Trusted Agent profile · Stourbridge

Billingham and Co Estate Agents Stourbridge reviews

4.8

★★★★★ Excellent

293 reviews across 2 platforms

4 Hagley Rd, Stourbridge, DY8 1PS

Billingham and Co Estate Agents's office in Stourbridge, at 4 Hagley Rd, is rated 4.8 out of 5 across 293 reviews on two platforms, including 74 Google reviews rated 4.6.

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4.6 / 5

74

Reviews on Google

This office

Trustpilot logo

219

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

Really excellent service from the…

Really excellent service from the company, especially Natalie and jez rhead from the dudley branch .Thanks to both of you for the great service and support that given to us .Iam new here ,from my experience i received very good service and support from them .i have no words to express .They both were professional and honest in every way from start to finish and any time i can contact them .i really get best servicefrom the company..i can highly recommend them . Me and my family really thankful to both of you and whole team.

Anish · 26 May 2023

5/5

Trustpilot

This company is amazing

This company is amazing! Victoria is priceless and went over and beyond her role as a estate agent through a very hard sale caused by the buyer, she listened to me cry and did EVERYTHING she could to make the problem better. She would chase solicitors when they wasn't getting back to us and sympathise with the situation we was in ....... outstanding member of staff worth her weight in gold!

Anna · 13 January 2019

Agent replied · 10 June 2024

Hi Anna,Thank you for your lovely review about your sale and more importantly the service provided by Victoria. It was one of those hard ones and just shows how important it is to have the right person and company pushing and going that extra mile for you. We look forward to seeing the new place once you have settled in.Thanks Jamie Taylor (Director).

5/5

Google

Jez was incredibly helpful with our purchase earlier last month despite the hold ups from solicitors. He was patient with us and kept us up to date with changes and movements in progress. We really appreciate all of Jez’s help and will be sure to use him in future if we come to sell our house.

Amy · 14 April 2022

Agent replied · 11 June 2024

Dear Amy, Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback, thank you so much. Kind regards, Billingham & Co.

5/5

Trustpilot

I have just brought my first house

I have just brought my first house through this estate agent. I had Jez as my estate agent. The whole process was easy, with no complications and I had the keys within 12 weeks. Jez was friendly and approachable, with an excellent knowledge of the area that I was moving to. I would recommend this estate agent to anyone.

K · 10 October 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

5/5

Google

We have recently purchased a property through billinghams and dealt with Giles and Jez. Not only were they professional, they were extremely patient and friendly. From start to finish, they helped in any way they could, they always called back when they said they would and I cannot thank either of them enough to be honest. They are a credit to the company.

Danielle · 11 June 2020

Agent replied · 11 June 2024

Dear Danielle, Thank You so much for your 5 star service review. We will pass your comment on to Giles and Jez. Best wishes, Billingham & Co.

5/5

Trustpilot

Excellent service

Excellent service, especially from Natalie and Kelly. Thanks to both of you for being so understanding and helpful and just generally friendly. Thanks to Phil as well from the beginning of putting our house on the market, a genuine person non pushy and just likes a general chit chat on a normal level.Thanks again BillinghamsMr K Harper

Kevin · 7 October 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie, Kelly and the Dudley Team.

5/5

Google

We have recently purchased a property through billinghams and dealt with Giles and Jez. Not only were they professional, they were extremely patient and friendly. From start to finish, they helped in any way they could, they always called back when they said they would and I cannot thank either of them enough to be honest. They are a credit to the company.

Dani · 14 April 2020

Agent replied · 14 April 2026

Dear Danielle, Thank You so much for your 5 star service review. We will pass your comment on to Giles and Jez. Best wishes, Billingham & Co.

5/5

Google

Just brought our forever Home through Bellinghams their Agent/sales manager Jeremy Rhead was out standing in every aspect he went above and beyond our expectation even though he didn't have to. He was more help than our own estate agents he kept us unto date more regularly than our own thoroughly recommend this chap.. Jez Thank you very much

Gary · 14 April 2021

Agent replied · 11 June 2024

Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co

5/5

Trustpilot

The team and Billingham Taylor

The team and Billingham Taylor, Brierley Hill were brilliant in their communication throughout my home purchase experience. We had solicitor issues on both sides, however the team kept both sides constantly updated and on the same page. Had it not been for the team the purchase would have definitely taken a lot longer with more issues. I would definitely recommend anyone looking to use their services.

Adnan · 7 September 2018

Agent replied · 10 June 2024

Hi Adnam, Thank you for your kind review it is appreciated. I am glad that you had a positive and stress free experience.

5/5

Trustpilot

Very professional agency

Very professional agency. Jez was brilliant, really helpful. He went above and beyond, helping with everything to do with the sale, even things that weren't within his remit!!!

Jenny · 21 April 2024

Agent replied · 10 June 2024

Dear Jenny, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Trustpilot

House Purchase - Jez

Jez was incredibly helpful with our purchase earlier last month despite the hold ups from solicitors. He was patient with us and kept us up to date with changes and movements in progress. We really appreciate all of Jez’s help and will be sure to use him in future if we come to sell our house.

Amy · 3 September 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Jez.

5/5

Trustpilot

Natalie was very helpful from start to…

Natalie was very helpful from start to finish and billingham in general are great, they also have people who will set up all your bills for you! Which helped me a lot as I work a lot and also have university I struggle to find the time and they took care of it all.

Daná · 1 December 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

5/5

Trustpilot

Victoria has been absolutely amazing…

Victoria has been absolutely amazing from day one to help us get into our beautiful new home, she kept me calm when calling up worrying if things had changed or if anything was to go wrong! Highly recommend her service to anyone, regular contact from victoria has helped my anxiety so much and wouldn't of got through it without her...Massive thank you victoria

Cheryl · 21 June 2019

Agent replied · 10 June 2024

Hi Cheryl, thank you for your review, and for especially mentioning the person that you dealt with, it is appreciated. It is a highly stressful process and people often don't understand what is involved and how emotional it can be. Glad you were happy with the service and good luck in your new home.

5/5

Google

The help and support I received from Billlingham & Co and in particular Caroline Kendall was excellent. Always happy to ‘go the extra mile’ and I very much appreciate the service I received from them during my property purchase. I would highly recommend Billingham & Co to any vendor or purchaser.

Matt · 14 April 2022

Agent replied · 11 June 2024

Dear Matt, Thank you so much for taking the time to leave us a 5 star review of our services. Caroline and the team are delighted with your feedback, thank you so much. Kind regards, Billingham & Co.

5/5

Trustpilot

Excellent company

Have just recently rented a property through this company. Natalie was dealing with our application, made it very simple and stress free from applying for the property to picking up the keys! Was very attentive and answered any questions we had. Especially as this was our first time private renting! Highly recommend :)

Shauna · 22 October 2021

Agent replied · 10 June 2024

Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.

5/5

Google

Recently bought a house through Billingham's, thank you to Gemma & the team for making it an easy process and answering any questions I had.

Sam · 15 April 2024

Agent replied · 11 June 2024

Dear Sam, Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback, Kind regards, Billingham & Co

5/5

Google

We bought through Jez @Billinghams Stourbridge. Could not fault him! Excellent knowledge of the area, house and property market. He was available to answer queries any time and even spent his sunday trying to negotiate our sale. Would totally recommend. Thank you so much Billinghams for making this as smoother process as it could be.

Laura · 14 April 2021

Agent replied · 11 June 2024

Dear Laura, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co

5/5

Trustpilot

Excellent service

Phill was professional and an exceptional estate agent best I have ever dealt with and I have moved several times over the years . Was a pleasure doing business with

M · 19 May 2025

5/5

Google

My family and I recently used the services of this estate agent and can't fault them at all. Their communication and professionalism was excellent, especially PHIL, who was so very helpful. I would highly recommend this agent.

V · 13 July 2025

Agent replied · 15 January 2026

Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co

5/5

Trustpilot

Highly recommend Alice

highly recommend Alice. Her customer service is second to none, hence l have always used her services over the past 15 years with buying and selling our family homes.

Great · 2 April 2025

5/5

Trustpilot

Thank you to everyone

Thank you to everyone, especially Richard. After an awful experience renting with another agency, billingham and co made my move into my new house really easy and were completely professional. I feel like I chose the right agency this time and would recommend to anyone looking to move homes. My new home is so beautiful!

Samantha · 27 June 2019

Agent replied · 10 June 2024

Hi Sam, glad that you were happy with the service from start to finish. I shall pass your comments on to the big man myself. Enjoy your new home.

5/5

Trustpilot

Great helpful team

Many thanks to Billinghams for the help I received from Kelly and Phil who were extremely helpful from star to finish.Nothing was too much trouble and I would highly recommend this company for any property dealings that you are considering in the future

Pamela · 16 February 2022

Agent replied · 10 June 2024

Hi Pam, Thank you for your review it is appreciated. I shall pass your comments onto Kelly and Phil.

5/5

Trustpilot

Excellent Service

Despite the lockdown restrictions Billinghams and Jez were excellent throughout taking care to keep me and the buyer informed at all stages. The all in fee was very competitive and absolutely no hidden extras. Viewings were conducted by Jez taking the stress out of selling my mothers house so soon after her death. I did not have to chase them about anything. The board was put up quickly and taken down the morning of completion. I am delighted with the 5 star service and would highly recommend this company.

Elsinor · 25 March 2021

5/5

Trustpilot

I would like to thank your colleague…

I would like to thank your colleague Victoria from Brierley hill branch she has been a super star through out the whole process with out het help I'm sure we wouldn't of had a sale due to the cock up with solicitors you have a great member of staff with many thanks David fortune

Customer · 1 February 2019

Agent replied · 10 June 2024

Hi David, Thank you for the 5 star review for our 5 star employee. Victoria is like a dog with a bone and wont let things just plod along. She definitely gets stuck into every case. Your review is appreciated and it has been shared with Vic. Thanks, from the Directors of Billingham & Co.

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