Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA great service from Jez Rhead at…
A great service from Jez Rhead at Billingham & Co. Great energy, diligent and hard working, I unreservedly recommend Jez and Billingham to anyone in the Kinver/Stourbridge area.
Steve · 16 December 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotWe had a really positive experience
We had a really positive experience. Emily was professional, responsive and helpful at each stage and kept us informed through each step of the process.
Customer · 15 December 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice Cowsill was fantastic
Alice Cowsill was fantastic, we didn’t sell our house with billinghams but we bought from them and Alice did the work of estate agents and solicitors, keeping us informed throughout and guiding us through.
Joshua · 17 September 2025
Agent replied · 6 June 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotEmily was so friendly and helpful
Emily was so friendly and helpful, she made the house move a positive experience. I would definitely recommend Billinghams and Emily to anyone looking at selling or buying a house.
Mandy · 24 October 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice and the team were quick and…
Alice and the team were quick and efficient to respond. Kept me informed all the way and the whole selling process went very smoothly. Thank you to Alice and the team for looking after me.
Jane · 23 August 2025
Agent replied · 6 June 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
GoogleRecently bought a buy to let through Billinghams. I dealt with Gemma from sales Stourbridge office. Can't thank Gemma enough for her efforts. She showed me around the property several times both before and during the sales process. She was very professional, friendly and informative throughout. Highly recommended and if you do have the pleasure of dealing with her, cadbury's chocolate is a great way of saying thank you.
Colin · 15 April 2024
Agent replied · 10 June 2024
Dear Colin, Thank you so much for taking the time to leave us a 5 star review of our services. The team are delighted with your feedback, Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotMe and my partner dealt with Paige…
Me and my partner dealt with Paige whilst sorting out our property, it’s our first home together and it’s quite scary! And she’s been nothing but great, so comforting when needing to ask questions which may seem silly asking. As well as being very quick to get back to us when we had any difficulty. We couldn’t be more pleased and are very grateful. Thankyou!
Chloe · 6 June 2024
Agent replied · 9 June 2024
Dear Chloe, Thank you so much for taking the time to leave a 5-star review of our services. Paige and the lettings team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAn excellent service thank you Paige
Paige has been the most efficient, professional and friendly person we’ve ever dealt with regarding moving house. She kept us updated, was patient over glitches incurred by Goodlord and was an absolute pleasure to deal with. She made our viewing and move an enjoyable experience, rather than daunting and stressful. Thank you Paige for such a service. You have a great personality. John, Donna & Dionne.
John · 13 April 2024
Agent replied · 11 June 2024
Hi John, Sales aren't as easy to get through as people may think. Some take a lot more work than others but glad that we got there in the end for you. Thank you for your kind words. Your feedback has been passed back to the office. Thanks it is appreciated.
★★★★★ 5/5
TrustpilotPaige is amazing! Easy move in :)
Paige has been a wonderful agent to work with getting my new apartment sorted. They're professional and good at their job, but also friendly, welcoming, and personable. I didn't feel like I was working with a stuffy corporate entity, but a real person who treated me the same way. It helped me feel valued and appreciated as a prospective tenant.The process of applying and moving was super quick and very easy! And now that I'm in I know that if I have any issues I'll be well taken care of.Thank you Paige, and the rest of the team at Billingham and Co lettings!
Jamie · 20 December 2024
★★★★★ 5/5
TrustpilotFantastic service off Jeremy
Fantastic service off Jeremy from Billingham & Co. Even through they were not our selling agent. I feel we got a better service from them than we did our own. Jeremy’s communication throughout the process what outstanding. He was always on hand to guide and support in matters we needed addressing. 5* service. If we ever move again I will 100% be selling with Jeremy and Billingham and Co.
Ben · 27 October 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotAlice was great from day 1
Alice was great from day 1. The only estate agent who was willing to show projective buyers around at weekends and in the evening.
John · 3 September 2025
Agent replied · 6 June 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotGood professional service
Emily was very professional and attentive, kept in touch and was easily contactable; good communication.
Phil · 14 November 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotJust completed on a property sale…
Just completed on a property sale through Billinghams. The whole experience was really good for something that we were dreading. Matt did the initial set up work etc and then Natalie ran the sale through brilliantly. At any time during the sale they were both available for any queries or concerns.
Clive · 25 February 2026
Agent replied · 6 June 2026
Dear Clive, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotEmily kept me updated throughout the…
Emily kept me updated throughout the process. Emily was professional, helpful, efficient, knowledgeable and reliable. Nothing was too much trouble for her.
Karen · 29 August 2025
Agent replied · 6 June 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotPhil Swingler was what you want in an…
Phil Swingler was what you want in an estate agent, honest and diligent. Feedback was excellent and would not hesitate to use again.
Mark · 1 August 2025
Agent replied · 6 June 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotNATALIE @Dudley Office was Excellent
Purchased a 3 BEDROOM town house for my sister Gita in Dudley, DY1. Natalie was looking after the case and she is by far the BEST real estate agent we have come across. She was fantastic, very professional on what she does and always one step ahead of the game. She chased up everyone involved in the purchase regularly specially the solicitor and made sure that the transaction was smooth and complete on time. At times getting hold of the solicitor was very difficult but Natalie did an amazing job, she was always on the board and communicating effectively with solicitors making sure things are moving smoothly and fast. Overall super happy with Natalie's service and how dedicated & motivated she was to get the job done. She worked very passionately and at times we thought she was the Director of the company. Thank you and all the best to all team in Billingham & Co in Dudley.Rajo, Gita & Dal
Raj · 6 May 2022
Agent replied · 10 June 2024
Hi Raj, Thank you for such an amazing review and for picking out the person who not only impressed you, but also provided the service. We all take our roles seriously and go the extra mile to ensure the process goes as smoothly as it can. Thank you again.
★★★★★ 5/5
TrustpilotWanting an estate agent that cares
Wanting an estate agent that cares, is responsive to questions and queries, is proactive and an overall gem when navigating the world of selling a house. Then look no further than Alice I can’t thank her enough for making our move pain free.
Karen · 7 April 2026
Agent replied · 6 June 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotJez from Billingham and Co
Jez from Billingham and Co, supported both our family house sale and my property. Great relations and handled the sales with professionalism care, supportive, negotiation and guidance . Great communication and secured 2 x great sales. Would strongly recommend the services.
David · 17 April 2026
Agent replied · 6 June 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotGreat estate agents
Great estate agents, Phil was excellent went out of his way to make everything go smoothly.
Paul · 26 September 2025
Agent replied · 6 June 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotExcellent service
Jez and his team took over where others had failed. From the get go they provided us with updates and viewpoints from perspective buyers. They were honest in their approach as to where our pricing should be and achieve a sensible value. In the end it all came together. Now in our new home.
John · 19 April 2024
Agent replied · 10 June 2024
Dear John, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotNatalie is a star!
We had massive issues in our chain, which took over 10 months to complete.Unfortunately we ended up in the perfect storm of Govt stamp duty reductions (so all parts of the supply chain were over over capacity), Covid working from home syndrome and incompetent solicitors. Natalie from Billingham's however was the shinning light in the whole process. She kept us informed, chased constantly down the chain to try and get answers from very un co-operative solicitors, and even after our 4th failed completion date, continued to chase and push for us. Natalie was even calling in on her days off to try and keep the chain moving as there was a real risk of it falling through. Natalie on her own deserves the 5* rating.
JL · 17 January 2022
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
TrustpilotBillingham and Co
Billingham and Co. have acted as agents on a property I was purchasing and have been extremely helpful and professional throughout. Kelly was particularly helpful in getting a sale agreed by us and her seller and kept us updated throughout the process.I would happily recommend Billingham and Co. to any prospective sellers/buyers as they are clearly an agency that really care about their clients and are a breath of fresh air compared to other agencies I have dealt with in the past.
Aman · 11 January 2022
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Kelly and the Dudley Team.
★★★★★ 5/5
TrustpilotI can't thank Natalie enough for all…
I can't thank Natalie enough for all she has done regarding my recent house purchase.She has given me support through a very stressful time keeping in touch regular and was there for me right until the end. Would definately recommend.
Carol · 23 November 2024
Agent replied · 28 December 2024
Dear Carol, Thank you so much for taking the time to leave a 5-star review of our services. Natalie and the sales team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotCannot recommend Billingham & Co…
Cannot recommend Billingham & Co enough... I swapped estate agents after 6 months of frustration. Billingham's sold it within 2 weeks and sold it £5000 above asking price. Big shout out to Natalie who did the viewings and made things happen. Thank you very much
Mark · 5 September 2024
Agent replied · 28 December 2024
Dear Mark, Thank you so much for taking the time to leave a 5-star review of our services. Natalie and the sales team are delighted with your feedback. Kind regards, Billingham & Co
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