Trusted Agent profile · Strood, Kent

haart Strood reviews

★★★★★ Excellent

1,045 reviews across 2 platforms

141 High Street, Strood, Kent, ME2 4TJ

Part of haart, see every office.

haart's office in Strood, Kent, at 141 High Street, is rated 4.8 out of 5 across 1,045 reviews on two platforms, including 1,001 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

Google logo

4.8 / 5

1,001

Reviews on Google

This office

Facebook logo

4.4 / 5

44

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Strood office, from every platform, shown as written. First names only.

5/5

Google

Keely has made sure my move has been as stress free and quick as possible. In less than a week I have viewed and revived the keys to my home. Keely has always been there at the end of the phone answering any questions or worry I have. Thankyou very much for your service.

Darcey · 13 March 2022

Agent replied

Good morning, thank you so much for taking the time to leave your feedback on your experience with Keely. We are very pleased to read your thoughts on the service you received and we are glad we were able to help out. We hope that you will not hesitate to pick up the phone should you need anything. We look forward to hearing from you soon. Thanks again, haart residential lettings

5/5

Google

We are happy with the services of this property management agency. Sophie our property manager has very good communications skills and acts efficiently and quickly when there are issues with our maintenance. Their fees are reasonable for the service provided. We can 100% recommend them.

Alessio · 11 March 2023

Agent replied · 28 October 2023

Good morning Alessio, thank you so much for your kind review of the service you received from Sophie in the Property Management team. Kind regards, haart property management

5/5

Google

thank you so much meghan for finding me accomodation. the flat is nice and the road is so quiet ,just like living in country side in wales. you been very professional ,kind and helpful .will like to use this opportunity to say to your managers that meghan deserves recognition in your company because she is good.THANK YOU SO MUCH MEGHAN.

Star · 1 February 2021

Agent replied

Thank you for your kind feedback on using our services and on the team, we appreciate you taking the time to leave your comments. If you need anything further, please do not hesitate to contact us.

5/5

Google

Megan from the get go was very welcoming and inviting. Didn’t just acknowledge me but my son also which was a nice touch. She showed us around the place but also allowed me to have a thorough look by myself. She was very informative and professional. Great viewing experience!

Gabrielle · 14 October 2022

Agent replied

Good morning Gabrielle, thank you so much for your feedback on your experience with Megan in the lettings team here. Please do not hesitate to reach out to us if you need anything further! Kind regards Haart residential lettings

5/5

Google

Excellent service from haart, particularly with Jack Thompson who is an utmost professional, a wonderful gentleman and pleasant human being. He made every process so easy to deal with with pure class. My experience with Haart letting is a memorable one and i will highly recommend thier service.

Albert · 13 November 2022

Agent replied

Good morning Albert, Thank you so much for your kind review of the service you received from Jack in the lettings team here. We are so pleased to have been able to let your property for you. As always, please do not hesitate to get in touch if you should need us moving forwards. Kind regards haart residential lettings

5/5

Google

I had the pleasure of meeting Larissa, she was very friendly and polite. Made me and my family very comfortable as we were able to ask any questions.

Briana · 22 April 2024

Agent replied · 21 June 2024

Good afternoon Briana, thank you so much for your kind words and feedback on the service you received from Larissa in the lettings team. Thanks again, haart residential lettings

5/5

Google

I'm very happy with the service I received and especially happy with Fiona. She was very patient with me and available when I needed help.

Musline · 14 June 2024

Agent replied · 21 June 2024

Good Morning Musline, thank you so much for your kind words and feedback on the service you received from the lettings team here. Fiona will be over the moon to hear your thoughts on the service you received from her. Thanks again, haart residential lettings

5/5

Google

I'd would like to thank all at Haart for the wonderful work you done in selling my house. I found the team very supportive, friendly and knowledgeable and I particularly enjoyed the positive attitude everyone had. My special thanks goes to Jamie Townsend who was absolutely brilliant, wouldn't hesitate to recommend your services. Kind regards Alan

Alan · 7 October 2021

Agent replied

Dear Alan, Thank you so much for your lovely review. It was our absolute pleasure to have helped you with the sale of Ajax Road and we wish you the very best for the future. Should you ever require assistance again, we would be honoured to help. Kind Regards Stuart Reynolds | Area Partner

5/5

Google

We met with Fiona who showed us the property. She was knowledgeable about the building and the surrounding areas and was able to answer all our questions.

Nicola · 22 April 2024

Agent replied · 21 June 2024

Good Morning Nicola, thank you so much for your kind words and feedback on the service you received from the lettings team here. Fiona will be over the moon to hear your thoughts on the service you received from here. Thanks again, haart residential lettings

5/5

Google

Larissa from medway branch was really helpful with the viewing and friendly would recommend the service

Aaron · 17 October 2024

Agent replied · 24 October 2024

Good Morning Aaron, Thank you for your feedback on Larissa in our lettings team here at Medway

5/5

Google

Megan is doing her best to find the right property

Dilshod · 1 February 2021

Agent replied

Thank you for your kind feedback on using our services and on the team, we appreciate you taking the time to leave your comments. If you need anything further, please do not hesitate to contact us.

5/5

Google

Larissa provided a great experience on my two viewings. She was friendly, knowledgeable and helpful. I would highly recommend her expertise.

Esma · 27 July 2024

Agent replied · 26 August 2024

Good Afternoon Esme, thank you for the excellent feedback you received from Larissa in our lettings team. I'm glad she wasn't able to help on your viewings and she will be happy to hear

5/5

Google

I had a viewing with larissa and was very helpful ,friendly and well communicated

Rukayat · 11 November 2024

Agent replied · 10 January 2025

Good morning Rukayat, thank you for your feedback on Larissa here in our lettings team. Its so great to hear she was able to help in your viewing

5/5

Google

We are an electrical contractor company that have been working with Haart for a while. Stephanie gets back to us very quickly and a pleasure to deal with :)

Stacey · 20 February 2024

Agent replied · 21 March 2024

Good morning Stacey, Thank you so much for your kind words and feedback on the service you received from Stephanie in the Property management team. Thank you again, haart residential lettings

5/5

Google

Very happy with the viewing given today by Larissa 😊 was able to answer my questions when needed …

Paula · 19 August 2024

Agent replied · 26 August 2024

Good Morning Paula, thank you for your feedback on Larissa in our lettings team here in Medway. She will be very please to hear!

5/5

Google

HAART Medway have been so helpful in my search for accommodation as I make a big step in my career. Megan Clegg their assistant branch manager had been understanding from the offset, and kept me up to date each step of the way.

Dr · 11 February 2023

Agent replied

Good afternoon Vanessa, thank you for your kind review of the service you received from Megan in the lettings team here. Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team

5/5

Google

Fantastic experience with Harjas last Friday. Extremely polite, helpful, and knowledgeable. The house was beautiful, although not the right size for us. Thank you for the time spent with us. Highly recommend their services!

Aneta · 21 October 2023

Agent replied · 28 October 2023

Good morning Aneta, thank you so much for your review on the service you received from Harjas in the Sales team here. They will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Sales team.

5/5

Google

I have had my property on st Alban's close Gillingham let within a few days of getting in touch with Megan Megan Clegg of Medway (lettings) haart . she was very professional and always kept me in the loop about the process. Very easy going . Very good to deal with.

Olugbenga · 13 March 2022

Agent replied

Good morning, thank you so much for taking the time to leave your feedback on your experience with Megan. We are very pleased to read your thoughts on the service you received from the team and hope you won't hesitate to give us a call for anything you need in future. We look forward to hearing from you soon. Thanks again, haart residential lettings

5/5

Google

I liked their way of communication, always on the ball , any member of the letting team knew what I was talking about when I called and gave a satisfactory explanation. Their online documents and forms very easy to find and complete. Very friendly and helpful. Thank you so much .

Judith · 13 March 2022

Agent replied

Good Morning Judith, thank you so much for submitting your feedback on your experience with Keely and the team. Your feedback is so valuable to both ourselves and others looking for a reliable agents. As always please do not hesitate to reach out and ask should you need any assitance. We look forward to hearing from you! Kind regards, haart residential lettings

4/5

Google

Fiona the agent who attended to me was polite and friendly and quite supportive as well.

Mojisola · 3 October 2024

Agent replied · 24 October 2024

Good Morning Mojisola, Thank you for your feedback on Fiona here in our lettings team at Medway. She will be glad to hear the feedback

5/5

Google

A very professional, listening and supportive letting team that has worked closely with me to resolved critical tenant related issues inherited from a previous letting management company. Ready to go the extra mile for a landlord and the tenant when necessary, based on my experience.

Bonnie · 13 November 2022

Agent replied

Good morning Bonnie, thank you so for your kind review of the service you received the lettings team here. We are very glad to hear you have been happy with the service provided since bringing your property over to the haart lettings in Medway. Kind regards Haart Lettings Team

5/5

Google

Fantastic dealing with the Megan. Wonderful attitude and a good sense of responsibility. It's a great pleasure transacting business with Megan. She is a very good ambassador of the company HAART. Dr. Ayodele ONI PhD.

Ayodele · 29 August 2023

Agent replied · 28 October 2023

Good morning Ayodele, thank you for your kind review of the service you received from Megan in the lettings team here. We are pleased to have been able to help with your rental property. Thanks again, Kind regards Haart Lettings Team

1/5

Google

Re letting your property via Haart- it is extremely frustrating to deal with them as they never answer the phone or return any calls or emails.

Tania · 18 March 2024

Agent replied · 21 March 2024

Good afternoon Tania, i apologise that you have felt that our communication has fallen short here. Please can you email the lettings team on medway.lettings@haart.co.uk if ever you cannot get through on the phone lines. I hope to rectify any issue and look forward to establishing a better line of communication with you asap in order to improve the service you are receiving. Thanks again, haart residential lettings

5/5

Google

Always a brilliant service from Jack. Really pleased with the running of our rental property. Have been impressed with Haart Strood lettings from the moment we signed up for them to manage our property!PositiveResponsiveness, Quality, Professionalism, Value

Francesca · 22 June 2023

Agent replied · 21 June 2024

Good morning Francesca, thank you so much for taking the time to leave your feedback on your experience with Keely and the Medway team. We are very pleased to read your thoughts on the service you received from the team and hope you won't hesitate to give us a call for anything you need in future. We look forward to hearing from you soon. Thanks again, haart residential lettings

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Questions about haart Strood

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Strood won Platinum; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

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