Butters John Bee Lettings Stoke-On-Trent reviews

★★★★★ 5/5

Trustpilot

Fantastic support from BJB

Fantastic support from BJB. Butters John Bee lettings have been fantastic at supporting me with the marketing of my fathers property after he passed away. They have given me endless support, with making the property rentable and finding a tenant in rapid time. I would highly recommend anyone that is letting there house, uses there services.

Jon · 15 January 2020

★★★★★ 5/5

Trustpilot

Luke Hill - Top Man

Luke Hill has been superb, he always manages to find great tenants quickly and goes above and beyond what you could expect from anyone, always efficient and professional, a real pleasure to deal withThanks LukeDarren & Diane

Darren · 8 December 2020

★★★★★ 5/5

Trustpilot

Amazing service

Amazing service! I’ve been dealing with Grace (in the Hanley branch) who has been absolutely amazing! Constantly kept me up to date with every step of the process with renting my property out. Super helpful and very efficient!

Georgina · 24 August 2020

★★★★★ 5/5

Trustpilot

Great service.

We were impressed with the professional service of BJB right from the initial meeting. The photos were great and the sales particulars excellent quality. A buyer was found quickly and when they unfortunately pulled out, another one was found within 3 days. We were kept updated weekly throughout the selling process. We would definitely use them again.

Sarah · 15 July 2019

★★★★★ 5/5

Trustpilot

Best service ever!!!

Best service ever helped me with Lucy was my advisor she sorted every problem I had and also guided me where I was stuck I would definitely say Butters Johns Bee is better then most other letting agents!

Mariam · 29 July 2020

★★★★★ 1/5

Trustpilot

Great service from the staff at the…

Great service from the staff at the winsford branch, however do not take up their offer of solicitors as they are totally incompetent. They obviously work on commission from these solicitors and unfortunately John bees haven’t vetted them makings the experience less than satisfactory.

Gerrard · 13 June 2022

★★★★★ 5/5

Trustpilot

Stacey O'Hara

Stacey is a pleasure to work with, she is always informative, polite and responsive. Nothing is too much trouble and she is always on hand to deal with any issues. She is a credit to the company

Office · 30 October 2020

★★★★★ 5/5

Trustpilot

An estate agent with an eye for detail... thank you!

Can't review the company directly here, but I can review and compliment Hayley at the Stafford office for attention to detail, great customer service and having done her homework before the viewing. Made more impressive due to working with other estate agents in the area and they were not in the same league! Thank you :-)

Andy · 28 October 2019

★★★★★ 5/5

Trustpilot

Thanks to Grace for arranging and…

Thanks to Grace for arranging and finalising everything

Keith · 18 October 2019

★★★★★ 5/5

Trustpilot

Great Customer Service by Charlotte

Been looking for a house for a few months now, Charlotte has been awesome in helping me and my partner find a house and has answered all of our questions (which there have been many) quickly and promptly

Luke · 7 July 2020

★★★★★ 5/5

Trustpilot

I would just like to say that from…

I would just like to say that from start to finish I have been dealing with Abbey, Lydia, Chelsea and Grace and they have all been professional, thorough, speedy and extremely pleasant throughout the whole process. I have no hesitation in using butters John bee again and recommending others too.Thank you for an extremely good service

Patricia · 11 October 2019

★★★★★ 5/5

Trustpilot

Phil was awesome

I needed to write a review that I couldn’t resist . Phil at Butters John Bee. Extremely helpful, ensured that I was taken care of and I would say deserves a raise. Happy to have been in such good hands and pray that he continues to thrive for excellence. Brilliant Guy he is

Julie · 13 April 2024

★★★★★ 1/5

Trustpilot

Extremely unreliable, without respect to people’s time.

I tried to book a viewing for couple days now. Always someone will call me back, of course no call back. Decided to view different properties from more reliable agency. L

Ola · 29 August 2023

★★★★★ 5/5

Trustpilot

Molly Farrelly

Molly Farrelly is a joy to deal with - she always does what she says she's going to do, keeping me informed all the way. Very good at communicating, very efficient but with a friendly touch.

Kerry · 15 January 2021

★★★★★ 5/5

Trustpilot

I have been impressed and reassured by…

I have been impressed and reassured by the prompt and professional way Danielle has dealt with our tenant . He has been most difficult to communicate with and Danielle has shown extreme patience and tenacity in her quest for a peaceful conclusion to the situation that he has created . I am most grateful .

Kathleen · 20 February 2020

★★★★★ 1/5

Trustpilot

Useless

This company doesn't seem to have any employees! If they do, they certainly aren't doing their jobs as I sent several messages about properties but had no reply. If they can't be bothered to respond to customers, I'm not going to chase them to give them MY custom.

Jordan · 1 November 2021

★★★★★ 5/5

Trustpilot

Thank you so much to the team in Stone…

Thank you so much to the team in Stone branch. Paula, Michelle and Grant took over from the old team a few weeks ago and since then I have had numerous viewings and have accepted an offer today. They kept me informed the whole way through and I couldn't have asked for better service. Thanks again.

Kay · 12 August 2019

★★★★★ 5/5

Trustpilot

Jade at the butters John bee Kidsgrove…

Jade at the butters John bee Kidsgrove was absolutely brilliant when I spoke to her, so friendly to speak too and kept me up to date with the information I needed ! Definitely needs the recognition

Jay · 13 December 2020

★★★★★ 1/5

Trustpilot

Disgraceful, be prepared to consult the Ombudsman to resolve issues with this pathetic organisation

1. BJB appointed to let my house

AntB · 6 December 2025

★★★★★ 1/5

Trustpilot

They won’t leave me alone

harassing me with spam texts telling me to ring them

Ron · 13 October 2024

★★★★★ 5/5

Trustpilot

Thanks BJB Crewe

Michael and the team at Crewe have been in regular contact with me over this lockdown period giving me advice and reassurance with my rental property...I really appreciate the peace of mind their contact gives me.

Suzie · 14 November 2020

★★★★★ 5/5

Trustpilot

Very happy with the service Butters…

Very happy with the service Butters John Bee has provided. Especially a big shout out to Ben who was efficient,excellent customer service skills and dealt with the problem in a swift timely manner. Thank you :)

Becky · 13 November 2020

★★★★★ 5/5

Trustpilot

Excellent service from Jason and Hayley from Stafford Butters John Bee

Excellent service from Jason and Hayley when renting my house out through Butters John Bee Stafford. I was constantly kept up to date with everything that was happening and they went out of their way to find the ideal tenant and speed up the renting process. I Couldn’t recommend them highly enough, thank you for everything

Susan · 1 May 2019

★★★★★ 5/5

Trustpilot

everything worked well

everything worked well. Jenna was brilliant

John · 27 January 2020