Trusted Agent profile · Stockton-on-Tees
★★★★★
639 reviews across 2 platforms
Barwick Lodge, Ingleby Way, Ingleby Barwick, Stockton-on-Tees, TS17 0RH, TS17 0RH
Smith & Friends Estate Agents (Ingleby Barwick)'s office in Stockton-on-Tees, at Barwick Lodge, is rated 4.9 out of 5 across 639 reviews on two platforms.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Ingleby Barwick) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stockton-on-Tees.
Every review we hold for the Stockton-on-Tees office, from every platform, shown as written. First names only.
5/5
TrustpilotLovely and easy process with renting a…
Lovely and easy process with renting a new property, Chloe especially has been super helpful and I appreciate everything she has done!Great company all round. Thank you!
Thank you Jodie for your 5 star review of Chloe and our Ingleby Barwick office. It is greatly appreciated by us all.Kind regardsMark Smith Managing Director
5/5
TrustpilotExcellent service all round
Excellent service all round. Very friendly, experienced and knowledgeable staff. Was a pleasure from start to finish.
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery helpful team with excellent…
Very helpful team with excellent communication. I would definitely use Smith and Friends in the future
Thank you for your review.Kind regardsMark SmithManaging Director
5/5
TrustpilotI was always treated well and valued…
I was always treated well and valued when i had to ring or email the Darlington branch. They always tried their best to reassure me when I was a bit anxious as the last time i moved was over 40 years ago.
Hi Lynn, thank you for your 5 star review of our Darlington team. I hope you're settled in your new home. Best Wishes, Mark
5/5
TrustpilotFantastic hartlepool branch nicola…
Fantastic hartlepool branch nicola richard and all the staff two houses i sold at same time the team is the best ever sorted problems out promptly had lots on my part nothing was any trouble
Thank you Susan for your 5 star review of our Hartlepool team.Kind regardsMark SmithManaging Director
5/5
TrustpilotExcellent Letting agents
I have worked with this company in their capacity as letting agents and estate agents. I have always found them to be responsive, flexible, professional and knowledgable.
Thank you Zoe for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotReally helpful staff nothing was out…
Really helpful staff nothing was out there way to help. Thanks for a smooth purchase
Thank you Ian for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat staff.
All of the staff at Hartlepool are very friendly and professional. Joanne in particular has been a star!
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
5/5
TrustpilotGreat staff
Great staff, always kept in contact and very helpful with change, also exellent value for money, we would highley recommend their services.
Thank you for your review, it is greatly appreciated.Best WishesMark SmithManaging Director
5/5
TrustpilotExcellent service from the Darlington…
Excellent service from the Darlington Office. The whole team were brilliant from start to finish I would have no hesitation to recommend them for your purchase or sale. Forget the rest of the competition and come to the best for 100% satisfaction! Well done!
Thank you for your fantastic review of our Darlington team, we are very proud of them and the service they deliver. Kind regards, Mark
5/5
TrustpilotGreat service
Communication throughout the sales process was excellent. Smith & Friends did what they said they would do for the agreed price.Friendly and knowledgeable people.
Thank you for your 5 star review.Kind regardsMark SmithManaging Director
1/5
TrustpilotBeware
Terrible estate agent i had to deal with which should be avoided. Lies after lies they make things up their self instead of getting information from other party. They don't care what your health status is as to them money matters not you.
Hi Rockie, (2 July 2022 @ 8.26pm)If you would like to contact me at marksmith@robinsonsteesvalley.co.uk as I would like to know more about your comments and issues you have encountered. I haven’t been able to locate you from your user name in our records. We pride ourselves in looking after our customers and staff as you will no doubt see in the Trustpilot reviews. Kind regards, Mark Smith, Managing DirectorUpdate - Monday 5 July 2022 4.56pmThank you for your message I look forward to speaking to you tomorrow to look into your review. Update - Thursday 1 September 2022I have replied to you with a full investigation to your comments. Your solicitors are there to represent you and your purchase. I think you should contact them to ask the questions you need answering.Kind regardsMark
5/5
TrustpilotFab service from start to finish
Fab service from start to finish. Always on hand to answer questions and offer support. Wasn’t a simple sale but was made to be nice and smooth from the Darlington team. Thank you for all you help it was much appreciated. Paul and Jackie.
Hi Paul & Jackie, thank you so much for your 5 star review of our Darlington team. We greatly appreciate your review. Best Wishes, Mark
5/5
TrustpilotSmith and friends kept me more informed…
Smith and friends kept me more informed than the solicitors did well done thanks
Thank you Leslie for your 5 star review, it is greatly appreciate by us all.Kind regardsMark SmithManaging Director
5/5
Trustpilotfriendly staff and sales department are…
friendly staff and sales department are excellent
Thank you Nizar for your 5 star review. Best WishesMark SmithManaging Director
5/5
TrustpilotComfortable in my house
Im new in the UK and Smith & Friends Estate made sure, that I felt comfortable in my house. So I wanna say thank you!
Thank you Rav for your 5 star review. We are happy you are comfortable in your home and greatly appreciate you taking the time to review us.Best WishesMark SmithManaging Director
3/5
TrustpilotCommunication was poor after we agreed…
Communication was poor after we agreed a sale
Thank you Michelle for your review, If you would kindly email at marksmith@smith-and-friends.co.uk as I would like to know a little more about your comments and where we fell short of our standards on what we would expect. I greatly appreciate your time in writing this review.I look forward to hearing from you.Kind regardsMark SmithManaging Director
5/5
TrustpilotA great selling experience
A great selling experience with the Darlington team, fabulous staff with a wealth of knowledge. Friendly guidance and willing to explain procedures.First class service from start to finish.
Thank you Denise for your review.Kind regardsMark SmithManaging Director
4/5
TrustpilotContacted me in the early stages of my…
Contacted me in the early stages of my purchase and kept me informed
Thank you for your review Mandy.Kind regardsMark SmithManaging Director
5/5
TrustpilotVery helpful
Very helpful and kept me informed all the way
Thank you Leslie for your review.Best WishesMark SmithManaging Director
5/5
TrustpilotVery helpful both in shop and over the…
Very helpful both in shop and over the phone will use again .
Thank you William for your 5 star review.Kind regardsMark SmithManaging Director
5/5
TrustpilotAll the staff I have dealt with have…
All the staff I have dealt with have been professional and helpful. They have kept me informed at every point so I knew exactly what was happening and appear to have been in continual contact with my Solicitors to expedite all matters.
Thank you for your 5 star review Linda, we greatly appreciate your review. Best Wishes, Mark
5/5
TrustpilotThe staff were always really helpful
The staff were always really helpful, extremely friendly and kept us informed at all stages of the sale.
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
4/5
TrustpilotI sold the house through the Hartlepool…
I sold the house through the Hartlepool office. The valuation was spot on and the house was sold to the second viewer. All the staff were helpful and answered any questions promptly. I will definitely recommend your estate agency.
Thank you Steven for your review of our Hartlepool office, it is greatly appreciated.Kind regards, Mark
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Smith & Friends Estate Agents (Ingleby Barwick) hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Stockton-on-Tees.
