Trusted Agent profile · Stourbridge
★★★★★
409 reviews across 3 platforms
The Auction House, 87/88 St. Johns Road, Stourbridge, DY8 1EH
Lex Allan's office in Stourbridge, at The Auction House, is rated 4.7 out of 5 across 409 reviews on three platforms, including 382 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
382
Reviews on Google
This office
25
Reviews on Facebook
Business-wide
2
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Lex Allan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
5/5
GoogleA big thank you to the Lettings Team at Lex Allen for again letting our property extremely fast and professionally. Can only mention those who we have dealt with, but a massive thank you to Sasha, James, George and Mark. You guys are extremely responsive, knowledgeable and professional - many thanks.
5/5
GoogleI have been very pleased with the efficient communication and chasing that Kerrie Nicholls and Jessica Allan have done to progress the sale of my property. They have earned their commission from this and by achieving a higher price for the property than I expected.
Hi Shaun, Thank you for your 5* review, We are absolutely over the moon we got this through to goal for all parties involved, we managed to find the right buyers for the property and I'm sure they are also grateful for your patience throughout the process with the chain, all the best in the future. Thanks again, The team at Lex Allan
5/5
GoogleGreat team and lovely people to deal with. Our sale was incredibly smooth and trouble free with plenty of contact from Jess and the team. Thank you very much and we wish you health and happiness for the New Year!
5/5
FacebookLex Allan helped us with both the sale of our business and our home. In particular they made the sale of our house a lot less stressful than it might have been. Leaving a house after 35 years is a big step and all the team, including Jess and Lex junior made it pretty straightforward. Well done and thank you.
5/5
GoogleReally glad I chose Lex Allan for the sale of my property. They were great with understanding my situation and really helping push the sale along to get responses and wrap up ready to complete. Really professional but friendly throughout and always came back to me promptly! Thanks Team at Lex Allan StourbridgePositiveResponsiveness, Professionalism
5/5
GoogleThe whole sales team at Lex Allan are beyond excellent! Not only did they sell our house within 8 days, Jon, Jess and Harry were always so helpful, professional and nothing was too much trouble. I would encourage anyone looking to sell their house to use Lex Allan. Thank you all x x xPositiveProfessionalism
5/5
GoogleWe sold our house with Lex Allan Stourbridge. This is the 3rd time we have used them. Overall, we were very happy and impressed with the service they offered from start to finish. If you’re after a professional house sale or purchase- they’re the agents for you!
Hi James, Thank you for your 5* star review, What better feedback can we get than from someone who has used our services not once, not twice but three times. We were so happy to get a super smooth sale for you on your property, unfortunately your purchase took a little longer than we all expected but it all worked out in the end! Thank you so much for the kind words. Thanks again, The team at Lex Allan
5/5
GoogleFirst class experience from start to completion, they kept in touch with me every week to let me know how my sale was progressing 😁 …
Hi Beverley, Thank you for your 5* review and describing your experience with us as 'first class'!! Such wonderful feedback which is very much appreciated. We are so excited to handover your keys to your new wonderful home on completion day! Thank you again, The Lex Allan Team
5/5
GoogleKerrie and Harry were a pleasure to work with. Both very pleasant throughout, communicated well, answering questions promptly and as thorough in the review of matters as you could hope for. We would recommend them.
5/5
GoogleIts many years since we sold a property and we were very grateful for the help given to us from the team at Lex Allen. Help that made the process much easier. Thank you
Hi Ann, Thank you for your 5* review, It’s great to hear you were happy with our services and felt we helped make the process easier. We wish you all the best. Thanks again, The team at Lex Allan
5/5
GoogleExcellent service from Lex Allen. Used twice. Invaluable when they spotted an issue in the chain and were able to intervene to complete our purchase. Would recommend!
Hi Nick, Thank you for your 5* review. Your kind words and recommendations are appreciated and we are so pleased to read that you were happy with our service on both occasions. The team all work hard to provide a positive experience to both buyers and sellers so it is great to know that you had returned to Lex Allan Stourbridge to sell your beautiful family home. We wish you and the family all the best in your new home, it was a pleasure to help make your dream move a reality. Thank you again, The Lex Allan Team
5/5
GoogleMy property sale was handled very professionally. I was kept up to date throughout the process and Kerrie Nicholls was extremely helpful and friendly, which made the experience much less stressful Thank you!
5/5
GoogleFast and efficient process of selling a rented property to the tenants - all completed within a matter of weeks. Thanks to all concerned.
Hi Louis Thank you for 5* review and kind comments to both our sales and lettings team. We appreciate your continued custom and for promoting the Lex Allan Team. Thank you again.
5/5
GoogleMyself and my partner were both first time buyers and have had a great experience with Lex Allan, we worked directly with Kerrie Nicholls who is one of there Sales Progressor/Negotiators she was very helpful very understanding of us been first time byers and helped to explain the prosses to us very well, making the experience a lot less stressful. Though out the hole prosses, they communicated well with us and all those involved in the process kept me and my partner up to date will all the stages of the prosses and any developments. Over all they were a great team, friendly, helpful and very easy to communicate with.
5/5
GoogleProfessional agents, great communication in particular I’d like to mention Jess who helped to make the sale of my property stress free. Thank you ☺️
Hi May Thank you for your 5* review. It is great to read that you found our service professional and stress free. We thank you for choosing Lex Allan and again for your kind review The Lex Allan Team
5/5
GoogleEasily 5 stars, and more! Kerrie consistently kept us up to date with quick responses and was always available whenever help was needed. I would highly recommend using Lex Allan Stourbridge after this experience if you are moving house.
Hi Jake, Thank you for your 5* star review, We are super pleased to have been able to assist and be part of this journey for you, im glad you were happy with the service you received while using us. Wishing you all the happiness in your new home. Thanks again, The team at Lex Allan
1/5
GoogleTerrible the worst only care about their customers the property owners. Decades of gas fire won't work, leak under kitchen sink and much much more ignored. Be a day late with rent we charge you interest on that. Response to owner they have a system if they cannot get your review removed they deny any knowledge of you. You've been warned they look after their customers property owners who want easy money.
Dear Mr Danks We have noted your recent review. Having looked through our computer systems and we cannot find any record of you being a tenant of our company and believe you may have posted this review against the wrong Letting Agent, in particular as you have posted an almost identical review against one of our competitors. Could we kindly ask that you remove your review. May we take this opportunity to wish you all the best in your move to a new area. Lex Allan Lettings
5/5
GoogleVery professional service throughout our purchase, continuously kept us in the loop and tried to help even when certain queries and requests were probably outside of their remit. We dealt with Jess from start to finish and could not fault her work what so ever, a credit to Lex Allen. Would definitely recommend.
5/5
GoogleAbsolutely brilliant - friendly, attentive to detail & put the customer first . Would highly recommend 😀 …
Hi Andy Thank you for your 5* review and kind recommendations. It has been great to assist you throughout your sale and purchase and we wish you all the best in your new home Thank you again The Lex Allan Team
5/5
GoogleRecently started letting my flat out through Lex Allen, they have made everything run so smoothly. Great communication and efficient process, very happy with everything so far.
Hi Holly Thank you for your 5* review, this is great feedback for our lettings team. It is important for us to hear that our clients are happy with our service so your positive comments are much appreciated. We look forward to keeping in contact with you. Thanks again, The Lex Allan Team
5/5
GoogleFast, smooth and seamless selling of my dad's property from start to finish. Assistance given where needed every step of the way.
Hi Kerry Thank you for your 5* review for our sales team. We appreciate that selling a family home can be a stressful experience but we are so happy to see that you found the process fast, smooth and seamless whilst using Lex Allan. It was a pleasure to assist you and your family throughout and we wish you all the best The Lex Allan Team
5/5
Googlefrom start to finish everyone i dealt with at Lex Allan were excellent. special mention to Harry in the Stourbridge office who was very professional and in constant communication with all parties to ensure a smooth and timely transaction!PositiveProfessionalism
5/5
GoogleI moved into my property recently. I cant thank lex allan's team enough especially James perks he was responsive and efficient through out the whole process. Simply fabulous!
5/5
GoogleAmazing experiance from start to finish using Lex Allan. A massive thank you for Kerrie if it wasn't for her i may never of been in, with how long solictor take these days... super helpful would recommend and use Lex Allen for future purchases.
Hi Kurt, Thank you for this fantastic 5* review. We really appreciate your kind words and its great to know you would use Lex Allan again in the future. All the best with your new venture, The team at Lex Allan.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lex Allan's Stourbridge office has 409 reviews across three platforms: 382 on Google, 25 on Facebook (across the whole business), 2 on Trustpilot (across the whole business).
Lex Allan Stourbridge is rated 4.7 out of 5 across all 409 reviews, and 4.7 out of 5 on Google from 382 reviews.
Yes. In The Trusted Agent 2026 awards: Lex Allan, Stourbridge won Trusted Agent.
Lex Allan Stourbridge, The Auction House, 87/88 St. Johns Road, Stourbridge, DY8 1EH.
