OneAgency Stoke-On-Trent reviews

★★★★★ 5/5

Google

Since my initial phone call to OneAgency to arrange a valuation of my late Father's house up to completion of the sale the team has been extremely professional, timely & very approachable. Fiona, the Sales Manager, has kept us informed at every stage demonstrating exceptional communication skills coupled with a very caring attitude. Well done to the whole OneAgency team, you aim to give Gold Standard service and you certainly did during our house sale. I've already recommended OneAgency to a dear friend who is about to sell a house.

Phil · 21 June 2023

★★★★★ 5/5

Google

I am extremely satisfied with the services provided by OneAgency. They have been exceptional in every aspect of collaboration. Their team of property services is professional, responsive, and highly knowledgeable. They guided me through the entire process, addressing all my questions and concerns with patience and expertise. Fiona from OneAgency was always excellent. Despite the challenges we faced, Fiona remained responsive and proactive in addressing any issues that arose during the mortgage process. Her professionalism and dedication to providing exceptional service were evident throughout the collaboration The level of service and support which received is very impressive. I recommend OneAgency for their exceptional mortgage and property sales services.

Arun · 21 June 2023

★★★★★ 5/5

Google

Great support and communication from Fiona and the team. Thank you High recommended

Keith · 24 July 2024

★★★★★ 5/5

Google

I can't recommend OneAgency enough, they have been fantastic throughout the sale of my late parents' home. Fiona in particular was amazing. She kept me fully informed throughout the process and was always just a phone call away if I had a query. I would definitely use them again and would recomemmend without hesitation. Thank you OneAgency.

Jacky · 24 September 2024

★★★★★ 1/5

Trustpilot

It's time to give up on LinkedIn

It's time to give up on LinkedIn as a reputable social media platform. Customer support and service no longer exists. Had an account for years as a recognised industry professional. Been using a premium account for a while but suddenly account was suspended, no reason, no communication. Now stuck in a security loop trying to login without success and you cannot access any form of support without being logged in. Been trying to get support for weeks but it's impossible. Had to contact my bank to stop LinkedIn from continually taking payments for a service they don't provide. LinkedIn is a waste of time, No longer a reputable social media platform or company. Much better platforms out there. I had to cancel my card and have a new one issued to stop them taking payments on a suspended account.

David · 28 January 2025

★★★★★ 1/5

Trustpilot

Money-grabbing company with bad customer support

I agree with others who have posted negatively about LinkedIn. I also wish to warn anyone considering the trial version of the Sales Navigator Core subscription. Firstly, the subscription is so utterly useless you won't even notice you have it, so easy to forget all about it. LinkedIn counts on this and automatically deducted a massive annual subscription fee of £839.35 without your consent. If you don't claim the amount back within 14 days, no refund. The subscription is pointless with zero benefits or advantages and absolutely no different to the free version. I couldn't even see who viewed my profile. £839 for what? Then searching the website and emailing to establish contact with customer relations - chatbox is AI. The more people that expose Linkedin, the sooner the general public will know about their unethical and unscrupulous tactics.

Jeanie · 28 January 2025

★★★★★ 5/5

Google

Absolutely fantastic, professional service. These guys all go above and beyond expectations. I would never even consider using anyone else. A very professional and efficient service. Thank you so much to Dean, Aimee and Fiona for ensuring that my home sold super fast with a smooth transaction.

Jenny · 21 June 2021

★★★★★ 5/5

Google

Excellent service from start to finish from courteous and friendly staff. I was kept informed of what was happening throughout the whole process. I've already recommended One Agency to friends!

Elaine · 21 June 2023

★★★★★ 5/5

Google

Thanks to the whole team at OneAgency. Being on hand to support us throughout the purchase of the property was both reassuring and greatly appreciated

Howard · 12 October 2025

★★★★★ 1/5

Trustpilot

LinkedIn very frustrating platform

LinkedIn is connecting scientists, technical people together. However they have frustrating part. This is their premium account which they are trying to make you use, for one month free trial. They are so pushy that you virtually cannot use old account to do anything. I stopped to use my account for 2 years because of this feature. Obviously they want your account details for payments for use this one month trial. The other annoying part is lady director who join your account to advise you which jobs you are interested. This type of features should be in Help to select and not blocking you from using simpler version. I noticed they introduced new feature Badge to certify you are real person. This requires installing their application and access to your phone. When you created account with them you had to give them enough details to prove your are real person. All these things limit access to this platform for new people and encourage old one to close it!

Anna · 19 January 2025

★★★★★ 5/5

Google

One agency are incredible!! They sold our house so quickly . Fiona and josh were lovely and happy to help with anything. Keeping us up to date with everything weekly . Helping to keep things moving along. We also use these for our rentals.. .I can't recommend this company enough..

Rachel · 21 December 2024

★★★★★ 5/5

Google

I cannot thank this estate agents enough. From start to finish they have communicated every step and been beyond accommodating taking on viewings whilst I was at work. Having heard horror stories of the stresses of house sales i can say first hand that i have had no less than a positive experience. Fiona deserves a special thank you- but all colleagues i have had interactions with have been brilliant.

Nic · 23 December 2023

★★★★★ 5/5

Google

I had an excellent experience with One Agency from the initial valuation to the completion of the sale of my property. Dean and Fiona were both professional and responsive and worked well with solicitors to ensure the sale progressed at the expected pace.PositiveResponsiveness, Quality, Professionalism, Value

Steven · 21 June 2021

★★★★★ 1/5

Trustpilot

VERY UPSET WITH LINKEDIN

VERY UPSET .I have been on Linkedin for 15 years ( 700 + Connections ).I.have written some informative / popular Posts.. which have taken a lot of My time. + some high profile endorsers..I have just lost access to My Profile /Account.. after getting confused with the optional verification process.. I am a technophobe ( senior citizen )..There seems to be no way to resolve this without a complicated procedure cannot login to contact. *I AM VERY ANNOYED. I have lost 15 years of work + I cannot converse with My Fiends/ Connections Worldwide This is a lifeline for Me, as I am living in an isolated situation *After research it seems hundreds have been locked out of There Accounts recently ( a lot more negative reviews on other sites, inc Trust Pilot USA ). .*LINKEDIN ARE DOING NOTHING ABOUT THE FLAWED VERIFICATION PROCESS

Nigel · 21 December 2024

★★★★★ 5/5

Google

💯 would recommend OneAgency I got in touch with them regarding renting my house they sorted the contract out and kept me updated cheers Dean Josh and Fiona they go above and beyond to help so if your thinking of buying renting or selling give these guys a phone call 👍 …

Carl · 17 October 2024

★★★★★ 5/5

Google

Fantastic, professional service. Can’t thank the team at One Agency enough, and a special thank you to Dean and Fiona. I was constantly kept up to date with everything and I never had to chase them once. Wouldn’t hesitate to recommend.PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 21 June 2021

★★★★★ 5/5

Google

My experience with One Agency Estate Agents has been amazing. They have a very professional team who kept me informed every step of the way through the sale of my property. Making me feel at ease at all times, I would defiantly recommend them.PositiveProfessionalism

Julie · 21 June 2021

★★★★★ 5/5

Google

As a buyer it was reassuring that One Agency were pro-active in keeping me upto date on progress of the sale. Fiona was very quick to chase through queries with the vendor etc and get back to me straightaway. Very satisfied.PositiveResponsiveness

Chris · 12 December 2021

★★★★★ 5/5

Google

Gthankyou for selling our house .reat company lovely staff nothings too much trouble for them easy to talk to very highly.. recommended.

Sharon · 12 October 2025

★★★★★ 5/5

Google

I would not hesitate to recommend Fiona and the team at One Agency. The sale of the property was quite drawn out, due mainly to the current situation, but I was always kept informed and Fiona did her utmost to keep things moving.

Susan · 21 June 2021

★★★★★ 5/5

Google

Completed my house sale today with One Agency. A huge thank you to Dean, Fiona and rest of team for a first class service during this challenging year. From beginning to end they kept me informed, I would highly recommend them, well done.PositiveProfessionalism

Andrea · 21 June 2021

★★★★★ 5/5

Google

After problems with another agent, I was slightly apprehensive about buying a new home. The team at One Agency made things very simple and were very reassuring. No issues at any stage and everything was very clear whilst moving forwards at a good pace. Would 100% recommend.

Chris · 21 June 2020

★★★★★ 1/5

Trustpilot

LinkedIn do not care about their customers

I have flagged an account impersonating me on LinkedIn on three occasions. The dodgy account even has some ultra-photoshopped picture of me. I have even chatted with customer service a couple of times, and they give me the same tired answer of asking me to report it and then do nothing. I am a premium customer as well. LinkedIn does not care about their customers and the potential impact of this sort of impersonation. Disgraceful.

Michael · 28 January 2025

★★★★★ 5/5

Google

One Agency has been the best estate agent I've ever had the privilege of working with. They were extremely professional polite and always keeping us updated with the progress of our sale. I would highly recommend them to friends and family Kind regards Mrs Sue Gray

Susan · 21 June 2020