Every review we hold for the Stretford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have just bought a house through Trading Places and Sara and the team were lovely. Giving us advice when we kept losing out on houses! Communication was brilliant and when they show you around a house they actually interact with you, some estate agents are rude and complacent. Would have no problem whatsoever recommending them to a friend.
Kate · 27 September 2019
Agent replied
Thanks Kate for taking the time to provide this review. Sara and the team wish you all the best in your new home!!
★★★★★ 5/5
GoogleSadly had to sell our Family Home due to bereavement. Trading Places are a very efficient, caring and experienced business and exceeded all our expectations. Many thanks to Rachel and the rest of The Team. We wouldn’t use any other Agent.
Christine · 13 November 2022
Agent replied
It is sad when people come to us to sell their family homes. I am glad though my staff had empathy with you and made a difficult situation go smoothly. Thanks for the lovely review it is much appreciated and will give many others the confidence to choose Trading Places to sell their homes.
★★★★★ 5/5
GoogleAbsolutely fabulous estate agents! Polite, efficient and professional at all times. Callum and Rachael went above and beyond to navigate any curve balls to ensure a satisfactory completion on my property! Highly recommend Trading Places Stretford to anyone thinking of moving. Thanks again guys!!
Paula · 16 June 2022
Agent replied
Hi Paula, thanks for the review. We are really pleased to have helped you move and would like to wish you all the best with your new home from all of the team here at Trading Places Stretford.
★★★★★ 5/5
FacebookI cannot recommend Trading Places highly enough. I recommend them to all my friends in the area. Our experience was brilliant from start to finish. We requested a valuation and Steve himself came round almost as soon as I'd sent the email. He gave us a valuation and was extremely lovely and personal. It made the thought of selling our beloved family home much less of a wrench and he helped us get excited for the future. Danielle came to take photos soon after and did an amazing job, the house looked fantastic. I've kept the pictures as a keepsake of our special first family home. The team arranged an open house and we got so much interest and offers that it was sold in a weekend! They took the stress and worry out of it for us and it was nothing but exciting! Buying was almost just as easy. We looked for a while, had viewings at a few with the super lovely, friendly, smiley Sara. She was great and understood exactly what we wanted, made us feel completely comfortable, made a fuss of our little boy and helped us so much. She was there to offer advice when we needed it and eventually helped us find the home we loved. The team again offered us advice on what to offer and we were so lucky to get the house we loved, again with no stress or complications. The Trading Places team are just amazing, they are so experienced and great at what they do. I wouldn't use anyone else! Thank you Steve and Co for making one of the most stressful things you can do be pretty stress-free! You're all wonderful!!
Jane · 30 September 2021
★★★★★ 5/5
GoogleExtremely good service- The staff are always welcoming and friendly, Danielle was dealing with the sale of my property and she always kept me up to date with any progress & she was very respectful towards my home when accompanying viewings. Wouldn't think twice about using anyone other than Trading Places to sell my property in the future.
Kealeigh · 30 July 2017
Agent replied
Thanks Kealeigh. you were a pleasure too. We wish you the very best of luck in the next chapter of your life!
★★★★★ 5/5
GoogleWarm, friendly and professional. Sara and Callum were brilliant, in what was a difficult 5-house chain. I can’t recommend Trading Places highly enough! Local agents that know the area like the back of their hand.
Danny · 20 February 2023
Agent replied
Danny, thanks for the review. All the staff here are trained in every aspect of the job from local knowledge to actually taking qualifications in Estate agency to make sure they under stand every aspect of the buying and selling process. Best of luck with your new home and thanks again from all of the team at Trading Places Stretford.
★★★★★ 5/5
GoogleProperty went on market quickly and had many viewings the first weekend and so sold quickly. I found all the staff friendly and helpful. I was very pleased with the service I had.
When I originaly bought my property I was impressed and they brought the same high high standards to the sale.
Murdo · 30 July 2019
Agent replied
Murdo it was a pleasure to help you with your sale and may we wish you all the best in the future. Thanks for the review.
★★★★★ 1/5
Google6 coniston road , anyone needs to move here l m just advising you to not !! You will live the most horrible nightmare in your life , in reality the landlord of this house is trying to collect some deposit of the tenants , and this agency are going into its game, by making you believe that the tenancy agreement can be renewed but in reality they send you a notice 21 to leave the property for sale which is not true ! And after they try to keep your deposit to renew some old hided damage which lucky we took a pictures of it before we moved in !
So kindly any tenant l m advising you to totally avoid this agency specially the famous manager Danielle, because of her my life has been totally ruined and made me in extreme deep depression with her behaviour and treat!
And if you Danielle are seen my feedback here please reply to me by what you always reply to me with, and you showed me that you are doing your Job !
I dont know that degrading your tenants who are paying you on time and looking very well after the home of your clients, they deserve this kind of behaviour from you !
Any one wanted to sell his home or rented you can go ahead because l think they are awarded of manipulating and lying to the customer to make the deal success !
Wafaa · 27 February 2023
Agent replied
I find your google review concerning, you have taken it upon yourself to abuse my staff, the landlord and his family in writing today in a threatening manner which is unacceptable at any level. You have been reported to Google, removed from social media and if the abuse continues via email you will be reported to the police as this is UNACCEPTABLE.
My member of staff has acted in accordance with landlords instructions and within the law. Your deposit dispute has been forwarded to adjudication as per tenancy laws. As a company we do not get involved in the disputes they are handled independently. This has been explained to you and your behaviour throughout our dealings with you has been below par, threatening and aggressive. No doubt you will continue with this behaviour as it has been the same from the day we were instructed to take over the management of this property as the relationship with you and your landlord had broken down to the point he came to an agent to try and restore some professionalism.
Please now stop abusing my staff and trying to discredit my company.
★★★★★ 5/5
GoogleIn what was a very tight turnaround with the stamp duty deadline, Steve and his team went over and above to ensure that our sale was completed on time. Thank you to Steve, Danielle and Callum for their hard work and help.
Stuart · 17 October 2021
Agent replied
Hi Stuart. It was a bit tense towards the end arranging removals but we got there. Really glad we could help you move. All the best in the future.
★★★★★ 1/5
GoogleTrading places are a disgrace they will not sort our damp/black mold issue out at the flat we rent of them 5mins walk down the road from them we have had damp for over 2 years now,yes there was an agency befor incharge called property genius who also did not fix the problem they then changed to trading placese who are just as bad nothing has been done to sort it we have a 1 year old baby sleeping in a room with damp and black mold they are putting my babys health at risk by failing at there job and trying to be cheep arses this includes the landlord that trading places are working on behalf of
Daniel · 13 December 2022
Agent replied
Daniel, have you got rid of the fish tank that has no lid and is the main contributing factor to your damp issue? You have been advised to do this by the health and safety people at Trafford Borough Council on 3 occasions but have refused to remove it from your property. You have also been advised to open your windows and ventilate your property and use your heating to sort the problems. We have moved a radiator for you to allow for better heat retention and are working with a retrofit company to improve the whole buildings energy rating. As you are aware we took over this from another agent and have worked closely with Trafford and the landlord to help resolve issues there. We are doing are best with a building that is over 100 hundred years old and can only work as fast as contractors can accommodate the work in their schedules. This review is neither accurate or fair so please remove it.
★★★★★ 5/5
GoogleFrom viewings to completion they were absolutely brilliant. They had a great selection of properties for us to view and we absolutely love our house now that we are all done and moved in. Special thanks goes especially to Rachel who was so patient, responsive and reassuring while we were having a nightmare with our solicitors. I will definitely be recommending them to anyone I know who is looking at buying or selling in the area. As a first time buyer we couldn't have asked for more, very happy.
Jennie · 13 December 2022
Agent replied
Hi Jennie, it was a pleasure helping you move into your first property. Thanks for the lovely review and we hope you settle in quickly.
★★★★★ 5/5
FacebookI highly recommend Trading Places. The service I received from Danielle and her team was excellent. I live 6,000 miles away so it wasn't as if I could stop at the office, but they kept me informed all along the way and the sale went through very smoothly.
Gerard · 16 January 2019
Agent replied
I have been asked to also post these comments on behalf of a client:
★★★★★ 5/5
GoogleWe had a great experience buying a house with Trading Places, especially in such a hectic market. Rachel worked really hard to allow our sale to complete on time. Thanks Rachel.
Jess · 15 August 2022
Agent replied
Thank you for your kind words. Wishing you well in your new home.
★★★★★ 5/5
GoogleI contacted Trading Places recently after being recommended. This is my first time using an Estate Agent and I have been impressed by their thorough approach, commitment and appraisal of my property. Callum Maher at the Stretford, Manchester branch who visited me after my initial enquiry was very professional, courteous and, explained everything I needed to know down to the smallest detail. He has communicated via telephone and emails to keep me updated. I have no hesitation in recommending Trading Places.
DIana · 17 May 2022
Agent replied
Hello Diana thanks for the review. We are always here to help people buy and sell as quickly as possible.
★★★★★ 1/5
GoogleThe worst estate agent ever, big cheaters, their houses just for parties, when you contacted them about these parties they don’t care, they care just about money nothing else, at the beginning they taking 115 just to keep the flat for you, then they ask you to pay £600 deposit, they eating £100 you don’t know where it disappeared, then they give £500 for organisation to protect your deposit, but they will never ask to back it because you must give their nighty club one month notice and even if your contract finished, disgusting people.
Othman · 17 April 2022
Agent replied · 29 July 2023
this review has been reported and removed in the past for it being untrue. yet you keep putting it back on id different names.
★★★★★ 5/5
GoogleFirst time buyer and my experience with Trading Places was great from first viewing through to completion. I viewed several properties with Sara and she was always nice, knowledgeable and gave good advice. Everyone I spoke to was friendly and helpful. Calls and emails were responded to promptly. My solicitor was very slow, but Trading Places were good at updating me when they knew certain information had been sent, which helped me when chasing my solicitor. I am very happy in my new home, but if I were to move again I would use Trading Places.
Adele · 17 April 2022
Agent replied
Hi Adele the team here at Trading Places Stretford loved helping you buy your new home. All the best there and thanks for the lovely review.
★★★★★ 5/5
FacebookVery friendly and efficient staff - sold my house for a very good price within just 5 days. They were on hand to help with any questions and also followed up with my buyer directly on my behalf when things seemed to have slowed down via the conveyancers / solicitors. Special thanks to Sara and Rachel - would recommend!
Natasha · 14 October 2022
★★★★★ 5/5
GoogleGreat company to deal with. Especially Danielle and Louise - very helpful!
Joe · 22 December 2023
Agent replied · 21 March 2024
Thanks Joe for the lovely review.
★★★★★ 5/5
GoogleThanks a lot to Trading Places team, especially Rachel Cummings for sorting out everything in 8 weeks! We're lucky to get you as our estate agent.
Mohammad · 14 September 2022
Agent replied
Amazing very quick completion here. we hope you settle in quickly from all of the team here at Trading Places Stretford.
★★★★★ 5/5
GoogleLovely set of people, guided us smoothy through buying our first home. Thank you to Rachel and Sara for being legends.
Edd and Lily.
Edd · 14 October 2022
Agent replied
Welcome to Stretford and your new home Sara and Rachel loved helping you buy your first home. All the very best from us all at Trading Places Stretford.
★★★★★ 5/5
GoogleI am a first time buyer, and thanks to the team at Trading Places I am now living in a fantastic 3 bedroom property in a decent area of Manchester. At first I was unsure of how to talk about properties, but everyone I spoke with was patient and happy to explain everything clearly. If they ever missed my call, they would call back as soon as they could, and they replied to my emails swiftly, so that we could keep everything moving. I have now been here for 4 months and I am really happy here. Thank you for everything. Highly recommended, professional and personable. An excellent service.PositiveResponsiveness, Quality, Professionalism, Value
Fiona · 20 June 2021
Agent replied · 19 June 2024
That's great news Fiona and thanks for taking the time to post the lovely review
★★★★★ 5/5
GoogleWe knew immediately that Trading Places were the agent for us. Their knowledge of the local market is second to none. Add to this the fact that they matched a house to us that we would never have considered but knew immediately on our first viewing that it was to be our forever home. Chloe, our agent was fabulous. She'd got great rapport with us and the seller. She communicated with us throughout and reassured us at every stage. And the icing on the cake was the sale of our home, above market rate, sold on day one of viewings. We wouldn't use anyone else if we were to sell again (but we won't be for a long while yet!). Thanks Trading Places.PositiveResponsiveness, Quality, Professionalism, Value
Jo · 20 June 2021
Agent replied · 19 June 2024
Hi Jo, thanks for the great review. It is lovely when a client gets to use all our services from selling your house to buying your new one. I have a unique system as the sales team concentrate on matching clients to properties and this proved a worthy service as we found you a house you may not have initially looked at and could have missed out on if Sara had not acted quickly. Then the sales progression is handled by one point of contact and I believe this makes the process smooth and reliable. Thanks so much for trusting the sale of your home with Trading Places all the very best in your new home, from all of the team here at Trading Places Stretford.
★★★★★ 5/5
FacebookI recently sold my property in Chorlton with Trading Places. They are a great team and very professional. I dealt with Rob who was amazing, nothing was a problem! I would highly recommend using them, they are definitely the best!
Gail · 12 February 2017
Agent replied
We are happy to help. Good luck for the future.
★★★★★ 5/5
GoogleWe recently used Trading Places for the purchase of our first home and were lucky enough to deal with Lauryn for the business end of the purchase and she was a delight to deal with. She was incredibly helpful and we really felt as though she was on our side and was just as invested in making the purchase complete as we were! Thanks again.
Tom · 20 February 2023
Agent replied
Hi Tom, I feel it is so important to have a sales progression team who are office based and on hand to be there when buyers and sellers need them. So many agents don't have this service and don't put the sales chasing as an important part of the process. I feel it is very important as buyers and sellers need advice and guidance along the way. From all of us at Trading Places Stretford we hope you settle in quickly and enjoy the new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.