5/5
GoogleAlways receive a professional response
Agent replied
Thank you for the review
Trusted Agent profile · Stoke-on-Trent, Staffordshire
Verified
Martin & Co Stoke on Trent reviews
★★★★★
416 reviews across 2 platforms
Unit C, The Forecourt, 12 Albion St, Hanley, Stoke-on-Trent, Staffordshire, ST1 1QH
Part of Martin & Co, see every office.
Martin & Co's office in Stoke-on-Trent, Staffordshire, at Unit C, is rated 4.2 out of 5 across 416 reviews on two platforms, including 367 Google reviews rated 4.2.
About Martin & Co Stoke-on-Trent
We specialise in sales, lettings and property management in Stoke-on-Trent and the surrounding areas - delivering an exceptional service to sellers, buyers, landlords and investors alike. Director at the branch is Mark Beckett, who with more than 25 years' experience of running his own property rental business, has expert knowledge of the industry. Along with his team at Martin & Co Stoke-on-Trent he enjoys the constant reward of helping people find their perfect property and delivers excellent customer service. The City of Stoke-on-Trent is conveniently located for travel to the North West, the West Midlands, and Shropshire, via the M6 and has excellent rail links. Ongoing regeneration is expected to rapidly extend employment opportunities in the years' ahead. We are NALS (The National Approved Letting Scheme), accredited and have a wide selection of properties available to suit your needs. If you have a property to let or are looking for an investment in or around Stoke-on-Trent, our team at Martin & Co Stoke-on-Trent will make letting or buying your property as stress-free as possible. Please do get in touch. Why not get the ball rolling with a free online valuation? Find out what your property is worth in a matter of minutes, and let Martin & Co Stoke-on-Trent get you on the move.
Reviews
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
Google5/5
GoogleVery good service again from everyone at Martin'sPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 4 June 2024
Thanks for the review John, always a pleasure to work on your behalf
1/5
GoogleAvoid. I saw a property to rent on Rightmove for £450 p/m and enquired. Within 10 minutes, they removed it and increased the price to £500 and completely ignored my email. They're preying on people who are in a tough situation because of the pandemic and need to move house.
5/5
GoogleThank you so much Martin & Co. We are immensely happy with my family finding a place that we can call home. Perfect for us❤️❤️
5/5
GoogleOne of the better estate agents in the area. Decent communication, would use again
5/5
GoogleAll the team were so helpful and attentive. Easy to get hold of, any questions they knew the answer and made the moving in process seamless. Thank you. Molly and Jamie
1/5
GoogleVery rude and unpleasant staff in the Hanley branch They need how to talk to clients
Agent replied
Hi Jason, I am sorry you appear to have had a bad experience with someone at the office and I will be asking the Branch Manager to give you a call to discuss. The team do work hard, in what have been difficult circumstances especially over the last 18 months, but all the team aim to provide a professional and courteous service.
5/5
GoogleExcellent service always. Highly recommendPositiveResponsiveness, Quality, Professionalism, Value
Agent replied
Thank you for going to the trouble of leaving a review for us
5/5
GoogleA professional service offered throughout the sale process. We would recommend this Estate Agent.PositiveProfessionalism, Value
Agent replied · 4 June 2024
Thank you for taking the time to leave us a 5* review
5/5
GoogleBrilliant as always. Very professional for sales and lettings. Wouldn’t use any one else
Agent replied
Thanks Pam, it's always a pleasure to work on your behalf
1/5
GoogleWorst agency! Not to be trusted, they cancelled my viewing 2 hrs before my appointment to let me know they gave the house to a different person. Unprofessionals
4/5
TrustpilotWithout ever having met the staff was…
Without ever having met the staff was offered two properties and accepted -let agreed - on one. Cannot fault Martin & Co
Agent replied
Thank you Kath for your kind review. We hope you've settled into your new property well. If you need anything else in the future please contact us.
5/5
GoogleEverything from application to completion was so easy, would recommend to anyone
1/5
GoogleWorst agency! Not to be trusted, they cancelled my viewing 2 hrs before my appointment to let me know they gave the house to a different person. Unprofessionals
5/5
GoogleVery helpful and fast to respond to any enquiries
Agent replied
Thanks Owen for taking the time to leave a review
5/5
GoogleVery helpful and great customer service, couldn’t thank them enough
Agent replied · 7 April 2023
Thanks for the nice Jack
5/5
GoogleThey always offer a professional and friendly service, I have worked with them for years and hope to for many more.
1/5
GoogleDon't bother turning up for appointment. Say we've missed the estate agent when we are there before the appointment yet the staff don't know where the member of staff are. No reply to email of complaint. If you want to buy a house don't bother work this estate agents customer service is shocking
5/5
GoogleAn efficient and smooth sales process. Well done!
5/5
GoogleBrilliant service from start to finish.
5/5
GoogleProfessional service, fast response, and friendly staff. 5 stars! Highly recommended!
Agent replied
Thank you JP, it means a lot
5/5
TrustpilotAn easy experience
Always found the staff to be personable and helpful. Any maintenance issues I've had have been resolved incredibly quickly.
Agent replied
Thank you very much for your kind words. Anything else we can help you with please let us know.
5/5
GoogleHad the best experience with Martin& Co Stoke-On-Trent Branch. From viewing the property to moving in, they were extremely helpful and friendly! Thank you.
5/5
GoogleMy letting process with them was very thorough and great. The entire team was very helpful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
