Allen & Harris Stoke Gifford reviews

★★★★★ 5/5

Google

Wow, where do I start?! I’d like to say a HUGE thank you to the lettings agent Mollie, who has been absolutely amazing from start to finish. She is a kind, confident & friendly girl who is there to help you whenever you need it. I cannot thank her enough for all the hard work, time and effort she has put into helping us rent out our studio/garage conversion. She found us somebody in less than 2 days, all paper work etc all completed in one day! She’s so on the ball and organized its insane. I am so pleased, I will miss her bubbly personality! Georgia & Ryan

Georgia · 11 October 2025

★★★★★ 5/5

Google

I highly recommend Allen and Harris , I rented through them and the experience couldn’t have been better if I’m honest, Mollie and Tiffany were brilliant and I would highly recommend

Kaine · 11 October 2025

★★★★★ 5/5

Google

Bethan has been phenomenal!!! We can’t recommend stoke Gifford Allen and Harris enough. They relived so much stress, kept in constant communications and answered any questions we had. Bethan went above and beyond to help us find a place to rent, and remained professional throughout. Her knowledge on the processes is excellent and we cannot wait to move into our new house. Thank you so much!!!! 🫶

Sammy · 14 June 2024

★★★★★ 5/5

Google

Out of all the estate agents I have had dealings with over the years I must say that I found Allen and Harris in Stoke Gifford the best, all the staff were professional, knowledgeable and always happy to answer questions. James was particularly helpful throughout the whole process.

Nick · 23 March 2025

★★★★★ 5/5

Google

I bought a house through the auction process with Allen and Harris in Stoke Gifford acting as the estate agent and they were really helpful, offering extra viewings both before and after bidding and also before we exchanged. Sam and Amy were great with their comms - instant replies and did what they could to contact the previous owner who lived overseas. And James the lettings manager was so helpful with answering my questions. Thank you!

Elaine · 12 November 2023

★★★★★ 5/5

Google

Thomas was very professional, really helpful and responsive throughout our sale process. He showed great patience dealing with our transactions and we appreciate all the effort he put in. Highly recommended.

David · 11 August 2025

★★★★★ 1/5

Trustpilot

Poor, poor service

I recently asked for a Home Report to be e mailed, someone st their office decided to phone to arrange a viewing, they couldn’t get through because they dialed the wrong number. I explained I wanted to see the Home Report before arranging a viewing and adked, for the second time, van I have the Home Report, again this didn’t arrive, I gave it another go and still nothing happened. I feel sorry for the sellers😢

Marie · 6 June 2026

★★★★★ 5/5

Google

Mollie Musty was incredibly efficient, flexible and helpful in arranging a property viewing for me and then subsequently setting up the rental administration. She is so cheerful and positive. She is a real star performer!

Andy · 17 June 2025

★★★★★ 5/5

Google

Excellent The admin responsible was very polite and helpful (Mollie) I predict her a great future achievements Just only the admin responsible for maintenance was not that cooperative

Sameh · 11 September 2026

★★★★★ 5/5

Google

Can’t recommend the sales team enough. From the first point of contact they have kept me informed at every stage. Really prompt responses to any queries I’ve had.

Jo · 11 September 2026

★★★★★ 1/5

Trustpilot

Read the Contract!

I employed this company to sell a house. After 6 months and no sensible offers, I terminated their contract. A few months later, I sold the house through another agent, who were brilliant. However it turned out that the eventual buyers had seen the house originally several months before through Allen and Harris. The next thing I knew was their high powered solicitors demanding full payment of their selling fees, which according to their contract I have to pay indefinitely after they have sown anyone the house. This is criminal and they should be ashamed of themselves putting a clause like that in a legal contract. So beware, read all the small print. Don't use Allen and Harris as they are absolutely useless.

Ken · 23 April 2026

★★★★★ 5/5

Google

Had a great experience renting with allen&harris. Mollie was great and helped me every step of the way, would definitely recommend!!

Jenny · 11 October 2025

★★★★★ 5/5

Google

Maisie and mollie have both been quality! What I would’ve expected to be such a stressful period has turned out to be perfect! Well done them.

Alfie · 11 September 2026

★★★★★ 5/5

Trustpilot

Great helpful team

Great helpful team! They did a really great job and provided the best service for me and my mother. We had a thousand questions, and found a thousand and one answers. Special thanks to Matthew Wyeth and Tyler Corr for making our searching experience so comfortable and resultive!

Nikita · 20 November 2025

★★★★★ 5/5

Google

Great service from Mollie and Maisie. They were on the ball, quick to help, and easy to deal with. 10/10 would recommend.

Alfie · 4 October 2026

★★★★★ 5/5

Google

Thanks to all at Allen & Harris Stoke Gifford for helping us buying a property. Special thanks to Josh for sorting our mortgage & remortgage. Even though there were lots of paperwork involved, the staffs were really kind and helpful. The communication and follow up was good, therefore our process went smoothly. We will definitely recommend them. Cheers to Jonathan, Chloe and Sam for being so supportive.

Rincy · 12 November 2023

★★★★★ 1/5

Trustpilot

Really poor experience with Allan &…

Really poor experience with Allan & Harris Roath. I had a house valuation booked, and because I’m away on business, a family member took half a day off work to attend. Just a few hours before the appointment, they cancelled by email with no phone call, no proper explanation, and no attempt to rearrange. Cancelling last minute is bad enough, but not even having the decency to call or acknowledge the inconvenience caused is unacceptable. It shows a complete lack of professionalism and zero respect for people’s time.

Guest · 1 April 2026

★★★★★ 2/5

Trustpilot

Allen and Harris

Allen and Harris, WhitchurchJust put my parents house on the market with Allen and Harris and not impressed with communication at all. An Open House was arranged but on the day of the Open house no communication with either myself or my brother)who lives in the house) so I was a bit concerned. I rang the office and was told one of their colleagues should have got in touch with me to say it had been pushed back two weeks. I had not received a phone call or message of any kind. I was then told it was rearranged for two weeks later, again no communication and nothing materialised.Early days but already thinking of finding someone else to sell the house.

Jacqueline · 27 August 2024

★★★★★ 5/5

Google

Mollie and Tiffany were both incredibly helpful and friendly thought out the move in process. They were quick to resolve any issues we had.

Thomas · 10 July 2025

★★★★★ 5/5

Google

Mollie (and Maise) were brilliant in helping move into a new flat. Despite a few problems in the process she always took the time and found a way to make everything work as smoothly as possible - even when her printer broke. Would highly recommend.

Sam · 17 March 2026

★★★★★ 5/5

Google

We have been with Allen and Harris for the past 2 years. Everyone was helpful and engaged. Tiffany was the most recent person to join the team and to deal with us. Can’t thank enough for everyone and specially Tiffany for the support and help that we received

Andrius · 14 July 2024

★★★★★ 1/5

Trustpilot

60% 1-star reviews at the time of…

60% 1-star reviews at the time of writing, this should be the only red flag you need. Firstly, they mis-sold the tenancy, and assured certain facts that were conditional on my signing were true, that turned out not to be true. There is no way I would have signed the tenancy if they had not been misleading. When confronted, they made demands from me which were unreasonable, including ‘not to open the window’ of which there is only one in the apartment. Corey is especially corrupt, and the biggest scammer, stay clear as he will gaslight anyone and back track/say whatever he feels like to cover himself. Stay clear. Remember, 60% 1-star reviews. That is the majority of all reviews. Please don’t waste your time.

Anonymous · 6 July 2024

★★★★★ 5/5

Trustpilot

Excellent Service from Yupy, Roath Branch

I’m incredibly pleased with the service I received from Yupy Sarwar at Allen & Harris Estate Agents for our recent home purchase. The home buying process can be daunting, but Yupy was fantastic every step of the way.From finding potential properties to helping me negotiate an ideal contract, Yupy was always available and communicated how each part of the whole process would move forward. He also understood the housing market in our search area, which allowed us to get an incredible deal that exceeded our expectations.Yupy answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary, going the extra mile and assisting me with obtaining numerous specialist reports on the condition of the property and ensuring that when access was required for these inspections to take place the property was accessible, even at short notice.His knowledge and experience, combined with his patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend him to anyone.

Al · 2 July 2024

★★★★★ 5/5

Google

Excellent lettings team at Allen and Harris. Especially Tiffany. Always pragmatic, courteous and fair to both the tenants and the landlords.

Usman · 9 July 2025