. Spoke to guy who said she on a call do you want me to put you on hold or her to call you back, said either really but he could not help me as she was sales negotiator, said she will call you back in 5 minutes when done. 1 hour later no call back - Tried ringing again and told she was busy again and will get her to call you. Another call at 5pm as was desperate to make an offer and get some feedback on a viewing was told we are really busy on a Monday and no one would of told me that she would get back in 5 minutes on a monday as we are really busy and asked for their name which I didn’t have as i was driving at the time of call and was being made out a liar. Cancelled my meeting next day with their mortgage advisor as like I said why would I deal with a company that says they will get back to me in 5 minutes yet 24 hours still no reply not even after I emailed her directly later on. Managed to speak to the seller in the end about my offer: so busy on a Monday must be running the whole of the uk by one person all I can think
Hi there! We are very sorry to hear of your feedback regarding your experience with us so far. We would be grateful if you could reach out to us at info@strike.co.uk to discuss this further, so we may help look into this for you. Thank you in advance!
1/5
GoogleTerrible service. They happily had taken my £600 and did nothing to help sell my property. I left as soon as the 3 months contract and went with a local estate agents and got it sold within a few months. Never again, waste of money.
Thank you for taking the time to feedback Dan. I am sorry to hear this and I'm keen to locate your file and discuss further. If you could please get in touch on info@strike.co.uk or 0333 103 8390 and ask for myself. Thanks, Charlotte
5/5
GoogleGreat experience, and its free thank you Strike
Thanks, Julie, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, Charlotte.
5/5
GoogleI would not hesitate to recommend Strike for all aspects of home moving. Thank you so much
Hi Michelle, thanks for reaching out and sharing your review. We love hearing from our customers. All the best, Charlotte.
5/5
GoogleWe've had excellent service from all your staff in particular Isis Thank you
Thanks, John! We’ll be sure to pass your feedback along to Isis. Thanks again, Charlotte.
5/5
GoogleStrike were brilliant throughout the whole, lengthy process of selling my home, for free. … More
Hi Anton, I just wanted to say thank you for taking the time to share your experience … More
5/5
GoogleMy contract with Strike estate agent was Shona Rooney and she could not of been any more helpful. Always pleasant and informative and got back to me when she said she would. Strike estate agents were really easy to deal with as a purchaser and I would definitely use them if I was selling my home.
Hi Pauline, I’m so glad you had a great experience with Shona. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleStrike are great. I don't usually recommend services but I recommended Strike to all my Facebook buddies, my work mates and my squash mates. Great service.
Hi Oliver, Thank you so much for taking the time to write a review. We’re always happy to hear from our customers, but this really made our day. Thanks again, The team at Strike.
2/5
GoogleSo strike is not a free service . They give you 6month for free marketing and if it’s not sold by they then they charge you around £299 every 6months to continue advertising your property with them . They also pressurise you lower your asking price . They don’t tell you this at the time.
Good morning, thank you for getting in touch. I am sorry to hear you feel let down by the service. Selling for free is at the heart of what we do, but we do have our marketing period outlined in our terms and conditions. I am sorry if there has been some miscommunication. If you would like to discuss this in more detail please get in touch on 0333 103 8390 or email info@strike.co.uk and one of the team will reach out. All the best, Charlotte.
5/5
GoogleIt was amazing, the team and Nicola Sharpe was very informative and excellent in her job. Would recommend her to everyone when buying a house.
Hi Jagdeep, I’m so glad you had a great experience with Nicola. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, The team at Strike.
2/5
GoogleSo strike is not a free service . They give you 6month for free marketing and if it’s not sold by they then they charge you around £299 every 6months to continue advertising your property with them . They also pressurise you lower your asking price . They don’t tell you this at the time.
Good morning, thank you for getting in touch. I am sorry to hear you feel let down by the service. Selling for free is at the heart of what we do, but we do have our marketing period outlined in our terms and conditions. I am sorry if there … More
1/5
GoogleStopped using strikes service as they failed to sell my house, 4 months on they are still taking fees out of my bank via klarna. Rip of merchants who just take money and have no communication skills internally. Avoid !!!!, reported this company and a investigation from klarna has begun
Good morning Daniel, thanks for reaching out. I am sorry to hear we were unable to sell your home. Klarna is a credit agreement that you have accepted so if you have concerns with the payments I would advise you to contact them directly. If there is anything else I can do to help, please let me know. All the best, Charlotte.
5/5
GoogleFantastic service. Can't thank the team at Strike enough for helping us with our re-mortgage and organising our Life Assurance and Income Protection. Thanks Kirsty and Allie. Paul
Hi Paul! We'll be sure to pass your feedback on, we’re really happy we could help. Thank you for your kind words and for choosing us to help take care of those financial arrangements for you.
5/5
GoogleThanks to Sophie and Bhavini
Thanks, Fazal! We’ll be sure to pass your feedback along to Sophie and Bhavini. All the best, Aneeqah.
5/5
GoogleAs a single first time buyer, I initially felt quite daunted by the process. However, Rachel and Steve have been incredibly informative, supportive, and professional throughout. Nothing has been too much trouble, and no question too silly. I'd highly recommend them! Quite frankly, its a shame that Strike don't have in house solicitors!
Hi Caitlin, I’m so glad you had a great experience with Rachel and Steve. We love hearing from happy customers, so we’ll be sure to pass your feedback along! We have a recommended conveyancer we use, so if you still need assistance, get in touch with your advisor and let them know. All the best, Charlotte.
4/5
GoogleSaved over £4500 using Strike. I did my own viewings which for me was easy. No one has more passion for your property than you. I did pay the £200 extra to go on Rightmove (Worth it). I got over 6 offers. Give it a go and save thousands
Good morning, I just wanted to say thank you for taking the time to share your experience of selling with Strike. We love hearing from happy customers and we’re so glad you got to see what Strike is all about! All the best, Charlotte.
1/5
GoogleMade an appointment online with strike to value our home, as we'd heard and read some good things. Received the confirmation email and txt. However, the agent never turned up at the arranged time. Received no notification and got no response from the phone number when I called. Very bad.
Good morning Andrew, thanks for getting in touch. I am sorry to hear our valuation appointment didn't take place. So that I can locate the file and see what went wrong I need a little more information. Could you please email info@strike.co.uk with the property address, once I ave this one of the team will be in touch. If there is anything else I can do t help in the meantime, please let me know. All the best, Charlotte.
5/5
GoogleHighly recommended. Especially Leigh and her team were very responsive and was always there to help us through the process.
Hi Vishnu, I’m so glad you had a great experience with Leigh. We love hearing from happy … More
1/5
GoogleCALLED EM & FOR AND ASKED IF A FREE VALUATION WAS POSSIBLE, AND I CLEARLY STATED I WAS AT INITIAL STAGES OF WEIGHING UP A POS SALE . SADLY LADY IN THE OFFICE TOLD HER COLEAGUE I WANTED HOUSE SELLING ASAP DOING THE EXACT OPPOSITE ? SO NO … More
Good morning Jon, thanks for getting in touch. I am sorry to hear you feel the service wasnt upto scratch. I'd be keen to locate the file and see where things went wrong, can you please get in touch on info@strike.co.uk with some further … More
5/5
Google1st class sold within 24 hours can i also give a big thanks to melanie flack who kept me up to date every week of the six months it took to complete when i thought things may have gone wrong she was on the ball and pushed things forward and kept me informed all the way thanks mel
Thanks for going on Strike! All the best, Charlotte.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 20182018 1 Silver The Negotiator Awards 2018 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 1 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
