Trusted Agent profile · Stratford
★★★★★
233 reviews across 3 platforms
Suite 1, 119 The Grove, London, Stratford, E15 1EN
Highcastle Estates's office in Stratford, at Suite 1, is rated 4.4 out of 5 across 233 reviews on three platforms, including 219 Google reviews rated 4.4.
Every review we hold for the Stratford office, from every platform, shown as written. First names only.
5/5
GoogleAleisha and her team at the Stratford office were amazing. Genuine and personable service, would highly recommend this team
Thank you Erdinc! We're really pleased you're happy with the services of our estate agents. Highcastle Estates
5/5
GoogleGreat service from my estate agent, very communicative and professional throughout. He(Panay)found a suitable tenant for my property incredibly quickly. Highly recommend
Thank you Ramzi! We're really pleased you're happy with the services of our Stratford Letting agents. Highcastle Estates
5/5
GoogleThey deserve every bit of the 5 stars. Fantastic experience from start to finish. Highly recommend Highcastle. Nabeel and yuri have been great, kept me well informed thru out the whole process. Thanks for the great service
5/5
GoogleExcellent management! I would highly recommend Zaid to anyone looking for a property manager! - Azieb Neguse
Thank you Azieb
5/5
GoogleHigh castle estates were very efficient and made the bureaucratic processes involved with moving very straight forward. Overall, I would certainly recommend them! Panay was especially very responsive to our questions and needs.
Thank you for your review! Much appreciated
1/5
GoogleRubbish people working on Stratford Branch, Rude on the phone, I have called about 10 times to buy the property many people pick the phone very rude they have no Idea what they talking about they can not even confirmed me if the property is still available for sale or not and promise to call back which never happened, Discussing Branch Stratford
Hi Kalam, Thank you for your feedback. I'm sorry to hear that you had a negative experience with our company. We have investigated your claims and can find no record of your details. Please email us to stratford@hceuk.com so we can look into this further.
5/5
GoogleI will recommend Highcastle Estates at all times. Highly responsive team. Always communicating and giving feedback in real time. High level of transparency. The staff are polite, and they listen; yet still professional. I related directly with Panay for most of the rent process and I must say it is important for every organization to have at least “one Panay” - he does his job well! In a week, inspection to move-in was completed and yet they were very thorough.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your review! Much appreciated
5/5
GoogleOustanding proffissionalism level. 5*
Thank you Alex! We're really pleased you're happy with the services of our Stratford lettings agents. Highcastle Estates
5/5
GoogleVery happy with Nabeel, a top professional who genuinely cares for his clients 10 out of 10
5/5
GoogleVery please with Highcastle estate so far, Panay is very professional and helpful. My property was rented out within a week. Good job.
Thank you Hing! We appreciate having you onboard with us as a landlord!
4/5
GoogleIshmael is very friendly and helpful!
Thank you Maya! We're really pleased you're happy with the services of our Stratford Property Management team. Highcastle Estates
5/5
GoogleIt is not a first time when Panay helping me and it always at the highest level of professionalism,I’m very happy!
Thank you Valerie! We're really pleased you're happy with the services of our Stratford Letting agents. Highcastle Estates
5/5
GoogleI highly recommend Andrew Holgate. His enthusiasm and expert advice really helped me make the right decisions.
Thank you Vio
5/5
GoogleCastle Estates were by far the most proactive and professional agents I dealt with. Panay and Rica consistently followed up, gave regular updates, and arranged viewings when others were very slow. Really appreciated their effort and communication throughout. Highly recommended.
5/5
GoogleAs a solicitor I am always impressed by Estate agents who say what they mean and mean what they say. Highcastle Estates offer a bespoke and invaluable service to their clients and really make sure their clients and partners get what they deserve, classy, modern, strong customer focus.
Thank you Adnan! We hope the great relationship with our estate agency continues! Highcastle Estates
5/5
GoogleHighly recommend, Panay was extremely helpful, thank you one more time, and all the team. Real professionals and dedicated team.
Thank you for your review! Much appreciated
5/5
TrustpilotWorking with Panay Loukos was great
Working with Panay Loukos was great. He was very professional and assisted efficiently in a purchase which completed today. I look forward to working with him again.
5/5
GoogleHighly recommend, Panay was extremely helpful, thank you one more time, and all the team. Real professionals and dedicated team.
Thank you for your review! Much appreciated
5/5
GoogleIt’s been a pleasure to work with Highcastle Estates. They were patient with us and super helpful, especially Panay! Thanks to him, we’ve got a lovely home.
Thank you for your kind words. We really appreciate it.
5/5
GoogleI have let out my property via Highcastle Estates and found them to be Profesional. The day to day management is dealt with by their in house team and very often they liaise with my maintenance team when any work or safety certificates are required.
Thank you Motiul
5/5
GoogleVery smooth experience working with Highcastle on full property management. The regular engagement, transparency and guidance offered through the lettings process has been very good and has given great peace of mind. Panay in particular has been extremely knowledgable and helpful ensuring a smooth onboarding.
Thank you Dharin! Much appreciated
5/5
GoogleJust moved into my new flat in London and the agent Panay helped show me a few places around the city for me to choose from which was really helpful, thanks again Highcastle Estates team. Would definitely recommend them to my friends 🙏 …
Thank you Luiz!
5/5
GoogleThe agent was really respectful and helpful
Thank you Diana! We're really pleased you're happy with the services of our Stratford Letting agents. Highcastle Estates
5/5
GoogleHighcastle estate have been really helpful in finding my family and I a new home! They have made the whole process really smooth! The team were super nice and welcoming!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
