Trusted Agent profile · Stoneleigh, Surrey
Verified
★★★★★
480 reviews across 1 platform
62 Stoneleigh Broadway, Surrey, KT17 2HS
Part of The Personal Agent, see every office.
The Personal Agent's office in Stoneleigh, Surrey, at 62 Stoneleigh Broadway, is rated 4.9 out of 5 across 480 reviews on 1 platform, including 480 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards The Personal Agent won in 2026.
The Trusted Agent 2026 results for The Personal Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Stoneleigh office, from every platform, shown as written. First names only.
5/5
GoogleWe just sold our house via The Personal Agent and cannot recommend them highly enough! Not only are they extremely professional and a pleasure to deal with, they get the job done! All of the agents are brilliant and friendly to deal with but we worked most closely with Dan Bennett who is an exceptional Sales Negotiator who goes above and beyond to help the sale along. They really gave the process a Personal touch. Thanks team!
5/5
GooglePersonal agent have been absolutely brilliant. Cannot recommend Ben, Dan and rest of the team highly enough.
4/5
GoogleHaving just sold our home via personal agent, I really appreciate the work Frank did to keep the chain intact and progress the transaction at the pace needed without unnecessary force. Always kind and polite but at the same time cutting through the noise, I really do believe he’s an asset to your agency. Thanks once again Frank for making it happen!
5/5
GoogleI was highly recommend to use the personal agent from a friend and I am so thankful that I did. The whole experience was professional and considerate. I honesty felt that everyone in the Stoneleigh branch couldn't do enough for me. Paul in particular was a god send!
Thank you for your feedback Katie. We are pleased that Paul and the team provided you with excellent service!
5/5
GoogleThank you very much to the hard-working team at The Personal Agent, especially Dan Bennett who was always responsive, helpful, and professional.
5/5
GoogleJohn was one of the best agents we met, very cheerful and helpful catering appropriately to client needs ! Highly recommend John.
5/5
GoogleThe Personal Agent have been fantastic all the way through our property search. Dan has kept us informed at every point and has made the process a pleasure. We have been really impressed and are extremely grateful for Dan's help in securing our first property purchase which we just love.
Thank you for your kind words Hannah. The team here at The Personal Agent work hard to provide outstanding service to all our customers and we are glad you were pleased with the service you received from the team.
2/5
GoogleThese guys do get great reviews, but from our perspective as SELLERS I would advise a little caution, and definitely get multiple valuations. (By the way, we have bought through them in the past, and they were very good.) Their valuation felt on the low side, but we were assured that if the house was on the market for longer than a week, it was overpriced. We went with another agent, and our house (within a week) sold for £30K more than what the Personal Agent had valued it at. And maybe it's common practise amongst estate agents, but I didn't like being chased up by the Personal Agent, after our house was already practically sold with the other agent, to encourage us to break contract and go back with them, as they had loads of buyers on their books. Errr, no thanks guys!
5/5
GoogleWorked with The Personal Agent for the sale of our property. Overall very pleased. Andrew, John who we interacted with mostly are very personable. Andrew Bern, the director, does seem to add a personal touch to his communications. When it comes to finding a buyer, they did go over and above to find a buyer when we lost one due to delays in onward purchase. Definitely recommend. Many thanks.
5/5
GoogleAfter going with a few different agents before Personal Agent, We were so pleased we made that move, communication was brilliant much better than other agents we used. Answered all the questions we had/have in a friendly way. Thank you, Luca, Paul, John and Dan :)
Thank you for your feedback. We are so pleased that the team here at The Personal Agent provided you with outstanding service during your time with us!
5/5
GooglePaul was very attentive and quickly responded to my queries. Highly reccomend.
5/5
GoogleAnna was professional and very helpful
5/5
GoogleA proactive team who go above and beyond to achieve the best for their client. Excellent communication throughout, so you know what is going on at every stage. All the team are friendly, but professional. Special thanks go to Dan and Frank. Would highly recommend this estate agent, I already have to several friends.
5/5
GoogleExcellent services. Paul is thoughtful and considerate for our position and provides professional advice in an efficient way. Highly recommended.
5/5
GoogleI had been looking for a property for a few months and the Stoneleigh Personal Agent team were very helpful and pro-active in helping me navigate my way through the minefield of properties available. They made my experience less stressful and gave me sound advice. Thank you!
Thank you for your lovely review. We are pleased that the team here at The Personal Agent were able to help you in your property search!
5/5
GoogleGreat experience using The Personal in Stoneleigh. Friendly and professional team who have been easy to contact and fulfilled their promises. … More
5/5
GoogleThank you Anna for showing me around the flat.
5/5
GoogleWe recently completed a purchase and John Ramsay (from The Personal Agent team) was our primary contact from the seller side. We had an amazing experience from the start, helping us with multiple viewing, till the end by understanding the delays and mediating between us and seller to an agreement. Fantastic service, I would highly recommend “The Personal Agent”, for a transparent and fair dealing.
5/5
GoogleJohn was very helpful and diligently followed up throughout the whole process of our house purchase.
5/5
GoogleMany thanks Anna for the informative viewing.
5/5
GoogleJohn Ramsay is a very good agent. Highly recommend.
5/5
GoogleWe have never meet an Estate agent like Paul from the Stoneleigh branch he is so passionate about his work and he was a pleasure to deal with, we didn’t end up buying through The Personal Agent but we wish we would have done. Strongly recommend.
Thank you for your review Louise. We are glad Paul provided you with excellent service and we are pleased you would recommend our services to others!
5/5
GoogleI enjoyed working with Paul and Andrew at the Personal Agent. They were responsive and helpful, and they and the rest of the team dealt well with some unusual and tricky situations that came up on our transaction.
Thank you for your feedback Paul. We are so pleased to hear that Paul and Andrew here at The Personal Agent - Stoneleigh and Ewell provided you with the very best service during your time with us.
5/5
GoogleNot an easy sale but there was always someone there to reassure you or help with the information you needed, especially the sales progressor Cat Mahoney, a very proactive and diligent person.
Thank you for your feedback Marina. We are so pleased to hear that Cat provided you with outstanding service during your time with us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Personal Agent, Stoneleigh won Trusted Agent; The Personal Agent, Epsom won Platinum; The Personal Agent, Banstead won Trusted Agent.
