5/5
The personal agent Stoneleigh helped us with buying. John Ramsey was very helpful, professional and very supportive during the buying process. I would also like to thank Andrew Burn for getting the whole process run smoothly.

Trusted Agent profile · Stoneleigh, Surrey
Verified
★★★★★
480 reviews across 1 platform
62 Stoneleigh Broadway, Surrey, KT17 2HS
Part of The Personal Agent, see every office.
The Personal Agent's office in Stoneleigh, Surrey, at 62 Stoneleigh Broadway, is rated 4.9 out of 5 across 480 reviews on 1 platform, including 480 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stoneleigh office, from every platform, shown as written. First names only.
5/5
The personal agent Stoneleigh helped us with buying. John Ramsey was very helpful, professional and very supportive during the buying process. I would also like to thank Andrew Burn for getting the whole process run smoothly.
5/5
Thank you to John and The Personal Agent for all your help :)
Thank you Phillip for your feedback. We are pleased that John and the team provided you with excellent service.
5/5
Ana was friendly, very helpful and informative to talk to. She gave us lots of information on the area. Many thanks, Ana.
5/5
We spoke to a number of larger brand name agents first when deciding which firm to put our property on the market with but, on meeting with the Personal Agent team, they were the most honest, genuine and, more importantly, the most well prepared. We knew immediately that they would provide a unique experience for potential buyers and received multiple offers quickly at the price we wanted which we were able to view and track easily on a web portal. Despite a long and challening sales process as a result of delays with the sales downchain, our negotiator, Paul, and the Personal Agent team were extremely responsive and continued to chase all avenues to help drive the process forward. We would thoroughly recommend the Personal Agent, who were able to provide great progression support which is critical, particularly in the current market environment, where the sales process is taking more time due to high demand for solicitors time.
5/5
I highly recommend The Personal Agent, our experience with them has been faultless from start to finish. So helpful are the staff and honest. This is the second time we have sold through them first time ewell office, second time Stoneleigh branch and we were not disappointed (had fantastic service 8 years ago). So professional. We've also had some amazing advice from them with purchasing our new build house. Anyone would be foolish not to use this agency as they truly are the best in the area.
5/5
Anna has a professional approach to her role. I had a very pleasant viewing today. Anna was knowledgeable and answered all of my questions.
5/5
What a really top agent, give others a bad name, local knowledge is indispensable when selling and these guys..and girls have it in spades! Super fast from first call to on the market, laser guided potential purchasers and filled my house completely the first weekend. Always available for advice, ring back when asked, a real pleasure to deal with...thank you!PositiveProfessionalism
Thank you for your review Simon. Here at The Personal Agent we work hard to ensure you are provided with outstanding service and we are pleased that the team provided you with that.
5/5
Professional and really helpful viewing from Anna from the team. The personal agent are a brilliant team, with great communication and professionalism.
5/5
Best estate agents I’ve used, especially John.
Thank you for your feedback Sanjay. We are pleased John provided you with excellent service during your time with us!
5/5
Great experience using The Personal in Stoneleigh, very professional and friendly team. Rosana showed us the property with great detail and help us progress to next step.
5/5
We worked with the Stoneleigh Office to buy our first home. Whoever I was in contact with from the office was quite helpful and responsive. It was via email or phone I always got answer to my enquires and requests. Many thanks for all your help during our finding the first home adventure which is quite difficult nowadays. I’d also thank especially to John Ramsay who did a lot for us from the day 1 until getting the keys. He also helped us to resolve the issues with the seller or booking time for investigation, etc… I can definitely say this has been my best experience ever with an estate agency.PositiveResponsiveness, Quality, Professionalism, Value
5/5
I recommend The Personal Agent, Paul made the process easy and smooth and was very good at answering my questions promptly. Thank you Paul and team.
5/5
I want to thank Personal Agent Stoneleigh Branch especially John Ramsey who looked after us from start to end. Our customer journey was extremely professional and would highly recommend their services.
5/5
Anna was a very kind and welcoming estate agent. She shared lots of ideas of what we could do with the space!
1/5
Very bad agency, they will take your deposit if the landlord decides to not proceed with you. Do not use this agency
Hi Andrew, I’m sorry to hear you feel this way. I have looked through our sales system and cannot see your details. As I can see your comment is in regards to a Landlord that this is related to our Lettings company, and not for our Stoneleigh Sales branch. I have contacted the Lettings team and I understand they have spoken with you. Their version of events is very different to yours, so I hope you can resolve this. Kind regards
5/5
We would firstly like to thank you and the team for your work getting people in to view the property, so many people it was unbelievable! Extra special thanks must be directed to our sales progression manager, Vygaile Petrulionyte'. She is without doubt fantastic, she always responded to our queries promptly, she demonstrated a great amount of knowledge about the housing market, she was a bull terrier when need be, she helped calm us down and made sure we were grounded in our expectations. We trusted her word fully throughout the process. The sale went through because of her good work and we will never be able to thank her enough. Even the estate agent we are buying through had a huge amount of respect for her! So you have a great team who helped us through a process that we never want to go through again! We would definitely recommend The Personal Agent to any other home owners planning to sell
5/5
So far I am extremely pleased with the service we are receiving from The Personal Agent. Andrew came round to value our property and, upon our instructions to proceed, the media team came to take photos and a video and they were extremely professional and did our property justice. We pressed the button to go live with The Personal Agent and, 4 days later, we had 24 viewings booked for our open day on the Saturday. Paul Davies, our negotiator worked so hard seeing everyone and secured us 6 offers on the Monday - well done Paul!
5/5
All we can say is thank goodness for Daniel Bennett at the Personal Agent. He put our faith back in Estate agents. He really listened to what we were looking for in a property and lined us up with lots of viewings all of which fitted the criteria of what we were looking for . His communication was amazing, he followed up on all our viewings and notified us as soon as something new came on the market. Thank you for looking after us so well and for all your hard work. The personal agent are very lucky to have you.
5/5
The Personal Agent Stoneleigh handled both our sale and purchase. They were friendly, helpful and professional throughout. When we encountered problems, they were quick to get us back on track. They managed to obtain multiple offers on our property, and helped us achieve an accepted offer on our new property at a price we are very happy with. Their online portal made managing viewings and sales progression a breeze. We have recommend The Personal Agent to friends, and they have also had very positive experiences.
5/5
Very good customer care from the personal agent team in stoneleigh whilst i was looking for a new home in the area. Although it was an extremely busy time. They were the only agents who made follow up calls after viewings . And i have now found the right property thanks to their hard work. Julie b.
Thank you for review! We are so pleased the team here at The Personal Agent - Stoneleigh provided you with the very best service. We hope you enjoy your new home!
5/5
Paul has been really helpful throughout the property view process, listening to what we were looking for and making sure we were able to view the properties best suited to us.
5/5
Good experience viewing a house on Saturday. Anna was very punctual, polite and helpful.
5/5
They have made buying our first home such a positive experience! Cat took over as contact for sales support once we had our offer accepted. She was on the ball the whole time, keeping us informed and helping with the progression of the sale. 10 weeks from offer to completion would not have been achievable without her and the team!
Hello Chelsey. Thank you for leaving such a kind review! We will pass on the positive feedback to Cat. We work hard to meet expectations like yours, and we’re happy to hear that our team are doing an excellent job.
5/5
Great service from the team. We dealt with Paul Davis, who was always available, quick to respond, organise viewings, and follow up with the sellers.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Personal Agent's Stoneleigh office has 480 reviews across 1 platform: 480 on Google.
The Personal Agent Stoneleigh is rated 4.9 out of 5 across all 480 reviews, and 4.9 out of 5 on Google from 480 reviews.
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Epsom won Platinum; The Personal Agent, Banstead won Trusted Agent.
The Personal Agent Stoneleigh, 62 Stoneleigh Broadway, Surrey, KT17 2HS.