Every review we hold for the Stratford-on-Avon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmma, Amie and the team in the Stratford office were great in finding a buyer for me when I wanted a quick sale. Emma was recommended by family members she had previously helped with sales. Within a few weeks of my property being put on the market I already had three offers. The few small hiccups which we had were resolved without any drama. They were fast, efficient and professional, providing realistic and reliable advice. Also - very friendly and approachable which makes the whole process much easier.
Gareth · 25 October 2018
Agent replied · 23 October 2024
It is great to read Gareth that you had R. A. Bennett, Stratford upon Avon, recommended to you by family members and that thanks to Emma, you had received several offers on your property and support in rectifying any slight issues during the sales process. Thank you for your 5* review!
Kind regards, Scott
★★★★★ 5/5
GoogleWe cannot praise Emma Franklin and her team highly enough. They were thoroughly professional and even though our house was on the market for a while Emma remained positive that we would get a sale at the price she recommended, which was higher than other agents had suggested. We were kept informed during the whole process and we are sure that things went smoothly because of the team’s local knowledge. We have no hesitation in recommending RA Bennett.
Denise · 25 October 2019
Agent replied · 23 October 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleFreya and the team did a brilliant job at finding us a great home. At a time where renting a house is difficult they went the extra mile to ensure that we get moved in and made sure that we settled in without any trouble. Thanks for the wonderful service.
Ernst · 24 October 2023
Agent replied · 23 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA Superb Service & A Great Team!
Emma and her team worked tirelessly to secure our sale and purchase.
From the start, Emma listened to our concerns, offering practical solutions, providing clear and consice information thoughout.
We are pleased we selected R A Bennetts, and for sure will be back to use their services again in the future.
Great customer service & really nice people!!
USE, USE, USE 0)
Thank you!!PositiveResponsiveness, Quality, Professionalism, Value
Thomas · 24 October 2020
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleKrystle is an oustanding mortgage advisor. She spent a great deal of time both with me and without researching the best options and deals for me and my finances. She guided me through the mounds of paperwork with patience and clarity, and constantly kept me updated with the progress of the application. I would recommend Krystle without hesitation to anyone looking for a new mortgage or to remortgage. She is professional, knowledgeable, and exceptional in her practice.
HVA · 25 October 2019
Agent replied · 23 October 2024
Thanks for leaving a amazing 5* review of your experience with our dedicated team. Your recommendation is appreciated. Best wishes, Lucy
★★★★★ 5/5
GoogleEmma and the team at Stratford-upon-Avon gave us excellent service - from recommending houses and arranging viewings, all the way through to completion. They have helped us both buy and sell houses and they made it an easy process, keeping in touch all the time and always simplifying problems.
Harversen · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Emma, Lauren and the Team! Professional, supportive and delivered an excellent result in selling my two bed home in Stratford. Really nice experience all round.
James · 24 November 2024
Agent replied · 8 December 2024
Many thanks for your fantastic 5* review James. I will of course pass on your kind hearted words to our Stratford upon Avon branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAfter a particularly stressful life event, Freya was the first person I dealt with during my search for my first rental property. She was so warm and welcoming during the viewing and was incredibly knowledgeable. She has been fantastic throughout the entire process.
I wanted to leave a separate review for Megan but I’m clearly not technologically gifted enough for that.
After the viewing and completing the paperwork is when I was introduced to Megan. I interacted with her mostly throughout the latter stages of the application, it got immensely stressful at times but her responses were quick and reassuring. She kept on top of us to make sure nothing was missed and that I could get into the house when originally planned.
It took some time but we got there and I’m so happy in my first home.
Thank you so much to Freya and Megan for making a nervous time so much easier.
Lindsay · 24 October 2023
★★★★★ 5/5
GoogleExcellent and professional service. Freya is so lovely and helped me find and secure a nice rented property. She is a star! Thank you Freya and connor for your help.
Nahid · 25 September 2024
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review Nahid! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently had to sell a property and considered 3 local agents. Emma made the decision, as to which agent we used, easy. Her direct and straight forward approach continued throughout the sales process. Not only did she recommend putting it on the market at a higher value than others she achieved it too, and within 10 days. She even impressed our purchaser. If you are considering selling a property we'd recommend you speak to Emma.
Ian · 25 October 2018
Agent replied · 23 October 2024
Hi Ian, thank you so much for your wonderful 5 star review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to Emma and everyone involved at R.A.Bennett & Partners team. Best Wishes, Tracey.
★★★★★ 5/5
GoogleEmma and her team are the most proactive and helpful agency we have ever used and we have used a few in our time. Very professional. We would definitely recommend them.
Ian · 24 August 2024
Agent replied · 23 October 2024
Thank you Ian for leaving us your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent professional service received from RA Bennett having been both a buyer and now a seller with this agent.
Emma and Lauren were excellent from initial consultation through to viewings and progressing the sale to completion, with good communication throughout. Will recommend to friends and family.
Alistair · 24 October 2023
Agent replied · 23 October 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotThe worst letting agents about
Avoid this company at all costs. Amey Taylor- Radmore is supposedly their lettings manager. She is a liar, a bully and I wouldn't trust her to help someone cross the road. They have stolen my personal belongings and will not allow me access to get to them. they stole and destroyed a legal document of mine. Amey has continually lied and is clearly teaching the other members of her staff to do the same.IF YOU WANT TO RENT OR HAVE A PROPERTY TO LET OUT DO NOT USE THIS COMPANY AT ALL.
Sarah · 19 August 2023
★★★★★ 1/5
TrustpilotLet's put it down to it being a bad day........
Called today and spoke to Emma regarding the property we bought through them last year.......lots and lots of issues (new build). I felt the phone call was going well, I asked my partner for his mobile number to pass to Emma but she told me she 'didn't like my tone' (tones a funny thing, unless you know someone well you cannot asses if a tone is off or normal for that person,I do know unless someone is being rude, its extremely unprofessional to comment on it ) I said 'fine, I'm coming to the office now, see you in a minute', Emma then called the police. So unfortunately my experience with this company is you can't talk over the phone and you can't see them in person and they also sell poorly built homes. I've asked for the recordings of our phone calls too. I don't recommend this company at all for various reasons.........although we have now had a good giggle at Emma's expense! Sorry Emma 😂😂
Jessica · 11 August 2023
★★★★★ 5/5
GoogleWe got given 2 months notice last Wednesday and 9 days later thanks to Megan we are moved into our new flat. Communication was brilliant and we have been looked after greatly many thanks to megan who made the whole process so quick and easy.
Alfie · 24 October 2023
Agent replied · 23 October 2024
Thank you for your excellent 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMegan is really helpful. She gave us a comlete introduction of the property, and a real kind welcome from the town with a big smile as well. It is really brilliant to rent a well-decorated property in the lovely town. Really recommend this agent. Thanks.
Walter · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHouse was only on the market for 3 days and Bennetts got it sold. Brilliant!
Ed · 15 March 2025
Agent replied · 8 May 2025
Thank you for taking the time to leave us this tremendous 5* review Ed. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were in an urgent need to relocate to Stratford Upon Avon before our little one arrives. Megan and Freya were extremely helpful and found a perfect home for us within a week and all the help needed to settle in. Fantastic job girls!
Angelika · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmma Franklin was extremely professional and supportive in helping us through the sale of my mother’s apartment. She was patient with all my questions and encouraged us not to lose hope as the sale took a while because of Covid. Other staff in the branch were excellent at passing on messages and answering queries. Many thanks.
Val · 24 October 2022
Agent replied · 23 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotHere is my letter to RA Bennett:
Here is my letter to RA Bennett:Dear Sirs,Re: Termination of Contract 3 The Fairways, Leamington Spa, CV32 6PU.I consider myself very patient and have tried at every juncture to understand that the house was newly renovated and that a few teething problems might exist; but it has gotten to such an extent that even I could possibly put up with the problems.1. For three to four days, no hot water anywhere. (I went to stay at a hotel in Leamington Spa, and have the receipts as proof). I checked that the boiler and thermostat were working correctly, I checked that both had a supply of gas and power, but nothing. I eventually researched online, found a tutorial video, and started to shut down everything, switch off gas and electric, the reset the boiler. After two attempts I heard a loud bang and the pressure jumped to 4 bar. I switched it off, as I was concerned. I sent you (as agent) pictures of the system and the pressure gauge. After a few more attempts fiddling with valves, I managed to get it working a few days later.2. The double electric sockets in the hall do not work. I sent a photo of the offending sockets to you as agent.3. Once I had hot water, I stepped on the shower tray to have a shower, all of the grouting on the ceramic tiles fell into the shower tray. The tray was not attached and waterproofed by silicone but by grout. This obviously meant that water would run onto the floorboards and floor below. I sent you photos of the grouting in the shower tray. Your plumber who came to fix the problem made the marks in the bathroom, after treading through with dirt boots too. 4. There is a serious damp problem on the stairs on the landing (third, fourth stairs). It has spread to both walls. Considering this is a new property, it obviously means either leaking pipes behind the wall, or water invasion from the roof. I have sent you pictures of the offending areas.5. Upon using the toilet in the main bedroom it flushes boiling hot water! The cistern has condensation on the outside due to the heat of the water. The cistern is enclosed behind the ceramic tiled wall and there is no access to it. So the ceramic tiles will need to be pulled off to work on it, rendering the main bedroom useless for a week, and workmen traipsing in and out of the upstairs space. Alos can you imagine the cost!6. I was woken one morning by a loud knocking on the door, it was a planning official from Leamington Spa Council. He was quite agitated and was telling me how long he had been trying to inspect the property. He asked entry, (showed me his credentials), to inspect the “new gable” area. I let him in. He went upstairs and measured the bathroom window in the main bathroom, he said it was “too low” and did not conform with planning regulations and left.7. I received 4-5 phone calls asking when would be convenient for the surveyors to come along and value the property for my mortgage. I told them I had not applied for a mortgage and certainly had no intention of buying the property. He stated that he “had a mortgage application for me personally” and obviously needed to value the property. Most recently, this has now changed to another company called e.serv contacting me for a survey.I have tried my hardest to put up with the constant stream of problems, but I am well aware that with a possible planning issue and needing the toilet cistern to be connected to cold water (and the resulting work on the bathroom wall); I am once again going to be subject to a series of upheavals.I have actually lived in the property for 5 days ()but spent over £7,000 so far, and spent a great deal of time in hotels (happy to produce receipts). To be very honest, I should be suing him for the return of my rent too.I have purchased a lot of new equipment for the house, all of which is now sitting in storage until I find a new place. I discussed the brand new king size bed that I had purchased for £500, and could have taken it or left it. The audacity of the photos suggesting the cardboard boxes are mine, when I complained about them to Bennetts, the building materials left in the garden and under the stairs, the scuff marks, when I never lived in the property (it was your workmen). I am getting to the point whereupon I will take action. I do not appreciate the sly and dishonest way photos have been used to attempt to suggest that I am responsible for ANY of this.
James · 30 June 2023
★★★★★ 5/5
GoogleFreya was professional, friendly and efficient in helping me find my apartment. She made the whole process easy from start to finish. Thank you!
Brian · 25 October 2024
Agent replied · 8 November 2024
Hi Brian,
Thank you for your wonderful 5* review! We're delighted to hear that Freya made your apartment search smooth and enjoyable.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleEmma and her team gave a professional service with an attention to detail. We felt very confident and were reassured with their regular updates.
It was the least stressful house sale we have ever experienced and
I would highly recommend their service
Moira · 24 October 2023
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDal and the team at RA Bennett in Stratford-upon-Avon have worked above and beyond to help my colleague and his family secure their perfect home in the UK. They were very professional and communicated the process very well to us. The support we received from Dal has been exceptional. I highly recommend RA Bennett’s.
Carly · 24 October 2022
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWholeheartedly recommend.
It *should* be the norm for Estate Agents to communicate promptly, helpfully, and when they say that they will. Whilst many firms we have dealt with in the past have claimed to value doing this, and then proved a let down, RA Bennett truly excel on this front.
Emma and Russell were the epitome of helpfulness and professionalism throughout the process, and we cannot thank them enough.
Stuart · 25 October 2019
Agent replied · 23 October 2024
Thank you for your brilliant 5* review regarding R.A. Bennett & Partners. We are so pleased you found our staff are a credit to the estate agent industry as well as knowledgeable and professional. Thank you for your recommendation. Best wishes, Lucy.
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