Every review we hold for the Stockton-on-Tees office, from every platform, shown as written. First names only.
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5/5
TrustpilotI have dealt with Smith & Friends for rental properties management
I have dealt with Smith & Friends for over ten years on and off, rentals, purchases & sales. Dealing with Mark, Chloe and Victoria @ the Ingleby Office, the service and communication has been excellent.
Bal Β· 12 December 2023
Agent replied Β· 24 December 2024
Thank you Bal for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotIt is lovely to deal with a company whoβ¦
It is lovely to deal with a company who ring you periodically to keep you informed, even if nothing has changed. The staff were polite and knowledgeable and someone (a human no a machine) always answered the phone. Lovely affective and efficient company
Ms Β· 16 May 2023
Agent replied Β· 24 December 2024
Thank you Ms Gallagher for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotFirst time buyer
As first time buyers getting a house is a scary and stressful process. Andrea at robinsons Ingleby barwick kept us up to date at every step and helped us as much as she could. It was reassuring knowing that the process was being handled by a honest and helpful professional. 10/10
Jemma Β· 21 July 2022
Agent replied Β· 24 December 2024
Thank you Jemma for your 5 star review of our Ingleby Barwick team, Andrea will be delighted to read your kind words. Best Wishes, Mark
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5/5
TrustpilotMade moving into my first flat a breeze
Chris handled my new rental very professionally and kept me in the loop the whole time. From start to finish I was kept up to date with exactly what was happening and what would happen next. Made my move into my first flat very simple and easy for me. Would highly recommend.
Baden Β· 6 June 2022
Agent replied Β· 24 December 2024
Thank you Baden for your 5 star review. Chris will be happy to read your kind words and review. Best Wishes, Mark
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5/5
TrustpilotProfessional Service
I have been so pleased with the professionalism of all of the members of staff I have dealt with over the past few months from the Hartlepool office. From valuation to the sale they have been efficient and extremely helpful and this is very much appreciated. I would recommend your Agency to any seller.
P Β· 17 February 2022
Agent replied Β· 24 December 2024
Thank you for your review of our Hartlepool team, it's great to read your kind words and review.Best WishesMark
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5/5
TrustpilotA very helpful and supportive team thatβ¦
A very helpful and supportive team that were very proactive/professional in ensuring a successful outcome of selling our house.
Christopher Β· 30 September 2024
Agent replied Β· 24 December 2024
Thank you Christopher for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotEveryone at the Hartlepool office Iβ¦
Everyone at the Hartlepool office I dealt with have been so helpful and contacted my back quickly. I have been kept up to date with the process and nothing was too much hassle. Thank you so much :)
Chloe Β· 12 September 2023
Agent replied Β· 24 December 2024
Thank you Chloe for your review.Kind regardsMark SmithManaging Director
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5/5
TrustpilotHartlepool office
Rachel Cathrine and Megan at the Hartlepool office were all fantastic in keeping me informed every step of the way fabulous team . Big big thank you to you allππ
Sandra Β· 7 March 2024
Agent replied Β· 24 December 2024
Thank you Sandra for your 5 star review of our Hartlepool office.Best WishesMark SmithManaging Director
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4/5
TrustpilotThey did all they could but should haveβ¦
They did all they could but should have chased the vendor more to get things done that they had promised to do.
Ratbiter Β· 26 July 2024
Agent replied Β· 24 December 2024
Thank you for your review. If there is anything I can assist with please don't hesitate to contact me on marksmith@smith-and-friends.co.ukKind regardsMark SmithManaging Director
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5/5
Trustpilot3 Roxby Close - Purchase
Thanks very much to Smith & Friends for helping us find a perfect home to relocate back to Hartlepool. Their support throughout the full process was fantastic!
Mr Β· 22 April 2024
Agent replied Β· 24 December 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotExcellent service under someβ¦
Excellent service under some challenging circumstances! Top notch staff, highly recommend them.
Richard Β· 19 December 2025
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4/5
TrustpilotMark and Chloe in Ingleby Barwickβ¦
Mark and Chloe in Ingleby Barwick office keep us informed and are usually able to help us with our questions. The date of the experience is not applicable as the help is ongoing.
Mrs Β· 11 December 2023
Agent replied Β· 24 December 2024
Thank you Christine for your review.Kind regardsMark SmithManaging Director
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5/5
TrustpilotHeartfelt thanks
Professional, warm and welcoming and very good at keeping us in the loop of the progress all of the way through.
Mr Β· 2 August 2024
Agent replied Β· 24 December 2024
Thank you for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotProfessional and friendly.
Friendly staff, responsive, proactive and professional. Great photos of the property. I felt that my property sale was in safe hands.
Kim Β· 27 July 2024
Agent replied Β· 24 December 2024
Thank you Kim for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotSmith and Friends
Smith and Friends were extremely helpful and made the whole process of buying a property as stress free as possible. I would highly recommend them.
Simon Β· 16 May 2024
Agent replied Β· 24 December 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotHelpful and responsive.
Smith and Friends were helpful and, whenever I had queries or problems, they were quick to respond.
Darren Β· 30 September 2024
Agent replied Β· 24 December 2024
Thank you Darren for your 5 star review.Kind regardsMark SmithManaging Director
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5/5
TrustpilotReally smooth process.
Really smooth process.The team gave and requested regular updates throughout a particularly rocky sale process and made it as smooth as possible.Will use again, would recommend.Thanks again
Chris Β· 5 April 2024
Agent replied Β· 24 December 2024
Thank you for your 5 star review. It is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotExcellent service
All the staff we dealt with have been fantastic.They are friendly and professional and nothing is too much to ask.
Jan Β· 2 August 2024
Agent replied Β· 24 December 2024
Thank you Jan for your 5 star review, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
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5/5
TrustpilotGreat service from Stockton office
Great service from Stockton office. Dealt with my viewing request very quickly and offer process was good and always kept informed. Mortgage advisor was great with advice in a very unpredictable market. Happy with service and looking forward to complete in the New Year.
J Β· 30 December 2022
Agent replied Β· 24 December 2024
Thank you for your 5 star review of our Stockton office. Best Wishes, Mark
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5/5
TrustpilotI would recommend you 100%
I would recommend you 100%You where so helpful and nothing was any trouble Thank you
Julie Β· 18 October 2024
Agent replied Β· 24 December 2024
Thank you Julie for your wonderful review. It is greatly appreciated by the team and I.Kind regardsMark SmithManaging Director
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5/5
Trustpilot...completion within one week..
I write to express my sincere and heartfelt appreciation and gratitude for your highly professional and competent services, provided in both a friendly and accessible manner. I have regained faith in solicitors. We have achieved completion within one week.
Rajmund Β· 25 May 2023
Agent replied Β· 24 December 2024
Thank you for your 5 star review. We greatly appreciate it.Best WishesMark SmithManaging Director
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5/5
TrustpilotThe customer service is very good andβ¦
The customer service is very good and they keep you informed of everything including changes in laws. The report was very comprehensive and showed us how our property is being used
John Β· 11 December 2023
Agent replied Β· 24 December 2024
Thank you John for your 5 star review.Kind regardsMark SmithManaging Director
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5/5
TrustpilotWonderful Staff.
The staff at Smith and Friends of Marton where extremely helpful through out the process of selling my Fathers home and I would not hesitate to recommend them in the future.
Paul Β· 9 December 2023
Agent replied Β· 24 December 2024
Thank you Paul for your review.Kind regardsMark SmithManaging Director
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5/5
TrustpilotGood communication and kept us wellβ¦
Good communication and kept us well informed. Received regular updates. The staff were amazing and really friendly and helpful.
Laura Β· 2 August 2024
Agent replied Β· 24 December 2024
Thank you for your 5 star review Laura, it is greatly appreciated by us all.Kind regardsMark SmithManaging Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.