Every review we hold for the Stratford upon Avon office, from every platform, shown as written. First names only.
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5/5
GoogleWe recently had to sell a property and considered 3 local agents. Emma made the decision, as to which agent we used, easy. Her direct and straight forward approach continued throughout the sales process. Not only did she recommend putting it on the market at a higher value than others she achieved it too, and within 10 days. She even impressed our purchaser. If you are considering selling a property we'd recommend you speak to Emma.
Ian Β· 18 June 2019
Agent replied Β· 16 June 2024
Hi Ian, thank you so much for your wonderful 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Emma and everyone involved at R.A.Bennett & Partners team. Best Wishes, Tracey.
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5/5
GoogleExcellent and professional service. Freya is so lovely and helped me find and secure a nice rented property. She is a star! Thank you Freya and connor for your help.
Nahid Β· 26 September 2024
Agent replied Β· 24 October 2024
Thank you for your thoughtful 5* review Nahid! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleEmma and her team are the most proactive and helpful agency we have ever used and we have used a few in our time. Very professional. We would definitely recommend them.
Ian Β· 21 August 2024
Agent replied Β· 25 August 2024
Thank you Ian for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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1/5
TrustpilotThe worst letting agents about
Avoid this company at all costs. Amey Taylor- Radmore is supposedly their lettings manager. She is a liar, a bully and I wouldn't trust her to help someone cross the road. They have stolen my personal belongings and will not allow me access to get to them. they stole and destroyed a legal document of mine. Amey has continually lied and is clearly teaching the other members of her staff to do the same.IF YOU WANT TO RENT OR HAVE A PROPERTY TO LET OUT DO NOT USE THIS COMPANY AT ALL.
Sarah Β· 19 August 2023
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1/5
TrustpilotLet's put it down to it being a bad day........
Called today and spoke to Emma regarding the property we bought through them last year.......lots and lots of issues (new build). I felt the phone call was going well, I asked my partner for his mobile number to pass to Emma but she told me she 'didn't like my tone' (tones a funny thing, unless you know someone well you cannot asses if a tone is off or normal for that person,I do know unless someone is being rude, its extremely unprofessional to comment on it ) I said 'fine, I'm coming to the office now, see you in a minute', Emma then called the police. So unfortunately my experience with this company is you can't talk over the phone and you can't see them in person and they also sell poorly built homes. I've asked for the recordings of our phone calls too. I don't recommend this company at all for various reasons.........although we have now had a good giggle at Emma's expense! Sorry Emma ππ
Jessica Β· 11 August 2023
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5/5
GoogleMichael is first rate and can always be relied upon. From tenancy contract help to responding to customer issues. Our three most recent issues. Sending a copy of our tenancy agreement, contacting a plumber to attend a leaking radiator and resolving the annoying beep of a dying battery with our smoke alarm. He is a great ambassador for RH Bennet.
Saul Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for your wonderful comments and 5* review! I will of course make sure your kind words are forwarded to our local team. King regards Donna.
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5/5
GoogleThis was my first time for renting a flat here in the UK, so I asked so many questions and they had to deal with troublsome procedure. But Dal was so helpful and answered all questions I had. Also, he took good care of things, such as some furniture, needed to be fixed and have the repairman come. Thank you!
ζ± η° Β· 17 June 2022
Agent replied Β· 16 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleLet my property through R.A. BENNETTS, excellent service, Sarah and Olivia made the whole process easy for me, they kept me informed of all the viewings and found me the right person to let my house to, they give updates on the tenant and property on a regular basis, really polite and professional people to do business with, would highly recommend them, Thank you Sarah and Olivia and all the team at BENNETTS.
Graham Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you Graham for your wonderful 5* review.
Best wishes
Emma
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5/5
GoogleI couldn't be more impressed with the team. The entire process was handled with professionalism, efficiency and care. A fantastic service from a fantastic team. Thank you
A Β· 17 March 2026
Agent replied Β· 17 April 2026
Thank you so much for your kind words! We are thrilled to know that you had a great experience with our team. We always strive to provide top-notch professionalism, efficiency, and care to ensure our customers are happy. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleAfter a particularly stressful life event, Freya was the first person I dealt with during my search for my first rental property. She was so warm and welcoming during the viewing and was incredibly knowledgeable. She has been fantastic throughout the entire process.
I wanted to leave a separate review for Megan but Iβm clearly not technologically gifted enough for that.
After the viewing and completing the paperwork is when I was introduced to Megan. I interacted with her mostly throughout the latter stages of the application, it got immensely stressful at times but her responses were quick and reassuring. She kept on top of us to make sure nothing was missed and that I could get into the house when originally planned.
It took some time but we got there and Iβm so happy in my first home.
Thank you so much to Freya and Megan for making a nervous time so much easier.
Lindsay Β· 22 July 2023
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5/5
GoogleHouse was only on the market for 3 days and Bennetts got it sold. Brilliant!
Ed Β· 15 March 2025
Agent replied Β· 17 May 2025
Thank you for taking the time to leave us this tremendous 5* review Ed. Kind regards, Lucy, Customer Relations.
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5/5
GoogleEmma and the team at Stratford-upon-Avon gave us excellent service - from recommending houses and arranging viewings, all the way through to completion. They have helped us both buy and sell houses and they made it an easy process, keeping in touch all the time and always simplifying problems.
Harversen Β· 17 June 2023
Agent replied Β· 16 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFreya was professional, friendly and efficient in helping me find my apartment. She made the whole process easy from start to finish. Thank you!
Brian Β· 27 October 2024
Agent replied Β· 10 November 2024
Hi Brian,
Thank you for your wonderful 5* review! We're delighted to hear that Freya made your apartment search smooth and enjoyable.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleFantastic support from Samantha for dealing with a repair on my property. Real persistence was required in getting the issue resolved.
David Β· 10 April 2026
Agent replied Β· 10 October 2026
Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.
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5/5
GoogleGreat service provided. In all my years of dealing with various estate agents, this experience stands out as the absolute best. From the very first contact I was greeted with warmth and professionalism that instantly made me feel valued and welcome.
The team is not only incredibly nice, but they are also exceptionally careful. Highlights to Freya and Taylor. Every step of the process was handled with the utmost care and efficiency.
I truly appreciate the genuine effort they put into understanding my needs and guiding me through the entire process. Their dedication to ensuring customer satisfaction is truly commendable.
Totally recommend.
Grazi Β· 17 May 2024
Agent replied Β· 16 June 2024
Grazi Magnoni thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe were in an urgent need to relocate to Stratford Upon Avon before our little one arrives. Megan and Freya were extremely helpful and found a perfect home for us within a week and all the help needed to settle in. Fantastic job girls!
Angelika Β· 21 August 2023
Agent replied Β· 16 June 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHello. For a week I've been living in a lovely house thanks to your agency and, above all, Yuri.
Wonderful attitude,
Very good professionalism
Lightning-out of documents.
I think Yuri is very good at work and I will be happy to work with him in the future.
Many thanks to Yuri and RA BENETT for the help. I wish you many successes and prosperity in the future.
Stanimir Β· 17 June 2020
Agent replied Β· 16 June 2024
Thank you for your 5* review! It is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
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5/5
GoogleI have just sold a house through Bennett's and the service I had from Emma and her team was excellent. They chased solicitors, purchaser and even me when required. It was not an easy sale as the chain broke and then my buyers pulled out but they got another buyer quickly and kept me informed of progress. Thank you Emma, Russell and all from Bennetts sales department.
Carole Β· 17 June 2020
Agent replied Β· 16 June 2024
Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
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5/5
GoogleWe got given 2 months notice last Wednesday and 9 days later thanks to Megan we are moved into our new flat. Communication was brilliant and we have been looked after greatly many thanks to megan who made the whole process so quick and easy.
Alfie Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your excellent 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMegan is really helpful. She gave us a comlete introduction of the property, and a real kind welcome from the town with a big smile as well. It is really brilliant to rent a well-decorated property in the lovely town. Really recommend this agent. Thanks.
Walter Β· 17 June 2023
Agent replied Β· 16 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleR A Bennett in Stafford upon Avon recently sold our house. Despite some unnecessary obstruction with the buyer solicitor Emma and her team worked tirelessly to complete the sale I found them to be very professional and helpful at all times Five star communications constantly keeping us up to date I would have no hesitation but to recommend them to any potential property seller
Frank & Lynn Bennett
Frank Β· 18 June 2019
Agent replied Β· 16 June 2024
Thank you Frank for your 5* review of our team and I am pleased to see that you would recommend our team without hesitation.
Kind regards, Emma
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5/5
GoogleCannot fault Emma and her team, constantly going the extra mile to get our sale over the line. Emma goes above and beyond, for sure we will use her again.
Jack Β· 17 May 2024
Agent replied Β· 16 June 2024
jack duggan many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleExcellent service! Excellent communication! Michael is always enthusiastic and willing to go the extra mile. Our rental property is on the edge of their catchment area, but they treat it like itβs next door. Our property needed works and they managed everything. Well done, Michael and Chloe. Weβre very happy we chose this agency and highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Camilla Β· 17 June 2021
Agent replied Β· 16 June 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMegan was very helpful. She led us to the room tour and introduced the property thoroughly. With the welcome package, my daughter was very happy! The property is of well quality and close to the living area in the town. Thank you very much!
Shu Β· 17 June 2023
Agent replied Β· 16 June 2024
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.