Trusted Agent profile

Jacksons Estate Agents Streatham reviews

★★★★★ Excellent

406 reviews across 1 platform

1-3 De Montfort Parade, Streatham High Road, SW16 1BU

Jacksons Estate Agents's Streatham High Road office at 1-3 De Montfort Parade is rated 4.9 out of 5 across 406 reviews on 1 platform, including 406 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.

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4.9 / 5

406

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Jacksons Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Streatham High Road office, from every platform, shown as written. First names only.

5/5

Google

We recently used Alex Heard from Jacksons to sell our 3 bed flat in Streatham. Before going with Jacksons we received valuations from 2 other agents which were 50k and 75k less than the Jacksons valuation, however Jacksons assured us that with their large database of buyers they would be able to achieve the sale at the higher valuation. They were absolutely right and we received an offer at asking price before the property had even made it onto rightmove. They were excellent throughout the selling process. We have a young child and they were very considerate and flexible with viewings. The entire team worked hard to get as many people to view the property as possible. Once we had accepted an offer Alex was particularly helpful when it came to negotiations about a lease issue. We would strongly recommend.

Alex · 26 August 2022

Agent replied · 25 August 2024

Dear Alex, It’s great to hear that you have had a brilliant experience with our Streatham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Reviews are always difficult to share to the world excatly the type of service you received from a company, the service I received from these guys especially Matilda who was exceptional throughout. If you need an agent to work for you then I highly recommended this company.

Shane · 26 October 2024

Agent replied · 9 November 2024

Dear Shane, We really appreciate you taking the time to leave such lovely comments about Matilda. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Katie

5/5

Google

Really pleasantly surprised by Jackson's - especially Sharon. She's always available to help and sort things out - when we were in holiday she sent so many videos of the property for us and has gone the extra mile with asking the landlord questions for us. Would definitely recommend!!

Laura · 22 September 2024

Agent replied · 22 October 2024

Dear Laura, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Katie

5/5

Google

Jaydon was a delight to work with! He was so polite, respectful, and professional throughout the process. Even though we didn’t end up finding a property to rent, I would still highly recommend Jaydon from Streatham, he truly went above and beyond to help.

Shae · 26 November 2025

5/5

Google

I recently worked with Irina Bozhikova, who after one conversation, able able to understand exactly what I was looking for. During our initial meeting, she showed me two properties, both of which I really loved. I was able to finalize one of them pretty quickly with her help, and have successfully moved in within 3 weeks. She's a pleasure to work with and is super helpful. Highly recommend.

Neha · 26 August 2023

Agent replied · 25 August 2024

Dear Neha, It’s great to hear that you have had a brilliant experience with our Streatham office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We've seen several houses with Alex and he's always been very courteous, affable and punctual. He's been great at keeping us updated on any properties that fit our needs and good at identifying the types of properties that we would like.

Nava · 15 April 2026

Agent replied · 22 April 2026

Dear Nava, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Jaydon was an absolute pleasure to work with whilst finding my property! He was friendly, understanding, and very knowledgeable throughout the entire process. I would highly recommend and will definitely want Jaydon to help me find my forever home!

Charlie · 16 December 2025

5/5

Google

Tom is incredibly professional, very helpful and knowledgeable about the properties he is showing to buyers. Me and my partner would highly recommend him to any seller or buyer - he is a top notch estate agent that we really trust.

Samhita · 26 November 2025

5/5

Google

Jean-Luc has been absolutely fantastic from start to finish. He went above and beyond to help us secure a rental property as sharers - something that had felt almost impossible after such a long search. He was easy to reach and always happy …

Nina · 26 October 2025

5/5

Google

Lauren took me on a viewing a few weeks ago. Although the property wasn’t what we wanted, she was very welcoming and happy to help where she can and she listened to what we was looking for and sent us another property that really interested us. Thanks Lauren you’ve made our property search so much easier! Thank you Lauren

Joanne · 28 December 2023

Agent replied · 25 August 2024

Dear Joanne, Thank you for your lovely words and for leaving a 5* review. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I recently had the pleasure of working with Mahenar from Jacksons Streatham Estate Agents to find a new flat to rent, and I couldn't be happier with the service she provided. Mahenar was extremely helpful and professional in assisting me to find the perfect flat to rent. She was always responsive to my needs, providing excellent communication throughout the entire process. Thank you for all of your help!

Efth · 1 May 2023

Agent replied · 31 May 2023

Dear Efth, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Streatham office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Scarlett Martin was a fantastic estate agent and exceeded expectations throughout. She helped my girlfriend and I find the right property for us, in an area that we weren't experts on. Her professionalism and market knowledge made the whole process simple which we greatly appreciated as first time buyers!

Tom · 26 June 2024

Agent replied · 25 August 2024

Dear Tom, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Scarlett. Please do not hesitate to contact us again. Kind regards, Sarah, Customer Relations Team

5/5

Google

Alex and Sam have been really helpful with our search so far. Alex sends over relevant properties and checks in with us over brief emails but doesn't bother us with loads of calls. Sam has shown us round several properties and gives what feels like genuine opinions which is rare and helpful. While we wait to sell our current property, Jacksons is the only agent I'm still reading emails from.

Martha · 17 April 2026

5/5

Google

Doing another review 3 years later as just in process of selling our house and buying another again all through Jacksons. George and David in the selling team have both been fantastic, always available, and helpful. Both George and David have taken us to several properties at short notice and have been very accommodating around work/childcare schedules. The number of viewings we had so very quickly I’m sure led to our quick sale . In terms of the purchase they have a good grasp of what you want so dont end up taking you to unsuitable places, which is a waste of time for buyers and sellers. Was really impressed again with communication, professionalism, breadth of knowledge and general support and advice making it all much less stressful. Wouldn’t hesitate to recommend or use again David Fernandes was brilliant , from the beginning to the end. We have just sold our flat with Jacksons, and at the same time brought a house with them. They say buying and selling at the same time is one of the most stressful things you can do, but David helped to make it seamless and easy. He was always available even around our long working hours, and kept us in the loop about all important things. He definitely went above and beyond what we expected from our estate agent and we had a much better experience in comparison to when we brought our flat with a local competitor a few years ago. Genuinely couldn't recommend David, and therefore Jacksons, enough! Aisling

Aisling · 26 August 2021

Agent replied · 25 August 2024

Dear Aisling, Thank you very much for your great review regarding our Streatham Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chugthai Customer Relations Manager

4/5

Google

We had a good experience selling our flat with Jacksons. Initially they overestimated the value of property which left us thinking it was to secure our custom. We had to reduce the value twice in order to sell. Having said that, we were selling at a bad time when the market was flooded with similar properties to ours so overall we were pleased to be able to sell at all. The team at Jacksons definitely worked very hard to secure viewings. In particular, Peter James and Alex Heard were especially helpful. Overall, would certainly recommend if selling in Streatham.

David · 26 August 2021

Agent replied · 25 August 2024

Dear David, We are thrilled to hear that you are pleased with the service you have received from our Streatham office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

After moving into my new home with the help of Jacksons, especially Sharon at the Streatham Office. She was helpful from start to finish with finding and sorting everything we needed for my family to move into our new house. Thank you!!!!

Alexander · 22 September 2024

Agent replied · 22 October 2024

Dear Alexander, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

Our experience with Jacksons has been great, thanks to our outstanding agent Drewe. We have been property hunting for a while, and Drewe has been very proactive, ensuring we view every property that fits our criteria. Drewe's friendliness and dedication have nurtured a great rapport, making our journey both seamless and enjoyable.

Jazmine · 27 March 2024

Agent replied · 25 August 2024

Dear Jazmine, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Streatham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah, Customer Relations Team

5/5

Google

After a somewhat slow start to selling my property with Jackson's, Rhea from the Streatham office really managed to pull things together. I was feeling rather frustrated with the process but she stepped up and really made an effort to ensure my property was managed and marketed at the correct price point to maximise viewing potential. I was kept fully informed and queries were always answered quickly. Thank you Rhea!PositiveResponsiveness, Professionalism, Value

Justine · 26 August 2022

Agent replied · 25 August 2024

Dear Justine. Thank you for your lovely comments. We work hard to deliver a great service and I am pleased to hear we have achieved this. Good luck with your move and we look forward to working with you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We spoke to most of the agents in the area during our homebuying process and Jacksons were the quickest to understand our criteria - they showed us more houses that fit the bill than any other agent and eventually helped us find the place that we bought. Thanks to Scarlett & Esta for their work finding us the right property!

Rich · 26 August 2023

Agent replied · 25 August 2024

Dear Rich, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Selling a home can be stressful, so when it came time to sell my flat in Streatham, I decided to choose Jacksons. It was one of the best decisions I have made, mainly thanks to Alexander, who, throughout the process, has displayed the highest level of professionalism. His personable approach has been without fault and made the experience completely stress-free. If you're considering selling your home, I would highly recommend Jacksons, thank you, Alexander!PositiveResponsiveness, Quality, Professionalism, Value

Andrea · 26 August 2021

Agent replied · 25 August 2024

Dear Andrea, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind regards, Sarah Tranter Customer Relations Team

5/5

Google

Nick and Mica have been wonderful to work with in the process of renting a new flat! Mica helped us view a property quickly and secure a good deal, and Nick has been great working out the details and finalising our tenancy agreement. They have been quick to respond to all of our various calls/emails and always very friendly! Would definitely recommend the team at Jacksons Streatham for anyone looking to rent in London! :)PositiveResponsiveness, Quality, Professionalism

Donna · 26 August 2021

Agent replied · 25 August 2024

Dear Donna. Thank you for taking the time to leave your review. I am delighted to hear that we have given you the level of service that we work hard to achieve. Good luck in your new home and I hope we can help you again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Jamie was really helpful in helping us rent our first flat. We contacted him on a Friday, and moved in somewhere the next Friday! He got several viewings arranged and then all the paperwork sorted, we couldn't have wished for a better experience. We also had issues with the boiler when we moved in, and that was sorted for us within 2 days. Definitely pleased to have gone with Jackson's, and particularly Jamie for being so professional and responsive.PositiveResponsiveness, Quality, Professionalism

Jess · 12 January 2021

Agent replied · 11 January 2025

Dear Jessie, We are delighted to read that Jamie achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

1/5

Google

While there were further issues during our tenancy, this one-star review is necessary to reflect the disgraceful mismanagement of our deposit upon vacating a property rented with Jacksons and to serve as a warning to prospective tenants. Having given notice to leave on the 1st August, and moved out on 15th October, Jacksons have still not refunded our deposit of around £2000 on 20th December. It has been 10 days since they said it would be released after further chasing up. Yet, here we are, on the last Saturday before Christmas, without nearly £2000 of our own money because someone at Jacksons forgot / couldn't be bothered /didn't want to give it back.

Andy · 25 December 2025

5/5

Google

We dealt with Irina while trying to let out our property In Norbury. It was our first time and we wasn't sure what to expect. Irina made the process straight forward, kept us up to date what was going on and looked at all the options available to make sure our property was let out asap. Thanks again

George · 26 August 2023

Agent replied · 25 August 2024

Dear George, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah Tranter, Customer Relations Team

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Questions about Jacksons Estate Agents Streatham

How many reviews does Jacksons Estate Agents Streatham have?

Jacksons Estate Agents's Streatham High Road office has 406 reviews across 1 platform: 406 on Google.

What is Jacksons Estate Agents Streatham's rating?

Jacksons Estate Agents Streatham is rated 4.9 out of 5 across all 406 reviews, and 4.9 out of 5 on Google from 406 reviews.

Has Jacksons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, Streatham High Road won Gold.

Where is Jacksons Estate Agents's Streatham High Road office?

Jacksons Estate Agents Streatham, 1-3 De Montfort Parade, Streatham High Road, SW16 1BU.

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