Trusted Agent profile · Stourbridge
★★★★★
1,407 reviews across 4 platforms
15 St. Johns Road, Stourbridge, DY8 1EH
A P Morgan's office in Stourbridge, at 15 St. Johns Road, is rated 4.9 out of 5 across 1,407 reviews on four platforms, including 213 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards A P Morgan won in 2026.
213
Reviews on Google
This office
7
Reviews on Facebook
Business-wide
6
Reviews on Yell
This office
1,181
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for A P Morgan, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stourbridge office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent property photography, exceptional service levels
Jamie Warren is an excellent property photographer and works to exceptionally high professional standards. He far exceeds the service levels you would expect from a local estate agent.
Hi Caroline, thanks for the great review, we are delighted that your experience with Tom was positive and you appreciate his photography. All the team at AP Morgan wish you the best.
5/5
TrustpilotHamish was friendly and professional
Hamish was friendly and professional. He was at the bungalow to greet us and gave us plenty of time to view. It was relaxed not rushed. Thank you.
Hi Diane, Thank you for your great review, we are delighted that your experience with our team was positive and you didn't feel rushed. All the team at AP Morgan wish you all the best.
5/5
TrustpilotThank you Ilene
I would like to thank Ilene for the amazing service she recently provided when selling our house. Her professionalism and constant communication was outstanding. Thank you thank you thank you.
Hey Elaine, Thank you for your kind review, we are delighted to hear that you had a positive experience with us! The team at AP Morgan wish you all the best.
5/5
TrustpilotViewing with Corrine…
Corrine was very polite and well informed. She showed us the property and answered our questions in a professional manner. Then followed up the viewing with a phone call as promised with additional information.
Hi Tammy, thank you for leaving us a review! We're thrilled that Corinne provided you with an excellent service!
5/5
TrustpilotWe were greeted with a smile
Thank you for your lovely review! We’re delighted you had such a positive experience and found the viewing informative. We really appreciate your kind words.
4/5
TrustpilotQuick and simple process
Jessica Poulton was very helpful and communicative throughout the lettings process which was fast and simple. No delays in answering questions and giving relevant information.4/5 stars only due to a hiccup with the Goodlord referencing process which required a 1hr drive to the Redditch office to spend 2 minutes scanning my documents in person and then a 1hr drive back. Wasn't very pleased by this and ultimately felt it was a very unnecessary fuel & time expense.
5/5
GoogleJess was absolutely amazing. With a great personality to help us find the right home throughout the whole process. She needs a bonus!!!!!
Hey Miles, thanks for the great review! We are delighted that your experience with us was positive. All the team wish you the best.
5/5
TrustpilotWithout Ilene Strydom in our corner…
Without Ilene Strydom in our corner this experience would have been a lot more stressful. With problems in the chain, she was so calm and helpful. She was always at the end of the telephone to listen and advise. She was consistently working hard and striving for completion. Cannot recommend Ilene enough. She is a very valuable asset for A P Morgan. You are very lucky to have her. Thankyou again Ilene xx
5/5
TrustpilotExcellent customer service from Ilene!
My Mum's house sale was incredibly challenging and drawn out for various reasons, but Ilene Strydom was professional throughout and always kept me well informed.
Hi Tony, thanks for the great review! we are delighted that your experience with us was positive and Ilene was able to guide you throughout the process. All the team at APM with you the best.
5/5
TrustpilotWe had a very difficult sale and I can…
We had a very difficult sale and I can safely say that I was throughly impressed with the Bromsgrove branch as a whole. Every call was dealt with professionally, and in a friendly manner. When it came to progressing the sale, Tammy dealt with every question I had and nothing was too much trouble, even taking the time to explain things I didn’t understand as I have never sold before! Thank you Bromsgrove!
5/5
TrustpilotMark was the initial agent that viewed…
Mark was the initial agent that viewed my property when it went on the market. I have since met Mark on a number of occasions. He has been very helpful and provided additional information when required. Would recommend him to any perspective buyers.
Hello,We are happy to hear that Mark has been so helpful! Thank you.
5/5
TrustpilotGreat property viewing experience
Lacey was very welcoming and gave us space to view the property while also being on hand to talk through each room and answer any questions we had.
Hey, thank you for the lovely review, we are delighted to hear that your experience with us was positive and that we were able to answer all of the questions you had. All the team at AP Morgan wish you the best.
5/5
GoogleAPMorgan Estate Agents have been absolutely brilliant from start to finish. The service has been amazing throughout, professional, reliable, and genuinely supportive. A huge thank you to the whole team for everything they did. I couldn’t …
Thank you so much for the amazing review, Claire, we’re thrilled the team made the whole experience brilliant for you! We truly appreciate your kind words and recommendation.
5/5
TrustpilotMark was excellent at showing us around…
Mark was excellent at showing us around the property. Introduced himself and dressed well. Mark had a great understanding of the house and answered lots of our questions.Mark gave us time to look around and was patient. He also asked for feedback about the property when we left.
Hi Lisa, thank you so much for your lovely feedback. It's great to hear that Mark was able to offer such great service. We wish you the best of luck in your property search with us!
5/5
TrustpilotHighly Recommended
Corine was informative and helpful at both viewings. Gave us plenty of time and opportunity to absorb the details and the views of the properties. The sales team were helpful and efficient when booking the viewings- showing a great team work and quick response times.
Hello Jessica, We would just like to take the time to thank you for leaving such a wonderful review on our page, We are so glad your service from Corine was excellent !
5/5
TrustpilotMark was really professional and very....
Mark was really professional and very informative; he clearly took the time to research the property and was able to answer all our questions. He's setting the benchmark for estate agents!
Hi Josh, thank you for leaving us a review!
5/5
TrustpilotIlene at Ap Morgon
Ilene at Ap Morgon (REDDITCH)Thank you Ilene for your support all the way Communication excellent Ilene always replied to my calls / emails. Thank you again i couldn't of done this without youVery special lady
Hi, so glad Ilene could help you through the process. Thank you!
5/5
TrustpilotWe can’t recommend the Stourbridge…
We can’t recommend the Stourbridge branch enough, so professional and so helpful! From the very first call with Alannah in the sales team, so the valuation at our home with Dan and then the photos and brochure with Amy, it truly has been an outstanding experience. After having some struggles with a different estate agent, this has been such a breath of fresh air. They are all so professional and accommodating, we wish we’d put our house on the market with them sooner!
Thank you for leaving us a review. We are thrilled to hear that the Stourbridge team provided you with excellent service!
5/5
TrustpilotCorinne
Corinne was well prepared and knowledgable about the property. We were able to take time to view the property in detail and Corinne was keen to listen to our feedback. Thank you for making this a pleasant experience.
Hi Amy, that's amazing to hear! Thank you!
5/5
TrustpilotMark created a great viewing atmosphere
Massive thank you to Mark who made us feel welcome from the get go. We’re being very particular in what we want and Mark was very understanding with our requests. Thanks, Mark!
Hi Joe, thank you for leaving a review! We're so pleased Mark provided you with excellent service.
5/5
TrustpilotA viewing
A viewing. Met by Jaqui and her trainee assistant, on time and nice friendly relaxed approach. A brief walkabout and then left to explore ourselves, a much nicer way to view, rather than having someone 'on your shoulder'. Not rushed. So, yes, we liked the way it was done.
5/5
TrustpilotIIene Strydon Redditch Branch
IIene Strydon kept us informed throughout the sale of our property. She was professional, helpful and reliable she always phoned us back and updated us on how things were going. She was always pleasant and went the extra mile to complete the sale of the property. A big thank you Alan and Darren.
5/5
TrustpilotIvor road
Mark was very professional and approachable and was able to answer any questions we had.Overall a very friendly and approachable guy would recommend him anytime.
Hi Phil, thanks for the great review, we are delighted that your experience with us was positive and Mark was able to answer all of your questions.
5/5
TrustpilotI did not feel rushed by jacqui and she…
I did not feel rushed by jacqui and she answered all the questions that I had.
Thank you, Sim, for your kind feedback. We're delighted to hear that Jacqui made you feel comfortable during the viewing and was able to answer all of your questions.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
A P Morgan's Stourbridge office has 1,407 reviews across four platforms: 213 on Google, 7 on Facebook (across the whole business), 6 on Yell, 1,181 on Trustpilot (across the whole business).
A P Morgan Stourbridge is rated 4.9 out of 5 across all 1,407 reviews, and 4.8 out of 5 on Google from 213 reviews.
Yes. In The Trusted Agent 2026 awards: A P Morgan, Stourbridge won Trusted Agent; A P Morgan, Redditch won Trusted Agent.
A P Morgan Stourbridge, 15 St. Johns Road, Stourbridge, DY8 1EH.
