Trusted Agent profile · Stourbridge

Billingham and Co Estate Agents Stourbridge reviews

4.8

★★★★★ Excellent

292 reviews across 2 platforms

4 Hagley Rd, Stourbridge, DY8 1PS

Billingham and Co Estate Agents's office in Stourbridge, at 4 Hagley Rd, is rated 4.8 out of 5 across 292 reviews on two platforms, including 74 Google reviews rated 4.6.

Google logo

4.6 / 5

74

Reviews on Google

This office

Trustpilot logo

218

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Google

Giles is amazing! From the moment he valued my dad's house after he decided to move after we lost my mom, he handled the valuation, the decison to market and all viewings with such patience and understanding. Having previously sold our own house with Giles, I would not have trusted any other company to assist dad in this huge decision. It had its challenges with Covid 19, but even then Giles was proactive and continued to do everything he could to help. Dad is now happily in his new home, which Giles even helped and advised us on..... he kept me sane! Obviously, it goes without saying, we highly recommend Giles and Billingham and Co!

Wendy · 14 April 2021

Agent replied · 11 June 2024

Dear Wendy, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co.

5/5

Trustpilot

EXCELLENT SERVICE

Natalie and her team were excellent. My wife and I are first time buyers and Natalie and her team talked us through the various phases of buying a property even though they were working for the vendors - there actions however meant that the sale went through as smoothly as possible.I will happily recommend Billinghams as an Estate Agent to anyone I know or who asks me.WELL DONE EVERYONE!And thank you all once again.

Alberto · 8 April 2022

Agent replied · 10 June 2024

Hi Alberto, Thank you for such a detailed review and for commending our Dudley Team. Thank you again.

5/5

Trustpilot

Very impressed and satisfied.

From the moment we contacted Billingham's they could not have been more helpful or accommodating. Their Sales Manager came to meet with us & sent us a precise cost with hours. He offered useful advice and a host of viewings were arranged within days. The house was successfully sold. We're really happy with the professional services and smooth communication with Billingham's throughout whole process. Thanks Phil and Team.

Ruth · 28 November 2022

Agent replied · 10 June 2024

Hi Ruth, Thankyou for your kind review it is really appreciated. Phil will be delighted and I am glad that you have been pleased with the service experience. Happy Christmas.

5/5

Google

Our experience with Billingham & co was second to none. Giles Harvey was so helpful & professional he dealt with all the issues and upsets of me & my partner purchasing a house from one of his clients, He arrived the afternoon with the keys to our new home with a smile on his face So much made our day. I will recommend Giles & colleagues every day for there professionalism. So many thanks Trina & Wayne

Wayne · 14 April 2021

Agent replied · 11 June 2024

Dear Wayne, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co.

5/5

Trustpilot

A great job by Natalie at Billingham &…

A great job by Natalie at Billingham & Co selling our house and bringing it to a speedy conclusion, even obtaining an exchange of contracts ten days ahead of completion (which doesn't happen very often these days). Well done and thank you Natalie.

John · 19 June 2024

Agent replied · 24 August 2024

Dear John, Thank you so much for taking the time to leave a 5-star review of our services. Natalie and the sales team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Google

We met Jez Rhead when we viewed the house that we ended up buying. We were immediately impressed by his thoroughness, positive attitude and professionalism, so invited him to represent our own house that we needed to sell. Jez is everything a great estate agent should be - always available to talk, knowledgeable about the market and determined to get the best deal possible for the property he is selling. And to crown it all, Billingham & Co offered us an excellent fixed price agent and solicitor's fee package which worked out to be highly cost effective. Would recommend Billingham unreservedly.

Malcolm · 14 April 2020

Agent replied · 10 June 2024

Dear Mr Harris, Thank you so much for your 5 star service review. We will pass your comments on to Jez and the Stourbridge team. Best wishes, Billingham & Co.

5/5

Google

Recently used these Estate Agents Lettings Service. Our first point of contact was Adam who arranged for an appraisal of the property to be undertaken by Matthew. We were very impressed by the prompt, knowledgeable and efficient way in which this was done. Hence the property was marketed by the agents. Richard was faultless in his communication regarding feedback on viewings and responding to any questions that we had. A tenancy was secured quickly. Cannot fault the service that we have received. Would highly recommended this company. All involved deserve a five star rated review.

Victoria · 14 April 2020

Agent replied · 11 June 2024

Dear Mrs Lowe, thank you so much for your kind review. We're delighted that you were pleased with the service and will pass on your comments to Adam, Matthew and Richard. All the best, Billingham & Co

5/5

Google

From a buyer's perspective, we could not be happier with the service we received from Billingham & Co., In particular Jez, who oversaw our purchase. He (and by extension the company) is very knowledgeable and charismatic and very proactive throughout the whole process. As estate agents go, me and my partner cannot recommend them enough. If you are looking for a professional, responsive service, you will find it here.

Jordan · 14 April 2022

Agent replied · 11 June 2024

Dear J G (Big Jordie), Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback, thank you so much. Kind regards, Billingham & Co.

5/5

Trustpilot

Excellent service, super friendly team

I recently bought my first home through Billingham & Co. and the service was superb.Kelly was fantastic co-ordinating between buyer and seller and I knew where everything was upto before I even realised I needed to know. When/if it comes to selling the property on, or if someone I know is looking for an estate agent I would have no problem recommending Billingham & Co as a fantastic choice they could make.

Pete · 23 September 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Kelly and the Dudley Team.

5/5

Trustpilot

Fresh outlook and house sold, that’s Alice!

Our previous estate agents were getting nowhere near a sale, let us down by referring us to other routes to market, wrong choices and wrong decisions made

RichardWilliamsElevens · 6 May 2026

Agent replied · 25 September 2026

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Trustpilot

Outstanding performance

From the outset Jamie was very positive about a bungalow that another estate agent had seen little value in. He could see the potential which he shared in a professional, warm and friendly way. I liked his willingness to use more modern methods - videos, social media - and to seek a wider market than we might have expected. He was honest in explaining that we would soon know whether we were asking the right price. He promised his team would be working hard - and they were. I felt absolute trust in them and their ability to sell - partly because they didn't provide a flowery sales pitch for the house. They sold the bungalow in record time (2 months from start to finish) and for a price that suited everyone. I was selling from a distance, but could leave everything to them knowing they would keep me informed of every stage. Can't thank them enough!

D · 27 October 2018

Agent replied · 10 June 2024

A lot of people who work in sales promise the earth but don't deliver and Estate Agents tend to be put into that camp. We are real local property experts who do care about the customer service our clients receive and work exceptionally hard to get the right results. We are glad that you researched the local agents and chose wisely. Thank you from the Billingham Taylor Dudley Team for you kind and detailed review of our service it is greatly appreciated.

5/5

Google

Billingham and Cooke sold my home and supported me through the process. Always on hand to support and went above and beyond to support my sale. Great liaison and updates easy to get hold of on phone or email. Supported with Solicitor and supported with a quicker sales process. Certainly use them again. Thank you Jez!

Kirsty · 16 April 2023

Agent replied · 10 June 2024

Dear Kirsty, Thank you so much for taking the time to leave us a 5 star review of our services. Jez and the team are delighted with your feedback, Kind regards, Billingham & Co

5/5

Trustpilot

Alice Cowsill was amazing

Alice Cowsill was amazing!

David · 20 August 2025

Agent replied · 6 June 2026

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Trustpilot

Professional, charismatic and proactive.

From a buyer's perspective, we could not be happier with the service we received from Billingham & Co., In particular Jez, who oversaw our purchase.He (and by extension the company) is very knowledgeable and charismatic and very proactive throughout the whole process.As estate agents go, me and my partner cannot recommend them enough. If you are looking for a professional, responsive service, you will find it here.

Jordan · 4 September 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

4/5

Google

I am very happy with the way that Jez at Billingham & Co dealt with the sale of my property. A global pandemic does not make moving any easier and there were a few worrying moments along the way, but Jez was always there to offer advice and reassurance when needed, even on his days off! It all worked out in the end and everybody is happy!PositiveValue

Sue · 14 June 2021

Agent replied · 13 June 2024

Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co

5/5

Trustpilot

Billingham and Co review

Can't fault Billingham &Co they went out of their way to help with the both the viewing and buying process, Gemma was very helpful when nearing completion by chasing solicitors and even in some cases doing their job for them will definitely use in the future

Scott · 27 September 2023

Agent replied · 10 June 2024

Dear Scott, Thank you for your review it is greatly appreciated and your comments will be shared with the team.

5/5

Trustpilot

Fantastic 5* Service

Just completed on a property sale through Jeremy Rhead at Billingham & Co. Having brought & sold before, I knew what I didn't want from an agent!

Joanne · 9 March 2026

Agent replied · 6 June 2026

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

4/5

Google

I’m happy to say my maintenance issue has been resolved. The team handled the repair well once it was addressed, and I appreciate the follow-up and effort to get everything sorted. Thank you for the support.

Thabisa · 16 December 2025

Agent replied · 15 January 2026

Thank you so much for your feedback and for letting us know your maintenance issue has been resolved. We’re really glad to hear the repair was handled well and that the follow-up met your expectations. If anything else comes up or there’s anything we could do to turn this 4-star experience into a 5-star one, please don’t hesitate to reach out. Thank you again for your trust and for taking the time to share your experience. Regards, Billingham & Co

5/5

Google

I have just brought my first house through this estate agent. I had Jez as my estate agent. The whole process was easy, with no complications and I had the keys within 12 weeks. Jez was friendly and approachable, with an excellent knowledge of the area that I was moving to. I would recommend this estate agent to anyone.

K · 14 April 2022

Agent replied · 11 June 2024

Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co.

5/5

Trustpilot

Really excellent service from the…

Really excellent service from the company, especially Natalie and jez rhead from the dudley branch .Thanks to both of you for the great service and support that given to us .Iam new here ,from my experience i received very good service and support from them .i have no words to express .They both were professional and honest in every way from start to finish and any time i can contact them .i really get best servicefrom the company..i can highly recommend them . Me and my family really thankful to both of you and whole team.

Anish · 26 May 2023

5/5

Trustpilot

This company is amazing

This company is amazing! Victoria is priceless and went over and beyond her role as a estate agent through a very hard sale caused by the buyer, she listened to me cry and did EVERYTHING she could to make the problem better. She would chase solicitors when they wasn't getting back to us and sympathise with the situation we was in ....... outstanding member of staff worth her weight in gold!

Anna · 13 January 2019

Agent replied · 10 June 2024

Hi Anna,Thank you for your lovely review about your sale and more importantly the service provided by Victoria. It was one of those hard ones and just shows how important it is to have the right person and company pushing and going that extra mile for you. We look forward to seeing the new place once you have settled in.Thanks Jamie Taylor (Director).

5/5

Trustpilot

Buying and selling with Billingham & Co

I have nothing but praise for the whole team at Bellingham & Co. From start to finish, they were professional, approachable and incredibly helpful throughout the entire process.

Mumta · 24 September 2026

5/5

Google

Jez was incredibly helpful with our purchase earlier last month despite the hold ups from solicitors. He was patient with us and kept us up to date with changes and movements in progress. We really appreciate all of Jez’s help and will be sure to use him in future if we come to sell our house.

Amy · 14 April 2022

Agent replied · 11 June 2024

Dear Amy, Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback, thank you so much. Kind regards, Billingham & Co.

5/5

Trustpilot

I have just brought my first house

I have just brought my first house through this estate agent. I had Jez as my estate agent. The whole process was easy, with no complications and I had the keys within 12 weeks. Jez was friendly and approachable, with an excellent knowledge of the area that I was moving to. I would recommend this estate agent to anyone.

K · 10 October 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Billingham and Co Estate Agents's Google reviews

Questions about Billingham and Co Estate Agents Stourbridge

How many reviews does Billingham and Co Estate Agents Stourbridge have?

Billingham and Co Estate Agents's Stourbridge office has 292 reviews across two platforms: 74 on Google, 218 on Trustpilot (across the whole business).

What is Billingham and Co Estate Agents Stourbridge's rating?

Billingham and Co Estate Agents Stourbridge is rated 4.8 out of 5 across all 292 reviews, and 4.6 out of 5 on Google from 74 reviews.

Where is Billingham and Co Estate Agents's Stourbridge office?

Billingham and Co Estate Agents Stourbridge, 4 Hagley Rd, Stourbridge, DY8 1PS.

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