Trusted Agent profile · Sudbury · Suffolk
Verified
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
1/5
GoogleThey were scheduled to do a valuation on 25 Feb. Contacted me 2 hours before saying they couldn't as stuck at internal training and could we postpone to following week. I text back about 5 mins later saying this was fine. Never heard back … More
Hi Jack, thanks for getting in touch. I'm really sorry to hear there has been a lack of communication. I have located … More
1/5
GoogleHave spoken to Strike before about various properties before with no issues . I decided to enquire about a property in the North East . I rang a number which then directed me to another number with a Manchester dialling code. I rang and … More
Hi Dan, Thanks for getting in touch. I'm really sorry to hear you feel let down by the … More
1/5
GoogleI would give them 0 star If there was this option. They kept my accepted offer for 3 weeks and asked many documents while looking for other buyers with higher offer. Finally the rejected my already accepted offer after 3 weeks and asked for … More
Good morning Saeid, thank you for reaching out. I've passed along your feedback to the team. I apologise if you feel we let you … More
1/5
GoogleHow it works is that strike appreciate how much your home is worth agree with you then they sell it 10-30k more expensive than agreed. You don't pay anything but they get the difference between the actual sale price and the agreed price and … More
Hi Anca, thanks for reaching out. There seems to have been some confusion with how we … More
1/5
GoogleStaff are not polite and very unhelpful, having tried to view a property and also a leading property investment company with many year experience in the trade. I have now made it very clear that we will not be working with this company due … More
Good morning Darren, Thanks for getting in touch. I'm really sorry to hear you feel let down by the … More
1/5
GoogleI am trying to purchase a house through this service at present and I am finding the Money Laundering checks to be grossly over bearing. Not only do people not understand what they're asking for, the company make you go to your bank and … More
Hi Conner, Thanks for getting in touch. I'm sorry to hear you're experiencing a delay with … More
5/5
GoogleJames agreed to look into our situation with the view of obtaining a mortgage even though our situation was more complicated than the average. We had been rejected by multiple brokers and had been told that we would not be able to get a … More
Hi Jessica, I’m so glad you had a great experience with James. We love hearing from happy … More
1/5
GoogleI would highly recommend to stay away from them, unprofessional waste of time and waste of money ,I had viewing for a property the agent advertised on dryfield road edgware. Offer I have given accepted by the vendor and I have been keep on … More
Hi Mahmoud, Thanks for getting in touch. I'm really sorry to hear you feel let down by the … More
5/5
GoogleUsing strike is effortless, you can upgrade to which ever package suits you. The app is very helpful and easy to use. Every staff member I have spoken too have been super friendly and helpful. Joanna and Barkley have handled my case and I … More
Thank you so much for taking the time to write a review. We’re always happy to hear from our customers, but this really made our day. … More
1/5
GoogleLike others on here we received appalling service. Our pending purchase has fallen through and I think most of it is due to Strikes inability to manage the process and tell half truths to each party. If I were selling I wouldn't use there … More
Hi C T, I’m really sorry to hear that, but we appreciate you taking the time to get in … More
5/5
GoogleStrike have been really good to deal with. Their smart phone system which helps them match your details and work out who you are really does improve their customer service, and they are easier to get through to on the phone than most estate … More
Hi Anne-Marie, I’m so glad you had a great experience with Siobhan. We love hearing from happy … More
1/5
GoogleI went with strike because I was thinking of the cost, I paid £890 for them selling and marketing the property, at first i thought it was great, a sale in the second week, then after that, emails and correspondence slowed rapidly, after 3 … More
Hi Heather, Thanks for reaching out. I'm really sorry to hear you felt let down by our … More
5/5
GoogleI've sold 2 properties through Strike estate agents in Medway and their service in both cases from start to finish has been excellent. Although I did have to pay for a photograph and advert package it was all I paid them and it was … More
Hi Charles, I’m so glad you had a great experience with Makhosi and Melissa. … More
5/5
GoogleI am very pleased with the service. Whenever I needed any help they used to reply very quickly. I had a solicitor from Strike Jasvir that was very professional and helpful she helped me till the last minute when my mortgage was about to … More
Thanks so much for reaching out! We’re so glad to hear you loved going on Strike. All the best, Charlotte.
1/5
GoogleIts sad to write this but after being messed around for a week i felt the need to let others know. We put an offer in on a property a week ago (the asking price) to be led on and believe a decision would be made in a few days as it … More
Good evening Laura, We are sorry to hear of your feedback on your recent experiencing using Strike. We certainly hope to put this right, so should you spot a future property that you would like to view/buy, please contact us with confidence and we will do everything possible to help you on your way. Kind regards, The team at Strike
5/5
GoogleThe process of my house being put on the market and selling with strike was a pleasant experience, having being assigned leeson baker as my sales progressor was a god send ! We encountered many obstacles Along the conveyancing side of … More
Hi Kane, I’m so glad you had a great experience with Leeson. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleKirsty and Allie were amazing. Nothing was ever too big or small, and we were always greeted with friendliness, professionalism and understanding. If we could have employed them to be our solicitors as well, we would have, as feel they were … More
5/5
GoogleI have been really impressed with the Service from Tom and Vicki. A smooth and efficient process delivering exactly what I needed. They also kept me informed throughout the mortgage application and always respond back to me. Will definitely use this service again.
1/5
GoogleNita wasted my time by doing a valuation through video call then never gave me a value and ignored subsequent messages and two calls to strike customer support. The way she asked to verify my ID is to WhatsApp it to her and then to go silent is not only unprofessional but worrying to say the least.
Good morning Emily, We are sorry to hear that you are yet to hear back from your representative since your online valuation took place. We will approach them for you and will arrange for them to get back to you as a priority. If you require any immediate assistance, please call the office on 0333 103 8390. Kind regards, The team at Strike
5/5
GoogleWe delt with Terri as our local agent who was amazing start to finish whole service was brilliant just a few issues when we where given our sales negotiator with lack of communication but even so the house sold in under a weekfor more than asking and considerably more that purple bricks had valued it for
Hi Martin, I’m so glad you had a great experience with Terri. We love hearing from happy … More
5/5
GoogleI have nothing but praise for Strike and the efficiency of their staff. The service has been commendable from first making contact by by phone to discuss the detail and process. I actually conducted the viewings myself, but it was great to … More
Hi Sandra, I just wanted to say thank you for taking the time to share your experience of … More
4/5
GoogleWe have just completed our purchase of a property with Strike. The initial stages of the transaction was delayed and passed around to a number of Strike staff however, as soon as Nelson Nzama came on board; the entire case started moving … More
Hello. I’m so glad you had a great experience with Nelson. We love hearing from happy customers, so we’ll be sure to pass your feedback along! Thank you, Aneeqah.
1/5
GoogleUsed Strike for the first time on the recommendation of a friend who secured a sale with them. Initial interactions were good, but once a sale was agreed we went with their conveyancers. Sale agreed 30.7.23 - no chain, first time buyers … More
Good morning Richard, I am really sorry to hear you felt let down by our service. We want all of our customers, buyers and seller, to have a great experience however if this wasnt the case for you I can only apologise. I'd like to locate … More
5/5
GoogleRight from the start Strike's made me feel that I made the correct choice and now i'm at the end they were right, constantly being it touch, letting me know how everything was going and can they help I recommend them for selling your house.
Thank you so much for taking the time to share your experience of selling with Strike. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 20182018 1 Silver The Negotiator Awards 2018 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 1 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
