Every review we hold for the Strood office, from every platform, shown as written. First names only.
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5/5
GoogleWe viewed a property today and were shown around by the lovely and friendly Larrisa. She was welcoming, knowledgeable about the property, and happy to answer all of our questions. She made the viewing feel relaxed and informative, and we really appreciated her helpful approach. Thank you for a positive experience.
Megan Β· 22 June 2026
Agent replied Β· 22 August 2026
Hello Megan, thank you for your 5 star feedback on Larissa here in our lettings team at Medway. Its great to hear she was friendly on your viewing
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5/5
GoogleWe were met, promptly, by Larissa who was well presented, polite and had a good knowledge of both property and locale.
She afforded us a view of the accommodation and was able to answer all questions offered. The viewing was unrushed and afforded a good sense of the potential of the property. Larissa was charming and efficient and a credit to the company
Charles Β· 17 October 2024
Agent replied Β· 24 October 2024
Good Morning Charles, thank you for your feedback on Larissa in our lettings team here at Medway. Very happy to hear she is able to help you secure your next property quickly
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5/5
GoogleI would just like to say thank you to Larissa for taking the time and to arrange the viewing for me today. She was very polite and helpful. As it wasnβt suitable for me. Larissa has arranged another viewing. And said she will keep me informed with any other properties.
I am looking forward to the next viewing. It was nice meeting you today.
Thank you. π
Paula Β· 12 August 2024
Agent replied Β· 26 August 2024
Good Afternoon, thank you for your great feedback on the service you received from Larissa in our lettings team.
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5/5
GoogleI had a viewing yesterday with Larissa. It went well. Larissa was really helpful answering any of my questions and, was quick to take pictures of anything we thought was important to note. Iβve had never had an issue with any of the agents at Haart, they have all made it so much easier for me in such a hard time.
Lara Β· 3 November 2024
Agent replied Β· 24 October 2024
Good Afternoon Lara, thank you for your feedback on Fiona in our lettings team here in Medway. She will be very please to hear!
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5/5
GoogleWe have had such a good experience with Haart at the start of our property search. Harjas was very helpful when booking the viewing and answered the questions that I had. Scott was very professional during the viewing and also followed up with us after the viewing. We look forward to working with you again soon and hopefully we find our family home!
Amy and James Hackworth
Amy Β· 27 July 2024
Agent replied Β· 26 August 2024
Good afternoon Amy, Thank you for the kind words regarding Harjas and Scott. All the best. Medway sales Team.
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5/5
GoogleHoney was lovely, welcoming and explained everything we needed to know. 10/10 experience with her.
Aleshia Β· 13 March 2026
Agent replied Β· 13 April 2026
Good morning Aleshia, Thank you for your 5 star feedback on Honey here in our lettings team. It's great to hear she was welcoming for you on the viewing.
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5/5
GoogleWe cant say a bad word about Phillip and his team at haart Phillip went above and beyond to secure us and help us and get us into our forever home as quick as possible, he was always available and happy to help in anyway he could and took alot of the stress out of the process
Tina Β· 27 December 2024
Agent replied Β· 10 January 2025
Thank you so much for your kind words and feedback on the service you received from Phillip Horley and the sale team. Phillip will be really happy to hear your thoughts on the service you received from him. Thanks again, Medway Sales.
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5/5
GoogleHoney was professional and nice. She was very patient and friendly.
Oluwaseun Β· 13 April 2026
Agent replied Β· 22 August 2026
Good morning Olu, Thank you for your 5 star review on Honey here in our Lettings team in Medway. It's great to hear she was patient and friendly on the viewing for you.
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5/5
GoogleJust want to share our sincere gratitude and thanks to the incredible service received from Megan Clegg. Megan has been extremely responsive, helpful, professional and an absolute pleasure to work with. She has provided expert advice and has gone beyond to assist us in what is a stressful situation of a family relocation. Megan has at all times made us feel looked after and we cannot thank her enough. Thank you from Rudi and Tasmyn
Tasmyn Β· 20 February 2024
Agent replied Β· 21 March 2024
Good morning Rudi and Tasmyn, thank you so much for your kind words and feedback on the service you received from Megan in the lettings team. We are so please to have been able to find you a new home. Thanks again, haart residential lettings
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5/5
GoogleWe are whole heartedly thankful to Megan for providing us with a brilliant service from start to end in helping us find a suitable property. She was there to respond to any enquiries we had, very professional and always helpful where nothing seemed too much of a trouble.
Finding a house was almost a nightmare but with the help and guidance from Megan it all seemed possible and she managed almost everything and made the process very simple and eazy for us.
Thank you Megan and you are doing an excellent job. We would highly recommend Haart lettings and the amazing service given by Megan to all whom we know. Regards, Michelle & Suneth.
Michelle Β· 25 October 2023
Agent replied Β· 30 December 2023
Good afternoon Michelle, thank you for your kind review of the service you received from Megan in the lettings team. We are pleased to have found you a new home and Megan will be really happy to hear your kind words. Thanks again, Kind regards Haart Lettings
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5/5
GoogleI have had Olivia Barguss as my moving manager from Haart throughout the duration of my property purchase. She has been extremely helpful, and was always at the end of the phone if I had any questions. She has been extremely prompt when replying to emails, even going to the extent of assuring me that whilst she was on annual leave, she would still be checking her emails to ensure my purchase went as smoothly as possible. I would absolutely recommend Haart Estate Agents to anyone going through this process, especially Olivia.
Brooke Β· 28 September 2023
Agent replied Β· 28 October 2023
Good morning Brooke, thank you so much for your review on the service you received from Olivia in the Sales team here. They will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Sales team.
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5/5
GoogleI've been dealing with Haart Medway branch with the purchase of our new home in Peters Village.
Phil has been our agent and his service has been excellent.
He communicates clearly and honestly with regular updates on the development and stages of our application progress.
We know that as soon as he finds out news it is be shared with us straight away and any queries have been acknowledged and answered promptly.
Thanks Phil and Haart, we are looking forward to finalising our sale with you!
Meranda Β· 28 September 2023
Agent replied Β· 28 October 2023
Good morning Meranda , Thank you so much for your review on the service you received from Phil in the Sales team here. They will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Sales team.
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5/5
GoogleCouldnβt be happier with the service provided by Phil at Haart. He is extremely personable and professional and has gone the extra mile to keep us updated all the way through the process of buying our first home. He is honest and upfront and always happy to answer any queries. He even came himself to our first viewing of the property which is not usually part of his job! This just goes to show how dedicated he is to his clients.
I would highly recommend the team at Haart, particularly Phil, to anybody looking to buy or sell their home. He has made the whole process much less stressful than Iβm sure it usually is!
Thanks so much Phil, you are truly amazing and a credit to Haart!
Lauren Β· 28 September 2023
Agent replied Β· 28 October 2023
Good morning Lauren , Thank you so much for your review on the service you received from Phil in the Sales team here. They will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Sales team.
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5/5
GoogleWe have been extremely happy so far with the guidance and help from Phil during the purchase of our house.
He is a very professional, clear communicator making it easy to understand each step as first-time buyers.
A daunting experience has become an easy one due to Phil's clarity and regular updates. He's always been just an email or phone call away for any questions that weβve had or a little bit of guidance and advice.
Thank you very much for the service youβve provided so far, Phil. We would recommend Phil & haart Medway to anyone looking to sell, purchase or rent a property in the area.
Simon Β· 28 September 2023
Agent replied Β· 28 October 2023
Good morning Simon, thank you so much for your review on the service you received from Phil in the Sales team here. They will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Sales team.
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5/5
GoogleI had a fantastic experience with Haart Letting Company Medway. The team was professional, efficient, and incredibly helpful throughout the entire process. A special thank you to Fiona and Larissa, who went above and beyond to make everything seamless. Their communication was prompt, they answered all my questions with patience, and their expertise truly stood out.
Anslem Β· 11 December 2024
Agent replied Β· 25 December 2024
Good Morning Anslem, thank you for your 5 star feedback on Larissa and Fiona here in our lettings team. its great to hear they was able to help you secure your new property and answer any questions along the way
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5/5
GoogleHaving heard all details from my wife, details of how viewing was booked, how the viewing went, how holding deposit was paid, to how our choice apartment is becoming a reality for us to move in, I just lack words to express how exactly I feel.
Thank you so much Megan.
None of these would have been possible without you.
Thanks a lot for easing a lot of stress for my wife.
Thank you for your goodness and kind expressions.
My wife has a lot to say about you.
Thank you Megan.
Thank you Haart Lettings and Estate Agents.
Megan is the bombπ
Unik Β· 29 August 2023
Agent replied Β· 28 October 2023
Good afternoon, thank you for your kind review of the service you received from Megan in the lettings team here. We are pleased that you are happy with our services. Thanks again, Kind regards Haart Lettings Team
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5/5
GoogleOliva @Haart has been fantastic. She always replies to my emails sometimes within a few minutes, she reassured me when I was feeling worried, sheβs helped me get all the answers Iβve needed and has been totally approachable the entire journey. I have loved my experience buying my first house and would 100% recommend Haart to friends and family. Thank you Oliva for making this life changing experience so enjoyable and stress free. I canβt thank you enough
Natasha Β· 28 September 2023
Agent replied Β· 28 October 2023
Good morning Natasha, thank you so much for your review on the service you received from Olivia in the Sales team here. They will be very pleased to hear how happy you are with the service they provided. Thanks again. haart Sales team.
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5/5
GoogleHoney was very helpful and informative.
Vinith Β· 22 April 2026
Agent replied Β· 22 August 2026
Good morning Vinith, thank you for your 5 star feedback on Honey here in our lettings team
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5/5
GoogleFiona Spahiu has been amazing from the beginning, Iβve had a few problems with finding somewhere suitable to rent and was quite apprehensive but Fiona has been kind and professional and has helped with the many questions I have had. She is a real credit to your team and I would absolutely recommend Haart to my friends and family
Lisa Β· 24 September 2024
Agent replied Β· 24 October 2024
Good Morning, Thank you for your feedback on Fiona in haart Medway lettings. So glad to hear she was able to help you find your next property!
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5/5
GoogleOlivia was absolutely fantastic from start to finish (especially completion day!). Our experience was a stress free one, each time we had an obstacle, she was only a phone call away and nothing was ever too much trouble. Even when there wasnβt an update, she still kept in contact - approachable and always helpful!
The welcome gift and the card at the end was an unexpected, welcome surprise and an example of how such a small thought can go a long way.
Thank you again Olivia!
Andrew Β· 30 June 2023
Agent replied Β· 28 October 2023
Good morning Andrew, thank you so much for your review on the service you received from Olivia in the Sales team here. She will be very pleased to know she has provided a great service. Thanks again. haart Sales team
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5/5
GoogleViewing I had with Larissa@Haart went well. She arrived on time and answered all the questions I had about the property. She was polite, courteous and very helpful - I recommend Haart to anyone looking to move houses.
Habideen Β· 1 August 2026
Agent replied Β· 22 August 2026
Good Morning Habideen, thank you for your 5 star feedback on Larissa here in our Medway team. Great to hear she was polite of your viewing
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5/5
GoogleHoney was so great and her communication was excellent
Mimiee Β· 13 March 2026
Agent replied Β· 13 April 2026
Good morning Mimi, Thank you for your 5 star feedback on Honey here in our lettings team in Medway. It' s great to hear she was helpful on the viewing.
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5/5
GoogleI have found Megan and the rest of the team to be very supportive and helpful. They have always been willing to help me out, whether it's answering questions, providing advice, or reaching out with the latest listing. Customer service is excellent.
While I am yet to find an apartment and my experience with many other agencies have not been positive, Megan and her team listen well and communicate effectively. In my position as a prospective tenant under pressure to rent soon, this means a lot to me.
I am happy to refer friends and family to this agency.
Olusola Β· 31 May 2023
Agent replied Β· 28 October 2023
Good afternoon Olusola, thank you for your kind review of the service you received from Megan and the rest of the lettings team here. We pride ourselves in keeping our customers happy, and we hope to find you a new home soon! Please do not hesitate to reach out if you need further help. Thanks again, Kind regards Haart Lettings Team
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4/5
GoogleLarissa was well informed about the property and answered all our questions.
Emmanuel Β· 13 February 2026
Agent replied Β· 13 April 2026
Good afternoon Emmanuel, thank you for your 5 star feedback on Larissa here in our lettings team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.