Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt's taken awhile to get around to doing this, Jez sold our house approx 20 months ago..... It's a 5* review from us though.... we've sold a few house's in our time but Jez @ Billingham's gets top marks as this sale was totally stress free. His communication skills were second to none, he definitely knows his job & the market. He makes it his business to know the chain and everyone in it....... sorry its taken a while but i have had you in mind because i needed to share this with everybody....... no hesitation I definitely would use you again!
Elaine · 16 April 2023
Agent replied · 10 June 2024
Dear Elaine, Thank you so much for taking the time to leave us a 5 star review of our services. We're so pleased that you thought of us, even after 20 months. Jez and the team are delighted with your feedback. We wish you all the very best. Kind regards, Billingham & Co
★★★★★ 2/5
TrustpilotHad some dealings with the Dudley…
Had some dealings with the Dudley branch of the company fairly recently when trying to buy a property. They didn't phone back when they said they would. Messages were left but no call back. When phoning to make enquiries no communication within the office. I certainly wouldn't sell my house with them.
C · 21 June 2019
Agent replied · 10 June 2024
Hello, sorry that you feel that the service was below your standard. You haven't left your name so we don't know which property it related to. It may be the case that it was a bit of telephone ping pong during busy periods. If you wish to discuss this further then please call and discuss with Jamie Evans at the office.
★★★★★ 5/5
TrustpilotSale of property
Recently sold my late relative's home. Communication from Billingham team was consistent, straightforward and helpful. All the team knew details of the property. I was offered choices about issues such as house clearance and gas/boiler servicing. I was kept in the loop and up to date regarding client visits, client feedback and any issues. A really good job by all of the team.
Nick · 31 March 2024
Agent replied · 10 June 2024
Dear Nick, Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 4/5
TrustpilotGood professional service
We dealt with Giles at Billingham & Co and were impressed with the service we received. Giles has a good knowledge about the local area and had done his homework about the prices that houses in the local area had sold for recently prior to his initial visit. Giles has a lovely manner and we were confident that his mild and professional ways would sell our house. Throughout the process we received feedback and towards the end of the process this increased further. The communication after the sale with the solicitors was good and the deal proceeded smoothly. When our sale fell through early in the process Giles was quick to respond and resell it. We would recommend Billingham & Co to others to sell their home.
Gemma · 9 December 2019
★★★★★ 5/5
TrustpilotGreat work Giles Harvey and Billingham & CoBillingham & Co were very helpful…
Billingham & Co were very helpful regarding the sale of my property. They gave a very good and realistic market valuation which no doubt helped to sell it within days of going on the market. They took very pictures of the property, inside and out which also made selling it a lot easier. The sales man who handled our matters was Giles Harvey, a great guy with lots of enthusiasm and knowledge of the local area.I would recommend him and Billingham & Co if you are selling or purchasing a property, Giles is a great contact and is supported very well by his colleagues at the Stourbridge branch.Rob Jones
Robert · 9 December 2019
★★★★★ 5/5
TrustpilotGreat firm, great service- especially Jez Rhead
I am very impressed with Billingham & Co, and with Jez Rhead in particular.Jez was professional, courteous, and sensitive in dealing with my family at a difficult time. He was responsive to queries, and always helpful. His knowledge of the local market is second to none.He achieved a much higher price for the property than I had thought possible, and the whole sale was done in just twelve weeks from my first phone call to completion.It is the best house selling experience I have ever had, and I would certainly use Billingham & Co again!
Jeanthelibraryqueen · 6 September 2019
★★★★★ 5/5
TrustpilotBillingham and Co were absolutely…
Billingham and Co were absolutely fantastic dealing with both our sale and purchase. We can't thank Kelly enough for her patience, dedication and professionalism throughout the whole process. Our move was very stressful and lasted quite a few weeks but nothing was too much for Kelly and her team. Their service was first rate and I would definitely recommend Billingham and Co to anyone who is thinking of using an Estate agent. Thank you all!
Leanne · 9 November 2020
★★★★★ 5/5
TrustpilotSold our house through Billingham &…
Sold our house through Billingham & Cooke and couldn’t fault them at all. Had several viewings within a week and sold for above the asking price. Giles was brilliant. Very friendly and his communication throughout the process was great. He made sure our sale and purchase didn't fall through when our buyer’s solicitors were being very difficult. Would highly recommend Billingham & Cooke to anyone selling or purchasing a property. It has been a pleasure dealing with Giles, Matt and the rest of the team. Brilliant service all round!
Mike · 11 September 2018
★★★★★ 5/5
TrustpilotExcellent and Friendly Service.
Matt and his team provide an excellent service. From the moment the house went up for sale until completion Matt and Giles dealt with everything. The Appointments, viewings and with the advice they gave regarding the price and offers made and kept me informed through out the process.I would definitely recommend them to anyone wanting to sell their home. Forget the online companies, they won't give you the personal service provided by Billingham and Cooke. Thanks again, Matt and Giles.
Alan · 26 March 2018
★★★★★ 5/5
TrustpilotWhat a fabulous service we received…
What a fabulous service we received from Jez. Friendly and competent, nothing is too much trouble! From the moment we put an offer in to completion Jez was on the ball and got things done. If you have any queries you can text Jez and within a few minutes he has responded, reassured and acted! I would not hesitate to recommend Billinghams to anyone and cant thank Jez enough for all his help and support.
Sam · 5 August 2020
★★★★★ 5/5
TrustpilotWhat should of been a straight forward…
What should of been a straight forward sale ended up being very drawn out but thanks to Victoria we got there in the end! Victoria was amazing. She kept me informed at all times along the way and between us we overcame the obstacles. Thank you.
Gemma · 15 February 2019
Agent replied · 10 June 2024
Hi Gemma, People don' t realise how stressful the sale process is but luckily you had the right person behind you. Glad that you appreciated the service. Good luck and thanks. The directors of Billingham & Co.
★★★★★ 5/5
TrustpilotProfessional and friendly
From the first point of contact to the completion of our sale, we have had nothing but excellent service from Billingham Taylor. I wouldn’t hesitate to use them again and would recommend to anybody. A big ‘thank you’ to the team but especially Victoria!
Rachel · 25 October 2018
Agent replied · 10 June 2024
Hi Rachel, thanks for the super review Victoria was delighted with the feedback. Thanks it is appreciated.
★★★★★ 5/5
GoogleJust sold our house through Billinghams after renting it with them as well
Throughout renting and selling the service has been great
Helpful,available,thorough and all very pleasant
Excellent,thank you all, particularly Richard and Jez
Shirley Halliday
Shirley · 14 April 2021
Agent replied · 11 June 2024
Dear Shirley, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co
★★★★★ 5/5
TrustpilotExcellent service from Jez
I recently purchased a bungalow through Jez. He was incredibly helpful, very friendly and approachable and great at helping to chase solicitors!
Sam · 14 July 2025
Agent replied · 6 June 2026
Thank you so much for taking the time to leave a 5-star review of our services. The team are delighted with your feedback. Kind regards, Billingham & Co
★★★★★ 5/5
TrustpilotThank you so much for all the hard work…
Thank you so much for all the hard work and professionalism from everyone but especially Jamie Evans. Not the easiest of sales but we got there in the end. I would highly recommend and have already done so to a number of friends.
Jennifer · 1 September 2018
Agent replied · 10 June 2024
Thank you Jennifer for your kind review it is appreciated. I agree that it wasn't the easiest especially as we had to more and more of the conveyancers work in order to get it through. We got there in the end. Thank you.
★★★★★ 5/5
TrustpilotExcellent service
We recently bought a house through Billingham & Co in Stourbridge and the customer care we received from Giles was excellent. Giles went out of his way to help us on several occasions ,nothing was too much trouble. Fantastic service.
Liz · 5 September 2019
Agent replied · 10 June 2024
Hi Liz, Thanks for the kind review it is appreciated. I have passed your comments onto to Giles and he was thrilled that you were pleased with his service. Kind regards.
★★★★★ 5/5
TrustpilotWe purchased a home recently for sale…
We purchased a home recently for sale with Billingham & Co. The house was presented well, great advert on rightmove and honestly reviewed. Natalie at their Dudley branch was a delight to work with towards purchasing this property. She was professional and honest in every way from start to finish. I can highly recommend using these to purchase from or even to sell with in the future.. Thank you for the house warming gift Natalie.. From Mick & Vivien (Codsall)
Michael · 23 September 2021
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
TrustpilotWe recently completed our first home…
We recently completed our first home purchase using Billingham &Co.The service they provided from start to finish was fantastic!We were previously using another estate agent for another property that did not go ahead and the difference was night and day.The team at Billingham & Co were professional, friendly and always kept us in the loop at every step of the journey.Jez looked after our process and was always on the ball, responding in a really timely manor. Even when he was on annual leave for our completion there was a seamless handover that meant someone always kept us informed and reassured every step of the way.I couldn't rate these guys any higher, they were fabulous.Plus the card and moving in box was a beautiful touch! Thank you all.
Lucy · 4 September 2021
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Jez.
★★★★★ 5/5
TrustpilotVery happy with agance
This is not the first experience of working with agencies . Natalie from Building &Co is a very nice responsive agent. She solved all the issues quickly. She answered the case clearly . I am very pleased with the work of the agency . I had a problem with understanding because of my poor knowledge of the language. But Natalie very politely explained the same thing several times . Thank you for your patience, understanding and your work.
Shakhnoza · 3 December 2021
Agent replied · 10 June 2024
Thank you for your review it is greatly appreciated and your comments will be shared with Natalie and the Dudley Team.
★★★★★ 5/5
GoogleFrom the initial valuation to the completion Giles was excellent to deal with. He was professional and prompt In replying to queries
I would highly recommend the service provided by Giles and Billinghams staff at Stourbridge branch
Neil · 14 April 2020
Agent replied · 11 June 2024
Dear Neil, Thank You so much for your 5 star service review. We will pass your comments on to Giles and the Stourbridge team. Best wishes, Billingham & Co.
★★★★★ 5/5
GoogleI have had such a great experience with Billing and Co letting my new home, Richard specifically has been so helpful in keeping me informed during the whole process and answering any questions i have and being just so friendly! I'm looking forward to having them manage my home.
they also left such a lovely welcome box and it's made my day! i was just in need of a zaflora top up!!!
thankyou for everything!
Caitlin · 14 April 2022
Agent replied · 11 June 2024
Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co
★★★★★ 5/5
TrustpilotProfessional, kept me informed all the way
I used the Dudley office for sale of my previously tenanted property and was impressed by Jamie Taylor Branch Manager, who did the valuation, excellent photos, and well worded sales particulars and also Natalie Fellows,Senior Sales Consultant who dealt with the rest of the sales process. They both acted in a very professional and competent manner throughout. I would happily recommend Billinghams to family and friends.
Dennis · 11 December 2020
★★★★★ 5/5
TrustpilotGiles Harvey 🥳
From start to finish Giles has been fantastic!We had an incredibly difficult sale due to Covid, a resale and a cancelled mortgage - but he has been by our side every step of the way! It’s been such a long process, but he’s provided advice and guidance throughout and we couldn’t have wished for a better service. Thank you Giles, you really are a credit to Billingham&Co!!
Lacie · 25 August 2020
★★★★★ 5/5
GoogleVery impressed with the service provided by Jez Rhead from the moment we first made contact to discuss the sale of of our property. He obviously knew the local market and advised on a realistic sale price and set the right expectations from the very start. Throughout the whole process he was very professional and always provided quick feedback and responses to any questions. He kept us well informed and always delivered on his promises. Highly recommended and all done at a very competitive fixed price.
Kevin · 14 April 2021
Agent replied · 11 June 2024
Dear Kevin, Thank you so much for taking the time to review our services. We're delighted with your 5 Star feedback! Best wishes, The Team at Billingham & Co.
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