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Connells reviews

4.6

★★★★★ Excellent

175 reviews across 1 platform

Meer Street, Stratford-Upon-Avon CV37 6QB

Connells's Stratford-Upon-Avon office at Meer Street is rated 4.6 out of 5 across 175 reviews on 1 platform, including 175 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

175

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stratford-Upon-Avon office, from every platform, shown as written. First names only.

5/5

Google

From the minute we contacted Connells to value and market our property they have been very quick to answer any questions and we have experienced a very smooth sale with them , Both branch manager Izzy and colleague Ella have been so helpful and always available . Can’t fault the service .

Sarah · 16 September 2025

Agent replied · 16 April 2026

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Sonny was brilliant and really helpful . He helped us every step of the way and answered all our questions. He was always prompt to respond and kept us informed. Would recommend 100% . Thank you Sonny!

Georgia · 16 April 2024

Agent replied · 13 June 2024

Many thanks for your outstanding 5* review, recommendation and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Would definitely recommend Anais Green! Best letting agent in Stratford Upon Avon!

Andy · 16 April 2025

Agent replied · 11 November 2024

Thank you for your brilliant 5* review and recommendation Andy. Best wishes, Lucy, Customer Relations.

5/5

Google

Jade helped us find our dream apartment in the heart of Stratford. I was skeptical about moving and around Christmas time too however she made the entire process extremely smooth and reassured us at any given point. We have been living in our new home for around a month now and it’s perfect. We 100% would recommend speaking with Jade if you’re on the look out for a lovely place in Stratford and its surrounding areas. An extremely down to earth, funny and charismatic estate agent - who wasn’t looking to push us into placing an offer - which is hard to come by these days. Thanks Jade Morgan and the team :)

Nicole · 14 June 2023

5/5

Google

Really great experience, having sold and bought through Connells. We missed out on a couple of properties due to market competitiveness at the start of our search but Ryan and the team helped us to secure an even better property. We used Taran and the in house mortgage service too which was really helpful. Want to say a big thank you to Jade and Megan who were really supportive when we had to deal with complex issues and chase solicitors to get our house move over the line.

Laura · 14 June 2023

1/5

Google

I would certainly avoid using this agent if you are planning to sell or purchase a property. We had an offer accepted on a property 9 months ago and have just had to pull out of the transaction. Poor to no communication from the estate agent, clearly not interested in managing the sales process between buyer, seller and solicitors. Been chasing for a month for an update on delays/no communication from sellers solicitor - eventually advised they are also unable to contact the seller (who knows how hard they tried?). Unfortunately the delays and lack of any communication caused us to pull out of the transaction, unable to get hold of via phone sent an email to branch with our concerns and reasoning to withdraw our offer - not even an acknowledgment or reply! Sums up this office.

Alan · 16 April 2024

Agent replied · 13 June 2024

Hello Alan Julyan, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Ella was lovely. Super informative

Carisa · 16 April 2025

Agent replied · 24 October 2024

Hello Carisa, Thank you for your wonderful 5* review! We're delighted to hear that Ella was able to provide you with such informative and lovely service. Best regards, Lucy, Customer Relations Team

5/5

Google

I recently had a viewing done by Anais Green, she was so friendly and helpful. She gave me great advice and was helpful with my queries about the property! Really recommend anyone to get in contact with Anais if they are thinking of looking for a property in the Stratford Upon Aven area!

Emily · 16 April 2025

Agent replied · 11 November 2024

Thank you so much for your wonderful 5* review Emily! We're delighted to hear that Anais was able to provide you with such friendly and helpful service. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Had a great experience by Anais Green! Her passion for her job helped me get in the renting market for the first time, and understand all the things to do with renting a property in the U.K.! I recommend her and her services, and will miss our entertaining conversations with her :)

Ashik · 16 April 2025

Agent replied · 11 November 2024

Thank you for leaving us your superb 5* review and recommendation. Thank you Ashik for your delightful comments. Best wishes, Lucy, Customer Relations.

5/5

Google

My review is based on my experience working with Ella. She was in constant communication and found out all the info we needed to proceed. Thanks for your work Ella!

Emma · 26 November 2025

Agent replied · 25 January 2026

Thank you so much for taking the time to leave this wonderful review, we're so glad to hear that Ella provided exceptional customer service! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I recently bought a house through Connells and had the pleasure of dealing with Ella throughout the process. She was friendly, professional, and incredibly helpful from start to finish. Always quick to respond and kept me updated every step of the way. Made the whole experience much smoother, highly recommend!

James · 6 April 2025

Agent replied · 26 April 2025

Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that Ella provided you with a friendly, professional, and helpful experience while purchasing your new home. We strive to make the process as smooth as possible for our customers and it's always great to hear that we have succeeded. We appreciate your recommendation and look forward to working with you again in the future. Congratulations on your new home! Kind regards, Lucy, Customer Relations.

5/5

Google

Millie from connels absolutely amazing, so friendly and really helpful, got our application done smoothly and so fast

Sam · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your wonderful review, Millie! We are thrilled to hear that you had such a positive experience with us. Providing fast and friendly service is always our top priority. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have just sold our property using Connells. Whole team very professional,friendly and knowledgeable. Ella and Izzy in particular always on hand to answer questions and liaise with our buyer

Mandy · 27 October 2025

Agent replied · 25 January 2026

Thank you for your positive review! We are so glad to hear that you had a great experience with our team at Connells. Our goal is to provide excellent service and support throughout the entire process. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I've found connells very easy to deal with. My dealings have been with izzy Miller who is extremely competent and professional. I would not hesitate to recommend the connells team in the future.

Jim · 16 September 2025

Agent replied · 16 April 2026

Thank you for your kind review! We pride ourselves on providing excellent service and we're glad to hear you had a positive experience with our team member, Izzy Miller. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Excellent service so far from Izzy and Warwick.Most accommodating in every way.Both have worked efficiently to ensure my house move is completed with the limited amount of stress.

Robert · 16 September 2025

Agent replied · 16 April 2026

Thank you for the fantastic review! We are thrilled to hear that Izzy and Warwick have provided excellent and accommodating service during your house move. Making the process stress-free for our customers is our top priority. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Leigh is incredibly helpful, extremely knowledgable and nothing is ever too much trouble. I first used Leigh as a first time buyer and his support was fantastic and hugely appreciated given that everything was new for me! That is why it was a no-brainer to go back to Leigh to process my recent remortgage and again he was personable, efficient and secured me a brilliant option for my personal circumstances. If you're looking for help with your mortgage I can't recommend Leigh highly enough. Thank you Leigh!PositiveQuality

Katy · 24 August 2020

5/5

Google

I had a viewing recently with Anais Green, she was very professional and answered all of the queries I had. She was very communicative throughout the process and made me feel welcome. I would definitely recommend Connells and Anais!

Niya · 16 April 2025

Agent replied · 11 November 2024

Thank you for your 5* review and recommendation Niya. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

RE: Leigh Eastham - Senior Mortgage Consultant What can I say about Leigh; amazing!! Firstly Leigh is a genuinely nice bloke, easy going, friendly and punctual while maintaining a professional working relationship. He dumbed the mortgage advice he gave us down to our level, but not once became patronising which I think is a very tricky skill, especially when you're a subject matter expert. He is the man when it comes to mortgages and mortgage advice; we are going to be using Leigh again that's for sure. Thanks again Leigh Tim, Emma and the pig

Tim · 14 June 2020

5/5

Google

Excellent service from Connells Stratford! Firstly from Tim selling our property, he was very enthusiastic and seemed confident in his valuation. He sold the property after 4 viewings for a figure very close to his estimate. After an excellent experience selling, we decided to use Leigh as our mortgage broker. I had already spent days researching mortgages and honestly thought we knew the best deals on the market. Leigh not only beat these deals, he did all of the time consuming paperwork for us. He responded quickly to phone calls and reassured us that he would help us raise the funds required. We unfortunately hit some hurdles buying our new property, these were no fault of Connells whatsoever. However Leigh was quick to help us resolve the issue and sped up the process considerably. The experience also highlighted to us how much smoother our sale with Connells went, compared to the Purchase with one of their competitors. I would highly recommend both Tim and Leigh, they are worth every penny. Thank you!

Rob · 14 June 2020

5/5

Google

Connells in Stratford Upon Avon office is one of the very best! Mr. Leigh Eastham who has now been looking after us for over 4 years is the most amazing, very informative, and generally honest person we have ever dealt with/known. He is always friendly, approachable and very responsive and proactive throughout our house purchase/ furthermore renewing our existing mortgage. My husband and I purchased and moved into our first house together in 2015 through Connels in Stratford Upon Avon office and we couldn’t recommend Leigh highly enough. Fantastic thorough service, will definitely recommend to anyone. We returned back to Leigh two years later to renew our mortgage and would certainly come and see Leigh again in 2021. Leigh was always available to answer any questions we had (no matter how silly or small they were!) and overall we received a fantastic and friendly service from Leigh. Thank you. Kind Regards, Andrew and Marina Millington

Marina · 14 June 2020

5/5

Google

Millie from the Letting Sales Team was beyond wonderful in assisting us. She was constantly in communication with us and everything was done efficiently.

Avery · 16 September 2025

Agent replied · 16 April 2026

Thank you so much for your kind words, we're thrilled to hear that Millie was able to provide stellar assistance with your letting sales needs. We pride ourselves on efficient and effective communication with our clients, and we're glad to see that she delivered on that promise. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Super friendly agency who are a pleasure to deal with. Warrick, Ella and Izzy have all been really helpful in supporting my property search

Chris · 16 September 2025

Agent replied · 16 April 2026

Hello Chris, Thank you so much for your wonderful 5* review! We're thrilled to hear that Warrick, Ella, and Izzy have been helpful in your property search and that you found our agency a pleasure to deal with. Best regards, Lucy, Customer Relations Team

5/5

Google

I have nothing but positive things to say about our experience with renting through Connells, particularly Olivia. Olivia has gone above and beyond with helping us through the process, and has also been at the end of the phone at all hours of the day whenever we’ve had any questions or problems and has always been efficient in resolving these for us quickly. Highly recommend renting through Connells, and extremely grateful to Olivia. Thank you.

Abbi · 14 June 2021

5/5

Google

I've been really impressed with how well the Lettings team have handled recent queries and questions. Faiz Khan, namely has been really helpful with getting relevant information across in a professional and timely manner! Great work

Zakir · 16 April 2025

Agent replied · 24 October 2024

Thanks for taking the time to leave us your amazing 5* review Zakir. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Connells's Google reviews

Questions about Connells

How many reviews does Connells have?

Connells's Stratford-Upon-Avon office has 175 reviews across 1 platform: 175 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Connells's rating?

Connells is rated 4.6 out of 5 across all 175 reviews, and 4.6 out of 5 on Google from 175 reviews, checked 9 October 2026.

Where is Connells's Stratford-Upon-Avon office?

Connells, Meer Street, Stratford-Upon-Avon CV37 6QB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.