Trusted Agent profile · Stourbridge

Hunters Stourbridge reviews

★★★★★ Good

1,349 reviews across 2 platforms

11a St John's Road. Stourbridge, DY8 1EJ

Hunters's office in Stourbridge, at 11a St John's Road. Stourbridge, is rated 3.8 out of 5 across 1,349 reviews on two platforms, including 738 Google reviews rated 5.0. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.

Google logo

5.0 / 5

738

Reviews on Google

This office

Trustpilot logo

611

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Google

Elisha is an excellent letting manager, efficient, supportive, and incredibly easy to work with. She communicates brilliantly and always delivers on what she promises. Highly recommended.

Ali · 10 August 2026

Agent replied · 10 October 2026

Thank you very much for your 5* feedback, it is what we aim for, so we are so pleased to hear you were happy with our service!

5/5

Google

George at Hunters Stourbridge went above and beyond for us. We had a very difficult solicitor who rarely responded, George was supportive and helpful at every turn and we cannot thank him enough. We would highly recommend Hunters for your house sale.

Karin · 9 April 2026

Agent replied · 16 April 2026

Thank you very much for your 5* feedback, it is what we aim for so we are so pleased to hear you were happy with our service!

5/5

Google

Jack and the team were fantastic helping us with the purchase of our new home. They kept us informed throughout the whole process. We used someone outside the Hunters group for a sale and we found Hunters to be the better of the estate agents.

Simon · 16 March 2026

Agent replied · 16 April 2026

thank you for leaving such a positive review for Jack. We are so pleased that you were satisfied with the service provided here at Hunters

5/5

Google

Ellis and his team were professional and friendly throughout the journey from marketing to completion of the sale of my property. I am very pleased and have no hesitation in recommending Hunters' Stourbridge Team to anyone considering selling their property.

Valerie · 9 April 2026

Agent replied · 16 April 2026

We're really pleased to hear that you have had a positive experience with Ellis and our sales team. We wish you all the best in the future!

5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help. The team I met on key‑collection day was amazing, friendly, welcoming, and incredibly helpful. Overall, a fantastic experience. Highly recommended.

Barbara · 1 June 2026

5/5

Google

I am delighted to be with Hunters for this letting. Elisha was very helpful, responsive and informative throughout the entire process, answering any questions I had and with great response time, helping to make it easy and stress free. Brilliant service!

Ivo54 · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to leave us a 5* Review! We really appreciate your feedback.

1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

5/5

Google

Would highly recommend hunters as your go to estate agent and rental management company. The best of the best. Abi was incredible in finding me a tenant and sorting out any paperwork. Top notch service from the team.

Alex · 16 March 2026

Agent replied · 16 April 2026

Alex, thank you for leaving such a positive review for Abi. We are so pleased that you were satisfied with the service provided here at Hunters.

5/5

Google

Elisha Hennessy was excellent to deal with. Nothing was too much trouble and I found the whole experience professional and hassle free.

Ray · 10 July 2026

Agent replied · 10 October 2026

Thank you for the review Ray, we always strive to make the process as smooth and hassle-free as possible, and it's great to know we did just that!

5/5

Google

Having bought and sold with Hunter’s in the past, I had no hesitation in using them to find a tenant for my rental property. Unfortunately the tenancy didn’t work out which ultimately led to me going to arbitration to claim compensation from the tenants deposit. Beckie Pearson from Hunter’s handled the whole process from start to finish and kept me constantly updated on the progress of the claim. It is so refreshing that someone actually takes the ownership of a problem and sees it through to its conclusion so efficiently. I now have a new tenant thanks to Hunter’s. Thank you Beckie. 🙂

Vivien · 6 December 2024

Agent replied · 11 June 2024

Thank you Vivien

5/5

Google

I would like to leave a review regarding the service we received, especially from Abi, Senior Lettings Negotiator. The service was excellent, starting from scheduling the appointment for the viewing. Abi was very prompt in her responses and made the entire moving process much easier and smoother than we expected. Having had a not-so-great experience in the past with another agency during a move, we were quite sceptical about moving into another property. However, we are very happy with the service we received from Hunters. Thank you!

Joanna · 5 December 2024

Agent replied · 10 December 2024

Thank you for the 5* review and kind words, Joanna.

5/5

Google

Ellis was excellent done a better job in solving issues with my move than the solicitors involved well done Ellis!

Ryan · 10 July 2026

Agent replied · 10 October 2026

Thank you very much for your 5* feedback, it is what we aim for, so we are so pleased to hear you were happy with our service!

5/5

Google

A belated thank you to the team at Hunters for their help with selling our late Mother's home in Norton. Special thanks to Ellis who, from the time we met him until completion, went out of his way to make what was a very difficult time a little bit easier. He couldn't have been more professional with his handling of the sale and kept us informed every step of the way. We can't recommend Hunters enough. Thank you so much. Jackie and Catherine

Jackie · 19 November 2024

Agent replied · 10 December 2024

Hi Jackie, thank you for taking the time to leave us such a wonderful review. We appreciate your feedback and recommendation.

5/5

Google

Abi was a lovely lady and helped me with finding a suitable apartment to rent in the area of my choice. She was friendly and helped answer any concerns or questions I had.

Dr · 2 April 2026

Agent replied · 16 April 2026

thank you for leaving such a positive review for Abi. We are so pleased that you were satisfied with the service provided here at Hunters

5/5

Google

Ellie was unbelievable at her job. Things got so stressful for us and she was just getting on with what was needed to help us. Nothing was too much, she would always let us know what was going on, she has such good knowledge of the industry and is a lovely person. Thanks so much!! All the staff when we called to the shop were brilliant and helpful. We also dealt with Ellis before we brought this house. He was also so helpful, knowledgeable and just a really nice guy! Thanks everyone so much, really happy with your service!!!!

Katie · 10 November 2024

Agent replied · 10 December 2024

Thank you for your great review, Katie. Our sales team have been glad to help you throughout the process. Enjoy your new home!

5/5

Google

We recently bought our house through Hunters and Ellis Hill was brilliant throughout, making the process seamless and stress-free for us as first-time buyers. Communication was efficient and frequent, and I would highly recommend Ellis and the team!

Jack · 16 February 2026

Agent replied · 16 April 2026

Jack, thank you for taking the time to leave us a review. We are pleased to hear you have been happy with our service. All the best.

5/5

Google

Elisha was absolutely wonderful to work with. From our very first interaction, she was personable and immediately made his feel at ease. She conducted herself with professionalism throughout the entire process, while still being warm and …

Allenia · 16 February 2026

Agent replied · 16 April 2026

Thank you Allenia for leaving such a kind and positive review for Elisha. We are happy she was able to find you the right property.

5/5

Google

I would like to thank Abi Daly, for her support and patience in ensuring I was successfully in obtaining my property. It was a difficult period in my life going through a painful separation and divorce, and she was one of the supporting cogs, in me getting my ducks in a row. Thank you Hunters and Abi Daly, for the outstanding customer service, and out of the box thinking. Can't thank them all enough, and would recommend them to anyone, looking for tailored customer service and support.

Husan · 16 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave a wonderful review, Husan! We are glad to have supported you throughout the process of finding your property.

5/5

Google

Great and friendly service throughout. Elisha was lovely and incredibly helpful during viewing and subsequent application process.

Mike · 10 July 2026

Agent replied · 10 October 2026

Mike, We're really pleased to hear that you have had a positive experience with our lettings team. We wish you all the best in the future!

5/5

Google

Hunters sold my parents house and what a pleasure it was .Fantastic team, Ellis looked after us from the beginning to the end . After having two other estate agents before Hunters took over, it definitely was third time lucky, Ellis was absolutely lovely he kept us informed all the time by checking in weekly and going over how things was going. We even had a app which we could monitor with viewing, buyers comments,offers etc, which was a bonus. Ellis is a star ,a lovely young man with beautiful manners, l called him my adopted son. Would definitely choose Hunters again and highly recommend.😁👍

Karen · 2 October 2024

Agent replied · 23 October 2024

Hi Karen, thank you for taking the time to leave such a lovely review. We are glad you were happy with our service and we are grateful for the recommendation.

5/5

Google

We have recently rented a property from Hunters, and have found them a delight to deal with. We met Elisha at the house for the initial viewing. We found Elisha polite, professional, and easy to communicate with. The whole process from the first viewing, to being accepted for the property, and up to the moving date was stress free. We have had a couple of teething issues with the property, and have dealt wish Elisha and Rebecca after moving in, they have responded quickly, and rectified the issues we have encountered I would fully recommend Hunters, and wouldn’t hesitate in using them again should the need arise. Keep up the great work ladies, you are an asset to the Company.

Rachael · 16 March 2026

Agent replied · 16 April 2026

thank you for leaving such a positive review for Elisha. We are so pleased that you were satisfied with the service provided here at Hunters

5/5

Google

Amazing service from start to finish. Ellis is talented, professional and clearly loves his job. George did a great job on the viewings. Sam is extremely helpful and efficient, such a quick responder to emails and calls. They are a great team, I would highly recommend Hunters to anyone. I have used many estate agents in the past, Hunters are definitely superior. They are slightly more expensive than other agents but well worth the extra money.

Sophie · 19 November 2024

Agent replied · 10 December 2024

Hi Sophie, it has been our pleasure to help you throughout the process. Thank you for your kind words.

5/5

Google

Really happy that we chose Hunters to sell our house. Our initial contact was friendly and informative and Kaya was on the end of the phone or email for any worries we had along the way. Thank you.

Jeanette · 19 January 2026

Agent replied · 26 January 2026

Thank you so much for leaving Kaya a 5* Review. We are very pleased you have had such a positive experience with ourselves.

5/5

Google

All has been a pretty smooth process buying a house via these guys. Kaya has always been on hand for the whole process to keep the process flowing nicely :)

Martin · 16 March 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to leave us a 5* Review! We really appreciate your feedback.

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Questions about Hunters Stourbridge

Has Hunters won any awards?

Yes. In The Trusted Agent 2026 awards: Hunters, DY8 won Platinum; Hunters, Chesterfield won Platinum; Hunters, Southampton won Platinum; Hunters, Filey won Gold; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Hunters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stourbridge.

What do you need help with?
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