5/5
GoogleAmazing service from Jay and the team from start to finish. Nothing was ever too much hassle and was always willing to help no matter how small the issue! Thank you for making the process smooth sailing. Highly recommend to all
Trusted Agent profile · Strood, Kent
haart Strood reviews
★★★★★
1,045 reviews across 2 platforms
141 High Street, Strood, Kent, ME2 4TJ
Part of haart, see every office.
haart's office in Strood, Kent, at 141 High Street, is rated 4.8 out of 5 across 1,045 reviews on two platforms, including 1,001 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
Awards
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Strood office, from every platform, shown as written. First names only.
Google4/5
GoogleStaff are very friendly and professional. Would have liked to be kept updated more from the start and given more information as a lot had changed since my last move, I had to call for updates. Other than that great service. Thank youPositiveProfessionalism
Agent replied · 21 June 2024
Good afternoon Benita, thank you for taking the time to leave a review with us on the service you received with haart. We are glad you had a positive experience with us but sorry to hear that you would have liked more touchpoints along the way. We take all feedback on board for development and will look into this for you and our future customers. Our lettrak portal is designed to give you a tracking element to your application and you have 24 hour access to this, but there really is no substitute for a re-assuring voice on the other end of the phone. The whole team hopes you enjoy your new home and please don't hesitate to call us for anything you may need. Thanks again
5/5
GoogleFantastic service. I had issue with shower and as soon as I informed Karunveer took up the job with all seriousness. He had provided updates regularly and followed up end to end. Good job Karunveer. I expect your support going forward as well.
Agent replied
Good morning Jithin, thank you so much for submitting your feedback on your experience with Karunveer in the property management team here, we value your feedback and it's always great to hear we are doing a great job. As always please do not hesitate to reach out and ask should you need anything. We look forward to hearing from you again soon! Kind regards, haart residential lettings
5/5
GoogleWe had a really lovely experience with Harjas. She was super friendly and really helpful 😊 …
Agent replied · 21 June 2024
Good Morning Grace, Thank you for your kind words in regards to Harjas's work in the Medway Sales Team.
5/5
GoogleI had a great experience with Megan. She is very responsive and managed to get me a virtual viewing as I was super busy with work. Thank you again, Megan!
Agent replied · 28 October 2023
Good afternoon, thank you for your kind review of the service you received from Megan in the lettings team. We are pleased to have found you a new home. Thanks again, Kind regards Haart Lettings
5/5
GoogleMyself and my family want to say a thank you to haart lettings team Medway. Especially Megan, she is a diamond. Always on the end if the phone if you need anything. So helpful and understanding. 100% recommend
5/5
GoogleBuying my first home seems like such a daunting prospect at the moment, so having Rosie Wilks contact me and be so professional but warm, personable and helpful from the get-go, makes me feel like this could be a really positive experience moving forward.
Agent replied
Good morning, thank you so much for taking the time to leave your feedback on your experience with the team. We are very pleased to read your thoughts on the service you received and hope you won't hesitate to give us a call for anything you need in future. We look forward to hearing from you soon. Thanks again, Billie-Jane France - Residential Sales Manager
5/5
GoogleElle showed me round a property with such confidence and poise. I was surprised to hear that she is new; a testament that she is going far in the industry! Good luck in you’re career!!
Agent replied · 28 October 2023
Good morning Milly, thank you for your feedback and kind words on Ellecia here in the lettings team. She will be over the moon to have received such praise and will be happy to hear she has done a good job for you. Please do not hesitate to get in touch if you need anything from us in the future. Kind regards, haart residential lettings.
5/5
GoogleAlways had a wonderful interaction with their staff and estate agents. Although we didn’t buy through them, I would still like to acknowledge the good work that they are doing. Thumbs up for the great customer service 👍🏽 …
Agent replied
Good morning, thank you so much for taking the time to leave your feedback on your experience with the team. We are very pleased to read your thoughts on the service you received and hope you won't hesitate to give us a call for anything you need in future. We look forward to hearing from you soon. Thanks again, Billie-Jane France - Residential Sales Manager
5/5
GoogleBillie has been very professional and friendly
Agent replied
Dear Info Intrinsiccare Group, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst searching for your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Medway estate agents
5/5
GoogleHad a viewing with Ellecia, she was just amazing! So personable and polite! She answered all of our questions and called us promptly with any further information we asked for! Absolutely amazing!! Thank you so much
Agent replied
Good afternoon Sian, thank you for your kind review of the service you received from Ellecia in the lettings team here. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
5/5
GoogleRosie Wilkes assisted me with my viewings and follow up. She was extremely professional, friendly, timely and efficient. She also followed up when a house I had previously made an offer on came back on the market. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Dear Janice, to say Rosie was over the moon when reading your review would be an understatement so thank you for taking the time & for your very kind words. Kind Regards Stuart Reynolds | Area Partner
5/5
GoogleA great person and a great agent. She went out of her way to help answer questions.
Agent replied · 21 June 2024
Good morning Kinglsey, thank you so much for your kind words and feedback on the service you received from the lettings team here. Larissa will be over the moon to hear your thoughts on the service you received from here. Thanks again, haart residential lettings
5/5
GoogleMegan has gone above and beyond for my husband and I! Couldn’t have chosen a better estate agents to go to! Thank you.
Agent replied · 21 March 2024
Good morning Hannah, thank you so much for your kind words and feedback on the service you received from Megan in the lettings team. We are so happy we could help. Thanks again, haart residential lettings
5/5
GoogleElle showed me round a property with such confidence and poise. I was surprised to hear that she is new; a testament that she is going far in the industry! Good luck in you’re career!!
Agent replied
Good morning Milly, thank you for your feedback and kind words on Ellecia here in the lettings team. She will be over the moon to have received such praise and will be happy to hear she has done a good job for you. Please do not hesitate to get in touch if you need anything from us in the future. Kind regards, haart residential lettings.
5/5
GoogleRosie at haart Estate agents in medway has been amazing from our first phone call she has been happy to help and very informative, she is keeping me updated on new properties in the area and I couldn't of ask for a more helpful lady, highly recommend. Maria
Agent replied
Dear Peggy, your kinds words will mean the absolute world to Rosie so thank you for taking the time in sharing your recent experience. Kindest Regards Stuart Reynolds | Area Partner
5/5
GoogleDelt with haart's from a property maintenance side of things Stephanie D has always been very helpful when needed to be
Agent replied · 21 March 2024
Good morning, Thank you so much for your kind words and feedback on the service you received from Stephanie in the Property management team. Thank you again, haart residential lettings
5/5
GoogleMegan clegg was brilliant and very professional dealing with us. She made sure we received all the necessary information and details. Her help was greatly needed and highly appreciated. Couldn't have asked for anymore.Thank you.
Agent replied
Good morning Olayinka, thank you for your kind review of the service you received from Megan in the lettings team here. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
5/5
GoogleMegan from Haart was brilliant, answered all of our questions and was always available to help when we were going through our referencing to answer any of our questions with clarity and transparency. Thankyou Megan!
Agent replied
Good morning Lewis, thank you for your kind review of the service you received from Megan in the lettings team here. We are pleased to have found you a new home. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
5/5
GoogleVery good a responding to emails and calling back in regards to setting up viewings etc Also great communications in helping with our property search. Staff are very intensive and helpful, happy to answer any questions I had.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Good Morning, thank you so much for submitting your feedback on your experience with Keely and the lettings team here, we value your feedback and it's always great to hear we are doing a great job. As always please do not hesitate to reach out and ask should you need any assistance. We look forward to hearing from you! Kind regards, haart residential lettings
5/5
GoogleI have always spoken with Sophie either through email or phone call she has always been very professional and polite and leats gets back to me straight away, she also does her best to accommodate what I need. Thank you.PositiveResponsiveness, Professionalism
Agent replied · 21 June 2024
Good Morning, thank you so much for submitting your feedback on your experience with Sophie on the lettings team here, we value your feedback and it's always great to hear we are doing a great job for you. As always please do not hesitate to reach out and ask should you need any assistance. We look forward to hearing from you! Kind regards, haart residential lettings
5/5
GoogleI had my viewing with Megan, she was very polite and helpful which immediately gave me a good impression of the property. She gave her best understanding of what me and my partner are after and I would personally recommend viewings with Megan.
Agent replied
Good morning Chloe, thank you so much for taking the time to leave your feedback on your experience with Megan. We are very pleased to read your thoughts on the service you received. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings
5/5
GoogleRyan really put my mind at ease often my property had a leak he got a plumber out asap and was fixed really quickly
Agent replied · 30 December 2023
Good Evening, thank you so much for your review on the service you received from Ryan in the Property Management Team. He will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Property Management.
5/5
GoogleIt's my first time to rent property via agent. Haart team are very helpful. Megan helped me a lot to make thing done and get offer accepted step by step.
Agent replied · 28 October 2023
Good morning, thank you for your kind review of the service you received from Megan in the lettings team here. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
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Questions about haart Strood
Has haart won any awards?
Yes. In The Trusted Agent 2026 awards: haart, Strood won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.
