Northwood Stoke on Trent reviews

★★★★★ 5/5

Google

A big thank you to Angela for your help with getting a gas check arranged on our rental property. She is patient and professional and delivers with any questions that need attention.

Wendy · 30 August 2025

★★★★★ 4/5

Google

Been with Northwood as Landlord for many years now service has been good communication especially from Lukas is helpful and prompt very quick disadvantage is high letting fees of greater than 10 percent for managed service which is higher than competitors and moving to different contracts being charged when same tenant in place

Dav · 10 February 2023

★★★★★ 5/5

Google

I just want to thank Mandy at Northwood for supporting my son in law with his first house move. It's been really long winded due to a number of factors but Mandy has always kept us up to date with everything and chased up any outstanding issues. Thank you so much Mandy for your patience with us. Really appreciated. Mrs LovattPositiveResponsiveness, Professionalism

Diane · 1 January 2022

★★★★★ 5/5

Google

Inspections are great when Kye arrives, always very friendly and always is spot on with how he approaches the inspection, when having any issues with the property this has always been reported within a timely manner and always getting a good response time. Highly recommend Kye for his work.

Dan · 4 February 2025

★★★★★ 5/5

Google

Becky Evans is wonderful and very prompt with replies when it comes to my move. She is very professional and helpful and certainly a great addition to your team😊 …

Patricia · 12 September 2025

★★★★★ 5/5

Google

I was very pleased with the way in which Northwoods managed the sale of my buy-to-let property in Stoke-on-Trent. Paula was professional, courteous and very efficient throughout the process, communicating clearly and making sure that the property was sold at a fair price and without any hassle or problems. I will certainly work with Northwoods when I need to sell my next property and will look forward to dealing with Paula again.

Ashley · 1 January 2024

★★★★★ 5/5

allAgents

"Great service from Paula at..."

I was very pleased with the way in which Northwoods managed the sale of my buy-to-let property in Stoke-on-Trent. Paula was professional, courteous and very efficient throughout the process, communicating clearly and making sure that the property was sold at a fair price and without any hassle or problems. I will certainly work with Northwoods when I need to sell my next property and will look forward to dealing with Paula again.

Ashley · 19 December 2023

★★★★★ 5/5

Direct reviews

I've had the pleasure of working with Dominic who went above and beyond to ensure the entire process has been seamless and stress-free for us. The communication throughout the entire process was excellent. Replies from Dominic were prompt and he was always available to address any questions or concerns I had. Furthermore, he was incredibly professional and was accommodating my schedule when arranging the viewing. In conclusion, I would happily recommend working with Northwood to anyone. Everyone I've spoken with on their team has been incredibly helpful and they're all willing to go the extra mile to help you out. Lastly, I would just like to thank Dominic for being so patient and helpful throughout the process!

Linda · 17 May 2023

★★★★★ 5/5

Google

We came to Northwood after a bad experience with another local estate agent. We are very impressed by the dedication Paula showed to sell our property, Paula communicated well and kept us up to date with chasing/providing us with feedback, once we sold our property she continued to keep us up to date and provided reassurance when needed. Thanks Paula and Northwood team!

Rebecca · 4 June 2024

★★★★★ 1/5

Google

Just editing my review. I have been living in Stoke for the past 15 years. Never had luck with them. Either you go to their office or on the phone, the moment they realise you are a non white you can feel their racist attitude towards you. Just sharing my experience with them.

Helpful · 3 June 2025

★★★★★ 5/5

Direct reviews

Well what can i say superb customer service from Dom me & my partner have been able to find a home to rent thanks to him. We tried a lot of different estate agents whilst trying to relocate with no help at all. Dom was great with communication and kept us upto date all the way through. Even managed to get the house secured for us even though our previous estate agents were useless in giving the references when requested. If i was able to i would give Dom more than just 5 stars he is the best person who i have dealt with in the past 5+ years of renting. Nothing is to much for him. Thanks again Dom

Tom · 13 April 2023

★★★★★ 5/5

Google

Our recent flat rental experience through Northwood estate agents was exceptionally smooth, thanks to the invaluable assistance of Georgia Stocks. From the initial stages to completion, Georgia was consistently available to address our inquiries promptly, whether through email or phone communication. Her proactive and helpful approach significantly contributed to ensuring a seamless move-in process. We are grateful for her professionalism and commitment to facilitating a positive experience.

Sairah · 5 February 2024

★★★★★ 5/5

Google

I would highly recommend Northwood Estate Agents for anyone looking to sell their property. From the initial evaluation to the final sale, Mandy and her team were honest and helpful. Always ready and available to guide us through to the final exchange of keys. I'm glad we called Northwood.

Tony · 1 January 2023

★★★★★ 5/5

Direct reviews

I always look forward to my property inspection visits with Kye, he is always so cheerful and friendly not to mention helpful and professional. I have rented for a long time and from the moment Kye did his first visit it was like having a friend in my home, which means a lot to me. Kye is definitely a credit to Northwood. Thanks for just being you Kye.

Debbie · 15 December 2023

★★★★★ 5/5

Google

Kelsey was absolutely fantastic and delivered smooth, clear and concise updates on what was a very stressful time. Fantastic at what she does.

Ethan · 29 September 2025

★★★★★ 5/5

Google

I have just finished a 6 month let in a property from Northwood Stoke. Having never rented a property before the staff that we dealt with explained everything clearly. Nothing was too much trouble and everyone - especially Sarah was a pleasure to deal with. From the first viewing to the final signing off and handing the keys back everyone was friendly, professional and a credit tot he business.

Jaki · 2 January 2017

★★★★★ 5/5

Direct reviews

I was very pleased with the way in which Northwoods managed the sale of my buy-to-let property in Stoke-on-Trent. Paula was professional, courteous and very efficient throughout the process, communicating clearly and making sure that the property was sold without any hassle or problems. I will certainly work with Northwoods when I need to sell my next property and will look forward to dealing with Paula again.

Ashley · 19 December 2023

★★★★★ 5/5

Google

Working with Darren was an enjoyable experience, he was responsive and professional every step of the way. We would definitely recommend working with the team at Northwood.

Estates · 12 August 2025

★★★★★ 5/5

Google

Gergia is a very competent, caring, and kind professional. She's always ready to serve us in the best possible way. It's a shame she's leaving Northwood.

Manuela · 19 August 2025

★★★★★ 5/5

Direct reviews

Excellent experience with Northwood from start to finish. Lisa who had contact with guided me through the process and showed me round property. Lisa was also patient and kind whilst I was getting my references aswell as different times of communication because I work night shifts. Overall Lisa is fab and Northwood great service all round

Tony · 9 July 2024

★★★★★ 5/5

allAgents

Northwood

Excellent experience with Northwood from start to finish. Lisa who had contact with guided me through the process and showed me round property. Lisa was also patient and kind whilst I was getting my references aswell as different times of communication because I work night shifts. Overall Lisa is fab and Northwood great service all round

Tony · 8 July 2024

★★★★★ 5/5

Google

Communication has been great with Georgia and she is managing the property I live in responding to all queries straight away, she has been very understanding and met all my needs making the process so easy and hassle free, Kye was also very good when I moved in going above and beyond making my move in date a very smooth process

Stephanie · 5 April 2024

★★★★★ 5/5

Google

Sam was very helpful throughout the sale of my property especially considering the current situation we’re all experiencing. I was regularly updated and the whole process was stress free and really smooth . It’s a 10 out of 10 from me and I would most definitely use them again and recommend them to others. Big Thank you guys 😊PositiveResponsiveness, Professionalism

Sham · 1 January 2021

★★★★★ 5/5

Direct reviews

Just had an Inspection today with Kye again (Guy is a legend) had a good natter about a few issues regarding the property but only a few that really need resolving. Everytime I see the guy he literally brightens my day with his kindness.. Respect and an incredible passion for his work that he does so v v v well. He truly is an asset to Northwood. "Thank you Kye! Have a lovey Christmas to you and your family mate" p.s please someone reward this man as he deserves it!

Gaz · 3 November 2022