5/5
Five star estate agents.
Great communication, regularly updating me on where I was in the conveyancing process. Polite, respectful and contacted the seller direct with my queries. The best experience ever from an estate agent.
Trusted Agent profile · Sudbury
★★★★★
436 reviews across 3 platforms
26 Market Hill, Sudbury, CO10 2EN
Fenn Wright's office in Sudbury, at 26 Market Hill, is rated 4.7 out of 5 across 436 reviews on three platforms, including 131 Google reviews rated 4.8.
Every review we hold for the Sudbury office, from every platform, shown as written. First names only.
5/5
Five star estate agents.
Great communication, regularly updating me on where I was in the conveyancing process. Polite, respectful and contacted the seller direct with my queries. The best experience ever from an estate agent.
5/5
Wonderful, professional team
From beginning to end Fenn Wright has offered a professional service, quick response time to any queries we have had, however small. Kept us informed at every stage and a pleasure to deal with. Both Neil and Tracy who I have been liaising with have been wonderful.Our house sold the same day as it went to market. They have a wealth of experience and I would certainly use them again should I move!
5/5
Good advice on pricing an sales strategy - the house went under offer before it hit the website. Yes, there is an element of luck in that but it is impressive that the negotiators already had applicants on the books who they were proactive in persuading to view at an early stage. I asked FW to do more than many clients ask their agents to do at this price point for a modest fee and I am very grateful that they handled all viewings and interactions with the buyer in order to ensure the success of the sale. Online-only agents are a false economy!
5/5
We have just bought a property through Fenn Wright, absolutely 5* plus about another 100* rating, the whole team are brilliant, very accommodating and understanding of needs, they were very professional every step of the way and they're customer service are absolutely brilliant. We had issues with the process and Fenn Wright was there every step of the way to push through the Exchange and completion process. if you want a professional service from a company that just understands then these are the people you need to speak too.
5/5
They are very good and fast agents.
I highly recommend this agency, it helps you with everything you need!
5/5
Great experience with fenn Wright…
Great experience with fenn Wright selling my property this year. The fee was reasonable in comparison with other estate agents and the whole process was quick and professional. I'd especially like to thank kirsty King for her hardwork, she handled my sale from start to finish and was extremely helpful and efficient throughout.
5/5
Excellent service
Excellent customer service though out, Tracy has been outstanding for me. She chased up everything and kept me informed, which I needed.
5/5
Would recommend to anyone looking to buy or sell
5* customer experience.. Thanks so much for all your hard work.Special mention to Jenny Tracy and the team
5/5
It has been a pleasure to work with the folk at Fenn Wright. Julie and Tracey have gone beyond the call of duty to help and guide us through our purchase and keeping us up to date with what was happening behind us in the chain. It has been a tortuous and ardourous sale fraught with many hold ups and hitches not of our or their making but they have kept at it with resilience and good humour. Thank you, thank you, thank you! I would definitely recommend Fenn Wright to any one!
5/5
My primary contact was with Graham at Sudbury. Despite being the Customer From Hell, Grahams demeanour and attitude was extremely calming as well as professional and personable. Tracy, my 'coordinator' was brilliant too. I have no reason to believe that any other member of staff could not live up to these high standards. My sale was the equivalent of a breach birth using only chop sticks and boxing gloves. My stress levels were held in check. I am not easy to please but as my last house purchase was 31 years ago, my faith in estate agents is restored. Can't say the same for solicitors though......:)
5/5
We recently viewed a property via Fenn Wright’s Sudbury office. They arranged a viewing quickly, but this subsequently had to be cancelled after the vendors accepted an offer from another buyer. That buyer then pulled out and the house became available again, so Fenn Wright proactively called me to ask if we would still like to view and arranged a viewing. A few days after the viewing Claudia from FW called for feedback and asked intelligent questions about my thoughts on the house and its price to pass on to the vendor. So I hope this is helpful reassurance to people considering selling with FW that they are “on the ball” and are proactively working to generate viewings, rather than just sitting and waiting for people to call them. We sold our house last year with FW in Witham and they are also a great team to work with!
5/5
This bunch are a pleasure to work with. House selling is not a wonderful experience, but the team at FW were a team: Neil and Tracy and their colleagues were brilliant at managing the anxiety around; they communicated with us, with our solicitor and filled in for each other to make it all sem seamless. As a consequence we felt throughout that we were in safe hands. And they put up with us. They also made sure that communication was good across the board. They really understood the process and how that affects people. Very impressed. Highly commended.
5/5
I was looking for a managed service to oversee a property that would be vacant for roughly 6 months prior to renting. Fenn Wright provided excellent service, clearly explaining all that was involved. They undertook weekly inspection visits as required to maintain insurance validity, providing photographs etc. following the house visits.. They also became the letting agents overseeing the rental of the property, finding tenants etc.. Being resident in the US. distance could have complicated the situation. However, email and phone communication was exceptionally efficient with prompt service.
5/5
Happy movers
Fenn Wright were proactive in seeking out the right buyer for our property during a very difficult year for the housing market in 2023. After several months the house was sold with a short chain and Fenn Wright tirelessly pursued the process to Exchange with constant communication with ourselves.
5/5
Just moved to the area. The team at Fenn Wright were great, very friendly and really knowledgeable. Everything happened to schedule. Happy days.
Hi John, many thanks for your review which has been passed to the team at Sudbury. Thank you, Stella
5/5
Super helpful & always had brilliant communication from Tracy & Claudia! Really pleased with how everything was handled & can’t thank them enough!
Hi Katy, many thanks for your feedback which has been passed to Tracy and Claudia. Thank you, Stella
5/5
Fenn Wright Sudbury, Suffolk
The Fenn Wright office in Sudbury, handled the sale of my parents bungalow. They made what turned out to be a difficult sale (not there fault) run much smoother for me. They were always available when i called or rang back straight away. All the team are very friendly and helpful. I would recommend anybody that is thinking of selling their home, that they use Fenn Wright.
5/5
We've used Fenn Wright twice now, we found them to be quick in obtaining us a sale on our home, efficient and friendly. The best estate agents in town in our opinion
Hi Janie, thank you for your great feedback which has been passed on to the team. Thank you, Caroline
5/5
Property Purchase
I purchased a property through Fenn Wright and I must say was very impressed with the updates and professionalism of the team and specifically Hannah Potter who was my main contact. Highly recommended!
5/5
We had outstanding professional and…
We had outstanding professional and personal support from Graham Buxton of Fenn Wright throughout a challenging process. His advice and guidance was invaluable and helped us navigate a number of twists and turns. I would highly recommend him and his firm to anyone planning a house sale.
5/5
5 Star Service!
Fenn Wright have been fantastic to work with!Oliver & Tracy have been so pro-active & really have been the driving force behind the sale of my property, they are a credit to the company. The speed & ease of the sale has far exceeded my expectations!I would strongly recommend them, they have been so easy to work with due to their friendly & professional manor & have kept me involved every step of the way.
5/5
I can’t recommend Fenn Wright enough
I can’t recommend Fenn Wright enough! Kirsty, Adam, Paul everyone has been really accommodating and helpful. Their experience and expertise really showed.Kirsty with her regular updates and friendly manner really made the experience so much easier. Thanks for everything!Amy & Rhys Best
5/5
Excellent customer service
I have bought a property in Woodbridge recently and Fenn Wright was involved in selling the property to me on behalf of the seller. I have been very impressed with how customer oriented and professional everyone in their team has been throughout the entire process. I highly recommend them.
5/5
Very professional company
Very professional company to deal with from start to finish. Kirsty gave us regular updates on a weekly basis, if it wasn’t for her we wouldn’t have known what was going on. Highly recommend them and they would certainly be my first choice in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fenn Wright's Sudbury office has 436 reviews across three platforms: 131 on Google, 101 on Yell, 204 on Trustpilot (across the whole business).
Fenn Wright Sudbury is rated 4.7 out of 5 across all 436 reviews, and 4.8 out of 5 on Google from 131 reviews.
Fenn Wright Sudbury, 26 Market Hill, Sudbury, CO10 2EN.