5/5
Had a lovely experience dealing with kitija, she was so genuinely kind and helpful.
Agent replied · 24 March 2026
Hi Daisy, Thank you for taking the time to write a review about your recent experience with us. … More

Trusted Agent profile · Strood
Verified
★★★★★
1,191 reviews across 2 platforms
109 High Street, Strood, ME2 4TJ
Part of Robinson Michael & Jackson, see every office.
Robinson Michael & Jackson's office in Strood, at 109 High Street, is rated 4.9 out of 5 across 1,191 reviews on two platforms, including 1,175 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
Send Robinson Michael & Jackson Strood a message.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Strood office, from every platform, shown as written. First names only.
5/5
Had a lovely experience dealing with kitija, she was so genuinely kind and helpful.
Hi Daisy, Thank you for taking the time to write a review about your recent experience with us. … More
5/5
We worked with Reece Cox, he was super friendly, highly knowledgeable and really helped us out with everything. Highly recommend Reece and his company to all. Five stars all the way for Reece and his colleagues.
Hi Shane, thank you very much for your review. It was our pleasure to assist you. Wishing you all the best in the future. Kind regards, Reece and the team
5/5
Excellent service so far...looking forward to the journey. Thank you Tia for your time and expertise!
Hi Nicola, thank you for your review. We look forward to continue working with you on your home buying journey. Kind regards, Team RMJ Strood
5/5
Darci was great amount of help and so polite. She ensured that i had a smooth experience with no complications.
Hi Channell, Thank you for your review. Kind regards, Team RMJ Strood
5/5
We cannot thank Millie enough for guiding us through the leasing process, she stayed in contact throughout her communication was excellent…
5/5
I would like to thank all the staff at Robinson Michael & Jackson strood branch for all their help and support in the house sale, from the first visit of valuation to completion. When ever i had a problem they always had time to listen and came up with solutions to help whether it was a call to branch or me visiting them. Every member of staff from sales negotiator to manager worked in unison and i thank them all.
Hi Paul, thank you for your review. I’m so pleased the whole team gave you such excellent service. Reece and the team
5/5
They say that selling a house is one of the most stressful experiences but this just wasn't the case on this occasion. My husband and I recently decided to sell a home and a family friend suggested we use Robinson Michael & Jackson. We had no idea what we were doing quite honestly but from the moment we met with staff from the estate agents we felt reassured. We had a lot of questions and no question felt too stupid. We were kept in the loop the entire time and made this experience so easy. We sold our house within a couple of weeks of it being on the market and everything was so smooth. Absolutely recommend buying, selling or whatever property needs you have to use RM&J. Thank you!
Hi Jenn, thank you so much for your review. It has been our pleasure to assist you with the sale. Hopefully we can continue to help your friends and family in the future. Kind regards, Reece and the team
5/5
Ah where do we start!!! From Callum showing us around the property to Tammy securing our offer being accepted. We’ve had nothing but an exceptional service from all of the staff in the branch! Michelle always kept us informed and even informed us on information our solicitor hadn’t been sharing so we were able to chase and always be aware of where we were with our purchase! If it wasn’t for all of the wonderful staff, Jade and Michelle particularly, purchasing our first home would not have been so easy!! Our purchase progressed within 8 weeks which was just amazing!! Big up all of the team at the Strood branch! So helpful, always able to speak/email when needed and just amazing! Can’t praise them enough. Thank you all xxx
Hi Zoe, thank you for your review. It was our pleasure in helping you secure your dream home. We hope you and your family are very happy there and we look forward to helping you in the future. Kind regards, Reece and the team
5/5
The whole team at Strood are very friendly and professional. They helped us all the way through the buying process and as first time buyers we had lots of questions which they were always happy to answer. Very helpful when we were looking for properties as well, got phone calls as soon as a property went on the market that they thought we would be interested in. We also got recommendations for a mortgage advisor and solicitor and after looking around we decided to used both recommendations. Thanks to the whole team for helping us buy our first property.
Hi Dominic, thank you so much for your review it really means a lot. We're so pleased that you had such a positive experience with us and it was a pleasure working with you both to secure your new home. Wishing you both the very best for the future. Kind regards, Reece and the team
5/5
One of the best estate agents I've used. Offered a competitive fee and after being on the market for months with a previous estate agents, RMJ had my house sold within weeks at a good price for the market. From then on Michelle took over and gave a stellar service guiding us through the selling process and even kept up with our purchase too. We were well informed throughout and as a very anxious person, it helped knowing that at least someone was on top of everything! Can't recommend RMJ enough.
Hi Robert, thank you so much for your review and feedback on our service. We wish you all the best for the future. Kind regards, Reece and the team
5/5
Amazing service from freya, she’s very helpful
Hi Chelsea, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
Excellent service from RM&J. Michelle has been fab, she kept me updated and chased solicitors when needed. Fantastic service from all. Thank you for making my purchase go as smoothly as possible 😁 …
Hi, thank you for your review. Kind regards, Reece and the team
5/5
Tia was really professional during my viewing, and was very knowledgeable on the property that I had viewed.
Hi Elliott, thank you for your review. Kind regards, Team RMJ Strood
5/5
Very easy process helped by Nancey, jade & Freya! Always on hand to help & guide us through!
Hi Richard, Thank you for your review and we wish you all the very best for the future. Kind regards, Team RMJ Strood
5/5
Spoke to Darci on the phone. She was very helpful. She went above and beyond to answer all my questions.
Hi Stephanie, Thank you for your review. Kind regards, Team RMJ Strood
5/5
Darci was great amount of help and so polite. She ensured that i had a smooth experience with no complications.
Hi Channell, Thank you for your review. Kind regards, Team RMJ Strood
5/5
Madison is an excellent agent. She was friendly and welcoming and showed us around in a professional and informative manner. She made it a very pleasant experience. She is an asset to your company.
Hi Jacqueline, thank you for your review and kind words. We hope we can help you secure your new home. Kind regards, Reece and the team
5/5
Spoke to Freya loverly girl a credit to your firm
Hi Clare, thank you for your review. Kind regards, Team RMJ Strood
5/5
Very helpful and professional. Thank you so much Tia Coles.
Hi Iulian, Thank you for sharing your recent experience with us in your review. We truly appreciate your time and feedback. … More
5/5
I had a viewing with Amneet and I couldn’t have asked for anyone better. She was a great help throughout and I had a lovely experience with her.
Hi Rebecca, thank you for your review. Kind regards, Team RMJ Strood
5/5
Michelle from the sales progression team in the strood branch was absolutely brilliant. She was acting on behalf of the vendor in my chain, but was easily the most well informed amongst all parties in the chain - above our own estate agents! She was prompt, efficient and put pressure on where needed. We were grateful for her support and would absolutely recommend using them based on this particular experience. Thank you again Michelle for all of your support.
Hi Jamie, thank you for your review. We're very lucky to have Michelle working with us and I'm glad she gave you such brilliant service. Wishing you all the very best in the future. Kind regards, Reece and the team
5/5
Freya was extremely helpful, very good at giving us details about properties and been always on time.
Hi Alexandra, Thank you for your review. Kind regards, Team RMJ Strood
5/5
Amazing service, staff was really friendly and incredibly helpful, thank you Kitija!!
5/5
Nancy has helped me through a difficult transaction with another agent and solicitor, even though she had no stake in the deal, giving her time, guidance and help has really been immensely important to me. What a true professional, who genuinely puts the people at the centre of her world. A big thank you!! Highly recommend team.
Hi Mark, Thank you so much for your heartfelt review! We're thrilled to hear how Nancy's support made such a positive difference during a challenging transaction. She truly cares about helping people, and it means a lot to see her … More
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Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
Send Robinson Michael & Jackson Strood a message.