Trusted Agent profile · Sudbury · Suffolk
Verified
★★★★★
1,734 reviews across 1 platform
Skyview House, Sudbury, Suffolk, CO10 2YA
HouseSimple's office in Sudbury, Suffolk, at Skyview House, is rated 4.1 out of 5 across 1,734 reviews on 1 platform, including 1,734 Google reviews rated 4.1.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant service from start to finish. Outstanding customer service, very proactive and very fast. Communicated really well, and without any attempt at trying to sell me any additional services. I honestly can't rate Strike any higher, I literally sold my house for FREE!
Thanks for taking the time to review us, Lee. We’re trying to make moving easier, for everyone, and we’re so glad you decided to be a part of that! Thanks again, The team at Strike.
1/5
GoogleStruggling to get anywhere at the moment. Due to complete this week, both our house and our buyers house marketed through strike. Our buyers buyer is using strike conveyancers. AVOID using any upsell services, conveyancers are terrible. All … More
Hi Hannah, thank you for getting in touch. I have responded to you via Trustpilot requesting some more information so that … More
5/5
GoogleWhat can I say - the best service all round and absolutely free which I still find difficult to believe! Very prompt and thorough communication throughout our transaction, always kept us informed and were especially supportive towards the … More
Hi Aleksandrs, Our team are so pleased to hear of your 5* feedback. … More
5/5
GoogleGreat company. If you want to sell your property go with them. They don't charge and there is no hard sell to purchase an additional options if you don't want though I would recommend the professional floorplan and photographer option.
Thanks, Angus, that’s exactly what Strike is all about: stress-free selling and a new way to move home. … More
5/5
GoogleReally happy with the service received from James, Claudia and Jon. Really responsive, helped us get a great mortgage deal and kept us informed. Any questions and queries were replied to quickly and we received excellent customer service. Thank you.
Hi, Lyndsay, Thank you - we’ll be sure to pass your feedback along to James, Claudia and Jon. … More
5/5
GoogleBoth Jessica and Melissa have been superb with our mortgage (on both occassions) our first house purchase fell through unfortunately but they worked their socks off finding us our best deals. Luckily the second time round was straight … More
Hi David, I’m so glad you had a great experience with Jessica and Melissa. We love hearing from happy customers, so we’ll be sure to pass your feedback along! … More
1/5
GoogleAfter having our offer accepted and submitting all documents required they continued to have viewings, refusing to take the property off the market. They then tried to get us to renegotiate our offer. Unprofessional, drags you along until … More
Good morning Meemee, We are sorry to learn of your feedback regarding a recent offer you had placed. Are you any further forward with it? Please be sure to ask for someone in our negotiations team should the person you are trying to reach not be available. Kind regards, The team at Strike
5/5
GoogleIf your lucky enough to get Leeson Baker he will be very helpful and keep in touch with you. Thank you ~ wish we had you from the start!
Hi Julie, I’m so glad you had a great experience with Leeson. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleFantastic friendly service from the Strike Team. Highly recommend - I will be definitely using again in the near future, and recommending to my friends & family! … More
Hi Kerry, I’m so glad you had a great experience with Isis. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleJody really helped me sort through what should've been a simple, chain free, transaction. Instead it turned into a nightmare. Couldn't have done it without Jody's help.
Hi Paul, I’m so glad you had a great experience with Jody. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
5/5
GoogleFantastic service when getting approved for our mortgage. Our advisor was Wayne Hurrell who was incredibly attentive and clear with why he advises certain products over others.
Hi Daniel, I’m so glad you had a great experience with Wayne. We love hearing from happy customers, so we’ll be sure to pass your feedback along! All the best, Charlotte.
1/5
GoogleVery poor customer service. Communication is awful. They do not have time for you. They always complain that they are busy... I paid them £399 thinking that would make them look after my sale with more interest, but that has not proven the … More
Good afternoon Marius. Thank you for taking the time to share your feedback about your experience. We will be sure to pass on your comments to our Account Management team and hope to learn and grow from the points you have recently raised. We would like to thank you for choosing Strike in the first instance and wish you all the best in finding the perfect buyer for your home.
5/5
GoogleWe had a great experience with Strike. We had a quick sale and sold over the asking price. Thank you!
Good morning Jonathan, thanks for reaching out and sharing your 5* rating! We're so pleased you got to see what Strike is all about. Thanks again, Charlotte.
1/5
GoogleGave a modest valuation and then placed pressure to keep reducing the price. I had problems getting them to do a floor plan. Then months later they just took down the for sale sign and removed from Rightmove.co.uk without notifying me. Avoid this company
Good morning Andrew, We appreciate your feedback. If you would like to consider a marketing extension and an opportunity to discuss your review further then please be sure to get in touch with your Account Manager and he/she will do everything possible to help get you re-advertised (should your property not currently be online) and will provide you an explanation as to why your listing may have been deactivated. Kind regards, The team at Strike
5/5
GoogleVery pleased with the excellent service from House Simple and in particular my thanks to Ryan Fordham for sorting out the final arrangements. The company has been an absolute pleasure to work with, Kevin Maddocks
5/5
GoogleThey were fantastic from start to finish.What a great service and totally free too.Have recommended them to a colleague at work and will continue to recommend them to anyone I know
Hi Lucy, Thank you so much for taking the time to write a review. We’re always happy to … More
1/5
GoogleThey don't keep to their words, they didn't turn up and then give false valuations without turning up to the property. How can a property valuation be given without turning up
Hi Bilal, Thanks for getting in touch. I'm sorry to hear you feel let down by the service. … More
4/5
GoogleSecond time I've sold a property with Strike (they were House Simple first time) and I've got to say that on both occasions they were very good. Would recommend no problem
Hi Rob, Thank you for leaving us a review! We love hearing from happy customers, so … More
5/5
GoogleThey actually do what they say they are going to do! Great service from Pearl, who chased information for me and got back to me as soon as she had it.
Thanks, Charlie! We’ll be sure to pass your feedback along to Pearl. … More
5/5
GoogleExcellent company with zero fees - it feels great! Go for it and sell your home with Strike - I love a digital disruptor.
Thanks, Tim, that’s exactly what Strike is all about: stress-free selling and a new way to move home. Thanks for being a part of that! All the best, Charlotte.
5/5
GoogleExcellent service and communication, any queries were dealt with promptly. Best estate agents I have ever used, I will be recommending Strike to everyone.
Thank you so much for taking the time to write a review Kathryn. We’re always happy to hear from our customers, but this really made our day. Thanks again, Charlotte.
5/5
GoogleI was very sceptical about Strike initially but so far they have proved me wrong. Their service has been professional and helpful. Brogan Mason (Mortgage & Protection Advisor) has been exemplary, finding solutions to ease the process all along.
Good Morning, I’m so glad you had a great experience with Brogan. We love hearing from happy … More
5/5
GoogleStrike have made the process of buying a home simple. I'm especially grateful to Michael, Annie-May, and Natasha for their help in securing our mortgage. It is a company I will use again in the future without second thought.
Thanks, Ash! We’ll be sure to pass your feedback along to Michael, Annie-May and Natasha. … More
1/5
GoogleEcho the sentiments of Suzanna in an earlier review. From the buyers perspective the experience after putting an offer forward was really disappointing, from receiving multiple contrasting updates to, in the end, having to assume an outcome … More
Good evening Steven, We are very sorry to hear this. If there is anything we could do to change your mind, please be sure to give us a call. Kind regards, The Strike team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
HouseSimple Sudbury won The Negotiator Awards in four years, most recently 2018.
Negotiator Awards winner in four years: 2014, 2015, 2016, 2018.
Negotiator Awards by year, 2014 to 20182018 1 Silver The Negotiator Awards 2018 winners
2016 1 Gold The Negotiator Awards 2016 winners
2015 1 Gold The Negotiator Awards 2015 winners
2014 1 Gold The Negotiator Awards 2014 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
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Yes. HouseSimple won Silver for Marketing Campaign of the Year at The Negotiator Awards 2018, and 3 other industry awards since 2014.
