Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat letting agent! The Hanley branch have been very cooperative and supporting throughout our entire tenancy (nearly years). All staff members are professional and helpful.
Tatiana · 29 December 2022
Agent replied
Thanks Tatiana for your kind comments. It is always a pleasure to deal with someone who conducts their tenancy as impeccably as you did.
★★★★★ 5/5
GoogleI only wish I could of given more stars excellent service and most friendly staff. I would recommend your services 100%to anyone. Thank you so so much
Sandra Rowley
Sandra · 5 June 2022
Agent replied · 4 June 2024
Hi Sandra, thank you for going to the trouble of leaving us such a nice review.
★★★★★ 5/5
GoogleI only wish I could of given more stars excellent service and most friendly staff. I would recommend your services 100%to anyone. Thank you so so much Sandra Rowley
Sandra · 4 May 2022
Agent replied
Hi Sandra, thank you for going to the trouble of leaving us such a nice review.
★★★★★ 5/5
GoogleAm having a good experience at Martin and co homes. It such a great pleasure and a swift arrangement.
Mary · 10 May 2023
Agent replied · 4 July 2023
Hi Mary, good to hear from you and we hope you have settled in
★★★★★ 5/5
GoogleGreat service provided by Martin and co Hanley. Great people too. Been like this since I know them back in 2008.
Panda · 2 March 2023
Agent replied
Thank you so much for taking the time to leave us a review. The team work really hard to provide the best service we can and it is nice to be appreciated.
★★★★★ 5/5
GoogleI love every bit of the experience we had with Martins and co it was smooth all through
Alakuro · 31 May 2023
Agent replied · 4 July 2023
Nice to hear from you Alakuro, thanks for the review which is much appreciated
★★★★★ 5/5
GoogleHad an Absolute amazing experience.
Annie · 5 July 2025
★★★★★ 5/5
GoogleVery good agency to do business. Friendly workers, always helping with all your queries. I recommend Martin & Co. like a great agency.
Jennyfer · 6 November 2022
Agent replied
Thank you for your review, it is much appreciated
★★★★★ 5/5
GoogleVery helpful and fast response
Yasin · 5 March 2024
Agent replied · 7 June 2024
Hi Yasin, thank you for leaving us a 5 star review. We hope you are happy in your new home
★★★★★ 5/5
GoogleStaff are friendly, approachable, supportive and professional. Always really helpful if anything needs to be chased. Great working relationship with Martin & Co
Mel · 7 October 2022
Agent replied
Thank you for taking the time to leave us a lovely review
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service from beginning to end of sale. Always kept updated with feedback on viewings and progress throughout sale process. Friendly, approachable and professional staff. Would highly recommend.
Lorraine · 23 July 2024
★★★★★ 5/5
GoogleMy brother and I moved into a property managed by Martin & Co, and the whole process for the most part was flawless. The staff were helpful and friendly, and the transition moving into our new home was brilliant
Jack · 11 January 2024
★★★★★ 5/5
GoogleThanks Adrian, hope you are settling in to your new home
Adrian · 30 March 2022
★★★★★ 5/5
GoogleHelpful and clear communication. Took their time to answer all our queries as tenants and always responded promptly.
Emma · 25 February 2023
Agent replied
Thanks Emma, we understand how stressful moving house can be and do try to make the process as smooth and easy as possible. We hope you enjoy your new home.
★★★★★ 1/5
GoogleI DO NOT RECOMMEND, after I gave them the keys, they don't answer the phone or email to return the deposit.....
Ilie · 30 September 2022
Agent replied
Your deposit was processed in full within 4 working days after you vacated therefore I cannot understand your reason for leaving this review.
★★★★★ 5/5
GoogleWell, all team at Martin & Co at Stoke-on-Trent are very professional.
My property was let on first viewing!
Thank you all team!
Ja · 4 July 2022
Agent replied
Thank you for your lovely review. We can't guarantee a tenant on the first viewing every time but we do work hard to find the right tenant as quickly as possible.
★★★★★ 5/5
TrustpilotLovely experience with sales negotiator…
Lovely experience with sales negotiator Lynn, who helped get a good price for my house and made the whole process smooth. She kept in regular contact with me, and liaised well between me and the buyer.
CBC · 25 January 2024
★★★★★ 5/5
GoogleThanks Michelle for going to the trouble of leaving us a 5 star review
Michelle · 30 March 2021
★★★★★ 3/5
GoogleWe would have given you a call just to see why you only left an average rating and to see if there was more we could do for you but unfortunately we cannot find any record of ever having had any dealings with you. Perhaps your review relates to another agent or Martin and Co office.
Kevin · 30 March 2022
★★★★★ 5/5
GoogleWell, all team at Martin & Co at Stoke-on-Trent are very professional. My property was let on first viewing! Thank you all team!
Ja · 4 May 2022
Agent replied
Thank you for your lovely review. We can't guarantee a tenant on the first viewing every time but we do work hard to find the right tenant as quickly as possible.
★★★★★ 5/5
GoogleA good estate agents friendly helpful and willing to rectified any problems you may have would definate use this company again as it was my first and for me they ticked all the boxes
Colin · 4 December 2019
Agent replied
Thanks Colin, you were a great tenant and it would be a pleasure to try and find you a property if you are ever looking in the Potteries again
★★★★★ 5/5
GoogleThey were extremely helpful through the whole process from start to finish, we also received a lovely moving in gift too. Would definitely recommend!
Ellie · 5 March 2022
Agent replied · 7 April 2023
Thank you Ellie
★★★★★ 5/5
GoogleGreat team all went to plan thank you all so much
Stephen · 20 June 2023
Agent replied · 4 July 2023
We appreciate you leaving us a review and we hope you are enjoying your new home
★★★★★ 4/5
GoogleGood Service Martin and Co. Smooth service and Professionalism
Hisham · 14 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.