Trusted Agent profile

Jacksons Estate Agents Streatham reviews

★★★★★ Excellent

406 reviews across 1 platform

1-3 De Montfort Parade, Streatham High Road SW16 1BU

Jacksons Estate Agents's Streatham High Road office at 1-3 De Montfort Parade is rated 4.9 out of 5 across 406 reviews on 1 platform, including 406 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

406

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Jacksons Estate Agents. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Streatham High Road office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend Jackson’s Streatham and Richard Adedeji. We enquired about a property and when arranging the viewing, Richard helpfully stacked up a few other visits nearby. One of those viewings ended up being our new home! Richard has been clear, communicative and easy to reach throughout this whole process. Thank you Richard!

Alexa · 22 April 2026

5/5

Google

James King (Director), together with Jonathan Mallet, successfully secured a buyer at the listed price within just 8 weeks. Subsequently, we were introduced to Ms. Esta Robinson from their team, who impressed us with her consistent updates, timely communication, property knowledge and thorough involvement throughout the process. Ms Esta Robinson went above and beyond our expectations, providing a transparent and smooth experience. She proved herself to be a dedicated and professional individual, along with her team of reliable, results driven Estate Agents. I wholeheartedly recommend Jacksons Estate Agents -STREATHAM to anyone seeking exceptional service buying or selling their home

Jacqueline · 27 April 2024

Agent replied · 25 August 2024

Dear Jacqueline , We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team

5/5

Google

5/5 Experience with Streatham Jackson’s. Mahanar has been a great help - easy to contact and has supported us throughout our move!

Leo · 19 March 2026

Agent replied · 26 March 2026

Dear Leo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Scarlett is nothing short of outstanding! Her commuication is excellent and she has gone out of her way to provide assistance (over and above of what would be expected during the process of selling our home). She is warm, friendly, professional and sincere - she really cares for her clients! I would only ever choose her if I had to sell my home again! Thank you Scarlett!!

Alexis · 26 November 2025

1/5

Google

I don't usually write reviews, but unfortunately we had various issues with Jacksons throughout the whole house sale process that it's important to share: 1) Initially received a letter that a specific couple were interested in the house; this never came to fruition and was just to get themselves through the door; 2) House was initially valued extremely unrealistically, again, to try to lure clients in; bear this in mind if you get given a high valuation from Jacksons Streatham - within a week they recommended reducing the price by 9% just prior to going live, and 2 weeks after that they tried to get us to reduce a further 7%. Once we had a sale agreed (which was actually above the price they were trying to reduce it to for a quick sale), they refused to mark the property as 'sold' on Rightmove, instead, they increased the price on Rightmove so that when they take their marketing brochures to new potential clients, they can pretend they got a higher price for the property than they did; 3) I was in for one of the viewings and the agent did not give the potential buyer any information about the house except 'this is the kitchen, this is the bathroom' - we had given Jacksons a lot of information about the property, including the architectural designs for potential loft conversion which we left on display - the agent didn't even mention this key information (or any other information) to the viewer. On another viewing, I heard a different agent telling the potential buyer that the house had planning permission to go into the loft (this was false information - we had only ever told Jacksons that it had architectural designs, so they send misleading messages to potential buyers); 4) No 'for sale' board was ever put up outside the house - only a 'sold' sign once it was sold; 5) Jacksons Streatham had one of our keys to let buyers in, but on 2 occasions they didn't have the key and required us to be home because it wasn't appropriately kept in the office (apparently was in another agents car) - we were concerned the key had been lost; 6) Our photos were rather poor. Additionally, we have a very new and modern bathroom which is a great selling point on the property - we were told that we couldn't have a bathroom photo on our ad as that's Jacksons policy - I've subsequently seen various other Jacksons ads that do indeed have a bathroom photo (clearly they didn't want to pay for photos to be redone when the bathroom had been missed); 7) When we got an offer on the property, I responded on a phone call with a higher counter offer. Jacksons were pushing back saying not to do this and to accept the offer, however, I said no we would like to put forward the counter offer which my husband and I had agreed. Moments later Jacksons called my husband rather than the buyer, undermining me, trying to get him to accept the offer. Of course, my husband had the same view as me and the agent had to put forward our counter, which actually got accepted. 8) When discussing all my issues with a friend, I found out that they were also having significant issues with Jacksons and were thinking about taking legal action - so seems to be a common theme...

Stacey · 26 February 2024

Agent replied · 25 August 2024

Dear Stacey, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regards, Sarah Customer Relations Team

5/5

Google

We had an excellent experience with Jacksons. Our agent Sam Harper listened to what we wanted and showed us lots of great properties. Sam was friendly and very professional. He checked in after viewing and took on board our comments about properties. Sam made the very stressful job of house viewing much easier by being very flexible with his time and understanding. Thank you

Lucy · 26 November 2025

5/5

Google

Tristan, Alex and the team have been great, really helpful and supportive throughout the process!

Gavin · 15 April 2026

Agent replied · 22 April 2026

Dear Gavin, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Mahenar was honestly a blessing during my property search. She took the time to schedule more than one viewing to ensure I wasn’t coming out to Streatham for just one place, she spent time to hear my requirements and match me with appropriate options and shared valuable market insights. She also provided clear and quick communication through out the process.

Anjalee · 16 December 2025

5/5

Google

Great to liaise with Alex and his team, who were helpful and professional

Rupert · 15 April 2026

Agent replied · 22 April 2026

Dear Rupert, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

My wife and I had a wonderful experience working with Mahenar from Jasksons Estate Agents. From the outset, she was highly professional and delivered exactly what she promised, two property viewings. Initially, we were not very optimistic, as our previous experiences with other letting agents had been disappointing, with properties that either didn’t meet our needs or fell short of our expectations. However, on 9th May, we had the opportunity to view the properties Mahenar had arranged, and we were so impressed that we made an offer immediately. Throughout the entire process, Mahenar was friendly, knowledgeable, and professional. She demonstrated a strong understanding of the local area and, more importantly, of our specific requirements. Her approachability and genuine interest in helping us made a typically stressful process feel smooth and enjoyable. We are truly pleased with the level of customer service we received and are grateful to Mahenar for helping us secure a beautiful new home.

Sultan · 14 May 2025

5/5

Google

Richard was very helpful when helping me find a property. He was efficient, professional & friendly. Highly recommend

Raeshad · 26 February 2026

Agent replied · 26 March 2026

Dear Raeshad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

couldn't recommend Scarlett Martin at Jacksons, Streatham more highly. really on the ball and clued on, I had described what I was looking for in a property and added multiple "curve ball" properties for me to view and low and behold, it was one of these I then went for - essentially she knew what would work for me before I did! very prompt, always available and knowledgable throughout the process which has been essential as a first time buyer!

Robert · 28 November 2023

Agent replied · 25 August 2024

Dear Robert, We really appreciate you taking the time to leave such lovely comments about Scarlett. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

We’re really happy with our experience with Jackson’s so far. Our estate agent Sharon has been extremely helpful, always answering our calls, responding quickly to emails and providing us with all the support we need throughout the renting process. We couldn’t have asked for a more helpful and friendly estate agent. I would definitely recommend using Jackson’s and if you do, ask for Sharon!

Isabel · 22 September 2024

Agent replied · 22 October 2024

Dear Isabel, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Sarah, Customer Relations Team

5/5

Google

Our experience with Jacksons has been fantastic so far. Mahenar helped us get our dream flat within 2-3 days by arranging a spontaneous viewing, guiding us through the offer stage and helping all the way up until the move in date. Having been in awful situations with other agencies before, this was a breath of fresh air. Moving is one of the most stressful things and we appreciate all the support from Mahenar. Further, Shine and the property team have been quick to answer our emails and make sure the maintenance issues are dealt with swiftly.

Enya · 29 October 2023

Agent replied · 25 August 2024

Dear Enya, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Streatham office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

I would like to say these estate agents are amazing! Esta espeically!. Esta kept us informed through the whole process answering any questions or worries we had (espeically as my daughter is buying her first home). Esta's knowledge is outstanding. After dealing with many agents Esta has brought a ray of sunshine to the process and kept it simple the whole way. Thank you so much Esta words can't describe how greatful we are for such a smooth jounrey in a tough market. You are one of a kind - keep up the amazing work we need more people like you. Thank you.

Nic · 23 October 2023

Agent replied · 22 October 2024

Dear Nicola, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Scarlett was excellent throughout our search and extremely proactive - would thoroughly recommend !

Will · 12 March 2026

Agent replied · 26 March 2026

Dear Will, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Sharon Chango showed me some great flats, but in the end, I found somewhere else to put an offer on. She is thoughtful, pays attention to the information and signals that a prospective tenant is providing, and doesn't spam them with irrelevant listings that do not suit their needs. Sharon is also patient and honest, sometimes rare qualities in a competitive market.

Dina · 22 September 2024

Agent replied · 22 October 2024

Dear Dina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Sarah, Customer Relations Team

5/5

Google

Just a quick review to say how impressed I was with Alex and the whole team at Jackson’s Streatham. They all went the extra mile to sell my property and find me a new home. Throughout the process, they kept me informed and answered all my queries. A very friendly and professional team. Thank you. Carole

Carole · 15 April 2026

Agent replied · 22 April 2026

Dear Carole, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Cannot recommend Holly at Jacksons enough! Ive been around with wuite a few agente in the area, and Holly is a cut above. She has gone out of her way to understand me and what I'm looking for in a property so as to not waste my time or hers. She's a absolute asset to the Streatham team. Thank you!

Hannah · 1 October 2024

Agent replied · 22 October 2024

Dear Hannah, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Katie

5/5

Google

I would like to say these estate agents are amazing! Esta espeically!. Esta kept us informed through the whole process answering any questions or worries we had (espeically as my daughter is buying her first home). Esta's knowledge is outstanding. After dealing with many agents Esta has brought a ray of sunshine to the process and kept it simple the whole way. Thank you so much Esta words can't describe how greatful we are for such a smooth jounrey in a tough market. You are one of a kind - keep up the amazing work we need more people like you. Thank you.

Nicola · 26 August 2023

Agent replied · 25 August 2024

Dear Nicola, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

This is our second time selling a property through Jackson's Streatham, both in recent times. We used them again for good reason. Drewe was excellent in finding us a buyer very quickly. Esta once again provided us with excellent support throughout the somewhat challenging conveyancing process and went the extra mile on several occasions to help us iron out various issues we needed to resolve, to eventually get the deal over the line. Absolute star! :) And a big thank you to the Jackson’s team once again.

Megan · 26 August 2023

Agent replied · 25 August 2024

Dear Meghan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Drewe, and hope we can help again in the future. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

Sophie Lombardo has been a fantastic agent through our property search. She has been very accommodating and has shown me some fantastic properties, some in which I may not have initially considered which has really opened my search to lots of possibilities. I would highly recommend Jackson’s Estate agents and will continue to use them now and in the future.

Storme · 22 September 2024

Agent replied · 22 October 2024

Dear Storme, Thank you for your kind comments regarding Sophie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team

5/5

Google

I had a great experience of renting from Jacksons. The process from viewing to bids and handling the contract was seemless and handled with integrity at every stage of the process. Olivia handled my rental agreement and did a great job, she made me feel confident at every stage and no question was too much hassle. Really professional process and handled with integrity. Thank you Olivia and Jacksons.

Christina · 27 April 2024

Agent replied · 25 August 2024

Dear Christina, Thank you for your kind comments regarding Olivia and Jacksons and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Sarah, Customer Relations Team

5/5

Google

Mahenar Al Safar was an incredible help in the process of signing my next flat. Incredibly patient, helpful, reliable and reachable throughout the whole process. Found the best flat to suit my needs, guided me through the process of signing (which wasn't the easiest) and made sure we had all the information we needed. Great service 😁 …

Hayden · 24 September 2024

Agent replied · 22 October 2024

Dear Hayden, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Katie

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Questions about Jacksons Estate Agents Streatham

How many reviews does Jacksons Estate Agents Streatham have?

Jacksons Estate Agents's Streatham High Road office has 406 reviews across 1 platform: 406 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Jacksons Estate Agents Streatham's rating?

Jacksons Estate Agents Streatham is rated 4.9 out of 5 across all 406 reviews, and 4.9 out of 5 on Google from 406 reviews, checked 9 October 2026.

Has Jacksons Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Jacksons Estate Agents, Streatham High Road won Gold.

Where is Jacksons Estate Agents's Streatham High Road office?

Jacksons Estate Agents Streatham, 1-3 De Montfort Parade, Streatham High Road SW16 1BU.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.