Robinson Michael & Jackson Strood reviews

★★★★★ 5/5

Google

Had a viewing with Tia. Amazing service, very friendly and lovely. Thank you Tia.

Paige · 27 May 2024

★★★★★ 5/5

Google

Had two house viewings with Yasmin today, super friendly and easy to talk to to! Very honest about the properties we viewed with her too!

Aamun · 3 October 2025

★★★★★ 5/5

Google

The whole team have been so helpful and knowledgeable and this has lead us to find and secure our home. I can’t thank them enough!

Marianne · 3 October 2025

★★★★★ 5/5

Google

Highly recommend! We got our keys in just under 2 months. They helped us all the way through this transaction. We are happy buyers🙂. Especially Nancy, Michelle and Tammy were very helpful. Well done Team.PositiveResponsiveness, Quality, Professionalism, Value

SONA · 22 July 2022

★★★★★ 5/5

Google

Wonderful Service from Start to Finish. Highly recommended

Nikky · 3 March 2026

★★★★★ 5/5

Google

Great Service at RMJ from Reece and the team. Good property knowledge and has assisted throughout with regular updates. Thanks

K · 19 January 2024

★★★★★ 5/5

Google

Had an amazing experience with this company! Couldn’t recommend enough to anyone. Callum was amazing! I was completely impressed with his professionalism!

Mia · 2 December 2023

★★★★★ 5/5

Google

Arranged a viewing through Tia Coles, was helpful through the process and very prompt at arranging one and getting back to me, great service.

Aaron · 8 October 2025

★★★★★ 5/5

Google

We’re very early on in our buying process but honestly can’t fault the service enough. The staff have been brilliant and we’re really grateful for their help.

Jessica · 9 June 2026

★★★★★ 5/5

Google

Really lovely and professional

Ola · 1 April 2026

★★★★★ 5/5

Google

Tayla Great help over the phone and very professional in helping pick out some potential properties to look at.

Camerun · 21 November 2025

★★★★★ 5/5

Google

Thank you so much to the MJS Team, particularly Tia, her level of professionalism and effort, going out of her way to get us the best possible outcome, honestly thank you for all your help!

Ley · 8 November 2024

★★★★★ 5/5

Google

Kitija is so friendly throughout the whole experience and very supportive!!

Juris · 2 September 2025

★★★★★ 5/5

Google

A very good experience being a 1st time buyer as the team especially Tammy as she always kept me in the loop on what was happening at each stage of the homebuying process. Highly recommend their service to anyone else considering using them.PositiveResponsiveness, Professionalism

M · 28 June 2021

★★★★★ 5/5

Google

The team at RMJ were fantastic. Everyone I dealt with was so professional and always willing to help. Jade and Charley maintained frequent communication to make sure I knew how things were progressing throughout the purchase process. So happy with the service I got and thank you so much to the team for all that you did!

Kudzai · 19 September 2025

★★★★★ 5/5

Google

Was a pleasure dealing with charley when looking to buy our first home, will go above and beyond, exceptional service. Thank you charley

Michaela · 8 October 2025

★★★★★ 5/5

Google

Big thanks to the team for getting us booked in for viewings on short notice and to Amneet for being a wonderful guide

Rana · 8 October 2025

★★★★★ 5/5

Google

Freya has been extremely helpful and pleasant!

Jeanne · 8 October 2025

★★★★★ 4/5

Google

I have recently listed my property with RMJ. It is a difficult decision choosing an agent with our most valuable asset but Tj (branch manager) and his team have been excellent (especially Nancy) Tj was honest,transparent and realistic. He didn't make promises just to get our business. He even gave me a valuation (without the full presentation) when he knew another agent would be be doing a presentation to get our business in the evening which really impressed us. He is always available and keeps us updated. Once listed we had 2 offers and several viewings in the first week. Although it's early days we definitely feel we made the right choice. Tj and his team are professional, enthusiastic and we would definately recommend them if you are looking for a reliable and professional agent.

Brian · 6 June 2020

★★★★★ 5/5

Google

Michelle and Tammy and the team were great to work with. As a first time buyer, buying during the COVID-19 pandemic, I was worried about completion. Robinson Michael & Jackson have been brilliant in handling hiccups very promptly. The welcome box was a nice touch. Would definitely recommend.

Zoheb · 6 June 2020

★★★★★ 4/5

Google

Thank you TJ for making the first process of selling our home so easy! You were friendly and helpful and made the whole experience stress free. The next stage was a little trying at times....nothing to do with you guys! Michelle came to the rescue and was truly wonderful! She never gave up the fight even though many obstacles laid in her way !! Can’t thank you guys enough for all your help and if you’re ever down our way drop in and take in the wonderful sea views!

Lorraine · 6 June 2020

★★★★★ 5/5

Google

Having had an extremely poor experience of another, well known estate agent locally, I have to say that moving to Robinson Michael Jackson in Strood was like night and day in terms of customer experience. From start to finish, the level of communication at every stage was excellent and the effort from the team to get the right viewers for my rural property was second to none. I have been absolutely delighted with the service from the RMJ Strood team and would highly recommend them to anyone looking to sell. Thank you once again to all the team and keep up the great work you're doing.

Jean · 6 June 2020

★★★★★ 5/5

Google

Unlike another large chain estate agency in North West Kent and Medway the staff at RM&J have been courteous, respectful and pleasant to look at houses with. They communicate well, listen to your needs, listen to your thoughts and NEVER pressure you - the seller is the client but unlike the other company they understand and appreciate that without the potential buyers the process would not happen, and the buyers are treated with as much respect. I would like to particularly thank Nancey, she has a lovely manner and has a very professional attitude to her work. I would also like to thank Sarah and Tammy, this efficient team are working on Sundays too, which helps you have a seamless service.

Deborah · 6 June 2020

★★★★★ 4/5

Google

If you are looking for an estate agent to sell your house, Robinson Michael and Jackson Strood Branch is the estate agent for you. We got an offer after less than 6 weeks on the market. During the initial part of the sale process we got good feedback from the team as how the viewings were progressing. Unfortunately the only disappointment was the second stage of the sale after we received an offer. This stage was dragged by the solicitors. I think a constructive feedback will be to offer better communication between the solicitors and the estate agent. This will be an important key aspect to improve. Since in different occasions we didn’t know in which stage of the sale we were and we were told one thing by the estate agent and another thing by the solicitor. In the end, we would like to say thank you to Michelle Wilkins for her help in pushing the final stage until the end. We would recommend this estate agent but if we would have had the choice again we wouldn’t use their solicitors.

Ivette · 6 June 2020