Trusted Agent profile · Stoke-on-Trent
★★★★★
1,837 reviews across 2 platforms
2-6 Tontine Street, Stoke-On-Trent, ST1 1NP
Butters John Bee's office in Stoke-on-Trent, at 2-6 Tontine Street, is rated 4.4 out of 5 across 1,837 reviews on two platforms, including 758 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
Every review we hold for the Stoke-on-Trent office, from every platform, shown as written. First names only.
5/5
GoogleHad the most pleasant phone conversation with JASMINE, I’m a first time seller and she’s has been a great help to me, and has explained how everything works and in what order.
Hello, Thank you so much for your 5 star review of Jasmine Meakin, I am delighted that you are happy with the service that we provide. If we can help in any way at all, please call us on 01782 202600. Kind regards Phil Jones Sales, Branch Manager
5/5
TrustpilotThe property letting service is so…
The property letting service is so efficient from walking into the Winsford office speaking to Jenna my property was marketed overnight and 3 potential tenants found. They are moving in all agreed within a month. The legal and paper work all booked and taken care of and we are kept informed by telephone and emails.5 star service to trust.
Dear Jane,Thank you for taking the time to review the service Jenna has provided. I am delighted to hear your comments and wish you and your new tenant all the very best for the future.Kind regards,Rebekka GillLettings Manager
5/5
GooglePhilip Jones the best legal advisor. Very nice to meet him and get the best advice. Will Recommend to everyone.
Good Morning Kaif. Thank you so much for the 5 star review. I am so glad that I was able to advise and guide you both through the process. I hope your search is successful and if you need any other help or advise, you have my mobile phone number please call me. Kind regards Phil Jones Branch Sales Manager Hanley.
5/5
GoogleViewing from Benjamin Rizk very good. All the information is perfect.
Hello, Thank you for sharing your experience with us. We are glad to hear that Ben from our residential Lettings team was so good with you. We appreciate your feedback and will continue to strive for excellence in our service. Kind regards Kyle Mellor, branch Lettings manager. Butters John Bee Hanley
5/5
GoogleJust wanted to post that was really impressed with my home visit by Stacey today. Chris Nixon 5 high grove view Goldenhill
Hello and thank you for leaving a great review for Stacey. Kind Regards, butters john bee Property Management
4/5
GoogleOlivia plant, thanks very much.. for service rendered... your efforts appreciated!!! You really a professional in your field...
Thank you for your review of Olivia in Lettings Kind regards Butters John Bee Residential Lettings
5/5
GoogleBen really went above and beyond, very polite and informative. Good communication and patient with our travel delays. Really excellent customer service!
Hi Jules, Thank you for leaving Ben a lovely review. Regards, Hanley Lettings
5/5
GoogleI have found our experience with BJB to be excellent due to the kind nature of agent Owen. Unbelievable goes above and beyond to delivery in such timely manner
Thank you for taking time to leave Owen a great review, Kind regards BJB residential lettings
5/5
GoogleWas referred to Owen from a friend who got a property from him. He helped us find a house in a good area exactly what we wanted. Very good
Thank you for taking time to leave Owen a great review, Kind regards BJB residential lettings
5/5
TrustpilotElisha has managed a number of my…
Elisha has managed a number of my properties for me and has always gone out of her way to provide me with excellent service above and beyond the Call of Duty, so I have no problems in recommending her and her company to anyone requires a property to be managed for them.Ron Turley.Featherstone Farm Hotel. New road,Wolverhampton,WV10 7NW
Hi Ronald Turley, thank you so much for your positive comments about butters john bee Wolverhampton Lettings! We hope to see you soon!
1/5
TrustpilotGood Estate Agent but Poor Drivers
Shame the young blonde female driver in the VW T-Roc doesn't seem to be aware when she is tailgating and trying to cut in front of people at traffic lights that she is driving around with her employer's name all over the car. Dashcam footage submitted. Incident at Four Lane Ends traffic lights headed towards TarporleyAround 20:00 7/2/24
4/5
TrustpilotConner was on time and very helpful…
Conner was on time and very helpful with the viewing
Dear AdamThank you for your great feedback, I will ensure your comments are passed to Connor. If you have any questions or need further assistance please do not hesitate to contact us.Kind RegardsMichael FerrisLettings ManagerBJB
5/5
GoogleHave a view with Ben. Was amazing with the rooms and informed me about the rooms.
Hello, Thank you for leaving this review for Ben in Lettings. Please do not hesitate to call us on 01782 470226 if you need any assistance.
5/5
TrustpilotBen has been great help in assisting me…
Ben has been great help in assisting me with a number of issues that have arose over the past few days in my property. He has maintained great communication with me and had the issues resolved quickly and efficiently!
5/5
GoogleEmma Brookes came to value my property. She was very professional and polite and knows the market. I wouldn't hesitate to seek advise from her again.
Hello Daniel, Thank you for your review, if we can help with anything else please don't hesitate to contact us! Kind regards, Rebekka Gill Butters john bee Hanley
5/5
GoogleGood co-operation with Benjamin Rizk @ Butters John bee
Hi Daniel, Thank you for sharing your experience with us. We are glad to hear that Ben from our residential Lettings team was so good with you. We appreciate your feedback and will continue to strive for excellence in our service. Kind regards Kyle Mellor, branch Lettings manager. Butters John Bee Hanley
5/5
TrustpilotAssistance from Gurdia. Thanks.
Gurdia was very helpful at all stages of the purchase.
Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Wolverhampton
5/5
GoogleAmazing service from Claire Jinks. Has been really responsive to my enquires that I had for the property. Thanks again Claire
Hello, and thank you for leaving a great review for Claire's services. Kind Regards, butters john bee Property Management
5/5
GoogleThe staff Jasmine there is absolutely helpful and lovely- she found a very good and suitable house for us to view in half of an hour and answered all of our questions. Great service.!
Hello Sophia. Thank you so much for your 5 Star review for Jasmine Meakin. Jasmine will really appreciate it and I am so glad that you have been very happy with the service. If we can be of any assistance in the future please do not hesitate to call us. Kind regards Phil Jones Sales Branch Manager. Hanley
5/5
GoogleHad a valuation with James, really detailed and informative discussion about the market and prices before getting a valuation. Thanks!
5/5
GoogleI met mr benjamin rizk who was very welcoming and helpful well appreciated
Hi Laith, thank you for taking the time to leave this review for Ben in the lettings department . If you need the lettings team again please call 01782 211120. Kind regards, Butters John Bee
5/5
TrustpilotWe have received an excellent service…
We have received an excellent service from Luke Hill. Luke was always available, very professional and approachable every time we needed some help with anything to do with the property.Thank you Luke once again.. keep up the great work!
5/5
GoogleHighly recommend! All the staff including Emma, Elle and Penny gave an exceptional service in putting in place the sale of my property. They delivered everything I could ask and more. Many thanks BJB Hanley.
Hello Richard. Thank you very much for your 5 Star review of our Hanley team. Emma, Penny and Elle will be delighted with it. They always do their very best to offer their clients a 5 star service, they love to offer the best possible service that they can and take pride in making people happy. If we can assist you in the future, please do not hesitate to call us. Kind regards Phil Jones. Branch Manager. Hanley.
5/5
GoogleHad the pleasure of dealing with Lauren who offered a very professional service, taking her time to understand our investment criteria. She shared great advice and sent through properties within 15 minutes. Great service A*****
Hello Modasar, Thank you so much for your 5 Star review for Lauren Battersby, I know that Lauren will really appreciate it and we are all so glad that you have been very happy with the service. If we can be of any assistance in the future please do not hesitate to call us. Kind regards Phil Jones Sales Branch Manager. Hanley.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stoke-on-Trent.
Yes. Butters John Bee won Platinum in The Trusted Agent 2026 awards.
